thank you for subscribing to your personalised job alerts.

    22 jobs found for customer services

    filter2
    • specialism2
      working in
      show 22 jobs
      clear filter
    • location
      location & range
        show 22 jobs
        clear filter
      • job types
        job types
        show 22 jobs
        clear filter
      • salary
        salary
        show 22 jobs
        clear filter
      clear all
        • coventry, west midlands
        • permanent
        • £19,000 - £21,000 per year
        • full-time
        We have an exciting opportunity to join a fleet management company in Coventry! If you love working in a driven, customer focused and friendly environment then you'll feel right at home as part of this dedicated team. With the office conveniently located on a business park you never have to worry about parking. The ideal candidate will have experience in the fleet/ logistics industry and have a good level of vehicle knowledge!Your Responsibilities:Support all customer requirementsSupport all supplier requirements Deal with all queries on the phone and via onlineSee to the query process from start to finishDeal directly with clients keeping them updated on the progress of their orderMaintaining and delivering a first class customer service experience at all timesRepresenting the brand name in a positive and professional way at all timesHave a close eye for detail in all that you do You'll be expected to organise vehicle repairs and liaise between suppliers, repairers and customers. You will ensure that every customer receives the same level of assistance and guidance you yourself would expect. To deliver that you must be able to demonstrate:Strong customer focusKnowledge/experience of vehicles/cars etc from a previous roleEffective communication - both written and verbal.Passion for cars, bikes, mechanicsConfidence and competence at making external calls and answering inbound callsProblem solving skillsAbility to plan & organiseIT LiteracyProven ability to work under pressure Benefits:Salary of up to £21k Hours are 7/3 8/4 9/5 10/6 On-site parking and cycle storage28 days holidayFlexible benefitsIf you have fleet/ logistics/ transport experience and think this is the role for you, please click apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We have an exciting opportunity to join a fleet management company in Coventry! If you love working in a driven, customer focused and friendly environment then you'll feel right at home as part of this dedicated team. With the office conveniently located on a business park you never have to worry about parking. The ideal candidate will have experience in the fleet/ logistics industry and have a good level of vehicle knowledge!Your Responsibilities:Support all customer requirementsSupport all supplier requirements Deal with all queries on the phone and via onlineSee to the query process from start to finishDeal directly with clients keeping them updated on the progress of their orderMaintaining and delivering a first class customer service experience at all timesRepresenting the brand name in a positive and professional way at all timesHave a close eye for detail in all that you do You'll be expected to organise vehicle repairs and liaise between suppliers, repairers and customers. You will ensure that every customer receives the same level of assistance and guidance you yourself would expect. To deliver that you must be able to demonstrate:Strong customer focusKnowledge/experience of vehicles/cars etc from a previous roleEffective communication - both written and verbal.Passion for cars, bikes, mechanicsConfidence and competence at making external calls and answering inbound callsProblem solving skillsAbility to plan & organiseIT LiteracyProven ability to work under pressure Benefits:Salary of up to £21k Hours are 7/3 8/4 9/5 10/6 On-site parking and cycle storage28 days holidayFlexible benefitsIf you have fleet/ logistics/ transport experience and think this is the role for you, please click apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newport, wales
        • permanent
        • £22,000 per year
        • full-time
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingSalary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a customer service orientated superstar and want to work in a friendly and supportive environment? Are you a Fluent in German and in English? Then I want to talk to you! We have an exciting opportunity to join a business that are enjoying a period of growth. This is a great time to be joining a company that are going from strength to strength. This company are based on the outskirts of Newport, and is near to major commuting routes by car or bus! Whether you are a recent grad, or have tumps of experience, this company will provide the training, development and career opportunities to help you reach the top of your game! Benefits:On-site parkingSalary is £22,000 per annum25 days holiday plus bank holidayEnhanced maternity and paternity payPool table in the kitchen areaChance to achieve Monthly bonuses through Employee of the Month schemeTraining programmeGreat working hours - Monday to Friday and no evenings! As the provider of Customer Service for our Customers, you will be able to demonstrate:Great customer service skillsExcellent presentation and communication skillsStrong inter-personal skillsGood team work ethic Responsibilities:Dealing with Customer queries via email and telephoneUpdating customer records accurately on in house systemsManaging internal diariesHandling customer complaints through to resolutionSharing best practice with team This isn't your normal customer service advisor role, it is within a smaller company who really take their time to service their clients, and provide a smooth and stress free experience. If you are a people person, and believe the best way to do something is how you want it done, then this is for you. If this sounds like the role for you, don't hesitate, apply today.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • warrington, north west
