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      • manchester, nw
      • full-time
      • SEARCHABILITY
      Head of QA- Hybrid working in Manchester Test Strategy / Agile / Test Principals / Test Automation / Team Leadership Rare opportunity to join a leading tech company as their Head of QA Based in Manchester, with a remote first policy, trips into the office tend to be around twice a monthCompetitive salary up to £85k, plus benefits worth up to an extra 10% of your salaryInterviews being held ASAPTo apply contact Gabbi Trotter on / or email for further infoWHO ARE WE?We are a well back, growing fintech company operating in the financial wellbeing space. Already working for us are over 60 highly talented individuals. To join our us, we now require a Head of QA who can hit the ground running. As a company we operate a fast paced, dynamic environment. The ideal candidate would be someone who thrives in this kind of work culture. You will be expected to be passionate about your job and will be looked to for ideas and suggestions to improve our approach to QA Engineering.WHAT WILL YOU BE DOING?We are looking for a confident forward thinker who can oversee our Testers and help them to improve and grow as individuals, you will advise them on all aspects of testing and ensure that we have continuity throughout our company. This is perfect for someone who loves people interaction and problem solving, whilst still having a hand in and being in the front line of the technical approach we take. Its key you have relevant up to date experience with Automation Testing, Continuous Integration, and testing best practises such as BDD, TDD and Shift Left Testing. We are still a smaller company and you may need to at times roll up your sleeves and carry out some testing! It is vital you have excellent and engaging communication skills, as you will be continually mentoring and coaching your team to ensure necessary standards are met. We have various transformation projects on going such as moving to Python and AWS, and implementing as company wide BDD approach something you will be instrumental in.WE NEED YOU TO HAVE…At least 6 years' experience across Testing, spanning Manual, Automation, API etcPrior leadership or mentoring experienceExperience with Agile, TDD, BDD,An absolute passion for all things test with the ability to contribute your own ideas to a teamExcellent communication skillsTO BE CONSIDERED…Please either apply by clicking online or emailing me directly to For further information please call me on / . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.Test Strategy / Agile / Test Principals / Test Automation / Team Leadership
      • london, london
      • full-time
      • Ashdown Group Limited
      A well-established business is looking for a personable IT Project Manager with proven experience across the full software development lifecycle to join its sizeable technology team, based in ;Please note this organisation embraces flexibility so you will be able to work from home 3 days per week. In order to be suitable for this role of significant responsibility you must have experience of successfully delivering IT projects. Proven experience of delivering software/web projects is preferred but applications are also welcome from IT professionals with development experience who would like to build a career as a Project Manager. You will work closely with the senior management team in an Agile Scrum environment on multifaceted software development and infrastructure projects, helping to both define requirements and deliver cutting edge solutions on time and within budget. Excellent communication and influencing skills are essential, as is experience with IT development projects. It is expected that you will be aware of the Agile Scrum methodology, while Prince2 accreditation would be advantageous to your application but is by no means essential. This is an excellent opportunity for a proven IT Project Manager to join a highly successful company that offers a truly exceptional range of benefits and clearly defined career path.
      • alton, southern
      • bp Retail
      Assistant Store ManagerWhat is it like to work for bp?We can promise a market leading training program that supports an inclusive team environment. A greater work life balance than other retailers and bigger opportunities to promote from within. So, a management position with bp could be your first step to a long-term career within the retail industry and us. We thrive to create a great working environment and our fantastic retention levels at senior management level speaks volumes.Our partnership with M&S and investment in new technology such as bp Pulse, the market leading electric vehicle charging provider, sets us apart from our competitors. We are much more than just a forecourt.As an Assistant Store Manager, you'll be managing all aspects of the fresh food operation within our bp Marks and Spencer Simply Food store and Wild Bean ; The personWe want people that are passionate and can work in a fast-paced environment, we want people that can think on their feet. We want people that can influence and bring fun into the working week. We want people that can support their colleagues and work as one team. You will need to have demonstrable retail experience – preferably within food retail although again, this is not essential.What You’ll Get in ReturnGenerous holiday entitlementCompany pension schemeSave as you earn schemeDiscretionary annual bonusStaff discountAnd much more.You will be working in an exciting, transforming environment with the potential to develop your skills for a career that fits with your own ambitions. You will also be rewarded with a competitive salary which will be dependent on experience and the location of the store you are applying. You will be part of a company that value you as an individual.What next?If progression, stability and great training is what you are looking for, apply to us now we are waiting to hear from you! Come and fuel your career.
      • huntingdon, angl
      • full-time
      • Labcorp
      DescriptionDo you have a Bio Chemistry degree or a good level of experience in a Chemistry lab?Have you got experience with generating scientific data, study plan drafting and / or archiving of data?Have you got a proven track record of multi-tasking in a busy environment?Labcorp is a leading global life sciences company. With a mission to improve health and improve lives, Labcorp delivers world-class diagnostic solutions, brings innovative medicines to patients faster and uses technology to improve the delivery of care.Our Dose Analysis department in Huntingdon are recruiting for a Study Coordinator, to join our other Study Coordinators on an *initial* 12 month fixed term contract, to work alongside the team of Study Directors in the department.To coordinate the activities of routine and non-routine studies in compliance with appropriate company standards and regulatory guidelines specified in the study plans, protocols, or work agreements.This role would suit someone coming from a GLP Laboratory environment, or an admin based scientific ;There is huge scope for progression in this role! The opportunity to manage others, train and develop others and progress up the internal grades is available for the right candidate. Alternatively, if you already have that experience as well then we want to hear from you!Responsibilities will include:Drafting protocols, amendments and study schedules as appropriate using study outline or client supplied information.Reviewing study compliance against protocol, SOP and regulatory agency guidelines.Preparation of study schedules based on input from Study Director (SD)/Principal Investigator (PI).Scheduling and participating in client, pre-initiation and other study related meetings as required.Recording and distributing meeting minutes.Reviewing progress and study status against initial work plan.Maintaining well documented, organised and up-to-date study files including study schedule, protocol and correspondence.Aid in the report preparation, including tables and ;Assisting in the development and maintenance of standard report/table formats as required.Assisting in interpreting and evaluating data for reports.Performing archiving of data.Participating in the review process for protocols/amendments and scientific reports.Experience:Experience in data generation in GxP environment, or study plan drafting or archiving of data and reports is desirable.We Offer:Labcorp Drug Development offers a comprehensive benefits package, including health cover and contributory pension.Our ongoing success offers team members unsurpassed growth and career development ;As a global company we can support your development and career aspirations every step of the way.Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.For more information about how we collect and store your personal data, please see our Privacy Statement.
