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2 jobs found in Coventry

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    • coventry, west midlands
    • temporary
    • randstad financial services
    To take inbound calls in local language from customers who wish to make a claim for Mechanical warranty repairsRecord details of reported faults on Global Claims management systemTo make repair bookings with repair partner in country by use of repair partner web portalReceive repair requests from repair network, add to claims management system for claims team to review Assist the claims team in translation of repair requests / Client reimbursement requests Location Coventry , office based as it is a small call centre within the officeHourly rate - £10.50 phContract length - 3 -6 monthsStart date - immediateWorking hours - 9-5 Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    To take inbound calls in local language from customers who wish to make a claim for Mechanical warranty repairsRecord details of reported faults on Global Claims management systemTo make repair bookings with repair partner in country by use of repair partner web portalReceive repair requests from repair network, add to claims management system for claims team to review Assist the claims team in translation of repair requests / Client reimbursement requests Location Coventry , office based as it is a small call centre within the officeHourly rate - £10.50 phContract length - 3 -6 monthsStart date - immediateWorking hours - 9-5 Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • coventry, west midlands
    • permanent
    • £20,500 - £20,500, per year, + OTE 3000
    • randstad business support
    We have an great opportunity to join a local fleet management company with a global reach. You will join the Supplier Team dealing mostly with garages to arrange repairs and ordering parts while keeping costs low and providing great customer service solutions.Responsibilities:Challenge all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible.Undertake regular communication to all Customers as work progresses through to completion.To maintain and distribute the customers dedicated spare fleet within set times.To plan and schedule all events including ancillary equipment.Liaison with Customer and Repairer to arrange suitable date/s for scheduled maintenance to occur.To ensure that all legal documentation is received and expedited accordingly.To ensure the Customer is informed of work progress with regards to scheduled and unscheduled vehicle maintenance.To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed KPI'sWhen rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible.Make sure the correct Supplier attends both breakdowns and defects with respect to faults covered by R&M/Warranty/Contract Maintenance etc.To ensure that either the external service provider or we attend the vehicle distress incident within agreed timescalesSkills/experience:Good standard of Education with a minimum of GCSE Maths and English or equivalentKnowledge of and a background from the commercial vehicle transport industry would be advantageous.I.T literateWill work best on their own initiative and take pride in ensuring that work is seen through to completion.To be flexible in attitude in providing solutions to problems.Able to interact confidently with customers, suppliers, be a team player, and build credibility with sameBenefits;Salary: 20.5K basic + 3900 OTEShifts are Monday to Sunday 6-2 or 10-6Great overtime rates for weekend work On-site parking and cycle storage28 days holidayFlexible benefitsClick Apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    We have an great opportunity to join a local fleet management company with a global reach. You will join the Supplier Team dealing mostly with garages to arrange repairs and ordering parts while keeping costs low and providing great customer service solutions.Responsibilities:Challenge all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible.Undertake regular communication to all Customers as work progresses through to completion.To maintain and distribute the customers dedicated spare fleet within set times.To plan and schedule all events including ancillary equipment.Liaison with Customer and Repairer to arrange suitable date/s for scheduled maintenance to occur.To ensure that all legal documentation is received and expedited accordingly.To ensure the Customer is informed of work progress with regards to scheduled and unscheduled vehicle maintenance.To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed KPI'sWhen rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible.Make sure the correct Supplier attends both breakdowns and defects with respect to faults covered by R&M/Warranty/Contract Maintenance etc.To ensure that either the external service provider or we attend the vehicle distress incident within agreed timescalesSkills/experience:Good standard of Education with a minimum of GCSE Maths and English or equivalentKnowledge of and a background from the commercial vehicle transport industry would be advantageous.I.T literateWill work best on their own initiative and take pride in ensuring that work is seen through to completion.To be flexible in attitude in providing solutions to problems.Able to interact confidently with customers, suppliers, be a team player, and build credibility with sameBenefits;Salary: 20.5K basic + 3900 OTEShifts are Monday to Sunday 6-2 or 10-6Great overtime rates for weekend work On-site parking and cycle storage28 days holidayFlexible benefitsClick Apply!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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