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        • witham, east of england
        • contract
        • £23,500 - £24,500 per year
        • randstad business support
        An exciting opportunity for a 2nd Line Service Desk Analyst to work for Essex County Fire & Rescue Service. Role: 2nd Line Service Desk AnalystLocation: Witham, EssexSalary: £23,500 - £24,500 p/a (In hourly rate as contract) Duration: ASAP until 31/03/202137 Hours a week You will be an experienced ICT Service Desk Technician with evidence of strong ITIL Service Management Skills, predominantly incident management and service request. You will be able to work autonomously and able to take the wider view of work in the function, not constrained by the team view and can manage day to day Business as Usual activities on a busy Service Desk. You will champion the use of the ICT Service Management tool to ensure efficient and effective use of all resources, ensuring that all incidents and service requests are handled in line with agreed processes and procedures aligning to ITIL best practice. Main Duties and Responsibilities:Support core business hours between 8:00am and 5:00pmActs as a Single Point of Contact to the Business in response to service requests and incidentsLogs all incidents or service requests received in the ITSM Tool following agreed proceduresOut of hours support to be provided in line with agreed local arrangementsRespond and resolve more complex incidents and service requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers.Maintain CMDB records in line with agreed processTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL frameworkThe ICT 2 nd Line Service Desk Technician will have the following attributes:Previous experience providing IT support on a similar levelStrong knowledge of IT hardwareExperience of troubleshooting to resolve issuesKnowledge of Citrix thin client technology would be beneficialHave the ability to build and set up desktops and laptopsKnowledge of networking technologies - Lan/WanPrevious experience working with Windows operating systemsActive Directory experience (including Azure)Have the ability to build and deploy mobile devicesWorking within an ITIL environment1st line support knowledge of MFP printersKnowledge of Intune will be advantageousKnowledge of using and supporting Microsoft Teams and O365 products Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity for a 2nd Line Service Desk Analyst to work for Essex County Fire & Rescue Service. Role: 2nd Line Service Desk AnalystLocation: Witham, EssexSalary: £23,500 - £24,500 p/a (In hourly rate as contract) Duration: ASAP until 31/03/202137 Hours a week You will be an experienced ICT Service Desk Technician with evidence of strong ITIL Service Management Skills, predominantly incident management and service request. You will be able to work autonomously and able to take the wider view of work in the function, not constrained by the team view and can manage day to day Business as Usual activities on a busy Service Desk. You will champion the use of the ICT Service Management tool to ensure efficient and effective use of all resources, ensuring that all incidents and service requests are handled in line with agreed processes and procedures aligning to ITIL best practice. Main Duties and Responsibilities:Support core business hours between 8:00am and 5:00pmActs as a Single Point of Contact to the Business in response to service requests and incidentsLogs all incidents or service requests received in the ITSM Tool following agreed proceduresOut of hours support to be provided in line with agreed local arrangementsRespond and resolve more complex incidents and service requests within agreed operational target levels and escalate to 3rd level support teams within ICT and external suppliers.Maintain CMDB records in line with agreed processTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary utilising the ITIL frameworkThe ICT 2 nd Line Service Desk Technician will have the following attributes:Previous experience providing IT support on a similar levelStrong knowledge of IT hardwareExperience of troubleshooting to resolve issuesKnowledge of Citrix thin client technology would be beneficialHave the ability to build and set up desktops and laptopsKnowledge of networking technologies - Lan/WanPrevious experience working with Windows operating systemsActive Directory experience (including Azure)Have the ability to build and deploy mobile devicesWorking within an ITIL environment1st line support knowledge of MFP printersKnowledge of Intune will be advantageousKnowledge of using and supporting Microsoft Teams and O365 products Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • birmingham, west midlands
        • permanent
        • £50,000 - £65,000 per year
        • randstad technologies