      • london, london
      • full-time
      • CGI
      Head of Marketing- Salary: £62,000 per annum - LondonThe RoleDo you possess deep knowledge of integrated b-2-b and b-2-c marketing in a professional environment, coupled with experience using digital analytics platforms? Are you experienced working with a diverse and international customer base? If so, we have an exciting opportunity for you.We are an internationally recognised qualifications provider for individuals working in governance, looking to appoint a Head of Marketing to lead and develop the marketing strategy for the Chartered Governance Institute UK and Ireland and lead a team to enable the delivery of ambitious objectives and targets.The successful candidate will ensure that audience and market-led insights underpin all marketing initiatives, processes and strategies. The role ensures CGIUKI develops and implements the marketing strategy needed to support the business planning process and drive audiences for our ambitious growth, retention, progression and diversification ; The role is key to driving our plans to increase revenue in support of the CGIUKI’s commercial opportunities.Key ResponsibilitiesThe key responsibilities of a Head of Marketing include, but are not limited to:Strategic Marketing Strategy•Lead the implementation of integrated marketing strategies and plans to directly impact the business plan targets, in the areas of:•Growth- communicating the value of CGIUKI qualifications and training products to employers.•Retention- Communicating the benefits of membership (MPV) to retain students, members and subscribers with targeted content and to grow the reputation of CGIUKI•Progression – to encourage members and non-members to progress through qualifications and membership levels•Diversification - to raise awareness of CGIUKI and its products and services to new and existing audiences, in the UK, Ireland and internationally, including events and new membership types.•Lead the user experience for the website and digital platforms to maximise digital revenue opportunities.•Lead the digital automation communications strategy utilising analytics and AI tools.•Lead the strategic annual and 90-day marketing plans, schedules, resource and budgets.•Lead the communications strand of business projects, from scoping through to delivering plans and marketing activities to meet project objectives and revenue targets.Brand Engagement•Develop, manage and lead on internal and external brand engagement initiatives•Responsible for CGIUKI branding, house style and design guidelines, ensuring correct and consistent use throughout the organisation.Budget Management•Responsible and accountable for the marketing budget.•Ensure that budgets are properly controlled and reported.•Ensure that all projects are managed to timescales and budget.People Management•Lead, motivate and support the marketing team•Develop and manage the Marketing Campaigns Manager, including training and development plans, coaching on the job and delegating effectively.The CompanyThe Chartered Governance Institute UK & Ireland is the qualifying and membership body for governance with over 130 years’ experience of educating and supporting governance professionals. With a Royal Charter purpose of leading ‘effective and efficient governance and administration of commerce, industry and public affairs’, we provide professional development, guidance and thought leadership, and work with regulators and policy makers to champion high standards.The Chartered Governance Institute UK & Ireland is one of 9 divisions, and supports members in the UK, Republic of Ireland, Crown Dependencies and associated territories, which include the Caribbean, sub-Saharan Africa, the Middle East, Mauritius and Sri Lanka.The PersonThe key skills and qualities of a Head of Marketing are:•Deep knowledge of integrated b-2-b and b-2-c marketing in a professional environment.•Marketing communications strategy and planning.•Digital analytics platforms (for example Google Analytics) and reporting.•Brand management.•Digital communications, including email marketing.•Digital UX.•Budget planning and management.•Excellent project management skills.•Working within an education/membership organisation.•Excellent negotiating, influencing and persuading skills.•Experience of working with a diverse and international customer base.•Customer centricity – strong customer focus.•Proactive and innovative.•Analytical, understanding customer behaviours and focusing on results.•Core marketing skills including copywriting, proofreading, use of email platforms, website optimisation and analytics and reporting.•Degree or equivalent (preferably in Marketing or business management).•Relevant marketing qualification or certification.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
      • ross-on-wye, mid
      • full-time
      • Barchester Healthcare
      ABOUT THE ROLEA Golden Hello is just one of the ways we’ll reward you when you join Barchester in this role.As a Team Leader at a Barchester care home, you’ll help to make our residents’ lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve. Always focusing on respecting our residents’ independence, privacy, dignity and choice, you’ll lead and supervise our Carers and Senior Carers with the support of a Registered Nurse or Care Practitioner. We’ll rely on you to make sure individual care plans are followed to the letter so that we can achieve the highest standards. You’ll also ensure each resident has lots of quality one-to-one time. The role of Team Leader here also involves some clinical responsibilities, including recording observations on things like weight and blood pressure, and carrying out simple wound dressing procedures. Across everything you do, you’ll be a role model for your team and someone our residents and their families can trust to provide a safe, reassuring and happy environment. ABOUT YOUYou’ll need senior-level care experience to join us as a Team Leader. You’ll also have supervised others and developed a good understanding of how to provide clinical care for the older person. As well as that, we’ll look for a Level 3 NVQ or Advanced Diploma in Health & Social Care plus a willingness to undertake the assessor qualification. Enthusiastic, tenacious and full of integrity, your caring approach and strong communication skills mean you always inspire trust in others. Most of all, you’ll share our commitment to maintaining a vibrant, supportive culture that empowers our people to put our residents and their families first. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:• A £500 Golden Hello*• Free learning and development• Automatic enrolment into our profit share scheme• A range of holiday, retail and leisure discounts• Unlimited access to our Refer a Friend bonus schemeIf you’d like to use your leadership and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.*Terms and conditions apply.
      • west ealing, london
      • Southern Co-op
      We’re looking for a Team Leader who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll use your experience and skills to lead and develop the team, and help maximise targets. What we’re looking forWe’re after the right candidate to encourage and drive the team forward, to embed and support our values and community spirit, and provide an excellent memorable experience all round. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:Managing and developing store colleagues, leading and inspiring them to provide outstanding service to our customers, setting Southern Co-op apart from its competitorsOverseeing other operational dutiesAssisting the Store Manager to deliver all operational KPI’s efficientlyPromoting Southern Co-op by identifying opportunities to engage and support the local community with integrity and thoughtfulnessHandling deliveries and maintaining availability for our customers Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • full-time
      • Ashdown Group Limited
      Power BI/Salesforce Data Analyst - salary up to £40,000 + 28 days ;Fully Remote / Home BasedA leading UK charity is looking for a Data Analyst to join them on a permanent full-time basis. This role is fully remote and will own the data management within the company. Duties will include:- Being responsible for data, spotting issues and making sure data is clean and readable- Using Salesforce to import and export data for contracts and reporting- Using Power BI to maintain and create reports- Managing any GDPR/subject access requests- Data securityTo be considered suitable you will need to have previous experience in a Data Analyst role along with an understanding of Power BI and ideally Salesforce. You will also need to be a proactive person with strong organisational skills and ability to self-manage. Any experience with HR systems such as SAP Business Objects would be seen as an advantage but this is not essential.To apply, please send a copy of your ;
      • st. albans, london
      • full-time
      • Enterprise Rent-A-Car
      OverviewAdd an annual turnover of $ billion to a rental and leasing fleet of more than million vehicles spread across 9,500 locations worldwide and you get Enterprise Rent-A-Car – a business that’s grown into the largest global mobility provider in the world. Join us, and after an initial virtual classroom-based orientation session, you’ll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That’s because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you’ll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for sixteen years in a row, and have been honoured with many other awards along the way. Enterprise is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. As you are considering a position with Enterprise, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please visit the Enterprise Rent-A-Car website. ResponsibilitiesAs a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You’ll gain responsibility for developing new business and maintaining current relationships. You’ll be responsible for understanding cost control, reading your branch’s P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You’ll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you’ll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we’ll reward your development with pay increases and opportunities for continued promotions. QualificationsA Bachelor’s degree is preferred; however, professional experience can be substituted if applicable.You must have a full UK manual driving licence, but we do make accommodations for applicants who don’t drive due to a disability.No drug or alcohol related offence on driving record within the last five years is permitted.Additional InformationRegardless of your socio-economic background, university attended, subject studied and degree attained, Enterprise will always look at how you perform against our competencies and will judge you on that alone.Please let us know about any accommodations you may need to participate in our recruitment process.Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed.This job posting is for applications within the following locations: Hemel Hempstead / Hatfield / St Albans