        • temporary
        • £12.31 per hour
        • full-time
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        Are you proud to deliver excellent customer service? Are you looking for a new challenge? Are you looking for a new role in Customer Services in a market-leading innovative company?If yes, then we have a fantastic opportunity for you with Schneider Electric in Warrington.Benefits:Weekly payOngoing contractFull time hoursAccrue paid holidaysParking and bike storage Access to benefits scheme which includes 100's of high street discounts and much more!Pay rate:£12.31 PER HOURHours of Work:Mon to Sun 3 Shift Rotation:07:00-15:0015:00-23:0023:00-07:00The RoleThe Services Customer Care Coordinator role is to take ownership of the 'end to end' customer experience from taking and logging the initial call to call closure providing the full & final closure report, which includes schedule & dispatch of Internal Field Service Engineers (FSE) to fulfil service requirements. The objective is to deliver a exceptional 24/7 customer service that will exceed our customers' expectations.The ResponsibilitiesAccept inbound Emergency break fix calls from Schneider Electric customers, understand thecustomer requirements and ensure the call is logged and directed to the appropriate person for action.Accept ownership of the call to ensure completion.Perform an initial diagnostic to understand the customers issueProvide effective communication with internal and external stakeholders to ensure SLAs are achieved.Provide the Customer with regular updates via their preferred method of communicationLog all Customer contacts in Salesforce (bFO/bFS), detailing the issues reported and all actionstaken.Ensure all customer data is maintained in bFO/bFSAccept and log incoming support requests from Field Service Engineers, assigning them to the correctin-house technical support team.Manage the administration tasks for the businesses multi-technology customers.Manage the administration tasks for global connected services, spanning across multiple time zones.Providing 24/7 cover and will include shift workingRequirements:Strong computer skills such as word, excel, email etc.Written - ability to communicate in a clear and concise manner with internal and external customersFluent English is mandatory. Other European languages such as French and Italian are an advantageStrong time management skillsHandles multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.Detail oriented and able to meet deadlinesStrong problem solving skillsWork both independently and as part of a teamTactful and effective at dealing with difficult / challenging customersApply today and our team will contact you within 24hours!
        • solihull, west midlands
        • permanent
        • £19,000 - £22,000 per year
        • full-time
        Are you a lover of spreadsheets? Excited by excel? Do you foresee yourself as customer orientated problem solver?This could be the role for you.This role is working for a successful and national organisation that are looking to expand their friendly team. Role:Mon - Fri 08:00 AM - 17:00£19,000 - £22,000Parking on-siteFriendly teamPermanent Opportunity for the role to developLocation: Garretts GreenResponsibilities:This role is a dual role and your responsibilities will be to support with a variety of customer service and administration tasks and be pivotal in supporting senior management with the collating and analysis of data.Customer Service related taskTake inbound callsProcessing customer ordersProviding customers with pricingInvoice preparation and processingMonitoring of jobsCross referencing cost codesLiaise with planners, customers, site supervisor's Adhering to SLA'sExcel related tasksCreate, monitor and update a credit logAnalysis of data, identifying root cause of issues and reporting of this Collating data for reports and analysisPerformance monitoring What you will needExcellent excel knowledge inclusive of; pivot tables, vlookups and formula's Exposure in a customer service environment Fantastic communication skillsProcess drivenHands on in your approachMeticulous attention to detailProven ability to work in a fast paced environment Interviews are taking place ASAP. Don't miss out on this opportunity get in touch today :).Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a lover of spreadsheets? Excited by excel? Do you foresee yourself as customer orientated problem solver?This could be the role for you.This role is working for a successful and national organisation that are looking to expand their friendly team. Role:Mon - Fri 08:00 AM - 17:00£19,000 - £22,000Parking on-siteFriendly teamPermanent Opportunity for the role to developLocation: Garretts GreenResponsibilities:This role is a dual role and your responsibilities will be to support with a variety of customer service and administration tasks and be pivotal in supporting senior management with the collating and analysis of data.Customer Service related taskTake inbound callsProcessing customer ordersProviding customers with pricingInvoice preparation and processingMonitoring of jobsCross referencing cost codesLiaise with planners, customers, site supervisor's Adhering to SLA'sExcel related tasksCreate, monitor and update a credit logAnalysis of data, identifying root cause of issues and reporting of this Collating data for reports and analysisPerformance monitoring What you will needExcellent excel knowledge inclusive of; pivot tables, vlookups and formula's Exposure in a customer service environment Fantastic communication skillsProcess drivenHands on in your approachMeticulous attention to detailProven ability to work in a fast paced environment Interviews are taking place ASAP. Don't miss out on this opportunity get in touch today :).Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • nottingham, east midlands
        • temporary
        • £9.00 - £10.00 per hour
        • part-time
        Do you enjoy speaking to customers on a day to day basis, working within a busy contact centre environment, and have passion for customer service and sales? Are you looking for your next career?Our client, a worldwide brand, are currently looking for Customer Service Advisors to join our team in Nottingham.The primary role of the Customer Supply Chain Assistant is to provide a full customerservice for all customers including processing orders, dealing with queries, cross-referencingof part numbers, after sales service and promoting our products and services to support andgrow the sales of products. Benefits:Pensiononsite parkingAccess to the Randstad Benefits App with discounts and savings at high street shops, cinemas, gyms and much more Hours of work and salary:£9.00 to £10.00 Per depending on experienceHours of 9:00 - 13:00 or 13:00-17:0020 Hours per weekResponsibilities:Dealing with telephone queriesProcessing of telephone/email ordersTimely resolution of customer queries recieved directly or via external sales teamLiase with external sales team , marketing , warehoues and admin to ensure consistancy of approach to customersPromoting of special offers/incentivesProvide information/solutions as appropriate to address enquiries within accepted timescalesProvide backup assistance as and when necessary(eg holiday/sickness cover)Ensure the franking of business mail on a daily basisRequirements:Have knowledge of supply chain computer systemsStrong competence in Microsoft office and execelPositive attitude to problem solving Customer orientatedTake ownership of customer queriesProvide information/solutions as appropriate to address enquiries within accepted timescalesProvide backup assistance as and when necessary(eg holiday/sickness cover)Ensure the franking of business mail on a daily basisCommunicate proactively and effectively at all levels , internally and externally This is an ongoing temporary assignment with an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.Does this sound like the role for you? If so, send your CV to apply today!
        Do you enjoy speaking to customers on a day to day basis, working within a busy contact centre environment, and have passion for customer service and sales? Are you looking for your next career?Our client, a worldwide brand, are currently looking for Customer Service Advisors to join our team in Nottingham.The primary role of the Customer Supply Chain Assistant is to provide a full customerservice for all customers including processing orders, dealing with queries, cross-referencingof part numbers, after sales service and promoting our products and services to support andgrow the sales of products. Benefits:Pensiononsite parkingAccess to the Randstad Benefits App with discounts and savings at high street shops, cinemas, gyms and much more Hours of work and salary:£9.00 to £10.00 Per depending on experienceHours of 9:00 - 13:00 or 13:00-17:0020 Hours per weekResponsibilities:Dealing with telephone queriesProcessing of telephone/email ordersTimely resolution of customer queries recieved directly or via external sales teamLiase with external sales team , marketing , warehoues and admin to ensure consistancy of approach to customersPromoting of special offers/incentivesProvide information/solutions as appropriate to address enquiries within accepted timescalesProvide backup assistance as and when necessary(eg holiday/sickness cover)Ensure the franking of business mail on a daily basisRequirements:Have knowledge of supply chain computer systemsStrong competence in Microsoft office and execelPositive attitude to problem solving Customer orientatedTake ownership of customer queriesProvide information/solutions as appropriate to address enquiries within accepted timescalesProvide backup assistance as and when necessary(eg holiday/sickness cover)Ensure the franking of business mail on a daily basisCommunicate proactively and effectively at all levels , internally and externally This is an ongoing temporary assignment with an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.Does this sound like the role for you? If so, send your CV to apply today!