        API Security Engineer required for a global Financial Services entity in Birmingham. You'll be in charge of managing and monitoring the company API platform, as well as a few external client APIs. The company has a large security team with many routes to progress (including internationally if there is appetite.) Key Responsibilites;Management, setup, administration of the API's that exposed within the IS and to external partners.API Developers to virtualise API's within API platformManaging & registering organisations and defining which APIs they are authorized to access.Managing client application credentials and API authorizations.Managing company users-API consumers and API administrators.Managing API quotas-system-level and client application-level quotasRequired Experience;3 years experience supporting an API platform.Strong knowledge of API Gateway, Manager & Portal.Knowledge of Policy creation /Template development and operational support within an API Gateway.Good Understanding of REST and JSON.Experience in designing and implementing API platform for high traffic API solutions. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        API Security Engineer required for a global Financial Services entity in Birmingham. You'll be in charge of managing and monitoring the company API platform, as well as a few external client APIs. The company has a large security team with many routes to progress (including internationally if there is appetite.) Key Responsibilites;Management, setup, administration of the API's that exposed within the IS and to external partners.API Developers to virtualise API's within API platformManaging & registering organisations and defining which APIs they are authorized to access.Managing client application credentials and API authorizations.Managing company users-API consumers and API administrators.Managing API quotas-system-level and client application-level quotasRequired Experience;3 years experience supporting an API platform.Strong knowledge of API Gateway, Manager & Portal.Knowledge of Policy creation /Template development and operational support within an API Gateway.Good Understanding of REST and JSON.Experience in designing and implementing API platform for high traffic API solutions. Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • newport, wales
        • contract
        • £15.00 - £20.00 per hour
        • randstad technologies
        I am looking with someone with a background in Web Development and experience working with Sharepoint for a contract role in Newport unti the end of the year.This will be a remote working position and may extend beyond the end of the year. They need someone to come in and add pages to their website which is created on Sharepoint. You must be able to set up interactive forms for an online booking system.If this sounds suitable then please apply online or email your CV to gian.fletchman@randstad.co.uk and I will give you a call.Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        I am looking with someone with a background in Web Development and experience working with Sharepoint for a contract role in Newport unti the end of the year.This will be a remote working position and may extend beyond the end of the year. They need someone to come in and add pages to their website which is created on Sharepoint. You must be able to set up interactive forms for an online booking system.If this sounds suitable then please apply online or email your CV to gian.fletchman@randstad.co.uk and I will give you a call.Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        • worcester, west midlands
        • permanent
        • £34,000 - £35,000 per year
        • randstad technologies
        Project Manager - Permanent - Worcester - £35,000paProject manager required for a leading organisation in Worcester. The project manager will be responsible for implementing projects from initial concept to full implementation, within strict budgetary and time constraints. The project manager will be expected to apply project management disciplines and processes and have excellent stakeholder management. Key skills:PRINCE2 Foundation level or equivalentExperience of undertaking project management of projectsProven ability to manage multiple projectsExperience of managing professional teams of peopleStakeholder managementCommunicationAbility to extract and utilise information from a number of sourcesProficiency in MS Office including ProjectsThis role will be remote for the time being but there will be an expectation of being in the office (which is located near Worcester) once government guidelines allow.My client can offer a salary of £35,000pa and a very generous benefits package including a leading pension and generous holiday allowance. If the above role sounds of interest then please forward your CV to Kyle Sotiris at Randstad for an initial telephone screening.Project Manager - Permanent - Worcester - £35,000pa Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Project Manager - Permanent - Worcester - £35,000paProject manager required for a leading organisation in Worcester. The project manager will be responsible for implementing projects from initial concept to full implementation, within strict budgetary and time constraints. The project manager will be expected to apply project management disciplines and processes and have excellent stakeholder management. Key skills:PRINCE2 Foundation level or equivalentExperience of undertaking project