      • paisley, st
      • full-time
      • Enterprise Rent-A-Car
      OverviewAdd an annual turnover of $ billion to a rental and leasing fleet of more than million vehicles spread across 9,500 locations worldwide and you get Enterprise Rent-A-Car – a business that’s grown into the largest global mobility provider in the world. Join us, and after an initial virtual classroom-based orientation session, you’ll be assigned to a branch office for hands-on business training. Here you will learn valuable business skills from capable mentors who were once in your shoes. That’s because nearly all of our full-time employees started as a graduate in our Management Training Programme, including our current CEO. This allows everyone to learn our business from the ground up and to understand how they play a significant role in seeing it succeed. Our promote-from-within culture ensures that you’ll have a well-rounded training experience and learn skills in management, finance, operations, sales and customer service. As you progress, increasingly more opportunities will become available to you. You can choose, as most people do, to continue your rewarding ascent within our Rental Operations managerial track. Then - in as little as two years from joining as a graduate - you could become a Branch Manager, in charge of your own team and your own profits. Or you can explore one of many other exciting options within Enterprise including Human Resources, Accounting, Revenue Management, Sales, Marketing and more. What is certain is that we encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business. We have been included in The Times list of Top 50 Employers for Women for sixteen years in a row, and have been honoured with many other awards along the way. Enterprise is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times. As you are considering a position with Enterprise, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please visit the Enterprise Rent-A-Car website. ResponsibilitiesAs a Graduate Management Trainee, you are empowered to make business decisions that greatly affect your career as well as the bottom line. You’ll gain responsibility for developing new business and maintaining current relationships. You’ll be responsible for understanding cost control, reading your branch’s P&L statement and understanding what it takes to run a profitable business. You will also learn how to deliver exceptional customer service. We will teach you how to effectively communicate, influence, and interact with all types of customers, vendors, and colleagues. You’ll learn proper sales techniques, problem solving strategies and conflict management. Those skills will provide you with the opportunity to market to local business partners and build solid, long lasting relationships with key business decision makers. In your development to become a successful manager at Enterprise, you’ll learn how to mentor, train, develop, manage and promote staff of your own. In turn, we’ll reward your development with pay increases and opportunities for continued promotions. QualificationsA Bachelor’s degree is preferred; however, professional experience can be substituted if applicable.You must have a full driving licence, but we do make accommodations for applicants who don’t drive due to a disability.No drug or alcohol related offence on driving record within the last five years is permitted.Additional InformationRegardless of your socio-economic background, university attended, subject studied and degree attained, Enterprise will always look at how you perform against our competencies and will judge you on that alone.Please let us know about any accommodations you may need to participate in our recruitment process.Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed.This job posting is for applications within the following locations: Glasgow, Paisley, Rutherglen, Hamilton, Motherwell.
      • edinburgh, scotland
      • full-time
      • CeX
      Assistant Managers with a passion for games, DVDs, gadgets and computers Location: Leith Edinburgh About Us; · We are a rapidly expanding company currently operating over 300 Stores spanning the UK, Ireland, Spain, America, Australia, Mexico, Netherlands, Poland and India.· We trade games, DVDs, gadgets, mobile phones, computing products, and flat panel technology with customers on the high street, providing a unique 2-way service.· We are passionate about our products, our customers, and our colleagues.· We work using exciting IT tools to communicate, support, and achieve our goals.· We never stand still – Our products, our procedures and our ideas continuously change to adapt to market and commercial trends. About You; · You love digital entertainment - You have pockets full of gadgets right now and a decent collection of games and DVDs back home - You absorb what you read about technology simply because you are crazy about it.· You are a competent retail manager, able to get the best out of your staff, your customers and your stock.· You are pro-active and can see beyond the daily grind, able to support your team to achieve better things even when the chips are down· You genuinely love working with customers, able to generate an exciting shopping environment· You can turn complaints into positive experiences, possess great communication skills, and lead from the front· You would like to be a Store Manager one day· You are open to new ideas and can embrace a business model that most companies have forgotten As part of the role you will; · Receive a generous basic salary· Report to your Store Manager· Receive on the job training and support from all departments· Ensure stock holding and stock movement is accounted for, and the daily operation is of the highest standard· Recruit, train and appraise your staff to be the best· Make full use of the MS Office suite and our bespoke EPOS tools· Exceed your targets and bring fresh ideas to the business· Be eligible to receive a 4 weekly bonus based on store performance Applying for the role:· If you are not enthused by our products there is no need to apply, we knowledge test all our candidates· If you are still interested then attach a cover letter to your online application telling us a bit about yourself and what makes you the ideal candidate
      • hanham, sw
      • Southern Co-op
      We’re looking for a Team Leader who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll use your experience and skills to lead and develop the team, and help maximise targets. What we’re looking forWe’re after the right candidate to encourage and drive the team forward, to embed and support our values and community spirit, and provide an excellent memorable experience all round. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:Managing and developing store colleagues, leading and inspiring them to provide outstanding service to our customers, setting Southern Co-op apart from its competitorsOverseeing other operational dutiesAssisting the Store Manager to deliver all operational KPI’s efficientlyPromoting Southern Co-op by identifying opportunities to engage and support the local community with integrity and thoughtfulnessHandling deliveries and maintaining availability for our customers Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • bristol, sw
      • full-time
      • 360 Resourcing Solutions
      Kitchen Installations Manager - Bristol and surrounding areasPaying a fantastic basic salary of £41,500 with Bonus (£18k) and Company Car with extras. You will join our Installations team working closely with our Kitchen Fitters and Installations Teams to ensure we are delivering the very best service to our customers.Monday to Friday 9:00 - 17:00Due to the exciting growth of the company and the need to expand on our current Installations Team, we are now looking to recruit a Field Installation Manager to join us here to oversee our Bristol region, with new opportunities currently live and more in the pipeline for the near future! Main responsibilities:• Ensuring customers experience the highest standards of quality of their installation, whilst receiving world class levels of customer service• Ensure customer installation fit-times on installation are maintained, working with and supporting the central Installation Co-ordinator team for the area to achieve this• Resolve customer issues which may be experienced during a fit both pro-actively & re-actively in a timely manner• Visit active customer fits regularly to assess the quality of work the installers are providing• Manage the customer journey in partnership with an Installation Co-ordinator based at Head Office.• Manage cost control for the installation area, ensuring the area is working with a cost-efficient approach whilst maintaining the world class level of customer experience• Support manufacturing and distribution teams with feedback on issues and resolutions on product and delivery• Support Directors office, Customer Care and the Managing Director with local customer issue resolution, carrying out technical assessment visits where required• Ensure Wren installations are completed on time and to the highest standards for our customers• Manage Sub-Contractor Installation teams to deliver highest standard• Pro-actively resolve installation issues in a timely and effective mannerBenefits of the company and role:• Free access to our onsite gym• Enjoy subsidised meals in our two fantastic restaurants• Free on site parking• Staff discount on purchasing a kitchen after 1 years continuous employment!• Individual training budget for personal development• Free annual eye tests as well as a contribution to new glasses• Refer a friend scheme• Quarterly bonus schemeAbout You:Desired Skills & Knowledge:• 3-5+ years’ experience of field-based installation or service management• Customer facing service experience with a “can always do” and positive attitude• Effective communicator with strong negotiation skills• Ability to work calmly under pressure, and able to prioritise their workload• Experience of kitchen installation management is a must• Strong technical knowledge is high desirableIf you think you would be a great fit for this role please apply today!