        • cardiff, wales
        • permanent
        • £18,000 - £22,000 per year
        • full-time
        Do you have experience working within investments, and are now looking for a new career path with structured opportunities and a great working environment? As a core part of the business, you will be able to transfer your knowledge and improve your skill sets to provide the best service and in-depth product and service knowledge within a supportive and encouraging environment. This role of a customer service representative is based on the outskirts of Cardiff, offering a salary of between £18,000 - £22,000 dependant on experience, flexible working hours Monday to Friday 8am - 6:30pm with the occasional Saturdays, and holidays starting at 24 days + 8 days increasing 1 day per year. Sounds good? It gets better. Other benefits of the customer service representative include:Free on site gymFree parkingMinistry of fun - loads of socials and events throughout the yearGames roomand much more! As a customer service representative you will be:Providing an excellent service to new and existing customers, over email phone and web chat.Explaining the services and products to customers in a clear and informative wayProcessing transfers and payments from request through to completion What are we looking for?Experience working as a customer service representative within pensions and investments, or strong financial services backgroundA team player and a whizz at multi-taskingAdvantage would be either experience working in investments, pensions or within the financial services sectorA passion for your self development and career, and helping the company succeed If this ticks all your boxes, then apply today for the role of the Customer Service Representative today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you have experience working within investments, and are now looking for a new career path with structured opportunities and a great working environment? As a core part of the business, you will be able to transfer your knowledge and improve your skill sets to provide the best service and in-depth product and service knowledge within a supportive and encouraging environment. This role of a customer service representative is based on the outskirts of Cardiff, offering a salary of between £18,000 - £22,000 dependant on experience, flexible working hours Monday to Friday 8am - 6:30pm with the occasional Saturdays, and holidays starting at 24 days + 8 days increasing 1 day per year. Sounds good? It gets better. Other benefits of the customer service representative include:Free on site gymFree parkingMinistry of fun - loads of socials and events throughout the yearGames roomand much more! As a customer service representative you will be:Providing an excellent service to new and existing customers, over email phone and web chat.Explaining the services and products to customers in a clear and informative wayProcessing transfers and payments from request through to completion What are we looking for?Experience working as a customer service representative within pensions and investments, or strong financial services backgroundA team player and a whizz at multi-taskingAdvantage would be either experience working in investments, pensions or within the financial services sectorA passion for your self development and career, and helping the company succeed If this ticks all your boxes, then apply today for the role of the Customer Service Representative today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • astley, north west
        • permanent
        • £20,000 - £24,000 per year
        • full-time
        Randstad CPE are partnered with a Construction firm based in Astley who are presently seeking a Sales Adminstrator/Hire Desk Controller As the Sales Administrator/Hire Desk Coordinator, you will be responsible for providing customer support to existing and new clients: providing quotes, arranging transport, closing contracts, invoicing, and other administrative duties as required. You will be reporting to the General Manager who will provide robust training and support, particularly during the initial 3-month probation period, to ensure appropriate on-boarding. This role is in a small office on their Astley site, and will be working autonomously for the most part, but often engaging with the wider team and business, either remotely or throughout the site. Required Experience:1-3 years of experience in a customer support role within an office environment liaising with clients over the phoneExcellent communication skills and confidence to engage and support clients and stakeholders at all levelsExceptional attention to detail demonstrated through previous customer support and administrative expertiseExperience providing quotes/negotiating quotes, and/or invoicing to clients desirable but not requiredAbility to manage own time and successfully deliver on multiple competing prioritiesHigh-performance attitude and a keenness to support ad-hoc duties as required This is a fantastic opportunity for an individual seeking a challenging but rewarding permanent role in a business that provides future opportunites for growth.Parking is available on-site for free.If you are able to demonstrate the experience required, please do not hesitate and apply immediately! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Randstad CPE are partnered with a Construction firm based in Astley who are presently seeking a Sales Adminstrator/Hire Desk Controller As the Sales Administrator/Hire Desk Coordinator, you will be responsible for providing customer support to existing and new clients: providing quotes, arranging transport, closing contracts, invoicing, and other administrative duties as required. You will be reporting to the General Manager who will provide robust training and support, particularly during the initial 3-month probation period, to ensure appropriate on-boarding. This role is in a small office on their Astley site, and will be working autonomously for the most part, but often engaging with the wider team and business, either remotely or throughout the site. Required Experience:1-3 years of experience in a customer support role within an office environment liaising with clients over the phoneExcellent communication skills and confidence to engage and support clients and stakeholders at all levelsExceptional attention to detail demonstrated through previous customer support and administrative expertiseExperience providing quotes/negotiating quotes, and/or invoicing to clients desirable but not requiredAbility to manage own time and successfully deliver on multiple competing prioritiesHigh-performance attitude and a keenness to support ad-hoc duties as required This is a fantastic opportunity for an individual seeking a challenging but rewarding permanent role in a business that provides future opportunites for growth.Parking is available on-site for free.If you are able to demonstrate the experience required, please do not hesitate and apply immediately! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • coventry, west midlands
        • temporary
        • £10.77 - £11.79 per hour
        • full-time
        We are currently recruiting for a customs dispute coordinator to join the busy customs clearance and disputes team of a national logistics company in Coventry. Due to the lack of certainty around Brexit this role will be pivotal in supporting the existing team to deal with customs disputes. Your responsibilities; To handle post clearance customs import queries. Support, educate, update, resolve and direct queries in relation to HMR & customs duty & taxes Ensure decisions are made in the best interests of the customer and the company whilst limiting financial and legal exposure.To hit agreed KPI and feedback internally on business improvement opportunitiesMake decisions based on clearly defined criteria and escalate others as appropriate to senior members. Ensure ongoing compliance with defined company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensure required approvals are sought throughout processes, notifying management of any non-compliance issues as they arise.Work closely with the team and other departments to ensure accuracy of information and completion of processes to deadlineStay in contact with customers, vendors or employees, to investigate or resolve issues as requiredUses appropriate communication methods to understand and share information with customers, team members and other departments. Your skills/experience; Knowledge of customs regulations a process is essential due to the complex nature of the roleAbility to plan and organise your own work to ensure KPI's and deadlines are met Ability to follow defined steps within a processGood customer orientation with the ability to understand and translate requirements into focused solutionsBasic persuasion and influencing skillsBasic analytic and problem solving skills with the ability to evaluate and interpret procedures/requirements and determine the correct actionGood judgement and reasoning skills Benefits; Salary £10.77 - £11.79Possible work from home opportunity Central location great transport linksIf you think this is the role for you click to apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are currently recruiting for a customs dispute coordinator to join the busy customs clearance and disputes team of a national logistics company in Coventry. Due to the lack of certainty around Brexit this role will be pivotal in supporting the existing team to deal with customs disputes. Your responsibilities; To handle post clearance customs import queries. Support, educate, update, resolve and direct queries in relation to HMR & customs duty & taxes Ensure decisions are made in the best interests of the customer and the company whilst limiting financial and legal exposure.To hit agreed KPI and feedback internally on business improvement opportunitiesMake decisions based on clearly defined criteria and escalate others as appropriate to senior members. Ensure ongoing compliance with defined company processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensure required approvals are sought throughout processes, notifying management of any non-compliance issues as