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      • london, london
      • full-time
      • Charterhouse Whittenbury Associates
      Office AdministratorDesired Skills and Experience:At least 3 years’ administration experience essentialExperience using Companies House web filling essentialMust be highly organised, proactive, and a self-starterAble to prioritise workload and be self-sufficient.Can work well under pressure and in a very busy environmentA team player, with active participation in the team, in addition to being able to work on their own as requiredFlexible and able to prioritise a changing to-do list.Excellent written and verbal communication skillsIntermediate MS Office, including Excel, WordResponsibilities:Manage the tasks across the team ensuring that they are updated regularly and progressedLiaise with clients for information requestsManage ad-hoc tasks within the team and ensure that they are progressed and updatedManage year-end deadlines and flag these to the Senior Partner General company secretarial including incorporations, filing of confirmation statements, the appointment of directors etcLiaise with HMRC on VAT, Corporation Tax, and PAYE queriesPreparing documents, including official correspondenceFiling documents correctly with Companies House and HMRC.• Draft Letters of Engagement • Onboarding and offboarding of Clients• Carrying out AML checks • Scanning and filing including postAll other ad-hoc admin support for the Head of AccountancyHours - 35 per week, Mon to Fri.Salary - £25,000 - £30,000 per annum, depending on experience.Please send your CV with a covering letter to the practice managerNO AGENCIES PLEASE.Job Type: Full-time
      • london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOAs a Senior Administrative Assistant (SAA) you will provide comprehensive, timely and accurate administrative support to experienced Senior Leaders in the office. On occasion, you may support one or more people and provide broader team support. Your are required to collaborate with all relevant parties to deliver seamless service to your stakeholders and case teams, ensuring we are seen as "one team".As a part of your role you are expected to grow throughout your careers, building and improving your skills to match the evolving needs of BCG and our clients. With time, an Assistant will think beyond administrative tasks to gain a deeper and more proactive ownership of responsibilities.AA's are an essential part of the office and BCG fabric. SAA's actively participate in office life, are flexible and willing to help fellow team members, and collaborate across functions.YOU'RE GOOD ATProviding Administrative supportManaging multiple calendars with an understanding of business priorities to offer alternatives, tradeoffs and consideration of the most efficient use of senior leadership staff's timeProcessing timesheets and expenses (for the senior leadership) on a timely basis; reconciling monthly corporate card chargesProviding general administrative support to GSB senior leadership staff: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, etc.Answering and routing phone calls, greeting and directing guests, handling incoming deliveries and outgoingpackagesProviding general administrative support including but not limited to: full range of Word, basic Production and lite Excel, reception management, mail, copying, faxing, agenda managementOrganizing and maintaining electronic and/or hard copy filing systems specific to time sheets, and expense reportsCoordinating all mail services, including receiving, sorting, and distributing mail and faxes, preparing daily UPS packages, etc. as requestedManaging TravelAnticipating and coordinating point-to-point travel needs for senior leadership staff including but not limited to the following: directions, commuting time and ground transportation, passport and visa processing, etc.Coordinating point-to-point domestic and international travel needs of the team (car, flight, hotel, etc.)Supporting GSB teams, internal committees, and practice area activities, and information requestsAct as thought partner and trusted advisorMaintaining highest levels of internal and external confidentialityEnsuring the leadership knows what they need to knowGuiding leadership toward making right decisions about use of timeLooping in all relevant parties as neededDeveloping support network to leverage information flow and schedulingManaging Events/MeetingsProviding support in the area of conference room scheduling and assignment of guest office space as neededOrganizing and managing major meetings for team leads as needed (in many instances working collaboratively) with other team membersCreating proposals, letters, slide decks, memoranda, client invoices, etc.Supporting the Office Services TeamAssisting in maintaining the upkeep and appearance of the general office spaceProviding Occasional back-up to fellow office services team member, including but not limited to: reception, facilities and event coordinationPerforming other duties (including office services) as assigned or requiredYOU BRING (EXPERIENCE & QUALIFICATIONS)Job RequirementBachelor’s degree or equivalent relevant experienceWork Experience3-5+ years’ experience supporting a senior executive, preferably at a professional services firmProficient computer skills: Outlook, Word, Excel, and PowerPointYOU'LL WORK WITHOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.You will report to the Office Manager, and work closely with the Leadership and support the team assigned to you
      • hillingdon, london
      • full-time
      • Not For Profit People