      • bristol, sw
      • full-time
      • Leidos
      DescriptionJob Description:Are you ready for your next career challenge?We are in search of a Business Analyst. A role has arisen within the Logistics Commodity Services Transformation (LCST) programme. This role is establish and lead a revised PMO with a £ programme with the Ministry of Defence.Join a team committed to a Mission!The Logistics Commodities & Services Transformation (LCST) Programme for the UK Ministry of Defence is a critical effort to enhance and improve the UK’s defence supply chain. The programme provides essential services such as storage and distribution for the MOD's materiel, including a global freight service and the procurement and inventory management of 70,000 commodity NATO Stock Number (NSNs).Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. For the first time, the MOD will see the whole picture, as it is happening. If this sounds like the kind of environment where you can thrive, keep reading!We are in search of a Business Analyst who will analyse complex business problems to be solved with processes and applications across our customer and operating portfolio. You will manage and support work empowering our LCST Programme to establish, and deliver, their vision and value, by joining a capability which offers extensive business analytics experience, business strategic and operations planning capability, change acculturalisation expertise and business transformation knowledge.JOB DESCRIPTION:This sub family is responsible for the analysis and evaluation of user business problems and the development of system recommendations to meet requirements. Analyses current and technical processes to formulate and develop new and modified business information processing systems. Duties include coordinating with business and technology teams to ascertain system requirements, such as program functions, output requirements, input data acquisition, execution of user acceptance, and may coordinate testing and system controls.Works to achieve day-to-day objectives with moderate impact on the area/ project team. Works independently on larger, moderately complex projects/assignments. May assist other technical staff with tasks and assignments.Addresses somewhat complex technical issues/problems using internal best practice and through collaboration with colleagues. Develops solutions to technical problems that require depth of technical knowledge, but are typically limited in complexity.Communicates with colleagues across multiple areas (project managers, other technical resources, etc.). Explains technical solutions, practices and procedures to others within the organization.Requires working knowledge of and ability to apply standards, principles, theories, concepts, and techniques of technical domain.Typically requires BS degree and 2 – 4 years of prior relevant experience or Masters degree with less than 2 years of prior relevant experience.Responsibilities:Identify stakeholders, analyse their perspectives and present back actionable insightElicit, analyse, define and document business requirementsSupport UAT for IS projects, by helping to define test scenarios and assisting management of testingManage small-scale projects by defining requirements, determining deliverables, organizing resources and planning and managing deliveryThe BA is nestled within the Architecture unit that supports the entire programme, so new members are required to have competency and understanding of architecture disciplines and toolsWork closely with the Product Owner to understand the business drivers and desired outcomes, and ensure proposed solutions and prototypes are produced in line with these.Help recommend and design acceptance criteria to support test engineers producing testing approaches / methodologies.Evaluate, analyse and support business change impacts and constantly drive to ensure the product evolves towards the service vision and business architecture strategy.Help to develop performance metrics and evolve working practises to continuously advance the quality of solutions and the business value of the product.Experiences and Skills:Business process modelling (using a conventional modelling notation, UML)Requirements elicitationGap analysis and associated techniquesRequirements analysisRequirements modelling and documentationHigh standards of communication (written and verbal)Proficiency in MS Visio and strong skills in Excel, Word, PowerPointExperience in one of the MBSE (EA/Cameo) will be beneficialSelf-starting, enthusiastic, keenness to learn, develop and contribute to the success of the programme.Clearance Required:Clearance to Start BPSSClearance for Role SCWhat do we do for you?:At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:• Contributory Pension Scheme• 33 days Annual Leave (including public and privilege holidays)• Access to Flexible benefits (including life assurance, health schemes, childcare vouchers and cycle to work scheme)• Dynamic Working: Commitment to Diversity:We welcome applications from every part of the community and are committed to a truly diverse and inclusive ; We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for ;If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needsPay Range:
      • leeds, yorkshire
      • full-time
      • Jet2.com
      Conversion Rate Optimisation Lead, based at Holiday House in Leeds City #x202F;This is a hybrid role with the ability and scope to work flexibly from home.Reporting to the Senior ECommerce Optimisation Manager, the Conversion Rate Optimisation (CRO) Lead will be responsible for driving our CRO experimentation strategy and deliver a continuous roadmap of commercially focused & user centred tests across all & Jet2holidays Ecommerce platforms. In this exciting role, you’ll join the already established Ecommerce Optimisation Team within the Marketing function and work as one team, collaborating effectively with the business for idea generation.What will you do in the role? You will enjoy identifying and analysing on-site behaviour and user research to drive our testing strategy and be used to balancing business requirements with user needs. You will also be:Leading the process end to end, from idea generation to feeding winning tests into the web solutionWorking closely with the Ecommerce Delivery Manager and a team of dedicated Front end CRO developers & IT technical specialistsWhat are the key skills / experience you’ll already have?Previous experience in AB/MVT testing, the ability to identify trends and create hypotheses and testing plans is preferable as well as being:A confident communicator with the ability to explain test results in a simple and effective mannerExpert in spotting areas for improvement from both detailed analytics and your experience in UXPassionate about CRO and enjoy instilling a real ‘Test and Learn’ ethos within the businessAn analytical thinker with experience using AB/MVT tools, Google Analytics and a solid understanding of UX.What can we offer you?We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including: -Competitive salaryContributory pension scheme26 days holiday entitlement per annum (plus bank holidays)3 x salary life assuranceGenerous Discretionary Profit Share SchemeColleague discounts on Jet2holidays and holidays and flightsShare Save schemeCycle to Work SchemeAccess to Mental Health First AidersAnnual pay reviewMany retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyleWe offer an excellent remuneration package with fantastic opportunities for progression in a growing business.This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.Help us to send our all-important customers on holiday with and Jet2holidays!!
      • ludlow, mid
      • full-time
      • Barchester Healthcare
      ABOUT THE ROLEA Golden Hello is just one of the ways we’ll reward you when you join Barchester in this role.As a Team Leader at a Barchester care home, you’ll help to make our residents’ lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve. Always focusing on respecting our residents’ independence, privacy, dignity and choice, you’ll lead and supervise our Carers and Senior Carers with the support of a Registered Nurse or Care Practitioner. We’ll rely on you to make sure individual care plans are followed to the letter so that we can achieve the highest standards. You’ll also ensure each resident has lots of quality one-to-one time. The role of Team Leader here also involves some clinical responsibilities, including recording observations on things like weight and blood pressure, and carrying out simple wound dressing procedures. Across everything you do, you’ll be a role model for your team and someone our residents and their families can trust to provide a safe, reassuring and happy environment. ABOUT YOUYou’ll need senior-level care experience to join us as a Team Leader. You’ll also have supervised others and developed a good understanding of how to provide clinical care for the older person. As well as that, we’ll look for a Level 3 NVQ or Advanced Diploma in Health & Social Care plus a willingness to undertake the assessor qualification. Enthusiastic, tenacious and full of integrity, your caring approach and strong communication skills mean you always inspire trust in others. Most of all, you’ll share our commitment to maintaining a vibrant, supportive culture that empowers our people to put our residents and their families first. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:• A £500 Golden Hello*• Free learning and development• Automatic enrolment into our profit share scheme• A range of holiday, retail and leisure discounts• Unlimited access to our Refer a Friend bonus schemeIf you’d like to use your leadership and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.*Terms and conditions apply.
