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      • solihull, west midlands
      • permanent
      • bonus
      • randstad inhouse services
      JOB PURPOSEOn-boarding new partners to our retail finance platform including set up of customer apply journey related to the Partner requirements and the associated customer journey marketing communications. On-boarding process includes use of CMS tools to perform UX & UI updates for new partnersProvide digital expertise and support for set up of customer communication HTML's within our email platforms; including testing support, liaison with data office and requesting approvals for deploymentProvide digital expertise and support for set up of SMS customer communication within SMS platform; including testing support, liaison with data office and requesting approvals for deploymentMonitoring of customer journey through Google Analytics and business reporting to identify opportunities to improve customer journeysProviding interdepartmental customer communications support aligned to digital transformation projects with a mobile first design working collaboratively with the B2B marketing team comprising of marketing manager, graphic designer and marketing campaign producerBe a liaison with agencies and suppliers used to support delivery of marketing campaigns including email and SMS providers, Online Account Management provider. KEY RESPONSIBILITIESSupport on-boarding of new partners with updates to UX & UI via CMS portals. Liaising with 3rd party and IT where needed. On-boarding process includes, but is not limited to, customer apply journey, customer journey trigger emails, google tag set up and reporting. Key CMS and supplier platforms used include:Episerver & Headless CMS,Acoustic email platform,Adestra email platform,Laser adminSupport with delivery of Online Account Management personalised banner tool (VISIR) to all relevant partners using DOT CMS to upload and monitor performanceDigital support for digital Campaign delivery and monitoring with suppliers new enhancements / cost savings able to be realisedSupport working across the B2B team and other teams (including B2C, Insight, Collections/Operations, Data Office, Risk and Finance) to deliver and support strategies aimed at retaining profitable customers longer and increasing their potentialSupporting Head of Strategy / ICAP team with ad-hoc customer communications enhancements and innovation and agility projects GeneralWork closely with internal stakeholders to deliver requirements as detailed Ensure clear communication of activities are relayed to all areas of the businesses who are affected. This include contributing to and supporting projects as and when requiredEnsure all administrative duties in respect of above are carried outTracking, analysing and amending marketing activity providing monthly updates to the senior teamAbility to challenge existing processes in a positive manner while identifying and suggest solutions; encouraging constructive conflict in the search for Continuous ImprovementSupport a fun and positive team culture that is focused on a customer first approach Key InterfacesITCommercial Partnership TeamsData OfficeLegal and ComplianceFinanceOperations / CollectionsInsight / Reporting ESSENTIALWell spoken & articulatePresentablePunctualUX / UI knowledge and CMS proficientHTML / CSS knowledge and practical useWorking knowledge of API and SQL functions2 years' experience of digital marketing campaign delivery including agency/supplier relationship managementEvidence of successful delivery of digital transformation and a mobile first design approach.Strong cross functional/senior stakeholder management skills and ability to influenceProven track record of negotiation skillsHighly PC literateProblem solving & attention to detailCommon senseLogical/structured approachHighly numerate with analytical mindsetDiligentTeam workerCompleter/FinisherMarketing analysisEffective influencer across all levels of management and work with other departmentsConfident and assertiveAble to challengeOutgoingFlexiblePeople skills - good relationshipsWilling and able to work additional hours when appropriate
      JOB PURPOSEOn-boarding new partners to our retail finance platform including set up of customer apply journey related to the Partner requirements and the associated customer journey marketing communications. On-boarding process includes use of CMS tools to perform UX & UI updates for new partnersProvide digital expertise and support for set up of customer communication HTML's within our email platforms; including testing support, liaison with data office and requesting approvals for deploymentProvide digital expertise and support for set up of SMS customer communication within SMS platform; including testing support, liaison with data office and requesting approvals for deploymentMonitoring of customer journey through Google Analytics and business reporting to identify opportunities to improve customer journeysProviding interdepartmental customer communications support aligned to digital transformation projects with a mobile first design working collaboratively with the B2B marketing team comprising of marketing manager, graphic designer and marketing campaign producerBe a liaison with agencies and suppliers used to support delivery of marketing campaigns including email and SMS providers, Online Account Management provider. KEY RESPONSIBILITIESSupport on-boarding of new partners with updates to UX & UI via CMS portals. Liaising with 3rd party and IT where needed. On-boarding process includes, but is not limited to, customer apply journey, customer journey trigger emails, google tag set up and reporting. Key CMS and supplier platforms used include:Episerver & Headless CMS,Acoustic email platform,Adestra email platform,Laser adminSupport with delivery of Online Account Management personalised banner tool (VISIR) to all relevant partners