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    1 job found in newtownabbey, northern ireland

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        • belfast, northern ireland
        • temporary
        • £17,000 - £18,000 per year
        • randstad business support
        We have an exciting opportunity to join a leading NI Energy provider, joining their successfulengineering support team. This team look after the back office administration and scheduling of engineers diaries to ensure customers problems are resolved promptly. Associated Benefits:Enhanced holiday packageFree transport service from City Centre to siteLife AssuranceAnnual Health checksEnhanced pension packageDiscounted membershipsHealth and Wellbeing events throughout the yearExperience: 5 GCSE's or equivalent1 years experience in a customer service administration role1 years experience of managing a diary system and liaising with engineers and service providersData entry experienceGood IT skillsResponsibilities:Dispatch engineers to jobs Update systems in a timely manner and maintain sequential files of engineer's job sheetsLiaise with customers to agree appointment dates or resolve problems and complaintsLiaise with all departments to help resolve customer related issues within company standards of service.Support all processes required to ensure effective operation of emergency services including rota preparation, database update, liaison with dispatch centre, issue of safety notices to the Health & Safety InspectorateSupport processes to ensure that all customer chargeable quotations and renewals are issued in a timely controlled manner.If you think this is the role for you, don't hesitate, get in touch today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        We have an exciting opportunity to join a leading NI Energy provider, joining their successfulengineering support team. This team look after the back office administration and scheduling of engineers diaries to ensure customers problems are resolved promptly. Associated Benefits:Enhanced holiday packageFree transport service from City Centre to siteLife AssuranceAnnual Health checksEnhanced pension packageDiscounted membershipsHealth and Wellbeing events throughout the yearExperience: 5 GCSE's or equivalent1 years experience in a customer service administration role1 years experience of managing a diary system and liaising with engineers and service providersData entry experienceGood IT skillsResponsibilities:Dispatch engineers to jobs Update systems in a timely manner and maintain sequential files of engineer's job sheetsLiaise with customers to agree appointment dates or resolve problems and complaintsLiaise with all departments to help resolve customer related issues within company standards of service.Support all processes required to ensure effective operation of emergency services including rota preparation, database update, liaison with dispatch centre, issue of safety notices to the Health & Safety InspectorateSupport processes to ensure that all customer chargeable quotations and renewals are issued in a timely controlled manner.If you think this is the role for you, don't hesitate, get in touch today!Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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