management of projectsProven ability to manage multiple projectsExperience of managing professional teams of peopleStakeholder managementCommunicationAbility to extract and utilise information from a number of sourcesProficiency in MS Office including ProjectsThis role will be remote for the time being but there will be an expectation of being in the office (which is located near Worcester) once government guidelines allow.My client can offer a salary of £35,000pa and a very generous benefits package including a leading pension and generous holiday allowance. If the above role sounds of interest then please forward your CV to Kyle Sotiris at Randstad for an initial telephone screening.Project Manager - Permanent - Worcester - £35,000pa Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • london, london
        • permanent
        • £50,000 - £60,000 per year
        • randstad technologies
        AWS DevOps Engineer - Fixed Term Contract - London - 12 months - £50-60,000paAWS DevOps engineer required for a leading organisation in London. The AWS DevOps Engineer will be coming into a crucial project for a minimum of 12 months. The role will be fully remote but open only to UK residents with the right to work in the UK. This role has fully remote onboarding and the client are looking to get someone started in 2 weeks.Key skillsAWS ExperienceCI/CDDevOps Engineering backgroundExperience working with Aurora (ideal but not essential)If the above role sounds of interest, please respond with the latest version of your CV for an initial telephone screeningAWS DevOps Engineer - Fixed Term Contract - London - 12 months - £50-60,000pa Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        AWS DevOps Engineer - Fixed Term Contract - London - 12 months - £50-60,000paAWS DevOps engineer required for a leading organisation in London. The AWS DevOps Engineer will be coming into a crucial project for a minimum of 12 months. The role will be fully remote but open only to UK residents with the right to work in the UK. This role has fully remote onboarding and the client are looking to get someone started in 2 weeks.Key skillsAWS ExperienceCI/CDDevOps Engineering backgroundExperience working with Aurora (ideal but not essential)If the above role sounds of interest, please respond with the latest version of your CV for an initial telephone screeningAWS DevOps Engineer - Fixed Term Contract - London - 12 months - £50-60,000pa Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • worcester, west midlands
        • permanent
        • £35,000 - £36,000 per year
        • randstad technologies
        3rd Line Support Engineer - Permanent - £35,000pa - Worcester3rd line support engineer required for a leading organisation just outside of Worcester. The 3rd line support engineer will carry out remediation exercises following an IT health check. The 3rd line engineer will also use Nessus to implement a vulnerability management process.Key skills: ICT (level 5) qualification or equivalentITIL qualification in IT service management or similarSepcialist service knowledge in software and hardwareComplex issue triage and problem investigationExperience of Microsoft Products, Network, VMware, Storage and Back-up, Storage and various OS environmentsIf the above role is of ineterest then please forward your CV to Kyle Sotiris at Randstad for an initial telelphone screening3rd Line Support Engineer - Permanent - £35,000pa - Worcester Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        3rd Line Support Engineer - Permanent - £35,000pa - Worcester3rd line support engineer required for a leading organisation just outside of Worcester. The 3rd line support engineer will carry out remediation exercises following an IT health check. The 3rd line engineer will also use Nessus to implement a vulnerability management process.Key skills: ICT (level 5) qualification or equivalentITIL qualification in IT service management or similarSepcialist service knowledge in software and hardwareComplex issue triage and problem investigationExperience of Microsoft Products, Network, VMware, Storage and Back-up, Storage and various OS environmentsIf the above role is of ineterest then please forward your CV to Kyle Sotiris at Randstad for an initial telelphone screening3rd Line Support Engineer - Permanent - £35,000pa - Worcester Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • wymondham, east of england
        • contract
        • competitive
        • randstad business support
