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    • solihull, west midlands
    • permanent
    • bonus
    • randstad inhouse services
    Expert Fraud Analyst Solihull JOB PURPOSETo help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiativesKEY RESPONSIBILITIESAssist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products..Liaise with the operation to ensure that procedures for Fraud reflect current policies.Carry out spot checking to ensure CFS policies are being adhered to in the operation.Write, test, promote and monitor new rules and initiatives to protect against specific fraud typesMonitor current fraud levels and benchmark against industry averages.Develop Fraud and Chargeback Management Information for all products as required.Monitor fraud loss against forecast and explain variances.Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.Understand the functionality of fraud prevention systems currently in place across all products.Be aware of industry best practices and standards.Understand functionality of operational systems and where this can impact fraud levels.EssentialEducated to degree level or equivalent.Highly PC literateProblem solving and attention to detail.Ability to liaise and influence all levels of management and work with other departmentsSelf-motivatedAbility to make an informed decision based on the information availableAble to prioritise and organiseGood communicatorFlexible approach to tasksGood team workerFully competent in relation to programming Falcon case creation and trans memory rulesAble to use SAS and Access to analyse data and apply results to improve operational processesAble to share knowledge effectively to the benefit of team membersFully understands the different aspects of fraud (i.e. application and transaction level fraud) and able to differentiate between fraud types Substantial experience working within the Personal Finance IndustryPrevious experience of working within an analytical field
    Expert Fraud Analyst Solihull JOB PURPOSETo help minimise the company's exposure of fraud through the introduction of tactical and strategic fraud initiativesKEY RESPONSIBILITIESAssist the Fraud Detection Manager by setting and writing new processes and policies for Fraud prevention for all products..Liaise with the operation to ensure that procedures for Fraud reflect current policies.Carry out spot checking to ensure CFS policies are being adhered to in the operation.Write, test, promote and monitor new rules and initiatives to protect against specific fraud typesMonitor current fraud levels and benchmark against industry averages.Develop Fraud and Chargeback Management Information for all products as required.Monitor fraud loss against forecast and explain variances.Provide weekly and monthly updates on business KPI's and planned initiatives to Line Manager.Daily liaison with the operation to understand latest business trends, agree and recommend action accordingly.Conduct ad-hoc investigations into possible internal or Retailer fraud as necessary.Understand the functionality of fraud prevention systems currently in place across all products.Be aware of industry best practices and standards.Understand functionality of operational systems and where this can impact fraud levels.EssentialEducated to degree level or equivalent.Highly PC literateProblem solving and attention to detail.Ability to liaise and influence all levels of management and work with other departmentsSelf-motivatedAbility to make an informed decision based on the information availableAble to prioritise and organiseGood communicatorFlexible approach to tasksGood team workerFully competent in relation to programming Falcon case creation and trans memory rulesAble to use SAS and Access to analyse data and apply results to improve operational processesAble to share knowledge effectively to the benefit of team membersFully understands the different aspects of fraud (i.e. application and transaction level fraud) and able to differentiate between fraud types Substantial experience working within the Personal Finance IndustryPrevious experience of working within an analytical field
    • solihull, west midlands
    • permanent
    • competitive
    • randstad inhouse services
    Senior Implementation Analyst (Credit Risk)SolihullWork from Home JOB PURPOSEThe Senior Risk Implementation Analyst is responsible for the implementation, testing and maintenance of credit risk strategies within the Decision Systems and operational platforms, working closely with the relevant Risk teams. The role also involves supporting projects around the business such as the launch of new products, changes within Credit Bureau reporting and compliance with FCA and other Regulatory rules and guidelines. The primary focus is hands on delivery of Risk strategy changes within the Decision Systems in line with the business needs, working closely with the other Risk teams to fully understand the requirements and deliver the changes within the agreed timescales. Strategies must be implemented accurately and within the correct governance framework, with appropriate post implementation, monitoring, ensuring changes are successful and that no issues have arisen as a direct result. This role offers wide