they arise.Work closely with the team and other departments to ensure accuracy of information and completion of processes to deadlineStay in contact with customers, vendors or employees, to investigate or resolve issues as requiredUses appropriate communication methods to understand and share information with customers, team members and other departments. Your skills/experience; Knowledge of customs regulations a process is essential due to the complex nature of the roleAbility to plan and organise your own work to ensure KPI's and deadlines are met Ability to follow defined steps within a processGood customer orientation with the ability to understand and translate requirements into focused solutionsBasic persuasion and influencing skillsBasic analytic and problem solving skills with the ability to evaluate and interpret procedures/requirements and determine the correct actionGood judgement and reasoning skills Benefits; Salary £10.77 - £11.79Possible work from home opportunity Central location great transport linksIf you think this is the role for you click to apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • belfast, northern ireland
        • temporary
        • £8.72 per hour
        • full-time
        We have an exciting opportunity to join a leading NI Energy provider, joining their engineering support team. Associated Benefits:* Enhanced holiday package * Free transport service from City Centre to site* Life Assurance * Annual Health checks* Enhanced pension package * Discounted memberships* Health and Wellbeing events throughout the yearExperience:* 5 GCSE's or equivalent * 1 years experience in an administrator role* Experience dealing with telephone enquiries * Candidates who can demonstrate experience of complaint handling would be at an advantage * Good IT skillsResponsibilities:* Answer customer queries* Inbound customer service* First point of contact for customers* General administrative tasksIf you think this is the role for you, don't hesitate, get in touch today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We have an exciting opportunity to join a leading NI Energy provider, joining their engineering support team. Associated Benefits:* Enhanced holiday package * Free transport service from City Centre to site* Life Assurance * Annual Health checks* Enhanced pension package * Discounted memberships* Health and Wellbeing events throughout the yearExperience:* 5 GCSE's or equivalent * 1 years experience in an administrator role* Experience dealing with telephone enquiries * Candidates who can demonstrate experience of complaint handling would be at an advantage * Good IT skillsResponsibilities:* Answer customer queries* Inbound customer service* First point of contact for customers* General administrative tasksIf you think this is the role for you, don't hesitate, get in touch today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • pontyclun, wales
        • temporary
        • £9.24 per hour
        • part-time
        Are you a hardworking person looking for an opportunity to work within a well established team? Do you thrive on being busy? We are seeking a Cleaner to work with the team based at Pontyclun If you think you have the ability to fulfil the following duties, don't hesitate; apply today!The hours of work are Monday - Friday 09:00am-12:00pmJob Purpose:You will be responsible to conduct a deep clean of the office building at the start of the working day to ensure the highest level of hygiene is maintained.To apply for this role you MUST:Be immediately available for workHave previous cleaning experienceHave an eye for detailBe willing to work 15 hours per week on an ongoing temporary basisReliable, punctual and customer orientatedRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Are you a hardworking person looking for an opportunity to work within a well established team? Do you thrive on being busy? We are seeking a Cleaner to work with the team based at Pontyclun If you think you have the ability to fulfil the following duties, don't hesitate; apply today!The hours of work are Monday - Friday 09:00am-12:00pmJob Purpose:You will be responsible to conduct a deep clean of the office building at the start of the working day to ensure the highest level of hygiene is maintained.To apply for this role you MUST:Be immediately available for workHave previous cleaning experienceHave an eye for detailBe willing to work 15 hours per week on an ongoing temporary basisReliable, punctual and customer orientatedRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • cardiff, wales
        • temporary
        • £9.69 - £10.56 per hour
        • full-time
        About Our ClientThis is a fantastic opportunity to join a forward thinking company based in Cardiff on a Temporary basis for 12 months for a fluent German and English speaking Customer Service Advisor.At this moment in time, the role will be 80% working from home, however when restrictions lift, you will be required to work a more even balance between working from home and in the office.Job ResponsibilitiesYou will be responsible for helping customers from both English Speaking an