        An exciting opportunity for a Network Engineer to join Norfolk & Suffolk police. You will be installing, supporting and enhancing the force network and telephony systems by undertaking technical tasks, delivering project work and providing customer support.Role: Network EngineerContract: 6 MonthsRate: Competitive, dependent on experienceLocation: Wymondham, Norfolk ACTIVITIES AND RESPONSIBILITIES OF THE POST (This list is not exhaustive)The operation, configuration and maintenance of the force network and telephony systemsLiaising with internal customers to identify and resolve incidents and problems, responding to requests for service and delivering project work packagesResearching, identifying and delivering new technology to reduce costs, improve performance and support business processesApplying ITIL Service Management and PRINCE2 project management methodologies as requiredProviding 3rd line support and expertise in the network field within the ICT department and forces, and to external forces and agencies as requiredLiaising with and managing external contractors, consultants and suppliersDealing with security related incidents in line with force policies, external guidance and appropriate regulations from external agencies such as NCSC.Creating, updating and enhancing documentation, including writing technical instructions, drawing diagrams and creating wiki style pagesProducing reports on technical and functional aspects of networking and telephony to all levels of audience including general users, senior officers, external technical experts, etc.Essential Criteria1. Meet one of the following qualification standards:Minimum of level 5 qualification in Computer Science, Electronics or a related disciplinePrevious study in networking to CISCO CCNP standard, or equivalent with any major current equipment manufacturer, e.g. Juniper, Extreme Networks, FortinetDemonstrable equivalent experience to either of the above2. Experience of working as a network engineer in an enterprise environment, with up-to-date technical knowledge including routing, switching, firewalls, load balancers and VoIP3. Ability to analyse complex numerical data and identify trends and anomalies4. Experience of problem solving using programming language such as Python, Java, or C5. Experience of team working in a customer service environment6. Ability to work outside office hours as requested7. Ability to rack-mount computer equipment weighing up to 5kg to a height of 1.5 metres8. Full UK driving licence, owing to the need to drive police vehicles carrying heavy equipment, occasionally out of hoursDesirable CriteriaExperience of the implementation, configuration and maintenance of a mainstream Linux distribution, e.g. Debian, Redhat, CentOSExperience of implementing and maintaining Cacti and associated componentsRandstad Business Support is acting as an Employment Business in relation to this vacancy.
        An exciting opportunity for a Network Engineer to join Norfolk & Suffolk police. You will be installing, supporting and enhancing the force network and telephony systems by undertaking technical tasks, delivering project work and providing customer support.Role: Network EngineerContract: 6 MonthsRate: Competitive, dependent on experienceLocation: Wymondham, Norfolk ACTIVITIES AND RESPONSIBILITIES OF THE POST (This list is not exhaustive)The operation, configuration and maintenance of the force network and telephony systemsLiaising with internal customers to identify and resolve incidents and problems, responding to requests for service and delivering project work packagesResearching, identifying and delivering new technology to reduce costs, improve performance and support business processesApplying ITIL Service Management and PRINCE2 project management methodologies as requiredProviding 3rd line support and expertise in the network field within the ICT department and forces, and to external forces and agencies as requiredLiaising with and managing external contractors, consultants and suppliersDealing with security related incidents in line with force policies, external guidance and appropriate regulations from external agencies such as NCSC.Creating, updating and enhancing documentation, including writing technical instructions, drawing diagrams and creating wiki style pagesProducing reports on technical and functional aspects of networking and telephony to all levels of audience including general users, senior officers, external technical experts, etc.Essential Criteria1. Meet one of the following qualification standards:Minimum of level 5 qualification in Computer Science, Electronics or a related disciplinePrevious study in networking to CISCO CCNP standard, or equivalent with any major current equipment manufacturer, e.g. Juniper, Extreme Networks, FortinetDemonstrable equivalent experience to either of the above2. Experience of working as a network engineer in an enterprise environment, with up-to-date technical knowledge including routing, switching, firewalls, load balancers and VoIP3. Ability to analyse complex numerical data and identify trends and anomalies4. Experience of problem solving using programming language such as Python, Java, or C5. Experience of team working in a customer service environment6. Ability to work outside office hours as requested7. Ability to rack-mount computer equipment weighing up to 5kg to a height of 1.5 metres8. Full UK driving licence, owing to the need to drive police vehicles carrying heavy equipment, occasionally out of hoursDesirable CriteriaExperience of the implementation, configuration and maintenance of a mainstream Linux distribution, e.g. Debian, Redhat, CentOSExperience of implementing and maintaining Cacti and associated componentsRandstad Business Support is acting as an Employment Business in relation to this vacancy.