exposure to various areas of the business and, therefore the ability to communicate effectively with various stakeholders is key to the role. Frequent engagement with the Credit Bureaus and internal IT teams will be required to ensure the services provided by the Credit Bureaus function as expected and consequently ensuring our decision making is always accurate. The role requires a good understanding of the impacts that any changes to the application journey and our systems can have on the customer, therefore the customer must be held at the heart of the decisions made. KEY RESPONSIBILITIES Develop and maintain expert knowledge of our decision system engines and their limitations and surrounding governance.Build sound knowledge of risk strategies for the various portfolios of BNP PF UK.Implementing application and scoring strategies/policies within our decision engine systems namely Strategy Design Studio and internally developed systems. This process involves analysis, UAT, implementation, post implementation monitoring, communication and documentation.Work as a member of a cross-functional team to ensure risk and implementation aspects are covered and delivered e.g. Project deliveries.Maintain the validation of exception reports for the monitoring of the decision engines. This requires you to ensure changes have been communicated - when possible prior to their implementation - to the team responsible for the monitoring logic.Ensure the relevant control/governance programs are applicable throughout every change implemented into the system.Make sure knowledge is spread across the Risk Implementation Team to support, and ensure business continuityEnsuring that the link to Credit bureaus are always operational. Where issues are anticipated or experienced, liaise with internal IT and the Credit bureau to ensure a prompt resolution, limiting the impact to the consumer and the business.Due to the nature of the role there may be a requirement for overtime and on call support, depending on project delivery and supporting our Point of Sale Partners during their operational hours.
    Senior Implementation Analyst (Credit Risk)SolihullWork from Home JOB PURPOSEThe Senior Risk Implementation Analyst is responsible for the implementation, testing and maintenance of credit risk strategies within the Decision Systems and operational platforms, working closely with the relevant Risk teams. The role also involves supporting projects around the business such as the launch of new products, changes within Credit Bureau reporting and compliance with FCA and other Regulatory rules and guidelines. The primary focus is hands on delivery of Risk strategy changes within the Decision Systems in line with the business needs, working closely with the other Risk teams to fully understand the requirements and deliver the changes within the agreed timescales. Strategies must be implemented accurately and within the correct governance framework, with appropriate post implementation, monitoring, ensuring changes are successful and that no issues have arisen as a direct result. This role offers wide exposure to various areas of the business and, therefore the ability to communicate effectively with various stakeholders is key to the role. Frequent engagement with the Credit Bureaus and internal IT teams will be required to ensure the services provided by the Credit Bureaus function as expected and consequently ensuring our decision making is always accurate. The role requires a good understanding of the impacts that any changes to the application journey and our systems can have on the customer, therefore the customer must be held at the heart of the decisions made. KEY RESPONSIBILITIES Develop and maintain expert knowledge of our decision system engines and their limitations and surrounding governance.Build sound knowledge of risk strategies for the various portfolios of BNP PF UK.Implementing application and scoring strategies/policies within our decision engine systems namely Strategy Design Studio and internally developed systems. This process involves analysis, UAT, implementation, post implementation monitoring, communication and documentation.Work as a member of a cross-functional team to ensure risk and implementation aspects are covered and delivered e.g. Project deliveries.Maintain the validation of exception reports for the monitoring of the decision engines. This requires you to ensure changes have been communicated - when possible prior to their implementation - to the team responsible for the monitoring logic.Ensure the relevant control/governance programs are applicable throughout every change implemented into the system.Make sure knowledge is spread across the Risk Implementation Team to support, and ensure business continuityEnsuring that the link to Credit bureaus are always operational. Where issues are anticipated or experienced, liaise with internal IT and the Credit bureau to ensure a prompt resolution, limiting the impact to the consumer and the business.Due to the nature of the role there may be a requirement for overtime and on call support, depending on project delivery and supporting our Point of Sale Partners during their operational hours.

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