Support engineer jobs can be found in a range of industries with common roles being found in IT. Generally, these jobs are in fast paced environments, which require candidates to have agile working practices and the ability to work within a collaborative culture. Knowledge sharing and striving for continued improvement are important in support engineer jobs. Candidates should have drive, energy, and enthusiasm. In the IT environment candidates will need proven experience in areas like supporting a large user base in a Windows environment, Active Directory, Exchange, Office, SCCM, hardware and peripherals, as well as all versions of Windows O/S. Candidates will find some organisations have structured progression schemes, paid certifications, and continual support for their personal development.