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3 jobs found in Coleshill, West Midlands

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    • birmingham, west midlands
    • permanent
    • £32,000 - £36,000 per year
    • randstad business support
    Are you an experienced Account Manager ready for a new opportunity to work within a leading healthcare organisation?The Account Manager is responsible for maintaining knowledge of the organisations product and services contract portfolios and communicating the benefits and value of those portfolios to both internal and external audiences. The RoleMonday - Friday 9-5 (can be flexible)Hybrid - 2 days working from homeSalary up to £36k depending on experiencePrivate medical insurance (after successful probation period)Key DutiesPortfolio ManagementManages, maintains and improves the performance of the contract portfolio, both operationally and financiallyPortfolio Improvement Identifies additional cost saving opportunities or new product category coverage opportunities and elevates opportunities to the relevant department leaderPortfolio Promotion Develop strategies and tactics to promote contract portfolio:Marketing/promotional opportunitiesDissemination of Contract Launch Packages to Customers & SuppliersCustomer & Supplier Relationship ManagementManages and maintains supplier relationshipsSupplier KnowledgeUses supplier knowledge to identify risks and understands the direction of the market and potential supplier directionContract ComplianceReports contract compliance issues to their supervisor and the Account DirectorsPolicies & Procedures Ensures activities adhere to all established policies and procedures and standards of business conduct Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    Are you an experienced Account Manager ready for a new opportunity to work within a leading healthcare organisation?The Account Manager is responsible for maintaining knowledge of the organisations product and services contract portfolios and communicating the benefits and value of those portfolios to both internal and external audiences. The RoleMonday - Friday 9-5 (can be flexible)Hybrid - 2 days working from homeSalary up to £36k depending on experiencePrivate medical insurance (after successful probation period)Key DutiesPortfolio ManagementManages, maintains and improves the performance of the contract portfolio, both operationally and financiallyPortfolio Improvement Identifies additional cost saving opportunities or new product category coverage opportunities and elevates opportunities to the relevant department leaderPortfolio Promotion Develop strategies and tactics to promote contract portfolio:Marketing/promotional opportunitiesDissemination of Contract Launch Packages to Customers & SuppliersCustomer & Supplier Relationship ManagementManages and maintains supplier relationshipsSupplier KnowledgeUses supplier knowledge to identify risks and understands the direction of the market and potential supplier directionContract ComplianceReports contract compliance issues to their supervisor and the Account DirectorsPolicies & Procedures Ensures activities adhere to all established policies and procedures and standards of business conduct Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • solihull, west midlands
    • permanent
    • randstad business support
    A fantastic construction company based on Birmingham Business Park are looking for a Customer Service Administrator to work with a team of 6 customer service administrators.You will be joining a hard working and busy team so experience in a fast pasted environment is essential!Benefits:25 days holiday, increasing with years of serviceAnnual company bonus schemePension schemeLife insuranceOffice parkingCycle to work schemeYour Responsibilities:Create and update orders and delivery requestsDevelop and maintain good and effective working relationships between customers, suppliers and sales staffSupport the sales teams in their objectivesEnsure prompt action and progress of call offs and queries received from customers, suppliers and sales staffCheck customer and manufacturer acknowledgementsMonitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered toNotify availability concerns to sites and sales staffWork with colleagues to achieve team objective and KPI targetsGeneral office duties such as visitor reception, admin and filingYour skills/experience:Customer Service experience in a fast paced environmentWell-developed telephone call handling skillsMust be able to communicate effectively and be polite but assertive when requiredMust show evidence of being organised and responding promptlyAbility to listen and to be patient when requiredAble to work accurately and quicklyAbility to work under pressure and make correct decisionsGood skills in Word and general Windows environmentEvidence of building relationships with customers or suppliersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    A fantastic construction company based on Birmingham Business Park are looking for a Customer Service Administrator to work with a team of 6 customer service administrators.You will be joining a hard working and busy team so experience in a fast pasted environment is essential!Benefits:25 days holiday, increasing with years of serviceAnnual company bonus schemePension schemeLife insuranceOffice parkingCycle to work schemeYour Responsibilities:Create and update orders and delivery requestsDevelop and maintain good and effective working relationships between customers, suppliers and sales staffSupport the sales teams in their objectivesEnsure prompt action and progress of call offs and queries received from customers, suppliers and sales staffCheck customer and manufacturer acknowledgementsMonitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered toNotify availability concerns to sites and sales staffWork with colleagues to achieve team objective and KPI targetsGeneral office duties such as visitor reception, admin and filingYour skills/experience:Customer Service experience in a fast paced environmentWell-developed telephone call handling skillsMust be able to communicate effectively and be polite but assertive when requiredMust show evidence of being organised and responding promptlyAbility to listen and to be patient when requiredAble to work accurately and quicklyAbility to work under pressure and make correct decisionsGood skills in Word and general Windows environmentEvidence of building relationships with customers or suppliersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    • coleshill, west midlands
