WHAT YOU'LL DOBCG is undergoing a Recruiting Transformation to fully embed a bionic talent model throughout the organization, ensuring we remain competitive and continue to attract and hire top, diverse talent to meet our ambitious growth targets in the next 5 years. We aim to diversify, de-risk, future-proof, and make scalable BCG's recruiting model while growing our talent funnel, improving our quality of hire, and also improve our internal recruiting efficiency and effectiveness. In addition, BCG is embedding an Agile approach and moves to the cloud throughout our Technology functions. To realize this digital transformation – both within BCG as a whole and within the Recruiting Function more specifically - we need to transform our products, experiences, processes, technology and how we operate.Within Technology, BCG has implemented a range of market-leading “point” solutions to enhance the Candidate Experience, as well as initiating a review of our foundational technology. We are now identifying what our next wave of innovative Recruiting Technology Solutions should be, and this role will form a crucial part of the team to deliver these.As Recruiting Technology Innovation Senior Manager, you will work alongside our core Recruiting functional teams as well as our HR Agile Tribe to identify business needs, use design thinking to identify possible solutions, set the roadmap and deliver innovative recruiting technology to support our growing business.Recruiting tech innovation identificationCollaborate with Recruiting team members, business units, regions and tech leaders to design, develop, deploy & sustain innovative technology across the recruiting cycle – identifying core business needs, prioritising these to develop possible solutionsWork with Agile squads and Recruiting teams across BCG to bring in the voice of the end user – including focus groups, surveys, analytical experience and candidate feedback insights to identify innovation needsWork with our Technology TVC, Recruiting and HR community to help develop vision for end to end recruiting journeys, identifying process or technology improvements and tools to deliver this visionInnovative product design and development for prioritised areasTranslate the voice and needs of customer into user stories, engaging users as needed, in partnership with members of the global, regional, & local Recruiting teamsWork with Agile squads and Recruiting teams to outline product roadmap(s) for prioritised business needs, ensuring solutions are built in an incremental way and working with the Agile Tribe to ensure plans built into Agile sprints to create value for the customerContinually review solutions space to ensure we are delivering against original user requirements and changing business needsIdentify and track performance metrics and user feedback to inform future workUser experiencePartner with UX experts (internal & external) to define good outcomes for qualitative testing, ensuring we deliver the right experience for diverse candidates and recruitersConduct pilots, A/B testing and review metrics when appropriate to finalize the optimal customer experience throughout their journeyUtilize product design thinking to ensure technical products and solutions are designed and implemented around customer experience at the centerUse agile methodology and thinking when working with IT and product teams to ensure fast deployment and testing of relevant tools and featuresYOU'RE GOOD ATA user-centered mindset, with an understanding of recruiting processes, skills and tools and desire to continually listen to customer needs and requirementsExperience working in multi-disciplinary teams with technology, systems and data, and knowledge of Agile ways of workingClear, persuasive communication skills, inspiring and influencing through written and verbal communicationOperating with a transparency mindset, communicating clearly and openlyAbility to convince broad set of stakeholders on ambiguous issues to get to decisions using data and empathyWillingness to introduce new approaches and industry and technology trends to the team as and when is appropriate – including recruiting functional skills, visual design, tool useEvolving product design from concept to implementation:Rapid ideation (Sketching, White-boarding, etc); Wireframes & Prototypes; Visual design; Front-end implementation; Triage / resolving blockers; Identifying new standards and patternsWorking with a virtual team spread-out across time zonesYOU BRING (EXPERIENCE & QUALIFICATIONS)Candidates for this role should have:An undergraduate degree or equivalent in business, science, technology or a related field7+ years of experience in a relevant role(s) and ideally 3+ years of experience in HR/Recruiting technology, UX or innovation-related roles and/or in the consulting industryA strong portfolio that demonstrates HR/Recruiting transformation, change management and strategic content and / or product development to deliver business impactIdeally, experience working with technology development including interface designs, Adobe Creative Suite, Prototyping tools, Wireframing software and with Agile, Lean and Design ThinkingDivergent thinker who can converge ideas into tangible productsQuantitative experience with high attention to detail and proven ability to manage multiple, competing priorities simultaneouslyProven ability to develop and execute candidate/customer experience improvementsExperience with using a variety of digital collaboration tools such as Slack, Trello, Mural, Box, and othersOther preferred qualifications include:MBA or Graduate degree in business, HR, marketing or any related fieldExperience with working in virtual teams across multiple regions, time zones, and cultures across the worldYOU'LL WORK WITHThis role will report to the Global Recruiting Technology Director, and work closely with:The global Head of Recruitment, global Talent Value Centres and Solutions teamsThe wider BCG Recruitment organisation, including MDPs, Senior Directors, & Directors as well as operational delivery teamsThe HR Agile Tribe - Tribe Lead (TL), Technical Area Lead (TAL), Product Owners, Chapter Leads, and Squad Members - as well as members of other Agile TribesBCG staff & candidates-our end customers