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    • dublin, international
    • permanent
    • randstad financial services
    The Helpdesk Support Administrator position includes working in our busy service department, answering to our experienced service managers in an expanding industry and working across 4 different business areas. You will be required to support a busy Service Department. The candidate must be fluent in English both written and oral, have a detailed knowledge of Microsoft Office with an emphasis on excel, excellent attention to detail and be willing to learn and work as part of a team. Main responsibilities ∙ Review Follow Up Report each day, log calls and action them. ∙ Type up quotes and record them in CRM system on a daily basis. ∙ Process routine maintenance calls to invoicing stage on a daily basis. ∙ Raise purchase orders for subcontractors and order parts from suppliers. ∙ Assign routine service visits to engineers and keep record of same. ∙ Ensure purchase orders are received from customers where required. ∙ Other duties as part of the Service Department will arise due to the diverse nature of our business. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    The Helpdesk Support Administrator position includes working in our busy service department, answering to our experienced service managers in an expanding industry and working across 4 different business areas. You will be required to support a busy Service Department. The candidate must be fluent in English both written and oral, have a detailed knowledge of Microsoft Office with an emphasis on excel, excellent attention to detail and be willing to learn and work as part of a team. Main responsibilities ∙ Review Follow Up Report each day, log calls and action them. ∙ Type up quotes and record them in CRM system on a daily basis. ∙ Process routine maintenance calls to invoicing stage on a daily basis. ∙ Raise purchase orders for subcontractors and order parts from suppliers. ∙ Assign routine service visits to engineers and keep record of same. ∙ Ensure purchase orders are received from customers where required. ∙ Other duties as part of the Service Department will arise due to the diverse nature of our business. Randstad encourage applications from individuals of all ages & backgrounds. Whilst appointments will be made on merit alone candidates must be able to prove their right to work in the UK or the Republic of Ireland (as relevant). Randstad acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    • dublin, international
    • contract
    • €30,000 - €35,000 per year
    • randstad financial services
    Company:Global financial technology company Role: Develop an awareness of company contractual obligationsAnswering queries from Policyholders and Agents both verbally and in writing in a professional mannerTimely completion of work allocated by your Supervisor in an accurate fashion and within agreed deadlinesEnsure all work carried out to agreed quality standardsCommunicate directly with you team members and other Operations Teams to ensure customer satisfaction is achieved through co-operation Working as part of a team to meet team targets and objectivesBe familiar with and adhere to all corporate policies and procedures including the HR Manual and the Clear Desk policyEnsure completion of all regulatory training within agreed time-frame Requirements3rd Level Qualification or equivalent, or a minimum of 1 years' experience in the Life Assurance Industry.Ability to manage your work in a busy, challenging environment and be a team playerStrong customer focusExperience in Microsoft OfficeRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
    Company:Global financial technology company Role: Develop an awareness of company contractual obligationsAnswering queries from Policyholders and Agents both verbally and in writing in a professional mannerTimely completion of work allocated by your Supervisor in an accurate fashion and within agreed deadlinesEnsure all work carried out to agreed quality standardsCommunicate directly with you team members and other Operations Teams to ensure customer satisfaction is achieved through co-operation Working as part of a team to meet team targets and objectivesBe familiar with and adhere to all corporate policies and procedures including the HR Manual and the Clear Desk policyEnsure completion of all regulatory training within agreed time-frame Requirements3rd Level Qualification or equivalent, or a minimum of 1 years' experience in the Life Assurance Industry.Ability to manage your work in a busy, challenging environment and be a team playerStrong customer focusExperience in Microsoft OfficeRandstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

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