      • london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOYou will support People & Projects team in delivering LAB-level People strategy and priorities: • Coordinate agendas and prepare content for key leadership meetings ( , LAB Management Team, LAB PA People nodes) to update, escalate, or drive decisions• Support internal comms & engagement team in coordinating agenda and content for existing all-staff communication channels and think about how we can further engage employees and key stakeholders with various formats / tools• Partner internal functions to execute functional change plans that relate to the People strategy, and support in bringing updates to relevant channels where required ( , escalation to Management Team, milestone celebration in Townhall)• Liaise with NextGen PTO team in:o Developing and executing comms & engagement plan ( , preparing calendar, selecting key moments, preparing regular all-staff emails)o Coordinating and driving the Sustainable High Performance action plan• Where relevant, support and coordinate recurring DE&I activities ( , monthly Authentic Conversation series, maintain calendar of key DE&I dates and ensure comms from leadership / affiliation networks, launch and analyse annual DE&I survey)• Where relevant, support / run ad-hoc People projects ( , annual People survey analysis and communications prep, etc.)YOU'RE GOOD AT• You have a strong interest in change management, ideally with some experience in participating in People priorities and/or functional activities • You have strong project execution skills, including ability to multi-task across projects and teams• You have strong communication and language skills, with a proficiency for preparing engaging and insightful storylines and messages, and an ability to adapt tone by audience• You thrive working autonomously but also love to collaborate – you are self-driven, anticipating challenges or bottlenecks and planning effectively around them• You are highly professional and diplomatic, you know when to ask for help or advice, and feel comfortable doing so • You can navigate a complex organisation and find ways to drive your ideas forward and make things happenYOU BRING (EXPERIENCE & QUALIFICATIONS)• Demonstrable experience driving change – essential • Demonstrable experience in carrying out analysis and preparing insights – essential • Experience in liaising across functions and teams – essentialYOU'LL WORK WITHYou'll work directly within the LAB People & Projects Team, directly with LAB People leadership (LAB People Chair, LAB Talent Director, LAB HR Director) on people related projects. You will also collaborate closely with other members of the P&P team (LAB DE&I, LAB Analytics) and with our functional teams to drive change in our key people processes. You’ll report into the LAB People & Projects Senior Manager, working closely with the LAB Talent Director, both of whom will provide developmental guidance and support.
      • dunbar, scotland
      • full-time
      • Four Seasons Health Care Group
      We are recruiting a Registered Care Home ; As a Registered Care Home Manager you will have responsibility for leading the home and a team of employees to deliver outstanding levels of care to all ; As one of the largest healthcare providers in the UK it’s important to us to couple great care with meaningful and enjoyable experiences.As a Registered Home Manager you will:Responsible for managing the business and ensuring the facility operates effectively and delivers the very best quality careReview skills and knowledge of team members and provide ongoing training and development and conduct annual appraisalsEstablish a collaborative, open and honest culture in which all team members have the opportunity thriveMaximise financial performance of the home, exceeding budgetary targets and increase the percentage of private fee payersPurchase stock and budgetary control of all consumable items, required for the day to day operation of services throughout the Home to meet budgeted performance targets for all items of controllable expenditureMaintain excellent relationships with the Registration Authority complying with legal and statutory requirements and representing the Home as the Registered ManagerAct as an ambassador to represent the heart and face of the home to key decision-makers building a sound reputation within the local community and ensuring yours is the local “home of choice” and working towards excellenceTo succeed you will be:A qualified RGN/RMN with a valid NMC pin number with post-qualification experienceExperienced in working in the healthcare sectorDriven and motivated and believe in quality careAn energetic, committed and approachable senior managerAn inspiring leader who can motivate their teams through obvious passion and commitmentA natural networker with both internal and external stakeholdersProud to be a custodian of their residents well-beingPassionate about offering superior services and want to make a difference in everything theyWe offer you a great range of benefits, which include:Competitive salary28 days annual leave plus bank holidaysAccess to excellent training and ongoing developmentExcellent career development opportunitiesDiscounts and benefits suited to your lifestyleFree onsite parkingFree mealsFree uniform where applicableNEST work place pension contributionsLong service awards
      • south hampstead, london
      • full-time
      • 360 Resourcing Solutions
      Assistant Manager - South Hampstead, LondonMy Client is a market leader in the home improvement market with 156 stores Nationwide. We are looking for an Assistant Manager to join their London ;Salary: Starting from £24,000 your experience will be considered and salary will be ;Hours: Full time – including regular weekends and some evening shifts.Day to Day: Lead, support, coach and motivate your team to ensure that our customers have a great retail experience in our stores, maintaining the store to keep it full, clean and tidy at all times and ensuring the team is trained and qualified to perform their tasks effectively and safely.What my client is looking for in an Assistant Manager:As you’re going to be part of the leadership team, it’s essential that for this role you have experience of managing your own team, ideally within a customer-facing industry.While experience is important, your team are going to be looking to you for guidance on how to best serve our customers so having the right attitude is our most important requirement. This means always leading by example, demonstrating your passion and enthusiasm for home and garden and being knowledgeable about our products and stock. As an Assistant Manager, you will have to be very process driven within a retail enviornment.PerksHoliday starting from 22 days plus bank holidays, rising with service20% in-store and online discountOpportunity to enhance your payment through our discretionary bonus planLearning & Development Opportunities & including the chance to earn recognised qualifications.Team Member Assistance Program – offering support on a wide range of topics to help support a healthier and happier life (open to team members participating in the Homebase Personal Pension Plan).Bupa Anytime Healthline – Access to 24/7 helpline for advice and information on many health concerns (for our UK based team members).Discount on large partner companiesIf you think you’ve got what it takes and would like to join our team as an Assistant Manager, please click 'Apply’ now.
