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11 jobs found in Litherland, North West

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    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Do you want to influence the future of service and shape customer experience for one of the world's most recognisable brands? Do you have experience of working in fast paced Customer Service environments? Do you want more job security and career opportunities working for a leading provider in outsourced solutions? Are you looking for the flexibility to work from home and work from a Grade A office suite in Liverpool city centre?If you answered yes to the above, we really want to hear from you today!Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns.Every assignment at Bosch Liverpool comes with the following benefits to you:Long term, ongoing assignments with temp to perm opportunitiesFlexible working options, hybrid home/office location, with fantastic views over Liverpool city centre Enhanced annual leave entitlement to 33 days after the 1st 12 weeksSubsidised on-site parking, as well as motorbike and bicycle sheltersVarious public transport links, including Moorfields station, which is only a short walk awayPension contributions (as you would expect)Paid weekly on a Friday, with payslips sent out a day in advance by emailConfidential and independent mental health and financial support via our Employee Assistance ProgrammeExclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits appThe role:Customer Service AdvisorThe working hours:Monday to Friday - between 0800 - 1800 Full time hours with potential overtime opportunitiesPay rate:£10.00 per hourWhat you will be doing:Providing a high-touch experience for customers each and every timeAdvising customers on the best services availableDealing with customers through a mixture of inbound and outbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional mannerBooking appointments and responding to customer requirementsProviding a value add service that enhances the customer experience and builds the Bosch brand and service reputationBuilding instant rapport with customers to gain a better understanding of their needsCapture, maintain and ensure quality and safety of customer dataIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsRandstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Do you want to influence the future of service and shape customer experience for one of the world's most recognisable brands? Do you have experience of working in fast paced Customer Service environments? Do you want more job security and career opportunities working for a leading provider in outsourced solutions? Are you looking for the flexibility to work from home and work from a Grade A office suite in Liverpool city centre?If you answered yes to the above, we really want to hear from you today!Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns.Every assignment at Bosch Liverpool comes with the following benefits to you:Long term, ongoing assignments with temp to perm opportunitiesFlexible working options, hybrid home/office location, with fantastic views over Liverpool city centre Enhanced annual leave entitlement to 33 days after the 1st 12 weeksSubsidised on-site parking, as well as motorbike and bicycle sheltersVarious public transport links, including Moorfields station, which is only a short walk awayPension contributions (as you would expect)Paid weekly on a Friday, with payslips sent out a day in advance by emailConfidential and independent mental health and financial support via our Employee Assistance ProgrammeExclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits appThe role:Customer Service AdvisorThe working hours:Monday to Friday - between 0800 - 1800 Full time hours with potential overtime opportunitiesPay rate:£10.00 per hourWhat you will be doing:Providing a high-touch experience for customers each and every timeAdvising customers on the best services availableDealing with customers through a mixture of inbound and outbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional mannerBooking appointments and responding to customer requirementsProviding a value add service that enhances the customer experience and builds the Bosch brand and service reputationBuilding instant rapport with customers to gain a better understanding of their needsCapture, maintain and ensure quality and safety of customer dataIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsRandstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Do you want to influence the future of service and shape customer experience for one of the world's most recognisable brands? Do you have experience of working in fast paced Customer Service environments? Do you want more job security and career opportunities working for a leading provider in outsourced solutions? Are you looking for the flexibility to work from home and work from a Grade A office suite in Liverpool city centre?If you answered yes to the above, we really want to hear from you today!Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns.Every assignment at Bosch Liverpool comes with the following benefits to you:Long term, ongoing assignments with temp to perm opportunitiesFlexible working options, hybrid home/office location, with fantastic views over Liverpool city centre Enhanced annual leave entitlement to 33 days after the 1st 12 weeksSubsidised on-site parking, as well as motorbike and bicycle sheltersVarious public transport links, including Moorfields station, which is only a short walk awayPension contributions (as you would expect)Paid weekly on a Friday, with payslips sent out a day in advance by emailConfidential and independent mental health and financial support via our Employee Assistance ProgrammeExclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits appThe role:Customer Service AdvisorThe working hours:Monday to Friday - between 0800 - 1800 Full time hours with potential overtime opportunitiesPay rate:£10.00 per hourWhat you will be doing:Providing a high-touch experience for customers each and every timeAdvising customers on the best services availableDealing with customers through a mixture of inbound and outbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional mannerBooking appointments and responding to customer requirementsProviding a value add service that enhances the customer experience and builds the Bosch brand and service reputationBuilding instant rapport with customers to gain a better understanding of their needsCapture, maintain and ensure quality and safety of customer dataIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsRandstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Do you want to influence the future of service and shape customer experience for one of the world's most recognisable brands? Do you have experience of working in fast paced Customer Service environments? Do you want more job security and career opportunities working for a leading provider in outsourced solutions? Are you looking for the flexibility to work from home and work from a Grade A office suite in Liverpool city centre?If you answered yes to the above, we really want to hear from you today!Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns.Every assignment at Bosch Liverpool comes with the following benefits to you:Long term, ongoing assignments with temp to perm opportunitiesFlexible working options, hybrid home/office location, with fantastic views over Liverpool city centre Enhanced annual leave entitlement to 33 days after the 1st 12 weeksSubsidised on-site parking, as well as motorbike and bicycle sheltersVarious public transport links, including Moorfields station, which is only a short walk awayPension contributions (as you would expect)Paid weekly on a Friday, with payslips sent out a day in advance by emailConfidential and independent mental health and financial support via our Employee Assistance ProgrammeExclusive access to a huge range of discounts at high street and online shops, as well as gym memberships, and savings for a night out at the cinema and a host of restaurants through our benefits appThe role:Customer Service AdvisorThe working hours:Monday to Friday - between 0800 - 1800 Full time hours with potential overtime opportunitiesPay rate:£10.00 per hourWhat you will be doing:Providing a high-touch experience for customers each and every timeAdvising customers on the best services availableDealing with customers through a mixture of inbound and outbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional mannerBooking appointments and responding to customer requirementsProviding a value add service that enhances the customer experience and builds the Bosch brand and service reputationBuilding instant rapport with customers to gain a better understanding of their needsCapture, maintain and ensure quality and safety of customer dataIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsRandstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £9.05 - £9.05, per hour, Plus Quarterly bonus
    • randstad inhouse services
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service Advisor The working hours:Monday to Friday 09:15 - 17:15 Pay rate:£9.05 per hour What you will be doing: Outbound service calls and emails to existing subscription customers, guiding and supporting customer on a variety of productsInbound calls to log equipment breakdownHandling all customer interaction in a prompt, friendly and professional manner Obtaining and evaluating all relevant information to handle product and service inquiriesUnderstanding the customer requirementsAdvising customers on the best services availableResponding to customer requirements, resolving customer queries and complaintsBuild rapport with the customers Capture, maintain and ensure quality of customer data.Contributing to the overall performance of the teamDeliver and maintain both individual and team targets About you:What distinguishes you?Excellent customer service experience.Confident, professional telephone manner.Attention to detail.Excellent communication skills.Data entry experience.Basic understanding of IT skills.Basic understanding of technical skills.Working with SAP is an advantage however is not essential. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service Advisor The working hours:Monday to Friday 09:15 - 17:15 Pay rate:£9.05 per hour What you will be doing: Outbound service calls and emails to existing subscription customers, guiding and supporting customer on a variety of productsInbound calls to log equipment breakdownHandling all customer interaction in a prompt, friendly and professional manner Obtaining and evaluating all relevant information to handle product and service inquiriesUnderstanding the customer requirementsAdvising customers on the best services availableResponding to customer requirements, resolving customer queries and complaintsBuild rapport with the customers Capture, maintain and ensure quality of customer data.Contributing to the overall performance of the teamDeliver and maintain both individual and team targets About you:What distinguishes you?Excellent customer service experience.Confident, professional telephone manner.Attention to detail.Excellent communication skills.Data entry experience.Basic understanding of IT skills.Basic understanding of technical skills.Working with SAP is an advantage however is not essential. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £9.67 per hour
    • randstad inhouse services
    Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £9.67 per hour
    • randstad inhouse services
    German Speaking Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    German Speaking Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service AdvisorOperational Hours: Mon to Sun - between 0800 - 1900 Full time hoursPotential overtime opportunities Salary and Benefits:Pay Rate £10.00 per hourFlexible working options, hybrid home/office location (city centre). Benefits package includes:Competitive salary 28 days Annual Leave for the first 12 weeks, increasing to 33 days thereafter.Long term, ongoing assignment with temp to perm opportunitiesRandstad benefits App - Discounts include: Leading supermarket brands, high street retailers, restaurants, cinemas, holidays, hair/beauty, sports/outdoors + many more Employee assistance programme Bosch have a real ambitious growth plan for their prestigious site in Liverpool, we are working in partnership with them to recruit these roles to join them on one of their new, exciting Customer Service campaigns What you will be doing: Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.Provide a value add service that enhances the customer experience and builds our brand and service reputation.Capture, maintain and ensure quality of customer data.In emergency situations you will correspond with rescue workersHighlight and escalate issues as necessary. About you: Candidates will have significant experience of working in a busy customer service environment within the automotive, hospitality, travel/leisure or emergency service sectors.Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.A passion for delivering first class customer service.Excellent verbal and written communication skillsGood social and interpersonal skills, personable with strong emotional intelligence.Good listening skills.Excellent problem solving skills.Quality focused with attention to detail.A warm, helpful and positive approach.Dynamic, proactive, confident, self-motivated and driven to succeed.Technical understanding and proficient computer literacyStress resistance in emergency situationsHigh degree of reliability, teamwork skills and flexibilityAble to respond to customers from different countriesGeographical and traffic regulation knowledge would be an advantageFlexibility in hours of work/shift patterns. Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £9.67 per hour
    • randstad inhouse services
    German Speaking Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    German Speaking Customer Service AdvisorSituated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. What you will be doing:Handling all customer interaction in a prompt, friendly, personalised and professional manner As a blended agent, interact with the customer across all channels Providing a high-touch experience for customers each and every time Acting as a trusted advisor in answering questions, solving problems, and recommending experiences that meet customer's needs Advising customers on the best services available and building rapport with customers Providing a value add service that enhances the customer experience and builds our brands and service reputation Capture and maintain the quality of customer data Identify and highlight any service-related issues, incidents, or trends Highlighting and escalating issues as necessary whilst delivering and maintaining both individual and team targetsAbout you:You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    • liverpool, north west
    • temporary
    • £10.00 per hour
    • randstad inhouse services
    Do you want to influence the future of service and shape customer experience for one of the world's most recognisable brands? Do you have experience of working in fast paced Customer Service environments? Do you want more job security and career opportunities working for a leading provider in outsourced solutions? Are you looking for the flexibility to work from home and work from a Grade A office suite in Liverpool city centre? If you answered yes to the above, we really want to hear from you today! Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service Advisor The working hours:Monday to Friday - between 0800 - 1800 Full time hours with potential overtime opportunities Pay rate:£10.00 per hour What you will be doing: Providing a high-touch experience for customers each and every timeAdvising customers on the best services availableDealing with customers through a mixture of inbound and outbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional mannerBooking appointments and responding to customer requirementsProviding a value add service that enhances the customer experience and builds the Bosch brand and service reputationBuilding instant rapport with customers to gain a better understanding of their needsCapture, maintain and ensure quality and safety of customer dataIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targets About you: You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.
    Do you want to influence the future of service and shape customer experience for one of the world's most recognisable brands? Do you have experience of working in fast paced Customer Service environments? Do you want more job security and career opportunities working for a leading provider in outsourced solutions? Are you looking for the flexibility to work from home and work from a Grade A office suite in Liverpool city centre? If you answered yes to the above, we really want to hear from you today! Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious site. We are working in partnership with Bosch to recruit for these roles to join them on one of their new, exciting campaigns. The role:Customer Service Advisor The working hours:Monday to Friday - between 0800 - 1800 Full time hours with potential overtime opportunities Pay rate:£10.00 per hour What you will be doing: Providing a high-touch experience for customers each and every timeAdvising customers on the best services availableDealing with customers through a mixture of inbound and outbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional mannerBooking appointments and responding to customer requirementsProviding a value add service that enhances the customer experience and builds the Bosch brand and service reputationBuilding instant rapport with customers to gain a better understanding of their needsCapture, maintain and ensure quality and safety of customer dataIdentifying, highlighting and escalating any service related issues, incidents or trendsDelivering and maintaining both individual and team targets About you: You will have some previous experience of working in a fast paced, contact centre environment providing excellent customer serviceYou will have an energetic, inquisitive, can- do-attitudeA naturally proactive, confident and self-motivated individualYou will possess excellent time management and organisational skillsA real passion for delivering first class customer serviceQuality focused with attention to detailEmpathetic, a warm, helpful and positive approachProactive, confident, self-motivated and driven to succeedA team playerGood communication, interpersonal and problem solving skillsIT Savvy with good MS Office and keyboard skillsThe commitment to work towards individual and team goals Randstad are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, sex or gender identity. If you have a disability or any reasonable adjustment that requires accommodating through the application process please contact us.

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