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    4 jobs found in rubery, west midlands

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        • shirley, west midlands
        • temporary
        • £11.51 - £11.52 per hour
        • randstad business support
        We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparelsector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your rolewithin the business will be to help resolve online queries from their huge customer base.ResponsibilitiesAssist customers with online queries relating to but not inclusive of; orders, product information, salesinformationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you aresocial media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customerservice and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea makeit heard.What does the company want?Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.Therefore you'll need to be flexible and comfortable working shifts: Shifts are between the hours of 6am - midnight.You will also need to be comfortable with working weekends.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparelsector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your rolewithin the business will be to help resolve online queries from their huge customer base.ResponsibilitiesAssist customers with online queries relating to but not inclusive of; orders, product information, salesinformationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you aresocial media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customerservice and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea makeit heard.What does the company want?Someone who is customer focused and has a passion for customer serviceExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365.Therefore you'll need to be flexible and comfortable working shifts: Shifts are between the hours of 6am - midnight.You will also need to be comfortable with working weekends.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • bromsgrove, west midlands
        • contract
        • £20,000 - £22,000 per year
        • randstad business support
        We are currently working with an independent, multi award winning business that are looking for an experienced Export Customer / Sales Support Administrator to join their team on a 12 months FTC basis! This role would suit someone who enjoys speaking to customers whether that be on the telephone / via email, helping support with any queries whilst helping support a busy sales team. Somebody who wants to work in a fast paced environment but doesn't crumble under pressure! RoleAn annual salary of £20,000- £22,0000 Hours Monday-Friday 09.00-17.00Free Parking23 days Holiday plus BH12 Months FTCAs part of the UK/ Export Customer Care Team your main responsibilities will be:Order management from start-to-finish with key export wholesale accountsStock report management for key export accountsEffective e-communication on key company updates to export accountsAnswering telephone calls to our export/UK customers/sales repsProcessing day to day UK orders via the phone and websiteAnswering queries from export/ UK customers e.g. chasing missing orders/out of stock frame informationAdmin roles such as filing/activating website accounts/sending catalogues out for new customersOffering head office support for our Export/National Sales Team e.g. providing address details, setting up website accounts on their behalf.Reporting to the Export Director who will organise your work when not on the phone.Supporting supply chain administration dutiesAbout you? 2+ years experience in a sales support admin/ customer service admin role is essentialExperience speaking with UK and International clients would be beneficial Proven ability to process sales orders, provide customers with quotations (start - finish) You must be a confident and clear communicator via telephone and email You must be able to build rapport with internal and external stakeholdersMeticulous attention to detailIT savvy - Sage Line 2000 is advantageousYou must be able to drive due to the locationOrganisedSelf stater Don't miss out on the great opportunity, apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We are currently working with an independent, multi award winning business that are looking for an experienced Export Customer / Sales Support Administrator to join their team on a 12 months FTC basis! This role would suit someone who enjoys speaking to customers whether that be on the telephone / via email, helping support with any queries whilst helping support a busy sales team. Somebody who wants to work in a fast paced environment but doesn't crumble under pressure! RoleAn annual salary of £20,000- £22,0000 Hours Monday-Friday 09.00-17.00Free Parking23 days Holiday plus BH12 Months FTCAs part of the UK/ Export Customer Care Team your main responsibilities will be:Order management from start-to-finish with key export wholesale accountsStock report management for key export accountsEffective e-communication on key company updates to export accountsAnswering telephone calls to our export/UK customers/sales repsProcessing day to day UK orders via the phone and websiteAnswering queries from export/ UK customers e.g. chasing missing orders/out of stock frame informationAdmin roles such as filing/activating website accounts/sending catalogues out for new customersOffering head office support for our Export/National Sales Team e.g. providing address details, setting up website accounts on their behalf.Reporting to the Export Director who will organise your work when not on the phone.Supporting supply chain administration dutiesAbout you? 2+ years experience in a sales support admin/ customer service admin role is essentialExperience speaking with UK and International clients would be beneficial Proven ability to process sales orders, provide customers with quotations (start - finish) You must be a confident and clear communicator via telephone and email You must be able to build rapport with internal and external stakeholdersMeticulous attention to detailIT savvy - Sage Line 2000 is advantageousYou must be able to drive due to the locationOrganisedSelf stater Don't miss out on the great opportunity, apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • shirley, west midlands
        • temp to perm
        • £12.25 - £12.30 per hour
        • randstad business support
        OverviewLocation: SolihullJob Title: Dutch Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a Dutch speaking customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in DutchExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working weekends6am-2pm early morning, 8am-4pm, 10am-6pm, 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: SolihullJob Title: Dutch Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a Dutch speaking customer support agent, your role within the business will be to help resolve online queries from their huge customer base.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in DutchExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shifts If you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working weekends6am-2pm early morning, 8am-4pm, 10am-6pm, 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.This truly is a great opportunity for someone who has a passion for customer service. So don't delay apply now.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • shirley, west midlands
        • temp to perm
        • £12.25 - £12.30 per hour
        • randstad business support
        OverviewLocation: Shirley, SolihullJob Title: German Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base in Germany.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in GermanExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekends, shifts are below:6am-2pm early morning, 8am-4pm, 10am-6pm, 12pm-8pm 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        OverviewLocation: Shirley, SolihullJob Title: German Speaking Online Customer Support AgentJob Type: Temporary - 10 weeks, please note there may be the opportunity for this role to go permanent based on performanceSalary: £12.30About the opportunityWe are delighted to be recruiting and working with a hugely successful business within the fitness & gym apparel sector. This amazing brand has been recognised nationwide & globally for its success and growth in recent years and is now looking to expand it's online customer service team for an upcoming sale. As a customer support agent, your role within the business will be to help resolve online queries from their huge customer base in Germany.The role & the responsibilitiesThe company will be launching their Summer sale, this huge promotion will see a spike in demand for and will mean you will have the chance to be involved in a great campaign. If you have a passion for customer service, see yourself as a great problem solver, and want to gain experience with a great brand this could be the role for you.Assist customers with online queries relating to but not inclusive of; orders, product information, sales informationYou will be tasked with resolving tickets (customer issues) on a daily basisYou will need to immerse yourself in the software and systems of the business; It may be useful if you are social media savvy as the businesses system mimics the various platformsYou will be expected to interact with customers on their web based platform, show excellent customer service and help the customers find the solution to their problemBe inventive and creative this company is all for new ideas to boost productivity so if you have an idea make it heard.What does the company want?Someone who is customer focused and has a passion for customer serviceNative or fluent in GermanExcellent written English skills - As this is a web/computer based role it is imperative your English is second to none!Computer literateAble to communicate with the companies target demographicWeb based customer service is advantageous but not essentialVery flexible regarding working different shiftsThe shiftsIf you're looking for a 9-5 role, this isn't the job for you. Customer queries come from all across the globe, 24/7 365. Therefore you'll need to be flexible and comfortable working shifts: You will also need to be comfortable with working a weekends, shifts are below:6am-2pm early morning, 8am-4pm, 10am-6pm, 12pm-8pm 2pm - 10pm, 4pm-12am (midnight)Due to these hours, it's a little tricky to commute via public transport so access to a vehicle could really help.Please note the business will have the opportunity to allow candidates to work from home due to Covid-19 but you will still need to live within a commutable distance of the office in Solihull for when they return.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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