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionPublicis Sapient, the digital business transformation hub of Publicis Groupe, helps clients drive growth and efficiency in a world where consumer behaviour and technology are catalysts for social and commercial change at an unprecedented pace. With 19,000 people and over 100 offices around the globe, our expertise spans technology, data sciences, consulting and creative. Combined with our culture of innovation, we deliver on complex transformation initiatives that accelerate our clients’ businesses by creating products and services that engage current and new customers.In experience design, we use empathy to create products that are fully human-centred. Our teams have to reflect the different experiences of the people that use them and include people of colour, women, people identifying as LGBTQIA+, carers, people of all beliefs, ages and abilities. We value a diversity of voices and perspectives in our team.Job DescriptionBuilding progressive new brands and helping reposition the world’s most prominent companies through experience design.As a global design practice within Publicis Sapient, we are responsible for products and services used by millions of people every day. A multi-national team of over 700 designers, creatives, researchers and experience technologists with a 30-year track record of innovation.We’re searching for a multidisciplinary Visual Design Lead to help drive the level of craft, thinking and impact of our work forward. As one of the few design teams in the world that works in unison with global-reach management consultancy and enterprise-scale engineering and AI, you will put your diverse skillset to use in collaboration with Publicis Sapient’s technology, strategy and data practices to make long-lasting change for our clients.QualificationsExperience leading project teams and streams of work, while remaining hands onExperience managing and mentoring designers, and supporting their growthPrior experience in design and innovation teams (agency or in-house)A diverse portfolio which demonstrates outstanding craft across channelsExpert knowledge of a broad range of tools ( Sketch, Figma, Principle, Adobe suite)Expert knowledge of design systems creation and operations, and advocacy of their impact and useA multidisciplinary skillset, from UI design to conceptual thinking to brand developmentA good communicator of their workKnowledge of best-practices in design and customer experience alongside industry trendsA proven ability to work collaboratively in teamsStrong organisational skillsQualities that set you apartTrack record of high quality UI delivery across complex web and app workYou lean more towards crafting the aesthetics of an experience, but are just as comfortable conceptualising and developing the user journey of a product or serviceYou have shown entrepreneurial spirit as a proven self-starter who is energetic, pragmatic and welcoming of ambiguous challengesYou are able to combine world-class craft with strategic thinking and have an interest in learning about the business impact of designProficiency in creating both low and high-fidelity prototypesComfortable leading interaction and motion design for digital productsStrong experience in scoping, estimating and planning workAdditional InformationBenefits include 25 days paid annual leave, life assurance, dental insurance, income protection, private healthcare for you and your family (pre-existing conditions and mental health coverage included), pension scheme, and a 24hr Employee Assistance Programme to help with any life difficulties.We have a nurturing and open culture that champions every individual in their growth. We support our colleagues through Business Resource Groups and safe spaces focussing on gender, LGBTQ+, race and ethnicity, caring, mental health and disability (both visible and non-visible). We are signed up to the UK Race at Work Charter as part of our long-term commitment to improve representation, inclusion and belonging for Black and Minority Ethnic talent. Staff are offered training in accessible design, unconscious bias, allyship and mental health first ;Unique learning opportunities from a company with practices of strategy and consulting, experience design and enterprise-scale engineering all working collaboratively.Flexible working continuing through the challenges of Covid-19. All of our Experience Design teams are currently working remotely and will continue to remain flexible into 2022. For more information visit:
      • bradford, yorkshire
      • full-time
      • Elevation Recruitment
      Elevation Accountancy and Finance are currently looking to recruit a part-time Finance Manager in Bradford on behalf of a fast-growing Manufacturing business that is set for continual growth over the next few years. Reporting to the Head of Finance, this is a fast-paced role that will form a crucial link between finance and the wider business. Producing the month-end results, whilst ensuring the board receives value-adding management reports which drive decision making.This is a fantastic role with a very flexible business who is wanting a dynamic qualified accountant to support the business 3 days a week.Key duties and responsibilities will include:*Preparation and ownership of monthly management accounts and processes*Ensuring compliance and governance from a regulatory and legal perspective at all times*Responsible for establishing and maintaining financial policies and controls*Cashflow and treasury management*Facilitate financial review of P&L, balance sheet and cash management*Present monthly financial performance to Board, Bank and Investors with commentary*HMRC submissions including VAT and PAYE*Manage and take an active part in the Purchase and Sales Ledger function*Drive financial forecasting*Working closely with Commercial Finance and other stakeholders and functions*Supporting PE house with key reporting information; ensuring company remains within ambitious growth targets*Supporting key commercial decisions, including CAPEX and OPEX appraisalsElevation Accountancy & Finance is a specialist division of Elevation Recruitment focusing on the recruitment of talented Accountancy and Finance professionals across all levels, from Ledger Clerks through to Financial Directors in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
      • dewsbury, yorkshire
      • full-time
      • Elevation Recruitment
      A growing, distribution / stockist organisation based near Dewsnury, Wakefield / Leeds, West Yorkshire are recruiting a Warehouse Operations Manager to join as part of the management team. You will support and develop the operation that requires fit for purpose processes and procedures to drive efficiencies and operational performance with a team of people.You will need to be a proven influencer, seeking to improve the behaviour of others to achieve the operational performance targets that you will set to bring success. The role will be responsible for SOP's, Health & Safety, empowerment to the team and introduce KPI's to aid in inventory management and customer satisfaction.This is a great opportunity to work for a business that will provide autonomy and influence decisive actions that add value throughout the operation. The Warehouse Operations Manager will ensure the smooth running of both internal and external supplies in accordance with customer delivery requirements.The Supply Chain Operations Manager will also be responsible for:* All delivery inbound materials, receipting orders and planning inventory to meet customer demand* Managing inventory within budgetary constraints by monitoring stock levels* Maintaining/monitoring supplier delivery performance* Working with operations to build a reliable stock plan* Quickly identifying short term priorities based on operational needs* Understanding problems, initiating long term structured improvement projects and ensuring their timely delivery* Reviewing discrepancies and driving continuous improvement* Managing and initiating specific improvement projects* Using IT systems to manage stock levels, delivery times and transport costs* Using associated information systems to coordinate and control the order cycle* Using data from IT systems to evaluate performance and quality and to plan improvements* Allocating and managing staff resources according to changing needs* Liaising and negotiating with 3PL contracts required to support the supply chain operations* Implementing health and safety procedures* Managing staff training issues* Motivating other members of the teamExperience:* Have management experience with leading a team across Material Handling, Warehousing and Distribution* Have experience working in a manufacturing and/or supply chain environment* Be competent in the use of Excel to an advanced level for reporting purposes* Have experience working with material and supply chain management in a manufacturing business* Have experience with lead change initiatives that drive best practice and performance improvement* Have led training on health & safety, SOP and warehouse management systemsSalary:£40,000 - £45,000 *dependable on experience plus Benefits. To find out more and apply please send your CV to Carl Walker.Elevation Recruitment Group's Procurement and Supply Chain division work with a vast range of businesses across Yorkshire and Humberside, Lincolnshire and East Midlands regions.
