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    3 jobs found for customer service

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        • laois, international
        • permanent
        • dependent on experience
        • full-time
        We are looking for an experienced Customer Service Administrator to play a key role in ensuring our clients' customers are dealt with in a professional, polite and timely manner via inbound phone calls and emails.ResponsibilitiesManaging a high level of inbound customer calls; Entering and updating the requested calls accurately on the system for dispatch.Sourcing new sales opportunities through the inbound calls.Understanding customer needs, queries and requirements and acting on them, to ensure the customer is satisfied.Dealing with any potential customer complaints swiftly or escalating such when appropriate.Take ownership for our customer services email account.Key Requirements & Qualifications DesiredRelevant experience in a customer service or sales support role is essential.Proven experience managing a high level of customer calls.Demonstrated experience in a sales environment is desirable.Computer literate with very strong working knowledge of MS Word, Excel and Outlook and CRM databases.Excellent telephone manner, communication and strong interpersonal skills, including active listening.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        We are looking for an experienced Customer Service Administrator to play a key role in ensuring our clients' customers are dealt with in a professional, polite and timely manner via inbound phone calls and emails.ResponsibilitiesManaging a high level of inbound customer calls; Entering and updating the requested calls accurately on the system for dispatch.Sourcing new sales opportunities through the inbound calls.Understanding customer needs, queries and requirements and acting on them, to ensure the customer is satisfied.Dealing with any potential customer complaints swiftly or escalating such when appropriate.Take ownership for our customer services email account.Key Requirements & Qualifications DesiredRelevant experience in a customer service or sales support role is essential.Proven experience managing a high level of customer calls.Demonstrated experience in a sales environment is desirable.Computer literate with very strong working knowledge of MS Word, Excel and Outlook and CRM databases.Excellent telephone manner, communication and strong interpersonal skills, including active listening.Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        • biggleswade, east of england
        • contract
        • competitive
        • full-time
        An exciting opportunity to work within the Anti-Corruption Unit Intelligence for the Cambridgeshire Police. They are looking an Anti-Corruption Unit Intelligence Coordinator to join them for a 6 months contract! Role: Anti-Corruption Unit Intelligence CoordinatorLocation: BiggleswadeSalary: £13.58 p/hDuration: ASAP for 6 MonthsShifts: Monday to Friday - 08:00 to 16:00 - working from home Main purpose of the role: To contribute to achieving the vision, purpose and values of Bedfordshire Police, Cambridgeshire and Hertfordshire Constabularies.To support the operational requirements of the Anti-Corruption Unit, by assessing, developing and disseminating intelligence received within the unit.Key Responsibilities* Develop intelligence linked to ACU Control Strategy Priorities and gather evidence, both covertly and overtly, in order to conduct criminal and or/misconduct investigations involving corruption across Bedfordshire, Cambridgeshire and Hertfordshire.* Prevent staff entering into corruption by using intelligence to support the achievement of corruption prevention objectives of identification and intervention.* Ensure the Anti-Corruption Unit manage and process intelligence utilising appropriate systems to sanitise and create intelligence in line with the National Intelligence Model.* Collect and collate information from a variety of systems and sources in order to inform risk assessment of the information and identify suitable course of action.* Disseminate intelligence in the appropriate manner, to relevant organisation, department and/or individuals, whilst maintaining the required confidentiality, sensitively and duty of care.* Support national, regional and local requests for intelligence by thoroughly researching all relevant sources of intelligence and presenting the results in a coherent and professional manner.* Liaise with internal and external partners to develop intelligence opportunities for the Anti-Corruption Unit.* Be an active member of PSD, providing assistance to other members of the unit through attending meetings, training etc. as required. Share knowledge gained for wider departmental benefit. Key Requirements* Risk assessment experience* Experience with Research and finding information* Computer literate* Strong communication skills* Good team player Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity to work within the Anti-Corruption Unit Intelligence for the Cambridgeshire Police. They are looking an Anti-Corruption Unit Intelligence Coordinator to join them for a 6 months contract! Role: Anti-Corruption Unit Intelligence CoordinatorLocation: BiggleswadeSalary: £13.58 p/hDuration: ASAP for 6 MonthsShifts: Monday to Friday - 08:00 to 16:00 - working from home Main purpose of the role: To contribute to achieving the vision, purpose and values of Bedfordshire Police, Cambridgeshire and Hertfordshire Constabularies.To support the operational requirements of the Anti-Corruption Unit, by assessing, developing and disseminating intelligence received within the unit.Key Responsibilities* Develop intelligence linked to ACU Control Strategy Priorities and gather evidence, both covertly and overtly, in order to conduct criminal and or/misconduct investigations involving corruption across Bedfordshire, Cambridgeshire and Hertfordshire.* Prevent staff entering into corruption by using intelligence to support the achievement of corruption prevention objectives of identification and intervention.* Ensure the Anti-Corruption Unit manage and process intelligence utilising appropriate systems to sanitise and create intelligence in line with the National Intelligence Model.* Collect and collate information from a variety of systems and sources in order to inform risk assessment of the information and identify suitable course of action.* Disseminate intelligence in the appropriate manner, to relevant organisation, department and/or individuals, whilst maintaining the required confidentiality, sensitively and duty of care.* Support national, regional and local requests for intelligence by thoroughly researching all relevant sources of intelligence and presenting the results in a coherent and professional manner.* Liaise with internal and external partners to develop intelligence opportunities for the Anti-Corruption Unit.* Be an active member of PSD, providing assistance to other members of the unit through attending meetings, training etc. as required. Share knowledge gained for wider departmental benefit. Key Requirements* Risk assessment experience* Experience with Research and finding information* Computer literate* Strong communication skills* Good team player Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • dublin, international
        • permanent
        • dependent on experience
        • full-time
        Why work for this Company: Our client is a leading facilities management in Ireland. Responsibilities:Management and Client LiaisonManaging and leading our FM service delivery teams.Management and co-ordination of all support services.Supporting our Contracts Managers.Liaise with Client's representatives. You will be the main point of contact for customer service.Results orientated approach.Daily Activities: Overall responsibility for maintenance planning and implementing same.Managing the technician's rotas and route planning.Ensuring all PPM, Reactive Calls, SLA's, KPI's and other targets are consistently met.Review and manage the PPM process ensuring compliance.Ensure adherence to the document management policy.Monitor and review the quality of subcontractor's delivery.Track Planned Vs Actual progress of work orders.Ensure all progress is captured on the CAFM system.Education and Experience:Minimum of Five year's experience working with an FM services provider desired.Three year's experience managing multiple teams simultaneously.Trade background or engineering qualification or Level 6 IWFMDue to a high volume of applications only those progressing to the next stage will be contacted. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
        Why work for this Company: Our client is a leading facilities management in Ireland. Responsibilities:Management and Client LiaisonManaging and leading our FM service delivery teams.Management and co-ordination of all support services.Supporting our Contracts Managers.Liaise with Client's representatives. You will be the main point of contact for customer service.Results orientated approach.Daily Activities: Overall responsibility for maintenance planning and implementing same.Managing the technician's rotas and route planning.Ensuring all PPM, Reactive Calls, SLA's, KPI's and other targets are consistently met.Review and manage the PPM process ensuring compliance.Ensure adherence to the document management policy.Monitor and review the quality of subcontractor's delivery.Track Planned Vs Actual progress of work orders.Ensure all progress is captured on the CAFM system.Education and Experience:Minimum of Five year's experience working with an FM services provider desired.Three year's experience managing multiple teams simultaneously.Trade background or engineering qualification or Level 6 IWFMDue to a high volume of applications only those progressing to the next stage will be contacted. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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