- Role: Digital Service Desk AnalystLocation: Norwich or Chelmsford, UKDuration: 3-Month Contract (Inside IR35)Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00)Job SummaryProvides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) sRole: Digital Service Desk AnalystLocation: Norwich or Chelmsford, UKDuration: 3-Month Contract (Inside IR35)Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00)Job SummaryProvides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) s
- Role: Technical Support Analyst - Third Line Support Type: Contract (7 Months)Location: Norwich, UKWorking Model: OnsiteThe Role: We are seeking a specialist to provide critical 3rd Line support focused on infrastructure, identity, and access management. You will be responsible for implementing Microsoft Entra ID MFA, configuring Conditional Access, and driving DSPT compliance and security hardening initiatives.Key Responsibilities:Troubleshoot complex autRole: Technical Support Analyst - Third Line Support Type: Contract (7 Months)Location: Norwich, UKWorking Model: OnsiteThe Role: We are seeking a specialist to provide critical 3rd Line support focused on infrastructure, identity, and access management. You will be responsible for implementing Microsoft Entra ID MFA, configuring Conditional Access, and driving DSPT compliance and security hardening initiatives.Key Responsibilities:Troubleshoot complex aut