      Wellbeing Service LeadAre you passionate about delivering services that make a difference to older people's lives? We have an exciting opportunity for experienced person-centred leader to deliver a Wellbeing service across Hillingdon, Harrow and Brent.Position: Head of Wellbeing Services (internal Title)Location: Hillingdon, LondonSalary: £38,000 per annumHours: Monday - Friday - (+ support to on-call rota)Contract: PermanentBenefits: 26 days annual holiday plus bank holidays, a competitive pension with employer contribution of 5%, a health plan and 5 days per year commitment to learning and development.Closing date: 30th June 2022Interviews: Will be held on a rolling recruitment basis, please do not delay in submitting your application, as the role may close early if a suitable candidate is found.About the role: As Wellbeing Service Lead you will play a key role in making Hillingdon, Harrow and Brent a great places to grow old in! The Charity's services are expanding in the area and you will support current and planned delivery of these existing and new contracts. You will work as part of the Operational and Senior Management Teams to provide leadership and management of Wellbeing, NHS & other health related services and to deputise for Director of Services (Statutory and Trusts) as required. The wider team includes Community Services, Social Prescribing, Information & Advice and the Brent Gateway project. The directorate is responsible for the delivery of services to the value of £ million a year. The role will also involve establishing robust monitoring processes, systems development, and enhancing workforce capacity, enable us to identify areas for change and improvement.About you: To be successful in the role you will need to be a strong leader, highly organised and able to make decisions and use your initiative. Knowledge and experience of quality management systems is necessary.The opportunities to make a difference are huge. You may have experience in wellbeing and health service management or your experience may be more general. We are open to candidates from a range of backgrounds.If you feel you have the necessary skills apply today!The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Other roles you may have experience of could include: Mental Health Practitioner, Personal Wellbeing Worker, Safeguarding and Wellbeing, Community Link Worker, Wellbeing Practitioner, Wellbeing Officer, Service Manager, Head of Health Services, Wellbeing Service Manager, Wellbeing Development Lead, Service Delivery Manager, Older Person Service Manager, etc.
      • greater london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOIn the capacity of an Administrative Assistant (“AA”) you are required to support multiple Global Services ("GS") stakeholders based globally (APAC, Europe & US). At BCG, AAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining their stakeholders’ demanding schedules, our AAs are expected to act with initiative and be proactive, handling confidential information with utmost discretion. The goal is to leverage stakeholders’ time enabling them for other value-added functional activities. This position is also expected to work as part of a team, with other AAs in Global Services. AAs may also be assigned to back up other support staff as required.YOU'RE GOOD ATPerforming successfully in a fast-paced, intellectually intense, service-oriented environment, interpreting rules and guidelines to enhance the business and in keeping with BCG’s values and cultureWorking successfully within a complex, highly matrixed organizationYou need to be able to understand and manage complex reporting relationshipsYOU BRING (EXPERIENCE & QUALIFICATIONS)A graduate degree4 + years of relevant administrative/secretarial work experience gained within a professional services environment or multi-national companyExcellent oral and written English language communication skills and at least one other European languageProficiency in MS Office (Word, Excel, PowerPoint, Outlook)KEY COMPETENCIESStrong interpersonal skills, enabling you to work effectively with all levels of staffExcellent organizational skills, ability to set priorities, attention to details and tenacious with follow-upsConvey a strong positive personal and professional image with excellent standards of professional behavior and ethicsTeam player, highly motivated, energetic, resourceful, and friendlyService-oriented, flexible, and able to work under pressureDemonstrates accountability and ownershipReliable, timely and flexibleAnticipates the needs of others and demonstrates a service orientated proactive approachDemonstrates a concise and effective style in oral and written communicationEffective in time managementAbility to work in a highly matrixed organizationYOU'LL WORK WITHOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
      • hackney, london
      • full-time
      • Coburg Banks Limited
      We're looking for a talented Customer Care Supervisor to work for our client.If you can demonstrate that you are a warm friendly person that has a natural zest for communicating with new people, then you could be exactly what they're looking for.The Role:Reporting to the Registered Manager and based in the company's Dalston office, as the Customer Care Supervisor you will be primarily responsible for liaising with new and existing customers both over the phone and in person to effectively manage all enquires. You will also be tasked with flexing your marketing skills to introduce the services that the business offers and leaving a positive first impression on new customers. You will have to use your outstanding people skills to maximise new business for the service and to ensure that long standing customers are satisfied with the service that receiving.In the job you'll be tasked with the following:Maintaining communication with new customers and existingEffectively marketing the businessWriting and updating care plansThe