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      • north east england, north east
      • permanent
      • pareto law
      Company: EEJob Title: Small Business Loyalty Advisor, EELocation: North East EnglandSalary: Competitive REF: J11342:NE:SBLASector: TelecomsEmpowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and with our network, named best in the UK, we connect for good. Since becoming part of the BT family, we’ve focused on creating a culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. Your role as a Small Business Loyalty Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands, whilst delivering excellent customer service through direct interaction with them. Successful candidates will initially carry a target that is based on customer retention and the overall EE Small Business commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts, before moving into a more field orientated role down the line.Small Business Loyalty Advisor Package: Competitive basic salaryWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youSmall Business Loyalty Advisor Role:Respond to both inbound and outbound customer enquiries in a timely and professional manner, promoting EE’s products and services as solutions to any customer requirementsProactively contact prospect data to grow and retain business for both of our brands (EE and BT), and work on a number of outbound campaigns to existing customers to seek up-sell opportunitiesDeliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional mannerAchieve quality and activity targets through acquisition, retention and growth of customers in line with business rules, processes and commercial objectivesComplete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing EE in the best possible light to the business customer baseAchieve personal targets for sales volumes and other appropriate sales metrics, and contribute to team business efficiency targetsTake responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needsSmall Business Loyalty Advisor Requirements:Previous sales experiencePossess exceptional communication and interpersonal skillsExcellent customer services skillsReliable and proactiveHighly computer literateSelf-motivated, with a strong desire to succeedA team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
      Company: EEJob Title: Small Business Loyalty Advisor, EELocation: North East EnglandSalary: Competitive REF: J11342:NE:SBLASector: TelecomsEmpowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and with our network, named best in the UK, we connect for good. Since becoming part of the BT family, we’ve focused on creating a culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. Your role as a Small Business Loyalty Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands, whilst delivering excellent customer service through direct interaction with them. Successful candidates will initially carry a target that is based on customer retention and the overall EE Small Business commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts, before moving into a more field orientated role down the line.Small Business Loyalty Advisor Package: Competitive basic salaryWorld-class training and development opportunities25 days’ annual leave (not including bank holidays)Discounted broadband, mobile and TV packagesShare option and pension scheme programmesAutomatic enrolment into our ‘Sales as Profession’ communityFlexible benefits to fit around youSmall Business Loyalty Advisor Role:Respond to both inbound and outbound customer enquiries in a timely and professional manner, promoting EE’s products and services as solutions to any customer requirementsProactively contact prospect data to grow and retain business for both of our brands (EE and BT), and work on a number of outbound campaigns to existing customers to seek up-sell opportunitiesDeliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional mannerAchieve quality and activity targets through acquisition, retention and growth of customers in line with business rules, processes and commercial objectivesComplete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing EE in the best possible light to the business customer baseAchieve personal targets for sales volumes and other appropriate sales metrics, and contribute to team business efficiency targetsTake responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needsSmall Business Loyalty Advisor Requirements:Previous sales experiencePossess exceptional communication and interpersonal skillsExcellent customer services skillsReliable and proactiveHighly computer literateSelf-motivated, with a strong desire to succeedA team player, who can also work autonomouslyPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
      • newcastle upon tyne, north east
      • permanent
      • £23,000 - £38,000, per year, £23000 - £38000 per annum
      • pareto law
      Role: Commercial Graduate SchemeSalary: £23k basic/ £10-£15k OTELocation: NewcastleRef: J10399:NE:GJ:CGS:SB Our award winning, internationally renowned client needs graduates for a brand new team! They’re looking for graduates to join their dynamic office as Commercial Specialists. Analysing markets and maintaining strong client relationships, you’ll help to spearhead the exciting new direction that the organisation is taking. This varied role is perfect for the ambitious graduate! With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships and analysing market climes. You’ll adeptly evaluate market conditions in order to co-ordinate and broker significant business deals. The successful candidate will also be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. You receive:A competitive basic salary of £23,000Meritocratic progression into Account and Senior Account Management positions25 days paid holiday, in addition to public holidaysHigh earning potential with OTE of £38,000 in Y1Regular team socials/nights outCompany laptop and mobile phonePensionYou:Educated to degree levelCommercial acumen and fantastic attention to detailExcellent interpersonal/communication skillsDriven and ambitiousPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
      Role: Commercial Graduate SchemeSalary: £23k basic/ £10-£15k OTELocation: NewcastleRef: J10399:NE:GJ:CGS:SB Our award winning, internationally renowned client needs graduates for a brand new team! They’re looking for graduates to join their dynamic office as Commercial Specialists. Analysing markets and maintaining strong client relationships, you’ll help to spearhead the exciting new direction that the organisation is taking. This varied role is perfect for the ambitious graduate! With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships and analysing market climes. You’ll adeptly evaluate market conditions in order to co-ordinate and broker significant business deals. The successful candidate will also be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. You receive:A competitive basic salary of £23,000Meritocratic progression into Account and Senior Account Management positions25 days paid holiday, in addition to public holidaysHigh earning potential with OTE of £38,000 in Y1Regular team socials/nights outCompany laptop and mobile phonePensionYou:Educated to degree levelCommercial acumen and fantastic attention to detailExcellent interpersonal/communication skillsDriven and ambitiousPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
      • newcastle upon tyne, north east
      • permanent
      • £23,000 - £38,000, per year, £23000 - £38000 per annum
      • pareto law
      Role: Commercial Graduate SchemeSalary: £23k basic/ £10-£15k OTELocation: NewcastleRef: J10399:NE:GJ:CGS:SB Our award winning, internationally renowned client needs graduates for a brand new team! They’re looking for graduates to join their dynamic office as Commercial Specialists. Analysing markets and maintaining strong client relationships, you’ll help to spearhead the exciting new direction that the organisation is taking. This varied role is perfect for the ambitious graduate! With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships and analysing market climes. You’ll adeptly evaluate market conditions in order to co-ordinate and broker significant business deals. The successful candidate will also be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. You receive:A competitive basic salary of £23,000Meritocratic progression into Account and Senior Account Management positions25 days paid holiday, in addition to public holidaysHigh earning potential with OTE of £38,000 in Y1Regular team socials/nights outCompany laptop and mobile phonePensionYou:Educated to degree levelCommercial acumen and fantastic attention to detailExcellent interpersonal/communication skillsDriven and ambitiousPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
      Role: Commercial Graduate SchemeSalary: £23k basic/ £10-£15k OTELocation: NewcastleRef: J10399:NE:GJ:CGS:SB Our award winning, internationally renowned client needs graduates for a brand new team! They’re looking for graduates to join their dynamic office as Commercial Specialists. Analysing markets and maintaining strong client relationships, you’ll help to spearhead the exciting new direction that the organisation is taking. This varied role is perfect for the ambitious graduate! With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships and analysing market climes. You’ll adeptly evaluate market conditions in order to co-ordinate and broker significant business deals. The successful candidate will also be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.  A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client. You receive:A competitive basic salary of £23,000Meritocratic progression into Account and Senior Account Management positions25 days paid holiday, in addition to public holidaysHigh earning potential with OTE of £38,000 in Y1Regular team socials/nights outCompany laptop and mobile phonePensionYou:Educated to degree levelCommercial acumen and fantastic attention to detailExcellent interpersonal/communication skillsDriven and ambitiousPareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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