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        • tunbridge wells, south east
        • temporary
        • £9.00 - £10.00 per hour
        • randstad financial services
        Switchboard Operator needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Experience in answering calls on a busy Company SwitchboardSuited to an individual who thrives on providing exceptional customer serviceWhilst there will be training, we would be really keen to speak to people with a background working within a professional Switchboard Team or a busy Customer Servic EnvironmentWe look for the following skills and qualitiesExcellent Telephony skillsA clear and confident manner with active listening skills and an attention to detailHigh level of organisation with an ability to prioritise and work under pressureTo be proactive, enthusiastic and thrive on taking responsibility for the customerA high standard of personal presentation.Flexible and adaptableTo apply please email christopher.sliney@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Switchboard Operator needed!My client is committed to helping customers build for their future, which means a great opportunity for you to make a real difference.Job Responsibilities:Experience in answering calls on a busy Company SwitchboardSuited to an individual who thrives on providing exceptional customer serviceWhilst there will be training, we would be really keen to speak to people with a background working within a professional Switchboard Team or a busy Customer Servic EnvironmentWe look for the following skills and qualitiesExcellent Telephony skillsA clear and confident manner with active listening skills and an attention to detailHigh level of organisation with an ability to prioritise and work under pressureTo be proactive, enthusiastic and thrive on taking responsibility for the customerA high standard of personal presentation.Flexible and adaptableTo apply please email christopher.sliney@randstadfp.com Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • east grinstead, south east
        • permanent
        • £21,895 - £21,895, per year, 25 days holiday + Excellent benefits
        • randstad business support
        Randstad is working with a great, very well established business based in the East Grinstead, West Sussex area who are looking for experienced Customer Service professionals to join their team. We are looking for candidates with proven Call Centre experience. The main purpose of the Contact Centre Agent role is to promote a range of services and products available to customers, handle customer enquiries and resolve complaints to the required standards via Inbound calls, outbound calls, e-mail, WebChat and social media.Start date: May 2021 Salary: £21,895 + excellent company benefits. Working Hours: 35 hours a week Mon-Fri, shifts between 8.45am-6pm. Some Saturday work is required 8am-1pm. Skills and experience required for the Call Centre Agent role:* Previous experience of customer service within a busy Call/Contact Centre environment* Excellent communication skills both verbally and written* Ability to demonstrate a confident, empathetic approach to customer service including investigation, negotiation and product promotion via a variety of channels* Good IT skillsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Randstad is working with a great, very well established business based in the East Grinstead, West Sussex area who are looking for experienced Customer Service professionals to join their team. We are looking for candidates with proven Call Centre experience. The main purpose of the Contact Centre Agent role is to promote a range of services and products available to customers, handle customer enquiries and resolve complaints to the required standards via Inbound calls, outbound calls, e-mail, WebChat and social media.Start date: May 2021 Salary: £21,895 + excellent company benefits. Working Hours: 35 hours a week Mon-Fri, shifts between 8.45am-6pm. Some Saturday work is required 8am-1pm. Skills and experience required for the Call Centre Agent role:* Previous experience of customer service within a busy Call/Contact Centre environment* Excellent communication skills both verbally and written* Ability to demonstrate a confident, empathetic approach to customer service including investigation, negotiation and product promotion via a variety of channels* Good IT skillsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • hove, south east
        • temporary
        • £10.48 per hour
        • randstad financial services
        Are you an experienced Customer Service Advisor who is immediately available? Keen to work for one of the UK's largest and most respected financial services and asset management companies? We have an exciting opportunity for you to join one of our leading clients in Hove.What will you be doing?Manage customer telephony contact across a range of customer call types, products and processes.Provide exceptional customer service that will drive Net Promoter Scores, Customer Ease and First Contact Resolution.Pro-actively manage relationships with Customers, Financial Advisers and internal departments, through professional communication, promotional activity, including promotion of Self Service, and resolving service issues where possible at first point of contact.Constructively challenge the way we work and be an advocate for change by participating in team meetings and raising ideas with your Team Manager to improve the customer journey or business efficiency.Protects our customers, people and shareholders by complying with regulatory requirements.Offer support, advice and assistance to other members of the team, thereby contributing to a highly motivated, enthusiastic and efficient team ethos and, together, make our customers' experience as easy as possible and one that they can be delighted with each and every time.Obtain knowledge and awareness of internal procedures and proactively helps ensure compliance with these within their teams to minimise risks.What we're looking for:As a successful Customer Service Consultant you'll strive to display your acquired knowledge and skills to help us achieve a positive customer experience.Effective communication skills - an ability to listen and comprehend customer requests.A confident and pleasant telephone mannerHighly customer focused, with an outgoing nature and ability to show empathy and relate to customersGood initiative, problem solving and decision making skillsAble to plan and organise your time and workflow effectivelyAbility to work on multiple computer systems and interpret a range of MIStrong attention to detail and familiar with meeting quality standardsCan demonstrate good team work ethic and of working collaboratively with othersRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Are you an experienced Customer Service Advisor who is immediately available? Keen to work for one of the UK's largest and most respected financial services and asset management companies? We have an exciting opportunity for you to join one of our leading clients in Hove.What will you be doing?Manage customer telephony contact across a range of customer call types, products and processes.Provide exceptional customer service that will drive Net Promoter Scores, Customer Ease and First Contact Resolution.Pro-actively manage relationships with Customers, Financial Advisers and internal departments, through professional communication, promotional activity, including promotion of Self Service, and resolving service issues where possible at first point of contact.Constructively challenge the way we work and be an advocate for change by participating in team meetings and raising ideas with your Team Manager to improve the customer journey or business efficiency.Protects our customers, people and shareholders by complying with regulatory requirements.Offer support, advice and assistance to other members of the team, thereby contributing to a highly motivated, enthusiastic and efficient team ethos and, together, make our customers' experience as easy as possible and one that they can be delighted with each and every time.Obtain knowledge and awareness of internal procedures and proactively helps ensure compliance with these within their teams to minimise risks.What we're looking for:As a successful Customer Service Consultant you'll strive to display your acquired knowledge and skills to help us achieve a positive customer experience.Effective communication skills - an ability to listen and comprehend customer requests.A confident and pleasant telephone mannerHighly customer focused, with an outgoing nature and ability to show empathy and relate to customersGood initiative, problem solving and decision making skillsAble to plan and organise your time and workflow effectivelyAbility to work on multiple computer systems and interpret a range of MIStrong attention to detail and familiar with meeting quality standardsCan demonstrate good team work ethic and of working collaboratively with othersRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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