ideal person for the role will be the following:An organised person that is able to manage your tasks and time wiselyAn effective communicatorAble to sell the services that this company offers to potential customersDoes that sound like you? If so, we'd love to see your CV.This position could be right for you if you want to work as any of the following: Customer Advisor, Care Advisor, Customer Service Advisor or a Field care supervisorThe Package:Basic salary: £28000 to £29000 per annumThe Company:The business you'll be working for is a domiciliary company that specialise in working with customers and their families who require care in their own homes.They're a great company to work for. People join them for many reasons, such as they:Provide full support and trainingReward their staff and believe in a work/life balanceAre supportive and encourage personal developmentExcellent Management team Interested? If you think you're right for this Customer Care Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interview.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
      • london, london
      • full-time
      • Morgan Sindall Property Services
      Permanent, Full Time (40 hours per week)We are looking to recruit a Commercial Administrator to join us based in our London Wall Office, London, with a travel requirement.About the RoleAs our Commercial Administrator, you’ll provide invaluable administrative support to the Commercial function, specifically to the Quantity Surveyor and Assistant Quantity Surveyor.You’ll be involved in general contract duties such as correspondence, reports, spreadsheets, memos, emails and filing, and be responsible for arranging internal meetings and taking minutes. You’ll process subcontractor, plant and material orders. Your also be updating MSPS and client systems.Previous experience of an administrative role is desirable, but not essential, however we do ask that you are highly organised, competent in Microsoft Office (particularly Excel) and have a strong customer focus. Good telephone skills are also a must to allow you to obtain detailed information from telephone discussions.Benefits23 days holiday plus bank holidays, enhanced pension plan, private healthcare, life assurance, training and development, funded professional subscription, share save, Work Perks discount and offer scheme, extensive wellbeing benefits and resources including online advice, guides, counselling support, 24hr digital GP, cycle to work, eye care vouchers, paid voluntary work, enhanced family polices and we will accommodate requests for flexible working where possible.About UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 800 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnel.Please refer to the full Job Description upon completing your application
      • london, london
      • full-time
      • techUK
      Job Title: Team Assistant AdministratorLocation: LondonSalary: £23,000-£27,000 per annumJob Type: Permanent - Full-TimeAbout Us:techUK is a membership organisation that brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world.The Role:We are looking for proactive, enthusiastic and organised individuals to support techUK's Programmes team with administrative, communication and event production requirements.Team Assistant - Markets and TechnologiesWorking across several market and policy programmes, this wide and varied role offers the right candidate the opportunity to work with stakeholders from across industry and Government. This role supports the work of the techUK Market and Technologies teams, and provides a fantastic opportunity to work with stakeholders from across industry and Government. The ideal candidate would be someone looking to build a career within the technology sector.Team Assistant - Policy and Public AffairsThis role supports the work of the techUK Policy team, and provides a fantastic opportunity to work with stakeholders from across industry and Government. The ideal candidate would be someone looking to build a career in policy and public affairs the technology sector.Competencies:Good attention to detailStrong organisational skillsStrong communications skills (written and verbal)A great team playerAble to manage competing prioritiesA methodical and thorough approach to workEssential Knowledge and Experience:Experience of helping to deliver successful eventsProven track record of working in a high-pressure, fast-paced environment with competing demands and responding to tight deadlinesHighly competent with MS Office Suite and online conferencing platformsAbility to develop systems to ensure efficient working for the teamDesired Knowledge and Experience:Experience of using CRM systems/confident using various platforms to send out event and campaign emailsProven track record in admin/ support rolesExperience of minute/note takingExperience of organising events and meetingsThe successful candidate must have permission to work in the UK prior to the commencement of employment. Due to the volume of applications, we receive, if you have not heard from us within 3 weeks of applying, please deem your application as unsuccessful on this occasion.To apply for this role please click APPLY to submit your CV and a Cover Letter.Candidates with experience of; Administrator, Admin, Sales Support, Support, Customer Services Executive, Assistant, Customer Services, Administrative Assistant, Customer Support, General Assistant, Customer Services Administrator, Customer Services Support, Customer Service Advisor, Customer Assistant, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator, Office Admin, Office Assistant, Customer Service Representative, Client Service, Office Associate, Office Support, General Admin, Team Administrator, Team Admin may also be considered for this role.
