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      • london, london
      • full-time
      • Mind
      Full Time – 36 HoursWe have big goals over the next few years.We’re going to be fighting for mental health in a way we never have before.Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.Will you join us?In these unprecedented and challenging times, Mind is and will be needed more than ever. Our corporate partnerships play a huge role by helping us raise income and public awareness and address key organisational challenges.In the last few years Mind’s Corporate Partnership team has seen exponential growth in terms of team size, number of partners and income/added value delivered. In 2020/21, Mind’s corporate partnerships generated over £12 million gross income for our work.The New Corporate Partnerships team has been at the forefront of securing some fantastic partners for Mind such as Halfords, Dunelm, Kleenex, McLaren Racing, and McVitie’s, to name a few.Our partnerships cover the spectrum of partnership types from strategic partnerships, Charity of the Year partnerships (COTYs), corporate donations, brand and commercial partnerships. You will help us build on our success. We are looking for a great relationship builder, someone who’s self-motivated and creative and also analytical and process driven. This is a varied and ever-developing role which will help us to maximise the impact we can achieve for people with mental health problems through our corporate partnerships.Reporting to the Senior Corporate Partnerships Officer, you will provide New Partnerships Team valuable support, as well as taking the lead on your own projects and partnership opportunities.Closing date: Sunday 29th MayInterviews held week commencing 20th JuneThis will be a flexible working position, with a minimum of two days in Mind’s office at Redman Place, London. That being said, many of our staff work flexibly in many different ways, including hybrid working and compressed hours. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.Location weighting allowances: London £3,477; Regional £1,738.Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.
      • bromley, london
      • full-time
      • Trust Payments
      Trust Payments have an exciting opportunity for a Service Desk Support Officer (Banking Specialist) to join the team.Location: BromleySalary: Competitive + BenefitsAbout Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.Service Desk Support Officer (Banking Specialist) - The Role:The Service Desk Support Officer (Banking Specialist) will be part of the Service Desk team and will provide first line support to our customers. You will practise excellent customer service at all times, via multiple channels - with a particular 'champion' role to play in regards to our new and growing portfolio of banking products.The Service Desk team is the first line of support for customers to the business. It is responsible for resolving first line issues, handling customer phone calls, initial investigation / resolution of issues and escalation to second / third line teams as required. It is also responsible for handling administrative tasks, such as account admin and billing.Service Desk Support Officer (Banking Specialist)- Responding to support cases in the Zendesk tool and on phone calls as required- Being an expert in our banking products and playing a 'champion' role within the teams- Assisting Trust Payment's customers in the operation of their banking and merchant services accounts- Assisting Trust Payment's customers during the integration of their website to our payment functionality- Record details of enquiries, comments and details of action taken via the Zendesk tool- Updating Jira with bug reports and feature requests- Dealing with customer escalations- Tracking Jira tickets escalated to development and updating them where necessary- Liaising with Acquirers when the Development team require information or when new products or requirements are launched- Contribute to meetings with the Service Desk team as required (on-going issues, team huddles etc.)- Keep the Service Desk Senior and Service Desk Lead updated on support issues, and request assistance where needed- Contribute to the 24/7 support model on a rotational basis with the teamService Desk Support Officer (Banking Specialist) - You:Essential:- Loves dealing with customers and committed to delivering the best customer experience possible- Strong customer orientation- Ability to build strong relationships with customers- Shows empathy towards customers- Able to demonstrate appropriate business acumen- Utilises effective problem-solving techniques during stressful situations- Able to adapt in a fast-paced environment- The ability to prioritise own workload- Works well under pressure and to tight timescales- Excellent team player with the skills and ability to build strong relationships with the team and stakeholders within the business at all levels- Ability to work unsupervised in an efficient manner applying integrity with discretion in dealing with customers- Managing a busy workload in a fast-paced environment- Experience of using Zendesk or similar ITSM tool- Excellent typing skills and IT Skills including Microsoft Office (Excel, Word and PowerPoint),- Salesforce, DMS, Data handling and Record keepingProblem analysis and resolution- Information gathering- Able to articulate technical explanations in a non-technical way- Strong communicator able to communicate confidently with all levels of colleagues within the business - including providing coaching, training and support around our banking product set- 1+ years in a similar customer service orientated support role within a banking product/service environment- Experience of working in an ITIL environment- Dealing with customers on the phone and via email- Handling difficult situations over the phone with customersDesirable:- ITIL Foundation qualified- Understanding of Payment system capabilities and features- Experience of working for a Payments or Fintech companyService Desk Support Officer (Banking Specialist) - Benefits:- Opportunity to be part of a rapidly scaling and market-leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family-friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- CelebrationsWe understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.To submit your CV for this exciting Service Desk Support Officer (Banking Specialist) opportunity, please press 'Apply' now.
      • london, london
      • full-time
      • Web Recruit
      Housing Officer (6 Month FTC)Location: Home-based/site-based across North LondonSalary: £31,452 per annumJob Type: 6-month (FTC), Full-time, 5 days per week (with the possibility for extension)Who Our Client IsOur client provides safe and affordable homes for people in London, helping their residents to enjoy vibrant, active and fulfilling lives.Your RoleWorking across North, and Northwest London. As a Housing Officer, you will have a strong focus on ‘putting residents first’, understanding complex anti-social behaviour cases, dealing with neighbour disputes, working alongside our client’s Income Management Team and the Compliance Team, ensuring that their properties and residents are safe in their homes. To have an in-depth knowledge and understanding around safeguarding, reporting and managing cases.You will actively work with partnerships and agencies to support our client’s service delivery and deliver service developments and improvements that optimise Social Value and value for money.About youThe ideal candidate will be passionate, enthusiastic and innovative. A qualification in housing/care/customer services is desirable. The following are considered essential:- Experience with Tenancy Sustainment- Advanced knowledge of the impact of mental health, drug and alcohol on a resident and the neighbourhood, accessing services- Understanding resident/customer engagement- Experience of handling and resolving complaints and conflict resolution, and understanding the Housing Ombudsman- Experience of Housing Management SystemsReporting to the Portfolio Manager, you will embrace training that is tailored to your ability to manage residents needs and improve your performance.Our client is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and they always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let them know. They are passionate about supporting diverse candidates.If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV, if you wish to include, our client is also happy to receive covering letters.Please note that our client considers applications as soon as they receive them, interviews will be held as soon as possible and they will make an offer immediately, if they find the right candidate. Apply without delay!