        • london, london
        • contract
        • competitive
        • randstad technologies
        Contract Infrastructure / Security EngineerI have an interesting contract opportunity for an experienced Infrastructure / Security Engineer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to visit the office a few times per month, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.You will be proactive at troubleshooting, addressing root causes and recommend and implement improvements.Experience in the below systems/technologies is required;- System centre configuration manager- Active Directory- Azure AD- Powershell (or similar)- Identity- Azure / O365 fundamentals- ADFS- Cyber security best practicesPlease apply with your CV ASAP if you are interested in hearing more, finding out next steps.Contract Infrastructure / Security Engineer Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        Contract Infrastructure / Security EngineerI have an interesting contract opportunity for an experienced Infrastructure / Security Engineer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to visit the office a few times per month, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.You will be proactive at troubleshooting, addressing root causes and recommend and implement improvements.Experience in the below systems/technologies is required;- System centre configuration manager- Active Directory- Azure AD- Powershell (or similar)- Identity- Azure / O365 fundamentals- ADFS- Cyber security best practicesPlease apply with your CV ASAP if you are interested in hearing more, finding out next steps.Contract Infrastructure / Security Engineer Randstad Technologies is acting as an Employment Business in relation to this vacancy.
        • witham, east of england
        • contract
        • £10.21 per hour
        • randstad business support
        Role: 1st Line Support Technician - driving license neededContract length: 6 weeks Location: Witham Job Purpose:* To protect and save life, property and the environment by acting as a first point of contact to the Service for all ICT issues.* Responds by providing information to enable resolution of incidents and requests by following defined procedures.* Follows the ICT Strategy in line with the Service Strategy and operational needs.Main Duties and Responsibilities:* Out of hours support to be provided in line with agreed local arrangements.* Acts as a Single Point of Contact to the Service in response to service requests and incidents.* Logs all incidents or service requests received in the ITSM Tool following agreed procedures.* Makes initial diagnosis of any incidents and advises known solutions where applicable.* To create, maintain and publish relevant support documentation in order to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.* Provides advice and guidance on best practice within a defined range of requests.* Follows procedure to respond to service requests and incidents.* Logs and actions alerts in line with agreed procedure dependent on the priority.* Responsible for maintaining CMDB records in line with agreed process.* Positively contribute to a safe work environment ensuring compliance with Health and Safety, Risk Management, Business Continuity and Safeguarding policy and procedure. Protect all personal information in adherence with the Data Protection Act 1998 and the GDPR.* Any other duties commensurate with the responsibilities and grading of the post. Apply now to get your CV in front of the hiring manager! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        Role: 1st Line Support Technician - driving license neededContract length: 6 weeks Location: Witham Job Purpose:* To protect and save life, property and the environment by acting as a first point of contact to the Service for all ICT issues.* Responds by providing information to enable resolution of incidents and requests by following defined procedures.* Follows the ICT Strategy in line with the Service Strategy and operational needs.Main Duties and Responsibilities:* Out of hours support to be provided in line with agreed local arrangements.* Acts as a Single Point of Contact to the Service in response to service requests and incidents.* Logs all incidents or service requests received in the ITSM Tool following agreed procedures.* Makes initial diagnosis of any incidents and advises known solutions where applicable.* To create, maintain and publish relevant support documentation in order to assist colleagues in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.* Provides advice and guidance on best practice within a defined range of requests.* Follows procedure to respond to service requests and incidents.* Logs and actions alerts in line with agreed procedure dependent on the priority.* Responsible for maintaining CMDB records in line with agreed process.* Positively contribute to a safe work environment ensuring compliance with Health and Safety, Risk Management, Business Continuity and Safeguarding policy and procedure. Protect all personal information in adherence with the Data Protection Act 1998 and the GDPR.* Any other duties commensurate with the responsibilities and grading of the post. Apply now to get your CV in front of the hiring manager! Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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