- Role OverviewThe Senior Analyst provides Tier 2+ IT client support for software, hardware (physical and virtual), manufacturing/distribution technologies, and peripherals. This role diagnoses technical issues, fulfills requests, and collaborates with end users and technology teams to maintain operational SLAs and deliver high-quality IT services.Key ResponsibilitiesTechnical Support & Troubleshooting: Deliver Tier 2+ support for hardware, software, operatiRole OverviewThe Senior Analyst provides Tier 2+ IT client support for software, hardware (physical and virtual), manufacturing/distribution technologies, and peripherals. This role diagnoses technical issues, fulfills requests, and collaborates with end users and technology teams to maintain operational SLAs and deliver high-quality IT services.Key ResponsibilitiesTechnical Support & Troubleshooting: Deliver Tier 2+ support for hardware, software, operati
- Lead the Frontline of Global Luxury TechJoin a prestigious, household-name global luxury retail icon and elevate their IT support operations. We are looking for an ambitious IT Service Desk Team Leader to lead day-to-day service desk operations, combining technical expertise with inspiring people leadership.Key DetailsLocation: Fareham (4 days/week onsite)Contract: 6 MonthsSalary: £40,000 per annum equivalent (pro-rata)What You'll DoTeam Leadership: ManageLead the Frontline of Global Luxury TechJoin a prestigious, household-name global luxury retail icon and elevate their IT support operations. We are looking for an ambitious IT Service Desk Team Leader to lead day-to-day service desk operations, combining technical expertise with inspiring people leadership.Key DetailsLocation: Fareham (4 days/week onsite)Contract: 6 MonthsSalary: £40,000 per annum equivalent (pro-rata)What You'll DoTeam Leadership: Manage