      • london, london
      • full-time
      • Digiden Ltd
      Job Title: Secretary for Property Company with ;2 years’ experienceLocation: London, W1GJob Type: PermanentSalary: £25-30K DOECompany:Our client is a Well-established Privately-Owned Property Company. They own an extensive portfolio of residential properties and some shops throughout the prime areas of London, particularly within the North and Central London Area. Their properties are sought after by mature students and professional tenantsThe Role secretary/PA to director assisting ,supervising ;Diary management of co. director using outlookMaintaining AST’s and deposit scheme of tenantsMonitoring maintenance contractors and repairs of the properties, etc.Liaising with management to ensure any repairs concerns are dealt with in a timely and professional manner.Checking tenants’ monthly payments, dealing with utilitiesDealing with correspondence and emails etc.Reporting to Company Director and dealing with appointments and ad hoc requests as required.Self-confident multi-tasking working independently and be working with team of fourworking with word excel and IT proficient office managementThe PersonYou will possess excellent administrative skills and have at least 2 years’ experience in the property challenges hands onYou should have advanced skills in the use of Microsoft Office (Outlook, Excel and Word). Able to prioritize and plan your own workload and possess a high level of integrity, diplomacy and discretion with excellent communication skills.At least 2 years’ experience required! otherwise no need to apply
      • london, london
      • full-time
      • AWD online
      Field Collections Officer / Debt Recovery Agent with good communication and customer service skills and previous experience in a similar role (applications from Enforcement Agents also welcome) is required for a leading provider of debt collection services based in Harrow, London. If you are self-motivated, organised and professional then please read on. SALARY: £25,000 - £35,000 OTE (Basic Salary £23,000, Car Allowance £2,500 and Uncapped Commission. London Weighting of £2,000 within the M25) All Business miles from your home address will be paid one month in arrears at a rate of per mile LOCATION: This is a field-based role and you will cover the North London area (N postcodes) JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday ** FULL TRAINING AND EQUIPMENT PROVIDED ** JOB OVERVIEW We have a fantastic new job opportunity for a Field Collections Officer / Debt Recovery Agent with good communication and customer service skills and previous experience in a similar role. The company is a leading provider of debt collection services to the utility and financial services markets. Due to the continued growth of the company, an opportunity has arisen to join their Field Collections Team. Working as a Field Collections Officer / Debt Recovery Agent you will be working on behalf of many major household names, including large utility and financial services companies, attempting to resolve debt issues by visiting customer premises. As a Field Collections Officer / Debt Recovery Agent you will also be visiting premises to establish occupier details, confirm meter readings and to make contact with customers where remote communication methods have failed. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. CANDIDATE REQUIREMENTS As a Field Collections Officer / Debt Recovery Agent you will have: • Good communication skills • The ability to work alone • Confidence in leading a team of support staff on warrants of entry • Ability to review and understand customer vulnerability • Ability to detect gas and electricity meter theft / interference • Attend magistrates court to provide evidence where require • Strong customer service skills • Organisational skills to plan workloads • Competent IT ability and familiarity with the Microsoft Office suite In exchange, you will be provided with all of the necessary training, required equipment, a competitive remuneration package which includes a day rate and commission payments and the on-going support of a highly respected company. You will need to have your own vehicle (with relevant business insurance), a full valid driving licence and will be subjected to a criminal records check. EXPERIENCE Candidates will have previous experience of working in any of the following: debt recoverydebt managementdebt collectionrelationship managerenforcement officerarrears officerarrears controller or credit control A full valid driving licence Your own vehicle (with relevant business insurance) HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P8668 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in North London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awdonline |
      • london, london
      • full-time
      • Vitality
      Vitality, Company Secretarial Assistant, London, £Competitive + Bonus + BenefitsWe’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With + UK members and more than 25m globally, we’re out to make the world a healthier, happier place.That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks, and access to our full range of partners and rewards.It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members, and good for you.As our Company Secretarial Assistant, you’ll get the benefits our members enjoy, including:Our award-winning private Vitality Health insurance + wellness incentive programmeAccess to The Vitality Programme – Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV, and half-price gym memberships to name a few!Personal health fund + Life AssuranceStakeholder Pension Plan with employer contribution25 days annual leave + Bank holidays + option to buy and sell 5 moreFlexible benefits packageInternal incentives, competitions, and awards – a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetimeA genuine opportunity to grow and establish a long-term careerAs our Company Secretarial Assistant, you will provide comprehensive company secretarial support to the Boards and Committees for the Vitality Group of companies.Key responsibilities as our Company Secretarial Assistant will include:Being a Secretary to a number of regulatory Committees and other significant regulatory governance committees as required; involving the drafting of agendas, minutes and following-up actions/matters arisingUnderstanding operational and financial issues and minute them appropriatelyManaging annual calendar of items for Board approval and maintenance of governance documentsAssisting with statutory filings and obligations for Companies House filings and the maintenance of statutory registers using EntitiesAssisting with drafting Governance Framework documents, Terms of Reference, Articles and Group policiesAssisting with director induction preparationLiaising with the Board of Directors, Chairs, Non-Executive Directors, Independent Non-Executive Directors, internal and external audit, legal, and group finance and other group functionsCanvassing availability and drafting calendar invites for Board and Committee meetingsArranging and overseeing the practical matters relating to the Board and Committee meetingsWhat we’re looking for in our Company Secretarial Assistant:An ability to work to tight timelinesThe ability to manage own workload, ability to multi-task and prioritises effectivelyFlexibility and adaptability through organisational growthThe ability to work effectively as part of a teamWorking for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved.Closing Date: Tuesday 14th June 2022If you feel you have the skills and experience to become our Company Secretarial Assistant,thenplease click ‘apply’ today.