      • london, london
      • full-time
      • Quo Vardis Trust
      Office Manager – Competitive Salary – LondonThe RoleAre you looking for the next exciting career opportunity? Do you possess previous administrative and/ or executive experience? If so, we have an exciting new challenge for you.Quo Vadis Trust is looking to recruit an Office Manager on a full-time, permanent basis to provide a variety of office support and administrative functions in the Head Office and occasionally at other QVT sites as required.Key Responsibilities:The key responsibilities of an Office Manager, but are not limited to:Admin and Office Management •Receive and direct telephone calls, and relay conversation and relevant messages to others while maintaining accuracy, clarity, and confidentiality.•Take responsibility for all email enquiries, ensuring they are forwarded to the correct member of staff.•Establish rapport with staff, clients, visitors going in and out of the Head Office daily.•Ensure all office supplies are kept replenished whilst sourcing best value products.•Ensure office is kept tidy and all equipment is in good working order.•Ensure the proper filing of relevant documents.•Function as the receiver of all post addressed to the Head Office.•Take and distribute accurate and confidential minutes at meetings and conferences.•Keep up to date mailing, filing and database systems and inventory IT software.•Work alongside the rest of the admin team and provide cover for them as necessary during absence.SLT and Trustee Board •Assist the Senior Leadership Team (SLT) on a day-to-day basis.•Provide support to the board of trustees and the SLT.•Coordinate papers for the board, working with the SLT and other staff to source them.•Distribute papers in advance of each trustee meeting.•Make practical arrangements for the meeting, send out reminders and notifications as necessary.•Provide board-related support as required by the CEO.•Support the CEO and other SLT members as required to prepare business cases, letters, and other draft reports.QVT Events Calendar •Use Microsoft Outlook to maintain an Events Calendar such that the SLT and other staff can see significant forthcoming events including staff, service users and trustee meetings, national and local events, and other meetings.•Send appropriate calendar invites.•Ensure external events are properly attended.•Maintain attendance log.OrganisationQuo Vadis Trust offers social housing, care, and support to South East London residents who have mental health needs. We have approximately 200 Clients living with us, residing across 26 different properties, whether it be in bedsits / studios, one bed flats, and shared houses. We also have a registered Care Home in Sidcup.We provide a supportive living environment for adults who are at risk. We work in partnership with our clients to support recovery, increase independence, maximise potential and promote the best possible quality of life.The PersonThe key skills and qualities of an Office Manager:•Numerate and Literate to the equivalent of GCSE in English and Maths•Working in a similar role , Administrative Assistant or Executive •Proficient in Microsoft Office, Outlook & other related computer packages•Excellent customer focus, places the customer at the heart•Highly organised, problem solver, creative, innovative √ Ability to work under pressure and to tight deadlines•Excellent verbal and written communication skills•Able to demonstrate a conscientious and dedicated attitude•Ability to work on own initiative and demonstrate a commitment to team working•Reliable, dependable, flexible, and adaptable•Tact, diplomacy, and discretion•Organised, methodical, and thorough, with an eye for detail•Awareness of GDPR•A confident manner, and the ability to communicate and negotiate at all levels•A positive and friendly demeanour and a ‘can-do’ attitude•Other relevant criteria Ability to travel between sites when requiredIf you are keen on joining this exciting, forward-thinking organisation and taking the next step in your career, then please click the apply now button to find out more.
