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1 job found in Solihull

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    • solihull, west midlands
    • permanent
    • randstad business support
    A fantastic construction company based on Birmingham Business Park are looking for a Customer Service Administrator to work with a team of 6 customer service administrators.You will be joining a hard working and busy team so experience in a fast pasted environment is essential!Benefits:25 days holiday, increasing with years of serviceAnnual company bonus schemePension schemeLife insuranceOffice parkingCycle to work schemeYour Responsibilities:Create and update orders and delivery requestsDevelop and maintain good and effective working relationships between customers, suppliers and sales staffSupport the sales teams in their objectivesEnsure prompt action and progress of call offs and queries received from customers, suppliers and sales staffCheck customer and manufacturer acknowledgementsMonitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered toNotify availability concerns to sites and sales staffWork with colleagues to achieve team objective and KPI targetsGeneral office duties such as visitor reception, admin and filingYour skills/experience:Customer Service experience in a fast paced environmentWell-developed telephone call handling skillsMust be able to communicate effectively and be polite but assertive when requiredMust show evidence of being organised and responding promptlyAbility to listen and to be patient when requiredAble to work accurately and quicklyAbility to work under pressure and make correct decisionsGood skills in Word and general Windows environmentEvidence of building relationships with customers or suppliersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
    A fantastic construction company based on Birmingham Business Park are looking for a Customer Service Administrator to work with a team of 6 customer service administrators.You will be joining a hard working and busy team so experience in a fast pasted environment is essential!Benefits:25 days holiday, increasing with years of serviceAnnual company bonus schemePension schemeLife insuranceOffice parkingCycle to work schemeYour Responsibilities:Create and update orders and delivery requestsDevelop and maintain good and effective working relationships between customers, suppliers and sales staffSupport the sales teams in their objectivesEnsure prompt action and progress of call offs and queries received from customers, suppliers and sales staffCheck customer and manufacturer acknowledgementsMonitor customer credit status in conjunction with Head Office and ensure that Company Credit Control Procedures are always adhered toNotify availability concerns to sites and sales staffWork with colleagues to achieve team objective and KPI targetsGeneral office duties such as visitor reception, admin and filingYour skills/experience:Customer Service experience in a fast paced environmentWell-developed telephone call handling skillsMust be able to communicate effectively and be polite but assertive when requiredMust show evidence of being organised and responding promptlyAbility to listen and to be patient when requiredAble to work accurately and quicklyAbility to work under pressure and make correct decisionsGood skills in Word and general Windows environmentEvidence of building relationships with customers or suppliersRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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