      • london, london
      • full-time
      • eRecruitSmart
      We have an excellent opportunity for an enthusiastic and dedicated Medical Secretary to join our clients Work from Home team, who would be happy to grow and develop into other areas of this fast expanding clinic.About the CompanyOur client provides a unique clinical framework to deliver personalised mental health care through power of precision medicine, technology and human interaction, whose mission is to meet the mental health and well-being needs of people and healthcare professionals.They are a renowned team of clinicians, scientists and engineers who started as one of the first medical clinics specialising in preventative medicine, working to help people live as the happiest, healthiest versions of themselves, and due to business growth they are now looking to expand their remote working team.About YouTo be successful for the role of Medical Secretary you must have / be:•Forward thinking with exceptional attention to detail•Very experienced with Microsoft Word/Excel•Previous medical secretary experience•Excellent telephone manner and ability to adapt communication to suit individual's needs•Ability to work and think independently and make links with tasks at hand•Be willing to improve/build upon current skill set•Be passionate and process driven•Ability to communicate with internationals and work through possible language barriers•Strong research capabilities, both UK and international•Previous experience in private healthcare would be advantageous•Ability to speak French and/or Arabic would be advantageous but is not essentialAbout the Hours and RewardsThis is a full time Work from Home role and as a Medical Secretary your working hours will be to 6pm although this is flexible and may be subject to change according to adequate provision of service needs and you will receive an excellent and competitive salary starting from £25,000 per annum, negotiable based on previous experience and skill set. Health insurance provided amongst other benefits upon successful completion of probation period.How to ApplyPlease note that eRecruitSmart is advertising the role of Medical Secretary on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied ; Please only apply if you consent to these terms.You must have eligibility to work in the ; Please note, only suitable applicants will be ; If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!Work from Home, WFH, Medical Secretary, private healthcare secretary, private healthcare, Secretary, French speaking, Arabic speaking, French, Arabic, WFH
      • london, london
      • full-time
      • Clean Air Fund
      Executive Assistant – Programmes and Strategic Partnerships and Communications (SP&C)The Clean Air Fund is looking to recruit an Executive Assistant to join the team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air #x202F;   As an Executive Assistant with Clean Air Fund you would be responsible to provide administrative support to the Programmes and Strategic Partnerships and Communications (SP&C) Directors to help ensure the smooth running of their functions. This includes acting as liaison point for both Directors in their engagement with external and internal partners, grantees, and other key relationships and organise relevant meetings with them. Your day-to-day activities would include management of the Director’s diaries, resolving conflicting priorities and providing logistical support, such as booking meeting rooms and office ; You would also support organisation and delivery of the Grants and Charitable Activities Committee, which meets four times per year and approves the organisation’s grant making and direct delivery activity, and on occasion, be involved in related projects within the respective ;To be successful in this role you have previous PA/EA experience working for senior executives in busy and complex environments. Your tasks have included diary management, minute taking, support with meeting logistics (online and in person) and drafting communications. It is vital you have strong organisational and project management skills with excellent attention to detail. As a person you are a motivated self-starter with an ability to work unsupervised and you are proficient in all areas of ; You will need to have the right to work in the UK to apply for this role.To apply, please send your CV and a cover letter stating how you meet the criteria in the person specification.For more information on this role, as well as the full person specification please see the job ; Closing date- 24th May 2022 Salary- Circa £40,000 Full time and permanent As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable. We are committed ensuring the safety and protection of our employees from all forms of ;
      • bromley, london
      • full-time
      • Trust Payments
      Trust Payments have an exciting opportunity for a Zendesk / Workflow Administrator to join the team.Location: BromleySalary: Competitive + BenefitsAbout Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.Zendesk / Workflow Administrator - The Role:You will be our expert resource in Zendesk usage across the entire organisation.You will design, configure and implement workflows utilsing Zendesk and related technologies. You will design these Zendesk processes and config in conjunction with process re-engineering work (transformation) as well as when responding to challenges or defects in current set-up (BAU).You will also use Zendesk to create reporting which ultimately feeds our resourcing and capacity planning models.Zendesk / Workflow Administrator - Key Responsibilities:- Provide front line support for Zendesk issues within Trust Payments- Conduct Zendesk configuration activities specified through the change prioritization process- Lead technical deployment of Zendesk to new teams, and assist with project rollouts- Document processes in operations before and after project rollouts- Understand internal team objectives with Zendesk and ensure that their setup and workflows are helping them achieve these goals, using a consultantive approach as appropriate- Produce documentation on Zendesk configuration- Support other operational systems linked to Zendesk where necessary ( Mindbend, Salesforce, Contact Centre)- Track usage of Zendesk across various teams through qualitative and quantity measures- Communicating and building effective relationships with stakeholders across the whole business- Work with 3rd party customer partners where needed to maximise our quality of service through Zendesk support- Assist with our Workflow improvement initiative, proposing creative solutions using Zendesk and other technology, in order to improve our efficiency and effectivenessZendesk / Workflow Administrator - You:Essential:- Knowledge and experience of using Zendesk- Strong self-management skills and an ability to multitask- Demonstrated technical aptitude - and the passion to learn new technologies- The ability to engage in both tactical and strategic conversations with senior leaders- Design, development, test, and implementation of applications changes- Able to produce clear technical documentation to support the delivery of a project and knowledge transfer- Ability to map processes and procedures - and to use existing processes to design solutions- Uses best practice to improve products/services or processes- Excellent communication and presentation skills- Highly organised, analytical, with a strong attention to detailDesirable- Providing technical support and solutions to new region and country rollouts- Coding or system support- Understanding of API's- Salesforce experience- Myndbend experience- Lean six sigma or similar qualifications/knowledge- Strong understanding of business processes in a Financial Services organisationZendesk / Workflow Administrator - Benefits:- Opportunity to be part of a rapidly scaling and market leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- CelebrationsWe understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.To submit your CV for this exciting Zendesk / Workflow Administrator opportunity, please press 'Apply' now.
      • ruislip, london
      • full-time
      • Hiring People
      Warehouse Picker / Packer with Van driving experienceOur clients, who are 2 x winners of Her Majesty The Queen’s Award for Export, currently have opportunities for Pickers and Packers to join their friendly and hardworking team based in South Ruilsip, ;You will be an ambitious worker to join their fast paced online company. Ideally you will want to grow within the company and look to progress within your working life.Duties include (but not limited to):•Picking stock lines•Packing and preparing orders to be despatched•Local deliveries of orders •Weighing and labelling packaged goods ready for dispatch•Cleaning work areas•Reporting any problems during the shift to supervisors•Handling deliveries (may involve lifting heavy boxes)•Reporting to warehouse managers/supervisorsWhat they're looking for:•Someone who takes pride in their work and is always keen to improve it•Driving license/ ability to drive in the UK What they offer:•A fun and friendly team•Competitive salary and regular performance reviews•Progression opportunities•Sensible working hours•Opportunity to grow within a fast-growing start upSalary: £22000 per/annumWorking Hours: 9-6 Monday - Friday (with an hour lunch)About our ClientOur client was formed in 1965 with a focus on bringing FMCG to markets across the world including Europe, Africa, America and ;Their success has been rewarded by having twice been awarded The Queens Award for ; They are a family run business with 16 employees, but are also part of a larger organisation employing around 600 ; They are employee focused, and as such are rewarded with loyal, long term employees.How to ApplyIf you are interested in this position please attach an up to date copy of your CV to the link provided and our client will be in direct contact.