using DOT CMS to upload and monitor performanceDigital support for digital Campaign delivery and monitoring with suppliers new enhancements / cost savings able to be realisedSupport working across the B2B team and other teams (including B2C, Insight, Collections/Operations, Data Office, Risk and Finance) to deliver and support strategies aimed at retaining profitable customers longer and increasing their potentialSupporting Head of Strategy / ICAP team with ad-hoc customer communications enhancements and innovation and agility projects GeneralWork closely with internal stakeholders to deliver requirements as detailed Ensure clear communication of activities are relayed to all areas of the businesses who are affected. This include contributing to and supporting projects as and when requiredEnsure all administrative duties in respect of above are carried outTracking, analysing and amending marketing activity providing monthly updates to the senior teamAbility to challenge existing processes in a positive manner while identifying and suggest solutions; encouraging constructive conflict in the search for Continuous ImprovementSupport a fun and positive team culture that is focused on a customer first approach Key InterfacesITCommercial Partnership TeamsData OfficeLegal and ComplianceFinanceOperations / CollectionsInsight / Reporting ESSENTIALWell spoken & articulatePresentablePunctualUX / UI knowledge and CMS proficientHTML / CSS knowledge and practical useWorking knowledge of API and SQL functions2 years' experience of digital marketing campaign delivery including agency/supplier relationship managementEvidence of successful delivery of digital transformation and a mobile first design approach.Strong cross functional/senior stakeholder management skills and ability to influenceProven track record of negotiation skillsHighly PC literateProblem solving & attention to detailCommon senseLogical/structured approachHighly numerate with analytical mindsetDiligentTeam workerCompleter/FinisherMarketing analysisEffective influencer across all levels of management and work with other departmentsConfident and assertiveAble to challengeOutgoingFlexiblePeople skills - good relationshipsWilling and able to work additional hours when appropriate
      • sheffield, yorkshire and the humber
      • contract
      • £300 - £400, per day, PAYE
      • randstad financial services
      Are you a MI Analyst who has experience enusring on database maintenance using Excel & Salesforce?This is a fantastic opportunity to work with a government-owned economic development bank that makes finance markets for smaller businesses work more effectively.Responsibilities include: Be an expert user and superuser of end to end procurement and contract management tool ensuring data quality and data integrity within the management information and reporting from the tool Producing insightful management information for our Executive monthly (and as required) both as requested Proactively pursue continuous improvement, being a key contributor to the analysis across our data and reporting suite Build a strong rapport within the Operations directorate Build and maintain effective and productive working relationships with a range of key stakeholders, including but not limited to colleagues and management Act as a brand ambassador for the Operations teamBackground Experience: Excellent skills with Microsoft Office products, particularly Excel Experience of managing a database Experience working within a busy environment Previous experience producing management information and taking the lead on back office functions and administrative support to a busy, growing team Excellent attention to detail, not compromising on data quality Demonstrate strong organisational skills to manage your own workload and meet strict deadlines Experience in producing or contributing to management information Experience in using Salesforce systemsIf you have similar experience to that outlined above and are looking for a new and exciting role to advance your career, please forward your CV today. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
      Are you a MI Analyst who has experience enusring on database maintenance using Excel & Salesforce?This is a fantastic opportunity to work with a government-owned economic development bank that makes finance markets for smaller businesses work more effectively.Responsibilities include: Be an expert user and superuser of end to end procurement and contract management tool ensuring data quality and data integrity within the management information and reporting from the tool Producing insightful management information for our Executive monthly (and as required) both as requested Proactively pursue continuous improvement, being a key contributor to the analysis across our data and reporting suite Build a strong rapport within the Operations directorate Build and maintain effective and productive working relationships with a range of key stakeholders, including but not limited to colleagues and management Act as a brand ambassador for the Operations teamBackground Experience: Excellent skills with Microsoft Office products, particularly Excel Experience of managing a database Experience working within a busy environment Previous experience producing management information and taking the lead on back office functions and administrative support to a busy, growing team Excellent attention to detail, not compromising on data quality Demonstrate strong organisational skills to manage your own workload and meet strict deadlines Experience in producing or contributing to management information Experience in using Salesforce systemsIf you have similar experience to that outlined above and are looking for a new and exciting role to advance your career, please forward your CV today. Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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