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      • solihull, west midlands
      • permanent
      • £20,000 - £22,000 per year
      • randstad business support
      ​Do you have a passion for sales? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference.Your responsibilities as a Junior Renewals Coordinator:The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.Running daily and weekly renewals processProActive Telephone CallsOccasional Order ProcessingClosing renewed maintenance and training opportunitiesSpotting up sell opportunitiesMaintaining the company CRMLiaising with Engineers and TrainersLiaising with Sales Team to pass on customers where appropriate.Provide support to the admin team during busy periods.Providing a high level of Customer ServiceAbout you?Customer centric in your approach is essentialWorked in a Sales and Customer service capacityExperience making outbound calls Must have experience in supporting a sales or commercial teamSelf-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Graduate 2:1 + Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureThe Role£21,000 - £22,000 depending on experience25 days holiday + BHParking on-sitePermanent positionMonday - Friday 09:00AM - 17:30 PMDon't miss out out on this opportunity, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      ​Do you have a passion for sales? Is providing a high level of service at the heart of all you do? Like to build and develop great relationships with those internally and externally? Have experience making outbound calls? If the answer is yes, please keep reading.This is a fantastic opportunity to work as part of a small, friendly and supportive sales and customer service team for a company that really do make a difference.Your responsibilities as a Junior Renewals Coordinator:The renewals coordinator will be undertaking the on-going monitoring and management of all renewal maintenance and training contracts. The short-term aim is to reduce the number of contracts on hold and assist in the implementation of a training renewal process. The focus will then be on ensuring maintenance & training contracts are renewed in a timely manner to keep the customer compliant.Running daily and weekly renewals processProActive Telephone CallsOccasional Order ProcessingClosing renewed maintenance and training opportunitiesSpotting up sell opportunitiesMaintaining the company CRMLiaising with Engineers and TrainersLiaising with Sales Team to pass on customers where appropriate.Provide support to the admin team during busy periods.Providing a high level of Customer ServiceAbout you?Customer centric in your approach is essentialWorked in a Sales and Customer service capacityExperience making outbound calls Must have experience in supporting a sales or commercial teamSelf-motivated and enthusiastic to hit targetsAlways looking for opportunities to continually improve personally and as a company Graduate 2:1 + Good communication skills in both Written and oral communications. IT literate - Microsoft applications / CRMAble to build and maintain strong relationships with customers and Team Good organisation and planning skills Ability to perform under pressureThe Role£21,000 - £22,000 depending on experience25 days holiday + BHParking on-sitePermanent positionMonday - Friday 09:00AM - 17:30 PMDon't miss out out on this opportunity, please apply today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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