      • london, london
      • full-time
      • The Hyde Group
      AdministratorLondon BridgeSalary £20,185 - £25,520Closing date: 4th AprilInterviews: w/c 09/05/2022We’re looking to recruit an Administrator to join the Finance and Resources Team at our head office located in London Bridge This is a full-time permanent role, with flexible working available on a hybrid basis (60% remote and 40% office based).The Hyde Group’s vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.In this role, you’ll co-ordinate and deliver an excellent administrative support service for the whole of Hyde’s finance team, supporting the team to provide an excellent service for the organisation, both internally and externally, and maintaining, updating and co-ordinating administrative systems and processes to ensure Hyde’s finance team delivers a highly professional and efficient service. You will also assist the Finance Team Co-ordinator in managing and co-ordinating the finance team’s workplan, policies and procedures and staff engagement and welfare programmes.Duties of an Administrator:Coordinate all administrative activities as required by Hyde’s finance team, including: Organisational requirements such as learning and development, expenses, annual leave etcKeep relevant finance records up to date including team training records, producing reports and other information as required (KPI reporting).Assist the Finance Team Manager in creating and maintaining a central hub for finance policies and procedures.Assist the Finance Team Manager in designing an ongoing staff engagement and welfare programme across finance, leading on the co-ordination of events such as annual awaydays, team briefs, and team building events.Lead on communications within the finance team and with the rest of the business, ensuring that the finance hub is up to date and co-ordinating the posting of items on Hyde’s intranet and Hyde wide emails etc.Provide PA support to the Finance Directors as required, including diary management and co-ordination of meetings.We offer a great flexible benefits package, a 35-hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
      • belvedere, london
      • full-time
      • Hiring People
      Would you like a role where there is real scope for career progression? Would you like to work for a company who offer performance related bonuses alongside your salary? Would you like the opportunity to share in the company's success and work for a team who ensure that their staff feel valued?If so this could be the role for you! Our client is a growing construction company who were established in ; They have a great reputation with clients in South East and Central ; The company's growth and development has been founded on a powerful reputation for quality delivery and a flexible approach to client and project demands across all sectors of the ;Due to expansion they are currently looking for someone motivated and passionate to help them grow the business by building systems and processes which will improve efficiency and sustainability.Personal attributes that are imperative to this role are an innovative attitude, and you must be organised and reliable.Daily duties will include but not limited to•Assistance with RAMS and H&S requirements from our clients•Build tender documents and formalise quotes on time•Assistance in working towards ISO accreditations and maintaining current accreditations•Assistance with organising labour and procurement, including expanding the current supply chain and maintaining relationships with subcontractors•Managing part-time members of staff, ensuring the projects they work on are free flowing and that company are delivering the full package to our clients•Maintain a database to ensure all contractor information is up to date•Helping to deliver new marketing strategies across the company•Working with the accounts team to ensure all financial reporting is correctly captured and devising new strategies to get the best value•General admin, filing, printing, keeping up with the business correspondence•Responsible for the smooth running of the office and ensuring all facilities are always available•Promoting the company's core valuesKey Skills:•Discretion and trustworthiness: you will often be party to confidential information•Flexibility and adaptability•Good oral and written communication skills•Good organisational skills and the ability to multitask•The ability to be proactive and take the initiative•Demonstrate good attention to detail•Good knowledge of all Microsoft packages and the ability to learn company-specific software when required.Company Benefits:•Overtime pay available (when required)•Hybrid working available•Staff training/development•Company eventsHow to Apply:If you are interested in this position and would like to learn more our client would love to hear from you! Please attach an up to date copy of your CV to the link provided and they will be in direct contact.Good luck!
      • bethnal green, london
      • full-time
      • Vibrance
      Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing teamin Bethnal Green. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £23,694 - £25,118 per annum, plus benefits including the opportunity for hybrid working.About the role:As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.The Housing Officer role will be supporting our services located across London & South- East England and as such ability to travel is essential.Responsibilities as our Housing Officer will include: Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move outEnsuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessaryProviding support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared livingWorking alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being metIn return for your skills, knowledge, and experience, you’ll enjoy:A comprehensive training programme covering core skillsGenerous holiday entitlementPension schemeRewards and recognition for your serviceTo join us as our Housing Officer please click apply below.
      • bromley, london
      • full-time
      • Trust Payments
      Trust Payments have an exciting opportunity for a Service Desk Support Officer to join their team. Location: BromleySalary: Competitive + BenefitsAbout Us:Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. Service Desk Support Officer - The Role:The Service Desk Support Officer will be part of the Service Desk team and will provide first line support to our customers, always practising excellent customer service, via phone and in writing.Service Desk Support Officer - Key Responsibilities:- Responding to support cases in the Zendesk tool and phone calls as required-Assisting Trust Payment's customers during the integration of their website to our payment functionality- Manage customers' accounts- Record details of inquiries, comments and details of action taken via the Zendesk tool- Updating Jira with bug reports and feature requests- Dealing with customer escalations- Tracking Jira tickets escalated to development and updating them where necessary- Liaising with Acquirers when the Development team require information or when new products or requirements are launchedService Desk Support Officer - You:- 1+ years in a similar customer service orientated support role- Strong customer orientation- Experience of working in an ITIL environment- Experience of using Zendesk or similar ITSM tool- Excellent typing skills and IT Skills including Microsoft Office (Excel, Word and PowerPoint), Salesforce, DMS, Data handling and Record keeping- Problem analysis and resolution- Able to articulate technical explanations in a non-technical way- Strong communicator able to communicate confidently with all level of colleagues within the business- ITIL Foundation qualified- Understanding of Payment system capabilities and featuresService Desk Support Officer - Benefits (subject to local office benefits policy)- Opportunity to be part of a rapidly scaling and market leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders - Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building - CelebrationsWe understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.To submit your CV for this exciting Service Desk Support Officer opportunity, please click 'Apply' now!
      • london, london
      • full-time
      • Ad Warrior Ltd
      Property Manager / Administrator - Working From HomeSalary: £20,000 Per AnnumLocation: Permanent work from home (London based)About the CompanyOur client is a five-star rated property investment company that focuses on impeccable service to drive business success. They are focused on giving the tenants the best experience.The company pride themselves on their personable service and they always strive to go above and beyond the tenants expectations in every aspect of the tenancy.They’re now looking for a personable and confident Property Manager / Administrator to join their close-knit team in with the majority of properties in Barbican, Farringdon, Bloomsbury and Old Street.The Benefits•Salary of £20,000 working from home•Performance bonus•Company phone and laptop•High-performance and exciting work culture•Generous reward package•Comprehensive training programmeThis is the ideal role for a property professional to step up, advance and grow their career with this property investment company.They’ve built an incredible reputation for service and their portfolio speaks volumes about their depth of skills and expertise. You’ll have the chance to learn from the best and enhance your existing experience levels with an outstanding team. What’s more, the company are offering a superb package alongside great training, within a friendly working environment. So, if you are ready for a change and to take your next step on the ladder, this is the role for you.The RoleAs a Property Manager / Administrator, you will be tasked with delivering outstanding service to the Landlord and Tenants in a flexible and responsive manner.The company’s service tenants have come to expect is second-to-none and, in today’s competitive property market, putting them above all other considerations is the key to success. Your role will involve providing effective, regular communication, dealing with requests and issues efficiently and ensuring all properties are up to standard, safe and ready for occupation.Specifically, you will:•Build and maintain great relationships with tenants•Monitor and deal with repair and maintenance requests and ensure works are completed•Draw up tenancies•Attend regular meetings with Director in Kensington•Maintain your knowledge of property legislation•Carry out pre-tenancy inspections•Provide assistance at the end of tenancies including communications in relation to deposits•Complete supporting admin, records and logs•Complete all property manager responsibilities relating to the role•Be proactive in changing processes for the betterAbout YouTo be considered as a Property Manager / Administrator, you will need:•To have experience in the property market and take pride in liaising with landlords, tenants and contractors to resolve both technical and practical issues•Experience of delivering impressive levels of customer service•Experience with managing Central London properties (Preferred) •To thrive under pressure•A great eye for detail•To demonstrate strong administrative and IT skills•The ability to work as part of a team and individually•Superb organisational and communication skills•To be proactive and have a passion for problem solving (with a smile!)Other organisations may call this role Lettings Consultant, Lettings Advisor, Tenancy Advisor, Property Consultant, Lettings Negotiator, Estate Agent, or Lettings Agent.You may already possess experience in one (or more) of the following roles: Property Administrator, Property Assistant Manager, Property Assistant, Lettings Administrator, Tenancy Officer, Accommodation Administrator, Housing Operations Assistant, or Tenancy Administrator.If you feel you are a suitable candidate and would like to work for this reputable academy, then please do not hesitate in applying.
