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    3 jobs found in city of london, london

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      • north london, london
      • permanent
      • £26,000 - £26,000, per year, Additional Benefits
      • randstad business support
      Your new companyA leading customer call centre company with a track record of success.Due to growth, they are looking for a Customer Care Manager to join their team in North London.Your new role:You will be looking after an office of 30 staff, looking after the operational running of the call centre.Your responsibilities will include:Performance managementRota and shift managementDealing with customer/client escalationsWhat you need to succeed:Your experience in a similar role will drive your success.You will be proficient in Call Centre management, performance management and relationship building skills.What you will get in return:You will be offered a permanent position with a salary of £28k alongside a performance bonus.The working hours are Monday to Friday 9am to 6pm with every second Saturday worked with a shift of 9am to 2pm.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new companyA leading customer call centre company with a track record of success.Due to growth, they are looking for a Customer Care Manager to join their team in North London.Your new role:You will be looking after an office of 30 staff, looking after the operational running of the call centre.Your responsibilities will include:Performance managementRota and shift managementDealing with customer/client escalationsWhat you need to succeed:Your experience in a similar role will drive your success.You will be proficient in Call Centre management, performance management and relationship building skills.What you will get in return:You will be offered a permanent position with a salary of £28k alongside a performance bonus.The working hours are Monday to Friday 9am to 6pm with every second Saturday worked with a shift of 9am to 2pm.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      • city of london, london
      • temporary
      • £10.00 - £10.85 per hour
      • randstad business support
      Do you have a background in customer service? Are you looking for a role that supports students? Have you graduated from university? We are looking for candidates to join a exciting team for a London based University. This candidates needs to have great phone manner, patience and excellent interpersonal skills. JOB PURPOSE:To provide first line support services to students, staff via telephone and electronic channels as appropriate, delivering a first-class system of advice, information and customer service whilst ensuring compliance with agreed service levels.MAIN DUTIES AND RESPONSIBILITIES:* Staff the Hub contact centre and deal with the full range of enrolment related student queries; diagnosing and resolving those that can be dealt with immediately at first line and effectively diagnosing, explaining and referring students to specialist services where required;* Ensuring the best possible service is provided to all stakeholders at all times;* To ensure that student queries are answered with the aim of a first touch resolutionand within our agreed response time/s* Direct and deliver students to relevant drop in services or schedule enrolmentappointments;Candidates must be eligible to live and work in the UK.If you are interested and passionate about being a Telephone adviser and want to work for a London based University, don't hesitate, don't hesitate, apply today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      Do you have a background in customer service? Are you looking for a role that supports students? Have you graduated from university? We are looking for candidates to join a exciting team for a London based University. This candidates needs to have great phone manner, patience and excellent interpersonal skills. JOB PURPOSE:To provide first line support services to students, staff via telephone and electronic channels as appropriate, delivering a first-class system of advice, information and customer service whilst ensuring compliance with agreed service levels.MAIN DUTIES AND RESPONSIBILITIES:* Staff the Hub contact centre and deal with the full range of enrolment related student queries; diagnosing and resolving those that can be dealt with immediately at first line and effectively diagnosing, explaining and referring students to specialist services where required;* Ensuring the best possible service is provided to all stakeholders at all times;* To ensure that student queries are answered with the aim of a first touch resolutionand within our agreed response time/s* Direct and deliver students to relevant drop in services or schedule enrolmentappointments;Candidates must be eligible to live and work in the UK.If you are interested and passionate about being a Telephone adviser and want to work for a London based University, don't hesitate, don't hesitate, apply today.Randstad Business Support is acting as an Employment Business in relation to this vacancy.
      • north london, london
      • permanent
      • £26,000 - £26,000, per year, Additional Benefits
      • randstad business support
      Your new companyA leading customer call centre company with a track record of success.Due to growth, they are looking for a Customer Care Manager to join their team in North London.Your new role:You will be looking after an office of 30 staff, looking after the operational running of the call centre.Your responsibilities will include: Performance managementRota and shift managementDealing with customer/client escalationsWhat you need to succeed:Your experience in a similar role will drive your success.You will be proficient in Call Centre management, performance management and relationship building skills.What you will get in return:You will be offered a permanent position with a salary of £26k alongside a performance bonus.The working hours are Monday to Friday 9am to 6pm with every second Saturday worked with a shift of 9am to 2pm.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      Your new companyA leading customer call centre company with a track record of success.Due to growth, they are looking for a Customer Care Manager to join their team in North London.Your new role:You will be looking after an office of 30 staff, looking after the operational running of the call centre.Your responsibilities will include: Performance managementRota and shift managementDealing with customer/client escalationsWhat you need to succeed:Your experience in a similar role will drive your success.You will be proficient in Call Centre management, performance management and relationship building skills.What you will get in return:You will be offered a permanent position with a salary of £26k alongside a performance bonus.The working hours are Monday to Friday 9am to 6pm with every second Saturday worked with a shift of 9am to 2pm.What you need to do now:Please click apply now to send your CV to Kirsty and I will get back to you as soon as I can. Thanks!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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