2 jobs found for support

Level 3 Support Engineer - Permanent - £35,000pa - WorcesterLevel 3 support engineer required for a leading organisation just outside of Worcester. The Level 3 support engineer will carry out remediation exercises following an IT health check. The Level 3 support engineer will also use Nessus to implement a vulnerability management process.Key skills: ICT (level 5) qualification or equivalentITIL qualification in IT service management or similarSepcialist service knowledge in software and hardwareComplex issue triage and problem investigationExperience of Microsoft Products, Network, VMware, Storage and Back-up, Storage and various OS environmentsThis is an urgent requirement and I have interview slots (to be conducted over Zoom) as early as next week. If the above role is of ineterest then please forward your CV to Kyle Sotiris at Randstad for an initial telelphone screening immediately.Level 3 Support Engineer - Permanent - £35,000pa - Worcester Randstad Technologies Ltd is a leading specialist recruitment business for the IT industry. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

I am looking for an experienced IT Engineer who is capable of taking responsibility of business critical systems and provide support across the UK, EU and USA. The most important skills for this role would be a good understanding of IT systems, a confident appreance with high communication skills and patience whilst dealing with users outside of the UK. The ability to manage your own workload and work without supervision is essential as your manager will be based in Poland.This contract will be half days, so you will either work mornings or afternoons. Core Tasks:1st Line support of Windows 10 and Office 2016Escalation of 2nd Line issues (Windows/Network Admin and SAP Support)Ticketing SystemsBasic GSM and RF Gun administrationAD AdministrationSQL backup and database restoreIf you are interested in this role then either apply online or send your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.