      • london, london
      • full-time
      • Language Matters
      We are currently looking for a French or Spanish-speaking Underwriting Technician to join a large insurance provider based in Central London. This is an excellent opportunity for someone with previous experience in administration, ideally in an insurance company, to be part of fast-growing company, with a collaborative team . The company is going to adopt the 4 days working week model at the beginning of April.Your responsibilities will include:Managing translation and reviews of documentsManaging administrative duties related to client, company and market documentation and making sure it is accurateCarring out ad-hoc projectsOther duties as assignedAbout you:This would be an ideal role for someone with previous experience in an administrative role, with an interst in growing their career in the insurence industry, with the addition of fluency in French and/or Spanish. Profile:Fluency in Spanish and/or French is mandatoryExperience in using PowerBI and Jet would be beneficialPrevious experience in and administrative role, ideally within InsuranceProficient user of Ms OfficeHard worker and able to take full responsibility for varied duties including basic bookkeeping and management of contractual and other legal issuesTo apply, please send your CV in English and in Word format to Alexia. languagematters is acting as an employment agency in relation to this vacancy.
      • greater london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOIn the capacity of an Administrative Assistant (“AA”) you are required to support multiple Global Services ("GS") stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be proactive, handling confidential information with utmost discretion. The goal is to leverage stakeholders’ time enabling them for other value-added functional activities. This position is also expected to work as part of a team, with other AAs in Global Services. AAs may also be assigned to back up other support staff as required.YOU'RE GOOD ATPerforming successfully in a fast-paced, intellectually intense, service-oriented environment, interpreting rules and guidelines to enhance the business and in keeping with BCG’s values and cultureWorking successfully within a complex, highly matrixed organizationYou need to be able to understand and manage complex reporting relationshipsYOU BRING (EXPERIENCE & QUALIFICATIONS)A graduate degree4 + years of relevant administrative/secretarial work experience gained within a professional services environment or multi-national companyExcellent oral and written English language communication skills and at least one other European languageProficiency in MS Office (Word, Excel, PowerPoint, Outlook)KEY COMPETENCIESStrong interpersonal skills, enabling you to work effectively with all levels of staffExcellent organizational skills, ability to set priorities, attention to details and tenacious with follow-upsConvey a strong positive personal and professional image with excellent standards of professional behavior and ethicsTeam player, highly motivated, energetic, resourceful, and friendlyService-oriented, flexible, and able to work under pressureDemonstrates accountability and ownershipReliable, timely and flexibleAnticipates the needs of others and demonstrates a service orientated proactive approachDemonstrates a concise and effective style in oral and written communicationEffective in time managementAbility to work in a highly matrixed organizationYOU'LL WORK WITHOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionWe are:Publicis Sapient is a digital transformation consultancy. We help some of the biggest companies in the world create a unique strategic advantage with our digital, strategy, consulting, and technology services.We’ve been working in digital innovation for more than 3 decades and have created numerous world-firsts - including the first online seat selector for United Airlines, the first digital menu boards for Dunkin Donuts and the first digital trade finance bank for AGTB. We’ve also developed entirely new propositions like Marriot Homes and Villas to disrupt Airbnb, and we’re even helping develop NEOM, an entirely new city in Saudi Arabia.The Customer Experience & Innovation Consulting Team at Publicis Sapient: We are a group of super-smart people with diverse skills and experience who like solving complex challenges to create what’s next across a wide range of industries – from retail to energy, from automotive to financial services, from life sciences to logistics.We work at the intersection of innovation in technology, business and customer experience to conceive, develop, design and deliver new experiences that will transform businesses and make life better for millions of our client’s customers.We harness deep customer research, insight and understanding to identify, test and validate new opportunities, then shape them into market-defining strategy and solutions for our clients.We work in a fast-paced, ‘sprint’-based environment where no two days and no two challenges are the same.We thrive on innovative and impactful work for clients and for ourselves.We can draw upon an unrivalled depth and breadth of technical, creative and consulting capability across Publicis Sapient to shape businesses so they can meet ever-evolving customer needs.We do this at scale. We make an impact.The role of a Senior Manager in CX&ICAs a Senior Manager in CX&IC at Publicis Sapient, you will act as a transformation partner for our clients – helping them understand how changing customer expectations and marketplace dynamics will require them to deliver new, innovative experiences, propositions, products and ;You are an eclectic thinker who can balance multiple considerations simultaneously – changing technologies, emerging business models and customer insight – to identify new opportunities for our clients.You will be well versed in ‘design thinking’ and ‘systems thinking’, and the application of these techniques to uncover, identify and understand customer interests, motivations and behaviours, then work iteratively and collaboratively towards experiences that meet these customer needs.Job DescriptionAs a Senior Manager in the CX&IC team, you will:Act as a transformational partner for clients - including departmental heads and project sponsors.Work autonomously in the strategic ownership of larger, more complex projects from the client briefing through to final recommendations and ;Work collaboratively with all disciplines (and the client) to define how we will create customer and market insights that inspire the team and generate breakthrough ;Develop and conduct customer and marketplace research that helps strategically frame, validate or test core hypotheses, then distil this research into actionable ;Use ‘design thinking’ and ‘systems thinking’ techniques to identify opportunity areas for new experience, propositions, products and services, then help converge thinking around feasible, viable and desirable ;Clarify and translate the strategic direction into priorities, objectives and a clear evaluation ;Facilitate the creation of design / strategic artefacts - personas, as-is and future state customer journeys, service blueprints, storyboards, prototypes, ;Be a strong and convincing narrator and moderator both internally and with clients, reconciling perspectives, finding common ground and advocating customer value and business solutions at critical ;Mentor more junior staff, defining a role for them on projects, overseeing their work and guiding their development in the ;Actively seek out thought leaders and different perspectives on industry approaches, developments and break-through methodologies.Develop new techniques and approaches, then collate and share expertise across the discipline in order to help build the company’s collective ;Act as a champion and advocate for customer research and insight generation techniques both internally and to a wider external audience.QualificationsAbout You: You are commercially minded; you can identify and pursue new opportunities to bring value to client engagements.You are able to see the big picture and zoom in on the details to impactful moments of the customer ;You champion the customer and evidence-based ;You display empathy, intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and ;You are passionate about delivering meaningful experiences which positively impact the lives of our clients’ ;What you need to have:An outstanding portfolio of work demonstrating strong customer insight-driven design thinking across a diverse range of ;Experience formulating novel research and development programmes that iteratively identify, test and refine new and innovative propositions, products and ;Experience working collaboratively with colleagues and clients in a variety of different ways – flying solo, as part of an “consultancy” team, co-working with the client in “agile” ;A mind set that’s open to change and to challenge – you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for ‘that’ll do’, resilient, and eager to ;Pride and passion in your work.Additional InformationWhat you’ll get from us:In the CX&IC team:A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear-point of answering that question – and the answer will likely shape the experience of millions of people.Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.Autonomy – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.Support – we’re committed to making you better at what you do best - plenty of training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.In the Publicis Sapient more generally:Smart, decent, fun, stimulating, collaborative folk to work with.Lots of travel/work abroad opportunities (COVID allowing).Wellbeing perks included subsidised gym and in-house massages.Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks) (once we’re back in the office, obviously).