      • lincolnshire, mid
      • full-time
      • MorePeople
      Operations Director | LincolnshireAre you a strategic, hands-on Operation Director that has helped businesses grow? Do you have experience with e-commerce and order fulfillment? Do you want to join a business that has a clear vision of where they want to go? If so, we want to hear from you. About Our ClientI am pleased to say that I am recruiting for a growing business that has come out of COVID-19/Lockdown in an incredibly strong position and wants to take advantage of the market they currently sit within. They have a very stable senior management team across the business and want someone to join the team that can help them fulfill their vision. About the RoleAs Operations Director, you will be part of the Senior Management team, overseeing all operational aspects of the business, including warehousing, packhouse, and some of the Logistics/Supply chain aspects of what they do. You will work strategically with the CEO and SMT to move the business forward, looking at their current operational processes. The Ideal CandidateExperience with e-commerce at the Operations Director level previously is a huge advantage with this role as the business I am recruiting for is currently only B2C. Understanding fast-paced environments are paramount, along with understanding complex, multi-product order processes, which will stand you in good stead. You will also need to understand working with 3rd party logistics providers/couriers, maximizing both the initial output and also optimizing cost-effectiveness.As Operations Director, you will have the ability to oversee the day-to-day, however, work closely and effectively with Key Stakeholders across the business. You will be able to join the business and understand their current ways of operating and work closely to ensure the right steps are made, to move forward. How to ApplyIf you have the required experience, please apply via the link or email
      • greater london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOTo realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for an Experience Strategist who is passionate about Agile, Design Thinking and Service Design and who will embed this in our teams and business processes.As an Experience Strategist your focus will be around how Risk as a product team can improve & optimise their processes around Governance, Risk & Compliance for BCG. Risk is a rapidly expanding team with a defined vision. As an Experience Strategist you would be instrumental in making the risk processes motivating for our BCG employees to engage with and have a better understanding around it. You would be a strong thought partner to the business for identifying gaps in current Risk postures.You will be transforming the risk processes used when we start any case with our clients at BCG and simplify the complex policies & make it autonomous. As a strategist you would help lay the foundation of the governance & compliance processes beyond just files.YOU'RE GOOD ATinspiring and motivating people coaching and developing people to improve their performance, knowledge and expertise collaborating with cross-functional teams to achieve the best results for the organization balancing an understanding of what can and can’t be changed in enterprise software, as well as physical products and internal servicesinfluencing stakeholders, especially those not familiar with the design discipline - knowing when to listen, when to contribute and when to evangelizedemonstrating high level of self-motivation to take initiative beyond your normal duties to find creative and effective ways to accomplish tasksbeing an expert in research, interaction design and service designbeing an active listener and experienced interviewer who enjoys using great questions to help participants drive the conversationauthoring presentations and conveying research findings, recommendations, and designs to product teams and tribe leadershipabsorbing large amounts of information and use it to drive designs and product recommendations at both the squad and tribe leveldeveloping wireframes, visual mock-ups and user flows that effectively communicate designs and user interactionscreating rapid prototypes to validate design and process concepts with stakeholders and usersclear understanding of “good” vs “bad” design, and whyWHAT KIND OF LEADER ARE WE LOOKING FOR?1. The curious – someone who is curious about people, their behaviour, as well as the digital, physical and service landscape. 2. The pragmatist – who understand the necessary constraints of UX and service design at scale and can adjust as needed3. The curator - Support/Engage with multiple UX research teams to ensure consistency of ongoing knowledge aggregation and curation of user research4. The flexible – someone who is happy and able to adjust their preferred design processes and approaches as projects demand5. The service designer – leverage current and future state research insights to build end-to-end and surface-to-core experience through service design methodologies and frameworks; identify friction points and ideate on potential solutions, leveraging prototyping, validation and iteration to zero in on the path forward6. The collaborator – The UX CoE work across products, services and functions; we need someone who recognizes the need for broad engagement across the organization to arrive at the best design outcomes; as well, work with leaders to prioritize, define and weigh level of impact versus effort7. The change champion – work closely with our change management colleagues to leverage research insights to drive adoption and create lasting change8. The concision master – ability to manage organizational complexity and abstract complexity to simplicity where possible and appropriate9. The outcome-oriented – someone who understand that research is a path to outcome, rather than an end in itself. Our work is to offer evidence-based guidance to the business10. The business-minded leader - maintain and evolve decisioning matrix to evaluate and assess all new and existing concepts/prototypes/pilots; as well, support business decisions with a robust and reliable validation framework to qualify and quantify all prototypes/pilot 11. The advocate – our team are champions for our users and will have the skills, experience, credibility and soft-skills to negotiate on their behalf12. The educator – the UX CoE is established and growing but we still need to help guide our colleagues towards a more user-centered outlook. 13. The learner - BCG is a learning organization and we are looking for someone that seeks to develop their skills and expertise continuouslyYOU BRING (EXPERIENCE & QUALIFICATIONS)8+ years’ relevant experience in a similar roleYou will have a degree in Human-Computer Interaction, Interaction Design, Computer/Information Science, or similar, or equivalent practical experience.Proven track record of leading generative and evaluative research, information architecture and interaction design engagements, ideally for a variety of complex digital applications and/or physical and service experiences. (this should be demonstrated in your portfolio)Experience in hiring, managing and coaching UX teamsPresentation skills, which can be demonstrated through the presentation of your interactive design portfolio. Familiarity with creative design thinking as well as good understanding of UI/UX best practices, information architecture, Gestalt principles, and design psychology. Understanding of business metrics and the ability to translate company goals and objectives into digital experiencesproven track record of leading through influence, building long-term relationships and building vision, roadmaps, budgets, priorities and objectivesknowledge of Agile Methodologies and ways of working (Scrum, XP, Devops…), understanding and applying “servant leader” mindset and with the ability to engage in Agile ceremonies to provide teams with necessary direction and guidanceExceptional communications and stakeholder management skillsEntrepreneurial spirit and comfort working within rapidly changing environmentProficient in design and prototyping tools ( Adobe Creative Suite, Adobe XD, Sketch, InVision, Figma). YOU'LL WORK WITHAcross the UX CoE to ensure that we continuously drive the best UX value and standards, including areas such as a research operations and design systems to enable the UX team to scale.Tribe Leaders and Product Owners, with whom you shall work to define & influence initiatives and ensure a positive collaborationAgile Coaches and Scrum Masters, that will ensure that you adopt agile principles, mindset and ways of working into your daily routine and who will coach you during the transformationChange managers, with whom you will work together to leverage research insights to develop a user-centric change approach ensuring all learning, communications and other adoption practices are grounded in our understanding of the user
      • leeds, yorkshire
      • full-time
      • Jet2.com
      Reporting to the Senior Manager – CRM & Integrated Marketing, you will lead on the strategy and development of our customer marketing programmes across the full channel mix. You will continue to drive the shift towards an automated, omnichannel and behaviourally-triggered approach, using analytics and testing programmes to ensure continuous improvement and, in turn, increase efficiency and effectiveness.You will work with the marketing channel managers in agreeing the campaign strategy – who we target, how we identify them, which channels we use, how we personalise/automate etc, then work with them to deliver a highly personalised and effective customer ;Key ResponsibilitiesDrive customer retention and maximise marketing effectiveness and efficiency by:Planning and prioritising the development of automated campaigns to customers, prospects and anonymous web browsers that are integrated across the full range of marketing channels ( PPC, social, email, outbound, digital advertising).Driving the delivery of integrated campaigns by working closely with marketing channel managers.Developing and driving the delivery of a full testing plan to maximise the efficiency and effectiveness of automated campaigns.Leading the review of existing trigger programmes & identify opportunities to improve effectiveness and integrate across a wider range of channels.Championing a data-driven approach to marketing campaigns, working with the GMs for customer data and data science to maximise the use of the Single Customer View and identify opportunities to utilise and develop models, particularly in non-traditional Direct Marketing channels.Working with the Customer Database team to deliver a suite of reporting on all integrated campaigns.Working with the General Manager – Customer Experience to understand full customer journey and identify opportunities where automated communications could improve the customers experience.Working closely with the Senior Manager - CRM & Integrated Marketing to understand and define overall CRM strategy and targets.Championing the new Marketing Automation Platform and ensure its use is maximised across all marketing ; Identify opportunities for extending its use.Ensuring all channels communicate consistently and adhere to GDPR regulations.Building and developing strong relationships with marketing channel owners in order to facilitate the maximisation of all automated campaigns.Building and developing strong relationships with the wider business.Person SpecificationA data-driven marketeer with proven experience within a campaigns-specific role, particularly within digital campaign management, with demonstrable experience in delivering results-driven campaigns.Knowledge and experience of developing testing strategies and plans.Knowledge and experience of using marketing automation tools to deliver exceptional campaigns is desirable.Strong understanding of GDPR laws.Strong reporting and data analysis skills.Excellent influencing and people skills, able to engage and build relationships.Excellent communicator.Strong presentation skills and comfortable presenting to senior management.Strong organisation and planning skills.Flexible and thrives in a fast moving environment.Commercial Thinker – not just a number cruncher.Attention to detail.What can we offer you?We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including:- Hybrid working - 3 days per week office based34 days holiday entitlement per annum3 x salary life assuranceContributory pension schemeCareer progression opportunitiesEmployee Assistance programme including professional counsellingAnnual pay reviewColleague discounts on Jet2holidays and holidays and flightsThis is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.Help us to send our all-important customers on holiday with and Jet2holidays!!
