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        • guildford, south east
        • temporary
        • £10.77 - £10.77, per hour, Weekly pay
        • randstad inhouse services
        Do you have administration experience within a Customer Service department? If so, please read on and apply today.In partnership with Philips Healthcare, Randstad are pleased to be advertising for the role of Customer Service Administrator for up to 6 months with the potential to extend. Philips Healthcare is a globally recognised healthcare and technology brand.Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work. We focus on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Succeeding in this role will open many doors for your long term career, whether this is in Philips or otherwise, so apply today!Benefits:Weekly payFree on site car parkFree shuttle bus serviceAccess to discounts and wellbeing services with Randstad BenefitsFree fruit and catered canteen28 days holidayModern offices and equipment Working Hours and Pay Rate:Monday to Friday 09:00AM to 17:00PM(37.5 HOURS PER WEEK)£10.77 PER HOURResponsibilities:You will be a support function for the customer service team which will involve monitoring a shared inbox and allocating actions to the relevant people in the team or responding directly to queries.Managing database's which cover maintenance and service bookings for Philips equipment within Hospitals around the country.Completing any other administration tasks within the departmentRequirements:This role is to support the UK market so fluency in English is required - dealing with inbound calls only.You will need to demonstrate excellent communication skills as you may be asked to answer inbound calls and be well-organised with the ability to prioritise your workload.Strong customer focus.Effective communication skills in English - verbal and written.Ability to work in a team environment.Good computer skills including data input.IT-literate in Word and Excel Ability to work in a fast-paced and busy environment.Organisational, numerical and administrative skills.Willingness to take ownership of issues and resolve them when necessary. If this looks like the role for you, why not click apply today!
        Do you have administration experience within a Customer Service department? If so, please read on and apply today.In partnership with Philips Healthcare, Randstad are pleased to be advertising for the role of Customer Service Administrator for up to 6 months with the potential to extend. Philips Healthcare is a globally recognised healthcare and technology brand.Why should you join Philips? Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work. We focus on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Succeeding in this role will open many doors for your long term career, whether this is in Philips or otherwise, so apply today!Benefits:Weekly payFree on site car parkFree shuttle bus serviceAccess to discounts and wellbeing services with Randstad BenefitsFree fruit and catered canteen28 days holidayModern offices and equipment Working Hours and Pay Rate:Monday to Friday 09:00AM to 17:00PM(37.5 HOURS PER WEEK)£10.77 PER HOURResponsibilities:You will be a support function for the customer service team which will involve monitoring a shared inbox and allocating actions to the relevant people in the team or responding directly to queries.Managing database's which cover maintenance and service bookings for Philips equipment within Hospitals around the country.Completing any other administration tasks within the departmentRequirements:This role is to support the UK market so fluency in English is required - dealing with inbound calls only.You will need to demonstrate excellent communication skills as you may be asked to answer inbound calls and be well-organised with the ability to prioritise your workload.Strong customer focus.Effective communication skills in English - verbal and written.Ability to work in a team environment.Good computer skills including data input.IT-literate in Word and Excel Ability to work in a fast-paced and busy environment.Organisational, numerical and administrative skills.Willingness to take ownership of issues and resolve them when necessary. If this looks like the role for you, why not click apply today!
        • maidenhead, south east
        • contract
        • £10.00 - £15.00 per hour
        • randstad business support
        JOB ROLE: Sales Service Support Specialist LOCATION: Maidenhead TYPE: Contract - 12 monthsRATE: Competitive Are you skilled in customer service and administration? Are you a team player who is excited by a fast paced and varied work environment? Randstad is recruiting a Sales Service Support Specialist on behalf of a global medical device and healthcare leader, who are dedicated to helping people reach their full health potential. The successful candidate will be responsible for receiving and processing orders, ensuring the safe delivery of the product and completing the billing process. Responsibilities will include: Be the first point of contact responsible for taking telephone calls both from customers in a polite manner.Process orders from customers, salespeople and engineers via various platforms.Enter orders into the SAP & AS400 system.Handle customer queries on deliveries, invoice pricing, product availability, etc.Liaise on logistic queries from customers or salespeople Liaise with courier companies on all aspects of shipping arrangements and any discrepancies.Understand customer key issues through customer visits with Sales People or Engineers. Ideal Skills/Experience:GCSE or equivalent in English and Maths.NVQ in Customer Service (desirable).Willing and able to work in a fast paced environment with a varied workload.Excellent communicator with proven telephone skills.Team player, being reliable and a good timekeeper. Able to demonstrate previous involvement in team projects.Willing to perform routine tasks and projects requiring initiative and self-motivation.Previous knowledge and experience of Sales Order Processing systems.Knowledge and experience of Microsoft Office applications.Previous experience in a Customer Service environment.Are you interested in working for a company who makes a genuine difference to people's lives? If you are a hardworking and dedicated professional, then apply today to hear more about this great opportunity!Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        JOB ROLE: Sales Service Support Specialist LOCATION: Maidenhead TYPE: Contract - 12 monthsRATE: Competitive Are you skilled in customer service and administration? Are you a team player who is excited by a fast paced and varied work environment? Randstad is recruiting a Sales Service Support Specialist on behalf of a global medical device and healthcare leader, who are dedicated to helping people reach their full health potential. The successful candidate will be responsible for receiving and processing orders, ensuring the safe delivery of the product and completing the billing process. Responsibilities will include: Be the first point of contact responsible for taking telephone calls both from customers in a polite manner.Process orders from customers, salespeople and engineers via various platforms.Enter orders into the SAP & AS400 system.Handle customer queries on deliveries, invoice pricing, product availability, etc.Liaise on logistic queries from customers or salespeople Liaise with courier companies on all aspects of shipping arrangements and any discrepancies.Understand customer key issues through customer visits with Sales People or Engineers. Ideal Skills/Experience:GCSE or equivalent in English and Maths.NVQ in Customer Service (desirable).Willing and able to work in a fast paced environment with a varied workload.Excellent communicator with proven telephone skills.Team player, being reliable and a good timekeeper. Able to demonstrate previous involvement in team projects.Willing to perform routine tasks and projects requiring initiative and self-motivation.Previous knowledge and experience of Sales Order Processing systems.Knowledge and experience of Microsoft Office applications.Previous experience in a Customer Service environment.Are you interested in working for a company who makes a genuine difference to people's lives? If you are a hardworking and dedicated professional, then apply today to hear more about this great opportunity!Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • milton keynes, south east
        • temporary
        • £9.00 - £10.00 per hour
        • randstad financial services
        Do you wish to further develop your customer service skills within a leading financial services organisation? Are you looking to kick-start a career within financial services or would you like to transfer your current skill set to a customer focused role?As a customer support agent, working for Marcus by Goldman Sachs, you will have the opportunity to use your skills and ideas to provide outstanding support to our customers. Marcus by Goldman Sachs is the firm's consumer business, combining the entrepreneurial spirit of a start-up with 150 years of experience. You will play a vital role in servicing our customers and representing our brand. Responsibilities:Answer incoming calls from customers and applicants providing product information, account opening support as well as account maintenanceBuild rapport with customers to resolve service issues and queries and deliver outstanding service to customersTake ownership of customer enquiries and respond to escalated customer issues in accordance with agreed proceduresCommunicate professionally and regularly with leadership and peers on the status of accounts and escalationsMeet established goals for all metrics, including call quality, productivity and customer acquisition by focusing on maximising service to customersQualities:A passion to deliver exceptional service to customers Adaptable, high energy levels and desire to help others Able to work independently in a team-oriented and fast paced environmentGood analytical and problem solving skills Self-directed, driven and a positive attitude If you are interested, apply now! Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Do you wish to further develop your customer service skills within a leading financial services organisation? Are you looking to kick-start a career within financial services or would you like to transfer your current skill set to a customer focused role?As a customer support agent, working for Marcus by Goldman Sachs, you will have the opportunity to use your skills and ideas to provide outstanding support to our customers. Marcus by Goldman Sachs is the firm's consumer business, combining the entrepreneurial spirit of a start-up with 150 years of experience. You will play a vital role in servicing our customers and representing our brand. Responsibilities:Answer incoming calls from customers and applicants providing product information, account opening support as well as account maintenanceBuild rapport with customers to resolve service issues and queries and deliver outstanding service to customersTake ownership of customer enquiries and respond to escalated customer issues in accordance with agreed proceduresCommunicate professionally and regularly with leadership and peers on the status of accounts and escalationsMeet established goals for all metrics, including call quality, productivity and customer acquisition by focusing on maximising service to customersQualities:A passion to deliver exceptional service to customers Adaptable, high energy levels and desire to help others Able to work independently in a team-oriented and fast paced environmentGood analytical and problem solving skills Self-directed, driven and a positive attitude If you are interested, apply now! Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • portsmouth, south east
        • interim
        • £10.00 per hour
        • randstad cpe
        Test AssistantCOVID Test Assistants - Portsmouth - Immediate start Are you looking for immediate full time in Portsmouth?Our leading educations body are seeking COVID Testing Assistants to work in a local school to assist with mass covid testing (pupils self administer). Working as part of a team, you will help ensure tests are conducted correctly and samples are gathered for analysis quickly and efficiently. Immediate start Monday to Friday 9am to 4pm Full training and safety equipment provided £10ph + Holiday Pay (paid weekly) Duties include:Support students and supervise swabbing Collect swab tests and log for processing Prepare samples for analysis Log results within the system Clean and prepare test booths for next student Experience needed:Enhanced DBS (or willing to have one conducted - fully paid) Experience of working with students or COVID testing would be an advantage but no essentialGood customer service skills Immediate to start Access to a mobile devise or laptop to complete online training Local to Portsmouth or personal travel For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Test AssistantCOVID Test Assistants - Portsmouth - Immediate start Are you looking for immediate full time in Portsmouth?Our leading educations body are seeking COVID Testing Assistants to work in a local school to assist with mass covid testing (pupils self administer). Working as part of a team, you will help ensure tests are conducted correctly and samples are gathered for analysis quickly and efficiently. Immediate start Monday to Friday 9am to 4pm Full training and safety equipment provided £10ph + Holiday Pay (paid weekly) Duties include:Support students and supervise swabbing Collect swab tests and log for processing Prepare samples for analysis Log results within the system Clean and prepare test booths for next student Experience needed:Enhanced DBS (or willing to have one conducted - fully paid) Experience of working with students or COVID testing would be an advantage but no essentialGood customer service skills Immediate to start Access to a mobile devise or laptop to complete online training Local to Portsmouth or personal travel For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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