      • london, london
      • full-time
      • 360 Talent London
      STOCK ADMINISTRATOR - LUXURY FINE JEWELLERYLUXURY DEPARTMENT STORE AND BOUTIQUE - CENTRAL LONDONTHE COMPANY:Prestigious fine jewellery houseUnique creations inspired by a longlasting tradition THE CANDIDATE: Experience in cash-desk management responsibilities, controlling accuracy of payments, following up after paymentsManage all the stock actions: transfers, quality control, reservations, labelling, price changes etc.Manage all e-commerce stock actions: preparation of e-commerce stock, returns and refunds, investigation of discrepanciesManage all the inventory actionsStrong attention to detail with the ability to handle multiple tasks simultaneously and with precision. THE PACKAGE: Basic salary up to 30,000 per annum Excellent benefitsThis is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate ;You will be invited to have a video screening call 360 Talent London are a boutique recruitment firm, specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, Facebook and Twitter to stay updated with all of our latest job opportunities!
      • thamesmead, london
      • full-time
      • Four Seasons Health Care Group
      We are currently recruiting for a Home ; As a Home Administrator you will provide comprehensive administrative support to the Home Manager and ensure the effective operation of administrative systems and ; As one of the largest healthcare providers in the UK it’s important to us to couple great care with meaningful and enjoyable experiences.As a Home Administrator you will be:Responsible for supporting the centralised sales, purchase ledger, and payroll systems by providing accurate information to meet required deadlinesDrafting standard communications including letters and emails on behalf of the Home ManagerProviding first point of telephone and face-to-face contact for visitors and callers to the HomeDevising and maintaining databases and spreadsheetsCollating statistics and produce reports.Producing documents and presentations from materials providedResponsible for the provision of weekly/monthly submissions to the Managing Director or central Support functions including Finance, HR, Payroll, LegalAssisting with the maintenance of effective filing systems including resident files and personnel files for each colleagueResponsible for an organised and effective archiving process, ensuring that files are stored safely and securely and can be easily retrievedAttending meetings in the Home, producing complete and accurate notes/formal minutes and co-ordinating the circulation of information and action points immediately following the meeting. Devising and operating admin systems in support of functions within the HomeTo succeed you will beA team player who engages well with othersStrong communicator with good interpersonal skillsOrganised and sympathetic, remaining calm under pressureAble to multitask and a good coordinator who can work unsupervisedFlexible and adaptable to changePassionate about careIf you possess these qualities then experience of working as a Home Administrator isn’t ; We provide you with excellent learning, development and support opportunities, to equip you with the knowledge and skills to make a real difference in the role.We offer you a great range of benefits, which include:Competitive salaryGenerous holiday entitlementVarious shifts available including working 3 days on and 4 days offRefer a Friend scheme of £150 (unlimited referrals)Free mealsAccess to excellent trainingCareer development opportunitiesDiscounts and benefits suited to your lifestyleFree onsite parkingFree uniformNEST work place pension contributionsLong service awards
      • greater london, london
      • full-time
      • Hiring People
      Warehouse Worker - PickerThe purpose of the Picker in the Warehouse Worker role is to complete shipments by processing and loading orders.Salary is £ and then increased based on how the person does. But there is room for increase in a short space of time.As a Warehouse Worker - Picker you will be responsible for the following:Duties:•Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in packing area.•Maintains inventory controls by collecting stock location orders and printing requests.•Maintains quality service by following organisation standards.•Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.•Completes reports by entering required information.•Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:•Teamwork•Coordination•Organisation•Planning•Time Management•Reporting Skills•Inventory Control•Documentation Skills•Equipment Maintenance•DependabilityHow to ApplyIf you would like to apply, please attach a copy of your CV to the link provided and successful applicants will be contacted.
      • london, london
      • part-time
      • The SmartList
      Indeed Flex needs Food Prep Assistants in London for £11 per hour!*Plus Holiday pay accrued at With Indeed Flex, you will receive free access to all kinds of exclusive benefits!£40 Referrals for each friend you refer to us!Free insurance, from paid sick days accident pay to family leaveStay healthy with 24/7 digital GP and mental health supportSave on food, fuel, technology and more with dozens of deals and discountsHigh wages paid weeklyAccess to Social Media groups to meet other like-minded FlexerShifts type: Flexible day, afternoon and evening shifts available!Food Preparation Assistant Responsibilities:Complying with health regulations and safety precautionsTagging, labelling, dating all materialsPreparing workstation with all necessary ingredients and equipmentOverseeing stock and food supplyBasic cooking tasks that may arise on the job Indeed Flex is the #1 Temporary Staff App. Download our app and gain ownership, control and choice in managing when and where you work.Follow these steps to get verified and start booking shifts that fit your schedule!1. Complete your online application.2. Download the Indeed Flex App.3. Attend your online interview and share certification relevant to the role. 4. Congratulations! You’re now a Flexer and have access to shifts and roles that suit your preferences!5. Refer your friends to become a Flexer and earn a £40 bonus!*Terms and conditions apply
      • westminster, london
      • full-time
      • Benchsmart
      Our client provides fertility treatment to women and couples across England and Wales. Established in 1985 in Harley Street, they have since pioneered many of the routine techniques used to treat fertility today.Our state-of-the-art facilities include on-site laboratories and theatres led by a team of consultants and nursing staff with over 30 years’ experience. They also have regional centres in the Southeast, Northeast, and West of England, and Wales, giving patient’s local access to world-class fertility care.Duties :*To strictly follow the Maintenance schedule and task schedule*Ensure that all areas of the building are safe and fit for purpose*To be on hand to deal with maintaining all properties within the group *Ensure that all M & E equipment function properly*Maintain records of and review the site's fire risk assessments and implement or escalate any actions.*Ability to prioritise ongoing planned work adjusting to changing requirements and organisational needs for all our sites. *Ensure that any work that requires outside contractors is monitored and all work is completed satisfactorily and signed for upon completion.*Undertake minor repairs within the clinic as required.*Be available ‘on call’ to attend the central alarm area in the case of emergencies.*Maintain a good level of contact with all companies with whom we have on-going maintenance contracts.*Provide assistance in any office relocations and movements.*Any other specified duties.Essential skills:*Experience in customer service.*Experience in similar facilities role.*A background in managing the delivery of both hard and soft services.*To be able to multitask and prioritise a number of tasks at once.*Good communication skills, to be able to work independently and as part of a team*Health and Safety procedures, including Manual Handling, Fire and Infection ControlOther knowledge :*Emergency situation SOPs.*Confidentiality requirements*Competent in Basic Life Support (BLS).*Computer literate in Microsoft Office packages Word, Excel, Outlook and Explorer.To be considered for the Facilities Coordinator role, please apply today.