    • permanent
    • £23,000 - £23,000, per year, Bonus
    • randstad business support
    We are currently recruiting for an experienced Account Manager to join a leading distribution company in Coleshill. You will be the main point of contact for customers on the telephone and on emails, so your communication skills in your chosen language must be excellent as well as having a genuine passion for customer service! Key Responsibilities:Act as point of contact for any and all matters specific to all customers.Building and maintaining strong, long-lasting customer relationships.Customer account management, including supporting the External TerritoryManagers on their strategic account portfolio to maximise profit and customer loyalty.Answer client queriesIdentify new business opportunities among existing customersWork closely with internal teams and external key account managers to improve customer experience To manage the day to day customer experience for a portfolio of customers ensuring agreed service standards are provided and coordinating corrective action as required. Manage customer orders, prepare and proactively follow up on quotations.To liaise with all operations colleagues to ensure a coordinated and consistent support for customers queries and or related processes to support customer retention and satisfaction.To support the Key Account Managers on their strategic account portfolio.Co-ordinate the delivery of agreed targets (e.g. revenue, margin, volume) within agreed budget to meet the wider requirements of the business for the defined customer portfolio.Provide administrative support to contracts outside a defined portfolio base, as required. Your Skills/ Experience:Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager, Telesales, Customer Services Representative or other relevant role.Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation.Language skills Solid experience with CRM software and MS Office (MSWord / MS Excel).Experience delivering client-focused solutions to customer needs.Good understanding and interest in E-Commerce and using online tools and software.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.Excellent listening, negotiation and presentation abilities.Strong verbal and written communication skills.Benefits to you:Salary of £23k + bonus 25 days holiday plus statutory holidays, Simply Health cash planPension contributionWorking either 8:00am-4:30pm or 9:00am-5:30pm on a rota in the main office in Coleshill or remotely as part of an agreed flexible working arrangement usually based at home address. If you think that this is the role for you, please click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    We are currently recruiting for an experienced Account Manager to join a leading distribution company in Coleshill. You will be the main point of contact for customers on the telephone and on emails, so your communication skills in your chosen language must be excellent as well as having a genuine passion for customer service! Key Responsibilities:Act as point of contact for any and all matters specific to all customers.Building and maintaining strong, long-lasting customer relationships.Customer account management, including supporting the External TerritoryManagers on their strategic account portfolio to maximise profit and customer loyalty.Answer client queriesIdentify new business opportunities among existing customersWork closely with internal teams and external key account managers to improve customer experience To manage the day to day customer experience for a portfolio of customers ensuring agreed service standards are provided and coordinating corrective action as required. Manage customer orders, prepare and proactively follow up on quotations.To liaise with all operations colleagues to ensure a coordinated and consistent support for customers queries and or related processes to support customer retention and satisfaction.To support the Key Account Managers on their strategic account portfolio.Co-ordinate the delivery of agreed targets (e.g. revenue, margin, volume) within agreed budget to meet the wider requirements of the business for the defined customer portfolio.Provide administrative support to contracts outside a defined portfolio base, as required. Your Skills/ Experience:Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager, Telesales, Customer Services Representative or other relevant role.Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation.Language skills Solid experience with CRM software and MS Office (MSWord / MS Excel).Experience delivering client-focused solutions to customer needs.Good understanding and interest in E-Commerce and using online tools and software.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.Excellent listening, negotiation and presentation abilities.Strong verbal and written communication skills.Benefits to you:Salary of £23k + bonus 25 days holiday plus statutory holidays, Simply Health cash planPension contributionWorking either 8:00am-4:30pm or 9:00am-5:30pm on a rota in the main office in Coleshill or remotely as part of an agreed flexible working arrangement usually based at home address. If you think that this is the role for you, please click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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