      • telford, mid
      • full-time
      • Prince Personnel Ltd
      CAD / Project CoordinatorTelfordPermanent £25000 - £28000 (Depending on experience)Hours Monday to Friday hoursBenefits Package: 25 days annual leave + Stats Enhanced pension scheme Hybrid working (x 3 office days per week) Private medical care Bonus Scheme Excellent training opportunities Other employee perks This is a fantastic opportunity for a self-starter who wants a varied role where they will be pivotal to the success of organisational projects. The company has an exceptional benefits package and really put a value on their people – allowing them the flexibility they need to balance life and work. The team here may be small…but they are mighty…within an incredible work ethic so you will be surrounded by like-minded individuals. Their product range exemplary meaning they have some high-profile customers and projects. They have a great opportunity for a CAD/Project Coordinator to join them. This will be a varied role where you will not only be using CAD to finalise layouts, but also get involved in other areas of customer projects. The CAD / Project Coordinator will be getting involved in: Produce accurate CAD layout drawings and amending / finalising where necessaryAttending project sites when needed (this won’t be an overly regular occurrence)Supporting the Project Manager / Estimator with estimating related tasks where necessaryEnsuring materials for site projects are ordered in accordance with schedules and delivered on time and in fullLiaising with manufacturers regarding any manufacturing/design related issuesCommunicate effectively with other internal functions and externals suppliers / customers / sub-contractors where necessary We are looking for someone who: Has experience and knowledge of using CAD software (this is ESSENTIAL)Previous experience in estimating / project management would be idealIs a multi-tasker who can wear many hatsIs driven to flexible to get tasks done promptly in time-critical situationsIs detail orientated and strives for excellence The application process: We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About UsPrince Personnel are an employment agency working on behalf of our ; Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal ; Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North ; Prince Personnel specialise in commercial, accounts and finance and technical ; With the best jobs around we are an independent agency working hard for you. Reference: AA24827
      • reading, hc
      • full-time
      • Stonewater
      Home BasedHere at Stonewater, we are now looking for a New Homes Coordinator to provide a professional, specialist support service to new homes customers from first point of enquiry through to completion of their home, ensuring high levels of accuracy and regular communication.Working alongside the New Homes Executive, you will be responsible for a wide variety of administrative tasks that form part of the sales and lettings of new homes. You will collate and compile a fully comprehensive contract or lettings pack ensuring sales/lettings paperwork is issues promptly and take responsibility for the accuracy and content of documents including legal documents such as Memorandum of Sale, Council of Mortgage Lenders Disclosure of Incentives Form, Mortgage offers, leases and completion statements.The New Homes Coordinator will also check and process invoices, coordinate the signing and sealing of legal documents and coordinate the appointment of new consultants and contractors, ensuring that paperwork is completed, signed off correctly and Professional Indemnity insurance records are valid.The ideal candidate will:Have a strong commitment to the delivery of a high level of customer service in a fast paced working environment.Have strong organisational skills, with the ability to manage a number of new homes customers, and other workload, at the same time.Be adaptable and have a high level of accuracy and attention to detail.Have strong literacy skills to read, interpret and translate legal/application/mortgage documentation.Have good numeracy skills to calculate completion statements, interpret service charge queries and conduct affordability assessments capacity.Have good general IT skills, including Microsoft Excel.Have excellent communication skills.Have knowledge of sales/lettings and the conveyancing process.Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.Discover Stonewater:Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.Our mission is to provide quality homes and services for people whose needs are not met by the open market.We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.Are you ready to #DiscoverStonewater?Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
      • wallasey, nw
      • HC-One - Mersey Parks
      The care sector is such a rich and rewarding place to work. There is variety in your work and in the roles available – you don’t have to be a carer to make a meaningful difference in our care homes. We want the kindest and most resilient people to come and support our residents – no two days will be the same and you will receive the learning and development you need to thrive.Reporting to the Home Manager, the Care Team Leader at HC-One will provide leadership and direction to the care staff within the ; As Care Team Leader you will lead by example, ensuring that all residents have their individual care needs adhered to at all times.Hourly rate is subject to experience and qualifications.As a Care Team Leader you will be a team player and have good communication ; Kindness will be second nature to ; You will have a keen eye for detail, always act with integrity and be driven by the principles of ; You will behave in a transparent manner always showing respect to our residents, their families, and your ; You will also hold SVQ Level 3 in Health and Social Care and have previous experience of working in elderly and dementia care.We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Team Leader we will invest in you and you will enjoy additional support and benefits including:Paid DBS/PVGFree uniformHomemade meal whilst on shiftCompany pension scheme28 days annual leave inclusive of bank holidaysGroup life assurance coverAward-winning learning and development and support to achieve qualifications.GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16An opportunity to learn from experienced colleagues as part of an outstanding and committed team.Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issuesExcellent recognition schemes such as ‘Kindness in Care’ and Long Service AwardsRefer a Friend scheme (£250 per referral)We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.#HCOneJobs
      • bradford, yorkshire
      • full-time
      • Elevation Recruitment
      Elevation Accountancy and Finance are currently looking to recruit a part-time Finance Manager in Bradford on behalf of a fast-growing Manufacturing business that is set for continual growth over the next few years. Reporting to the Head of Finance, this is a fast-paced role that will form a crucial link between finance and the wider business. Producing the month-end results, whilst ensuring the board receives value-adding management reports which drive decision making.This is a fantastic role with a very flexible business who is wanting a dynamic qualified accountant to support the business 3 days a week.Key duties and responsibilities will include:*Preparation and ownership of monthly management accounts and processes*Ensuring compliance and governance from a regulatory and legal perspective at all times*Responsible for establishing and maintaining financial policies and controls*Cashflow and treasury management*Facilitate financial review of P&L, balance sheet and cash management*Present monthly financial performance to Board, Bank and Investors with commentary*HMRC submissions including VAT and PAYE*Manage and take an active part in the Purchase and Sales Ledger function*Drive financial forecasting*Working closely with Commercial Finance and other stakeholders and functions*Supporting PE house with key reporting information; ensuring company remains within ambitious growth targets*Supporting key commercial decisions, including CAPEX and OPEX appraisalsElevation Accountancy & Finance is a specialist division of Elevation Recruitment focusing on the recruitment of talented Accountancy and Finance professionals across all levels, from Ledger Clerks through to Financial Directors in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
      • reigate, hc
      • Southern Co-op
      We’re looking for a Team Leader who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you’ll use your experience and skills to lead and develop the team, and help maximise targets. What we’re looking forWe’re after the right candidate to encourage and drive the team forward, to embed and support our values and community spirit, and provide an excellent memorable experience all round. You’ll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive ‘can do’ attitude. Your day-to-day tasks will include:Managing and developing store colleagues, leading and inspiring them to provide outstanding service to our customers, setting Southern Co-op apart from its competitorsOverseeing other operational dutiesAssisting the Store Manager to deliver all operational KPI’s efficientlyPromoting Southern Co-op by identifying opportunities to engage and support the local community with integrity and thoughtfulnessHandling deliveries and maintaining availability for our customers Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
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