      • london, london
      • full-time
      • JUDICIUM CONSULTING LIMITED
      Role: Administration Assistant - Supporting the sales and marketing teamsSalary: £18,000 - £21,000 per yearAdministration Assistant required for Market lead Education Consultancy Company. You will be a key member of staff supporting the virtual team with a broad range of tasks. Based in the City of London, with the flexibility to work from the office and partly from home.Administration Assistant Duties:Managing client bookings to our weekly online briefing sessions.Ensure all content is of an excellent standard and keeps to brand guidelines.Sending out documentation such as newsletters and postersDaily administrative tasks for the sales team.Administration of CRM and sales systems and toolsAdministration Assistant Requirements:Passion for Education.A hard-working all-rounder, who is well-organised and excellent with time managementMeticulous attention to detail, with an eye for inspiring content and imagery.Administration Assistant Additional Info:18-21 K per annumOpportunity to enter the Education industryMon-Thurs, 9-6 pm, Fri, 9-5 pmGenerous benefits packageIf you are interested in this Administration Assistant position please send your CV, plus a short cover letter.Don't keep a good thing to yourself.We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
      • london, london
      • full-time
      • Mind
      Full Time – 35 Hours – Fixed Term Contract – 31st May 2023We have big goals over the next few years.We’re going to be fighting for mental health in a way we never have before.Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.Will you join us?The Supporter Relations team is Mind’s ‘one stop shop’ for anyone engaging with Mind. Our purpose is to deliver an excellent supporter experience, every time. We put supporters at the heart of everything we do and champion their voice across Mind.The team is made up of our frontline Supporter Care team, alongside our Income & Operations team, who are responsible for handling all aspects of the donation processing procedure.More widely, the Supporter Relations team sits within the Data & Supporter Relations team, responsible for driving the organisational integration with the aim of maximising impact, opportunities and income for Mind.This particular role plays a key part in delivering the Supporter Relations ambitious new 3 year strategy. Reporting to the Supporter Relations Manager: Supporter Care, you will be responsible for managing a team of five Supporter Care Coordinators. The Supporter Care team is the first point of contact for all supporter/donor queries by telephone and/or email.You will be responsible for ensuring the team are delivering outstanding customer service to supporters, so that their experience of Mind is second to none, leaving them feeling valued and committed to on-going support. You will also ensure that service level agreements and key performance indicators are met. Alongside team management, you will support key projects that are necessary to meet key deliverables in our Supporter Relations 3 year strategy. Finally, you will encourage a culture of continuous improvement, ensuring Mind delivers a sector leading, reliable and engaging experience.This will be a flexible working position, with a minimum of two days in Mind’s office at Redman Place, London. That being said, many of our staff work flexibly in many different ways, including hybrid working and compressed hours. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.
      • bromley, london
      • full-time
      • Trust Payments
      Trust Payments have an exciting opportunity for an Integration Support Officer to join their team.Location:BromleySalary: Competitive + BenefitsAbout Us:Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.Integration Support Officer - The Role:- The Integration Support Officer will be responsible for merchant integrations to the Trust Payments platform - across online, mobile and POS channels- Manage the end-to-end process for integrating and implementing merchants to ensure they go live with Trust Payments range of solutions in a fast and efficient manner- Manage merchant integrations working alongside the Technical Integration Lead & Head of Technical Integration- Partner with the Technical Integration Lead & Head of Technical Integration to ensure a smooth onboarding experience for merchants and partnersIntegration Support Officer - Key Responsibilities:- Provide technical integration guidance within Trust Payments - guiding merchant and partner integration projects and assessing requirements- Understand Trust Payments technical documentation, including APIs, SDKs, etc to provide simple and easy integration guidance for merchants and partners- Operate effectively with the Technical Integration Lead & Head of Technical Integration to scope integration project requirements and delivery plan- Project scoping, planning and implementation with merchants, partners, and internal stakeholders- Regular progress reporting and tracking with clients and internal stakeholders- Respond to Integration support cases and record details of inquiries, comments and details of action taken via the Zendesk tool- Utilising a variety of tools and methods to provide prompt and timely support to customers, such as Slack, Teams etc- Updating Jira with bug reports and feature requests- Tracking Jira tickets escalated to development and tracking them through to timely completionIntegration Support Officer - You:- Experience working in a technical integration or product support role within the financial industry, preferably within payments or fintech- Strong communications skills - an ability to make customers feel fully supported throughout the integration lifecycle.- Computer literacy, Microsoft Office, Salesforce, Zendesk, ITSM systems, Document Management System (DMS), Data handling, record keeping.- JavaScript, HTML, JSON, XML- Ability to perform the role of an ambassador for the organisation at all times- Able to work shifts on a rotational basis with the team- Articulate communicator and good problem-solving abilities- Customer focussed, with the ability to deliver support according to customers' needsIntegration Support Officer - Benefits:- Opportunity to be part of a rapidly scaling and market leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- CelebrationsWe understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.To submit your CV for this exciting Integration Support Officer opportunity, please click 'Apply now!
      • london, london
      • full-time
      • Ad Warrior Ltd
      Administrator / ClerkLocation: South Woodford, LondonSalary: £22,815 - £24,570 per annum (£ – £ per hour) dependent on qualifications and experience.A busy, fast-paced, and growing accountancy practice is looking for a proactive, reliable, and experienced administrator/clerk to support colleagues and clients on a flexible ; The ideal candidate will have a track record of delivering excellent service to clients and colleagues alike.The RoleYou will have the opportunity to support all aspects of the accountancy business, assisting the Team with general ; This includes scanning, filing, emails, dealing with telephone calls, and general communication with clients. You will answer directly to the Managing Director, implementing first-hand, the fundamental functions of the business. The company believe giving someone independence brings out the best in them. Therefore, you will be expected to take responsibility for the tasks assigned to you and raise any questions you may have to help you complete ; From time to time, there may also be some PA work for senior staff, assisting them with various personal ; Experience of 1 year in a similar role is desirable, but not essential.Duties and Responsibilities•Dealing with general enquires by phone, email, and face-to-face•Filing, photocopying and scanning of documents•Providing basic secretarial support to senior colleagues•Meeting and greeting visitors•Undertaking various PA work for senior staff to assist them with various projectsSkills Required•Good communication and telephone manner•Cheerful disposition•Be bright, efficient and reliable•Knowledge of Microsoft Office•Ability to proactively prioritise workload and alertness towards any problems or issues•Meticulous attention to detail•Ability to work as part of a medium-sized team•Ability to act on own initiative to complete tasksIf you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate in applying.
      • london, london
      • full-time
      • Jobheron
      Set in the heart of the exclusive enclave of Knightsbridge is one of the world’s most prestigious residential buildings. Designed by world renowned architects, Squire and Partners, the 201 residences that make up this luxurious building are set around an entirely private award-winning Feng Shui garden. Residents are looked after by a highly trained team of professionals that provide the luxury service required to match this iconic building.They have a fantastic opportunity for an experienced Personal Assistant to support the Managing Director of their five-star deluxe residential estate.The role acts as Personal Assistant to the Managing Director, providing administrative support, diary management, handling telephone calls and arranging meetings. The Personal Assistant provides an efficient administrative service that is professional, flexible and consistent with the company’s five-star standards, policies and procedures in order to maximise our residents’ satisfaction. The role assumes full responsibility for The Boardroom and meeting facilities and any ancillary F&B requirements. The role also provides some administrative support to the Head of HR.Main Duties:• To take minutes, draft letters, handle telephone calls, file and trace correspondence• To liaise with members of the Board, organise the Board meetings and prepare the board papers• To proactively manage the MD’s diary and arrange all meetings, attendance at events and reservations• To assist the MD with the administration of external bodies such as the Knightsbridge Association and Knightsbridge Neighbourhood Forum including taking minutes as required• To administer and take minutes of the quarterly Resident Committee meetings• To manage all expenses paid by the company credit cards, reconciling the managers’ credit cards on a monthly basis• To manage the company mobile phones in line with the company requirements and to act as the point of contact with the 3rd party providers• To liaise with the company’s lawyers on legal matters• To arrange team building events and other staff socials and arrange the weekly and ad hoc staff incentives• To assist with general HR administration including the updating and maintenance of the HR system ensuring accurate record keepingHours: Full time, 5 days per week (we are happy to consider candidates wishing to work 4 days per week). Please note that this role is office based.Ideal candidates should possess the following qualities and experience:• Great organisational skills• Excellent customer service• Exceptional communication skills• Strong work ethic, honesty and integrityThe company offers an array of great benefits, including the following:• Salary £38,000 - £40,000 per annum• Bonus £2,000 per annum• Share of the Resident Gratuity Fund• Life Assurance• 28 days holiday per year rising to 33 days linked to service (inclusive of Bank Holidays)• Recognition initiatives and rewards for the team members who strive every day to offer the residents the best possible experience• Season ticket loan, learning and development opportunities, enhanced pension contributions, social events, complimentary dry-cleaning and moreSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with previous experience or job titles including; Personal Assistant, PA, Executive Assistant, Office Manager, Secretary, Office Administrator, Admin Assistant, Office Admin, Assistant to CEO, may also be considered for this role.IND123
      • london, london
      • full-time
      • RecruitmentRevolution.com
      An exciting opportunity for a highly organised Administrator to join a leading private specialist male health clinic, based in Harley Street, London.This role is based between the clinic site at Harley Street and a nearby administration office, but some place of work flexibility may be available for the right candidate. We love a good old fashioned covering note. Immediate start available!Role Info:Patient Care Administrator – Specialist Harley Street Clinic£24,000 – £30,000, depending on experienceOffice on Baker Street 5 mins from Harley Street Treatment ClinicPlus PensionFull-time, PermanentKey Skills: Booking and SchedulingTeam Size: Small TeamThe Patient Care Administrator Role:We are looking to recruit an experienced administrator to contribute to delivering high quality private healthcare to its discerning clients as part of a small, friendly, close-knit team. This requires ensuring smooth and consistently efficient running of day-to-day clinic and office operations, excellent customer care and contributing to maximising bookings from both new and existing patients.There is the opportunity for the right candidate to get involved in managing regulatory requirements such as CQC compliance, project work or in new business sales.We will provide required training however it is essential that you are able to hit the ground running.Key responsibilities of the role include:Administration and Reception:+ Handling email and phone enquiries+ New patient registration and follow up+ Scheduling patient appointments+ Clinic preparation and follow up+ Administration support for the doctors at clinic sessions+ Cross-systems data entry, focussing on electronic patient management system.Customer Care/Patient Engagement:+ Ensuring empathetic, professional and responsive communication with patients+ Producing high quality written communications+ Maximising patient bookings from new enquiries and current patients to ensure effective use of clinic diary capacityAbout You:You must:+ Have previous experience in a medical, health or wellness setting+ Have experience of bookings and scheduling appointments+ Have strong administration and customer care experience+ Be able to ensure strict confidentiality+ Be highly organised and able to multitask and prioritise+ Show initiative and be able to suggest and implement improvements to ways of working+ Have excellent attention to detail+ Be diligent with excellent spelling and grammar+ Be highly IT literate with excellent data entry skills+ Be friendly yet professional+ Be passionate about the businessOur ideal candidate will ideally:+ Have previous experience in a private health clinic+ Have worked with an electronic patient management system+ Have experience in maximising sales or bookingsSounds like a good fit? Apply here for a fast-track path to the Hiring ManagerAll applicants must include a covering letter including salary expectations. Applications with no covering letter will not be considered.You may have worked in the following capacities: Customer Service Administrator, Customer Service Advisor, Office Assistant, Office Coordinator, Receptionist, Admin Assistant, Sales Administrator, Medical Administrator.Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
      • london, london
      • full-time
      • UK College of Business & Computing
      UK College of Business and Computing has a fantastic new opportunity for an Admissions Officer to join the team. You will join us on a full time, permanent basis working 40 hours per week, Monday – Friday and in return, you will receive a competitive salary of £22,000 - £27,000 per annum depending on your experience.UK College of Business and Computing (UKCBC) is an established provider of Higher Education. The College currently operates from 2 campuses across London and has a growing student population.The Admissions Officer contributes to the provision of a high quality, pro-active, friendly and effective student admissions service, with specific day-to-day responsibility for the admissions processes.Key Duties and Responsibilities of our Admissions Officer:Responding to both email, written and personal enquiries from potential students, providing detailedresponses to their enquiries about the application process, fees and course selection as necessaryProviding written and verbal (including telephone) advice and guidance to prospective students, their parent(s) or guardian for all the courses, including advising on procedures for Student Finance applications to avail government fundingAssisting the Admissions Manager with the overall admissions procedure to ensure that proper correspondence and documentation are received for each applicant. Ensuring that the documents are acknowledged and documented as appropriateAssisting with maintaining Admissions Department records - enquiry forms, application forms, assessment sheets, rejected/withdrawn applicant files and other miscellaneous filingProviding cover for other members of the Admissions and Marketing staffRecording all decisions on the UKCBC’s electronic system in line with agreed procedures and service levelsContributing to the monitoring of agreed service levels, including turnaround times, chasing outstanding decisions as requiredProviding administrative support in setting up interviews and tests where appropriateUndertaking other duties as determined by the Admissions ManagerWhat we’re looking for in our Admissions Officer:Essential Criteria: The ability to work with a diverse student populationIT literate, with a sound knowledge of Microsoft OfficeExcellent communication, customer service skills and strong interpersonal skillsDesirable Criteria:A Bachelor's degreeFamiliarity with Student Finance and Student Loans Company procedures would be an advantageTwelve months of experience working in Higher Education is desirableIf you would like to join us in this Admissions Officer, then please click ‘apply’ today – we’d love to hear from you!
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