      • london, london
      • full-time
      • Trust Payments
      Trust Payments have an exciting opportunity for an Integration Support Officer to join their team.Location: LondonSalary: Competitive + BenefitsAbout Us:Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group.Integration Support Officer - The Role:- The Integration Support Officer will be responsible for merchant integrations to the Trust Payments platform - across online, mobile and POS channels- Manage the end-to-end process for integrating and implementing merchants to ensure they go live with Trust Payments range of solutions in a fast and efficient manner- Manage merchant integrations working alongside the Technical Integration Lead & Head of Technical Integration- Partner with the Technical Integration Lead & Head of Technical Integration to ensure a smooth onboarding experience for merchants and partnersIntegration Support Officer - Key Responsibilities:- Provide technical integration guidance within Trust Payments - guiding merchant and partner integration projects and assessing requirements- Understand Trust Payments technical documentation, including APIs, SDKs, etc to provide simple and easy integration guidance for merchants and partners- Operate effectively with the Technical Integration Lead & Head of Technical Integration to scope integration project requirements and delivery plan- Project scoping, planning and implementation with merchants, partners, and internal stakeholders- Regular progress reporting and tracking with clients and internal stakeholders- Respond to Integration support cases and record details of inquiries, comments and details of action taken via the Zendesk tool- Utilising a variety of tools and methods to provide prompt and timely support to customers, such as Slack, Teams etc- Updating Jira with bug reports and feature requests- Tracking Jira tickets escalated to development and tracking them through to timely completionIntegration Support Officer - You:- Experience working in a technical integration or product support role within the financial industry, preferably within payments or fintech- Strong communications skills - an ability to make customers feel fully supported throughout the integration lifecycle.- Computer literacy, Microsoft Office, Salesforce, Zendesk, ITSM systems, Document Management System (DMS), Data handling, record keeping.- JavaScript, HTML, JSON, XML- Ability to perform the role of an ambassador for the organisation at all times- Able to work shifts on a rotational basis with the team- Articulate communicator and good problem-solving abilities- Customer focussed, with the ability to deliver support according to customers' needsIntegration Support Officer - Benefits:- Opportunity to be part of a rapidly scaling and market leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- CelebrationsWe understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience.To submit your CV for this exciting Integration Support Officer opportunity, please click 'Apply now!
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionWe are:Publicis Sapient is a digital transformation consultancy. We help some of the biggest companies in the world create a unique strategic advantage with our digital, strategy, consulting, and technology services.We’ve been working in digital innovation for more than 3 decades and have created numerous world-firsts - including the first online seat selector for United Airlines, the first digital menu boards for Dunkin Donuts and the first digital trade finance bank for AGTB. We’ve also developed entirely new propositions like Marriot Homes and Villas to disrupt Airbnb, and we’re even helping develop NEOM, an entirely new city in Saudi Arabia.The Customer Experience & Innovation Consulting Team at Publicis Sapient: We are a group of super-smart people with diverse skills and experience who like solving complex challenges to create what’s next across a wide range of industries – from retail to energy, from automotive to financial services, from life sciences to logistics.We work at the intersection of innovation in technology, business and customer experience to conceive, develop, design and deliver new experiences that will transform businesses and make life better for millions of our client’s customers.We harness deep customer research, insight and understanding to identify, test and validate new opportunities, then shape them into market-defining strategy and solutions for our clients.We work in a fast-paced, ‘sprint’-based environment where no two days and no two challenges are the same.We thrive on innovative and impactful work for clients and for ourselves.We can draw upon an unrivalled depth and breadth of technical, creative and consulting capability across Publicis Sapient to shape businesses so they can meet ever-evolving customer needs.We do this at scale. We make an impact.Job DescriptionThe role of a Manager in CX&ICAs a Manager in CX&IC at Publicis Sapient, you will help our clients understand how changing customer expectations will require them to deliver new, innovative experiences, propositions, products and ;You are an eclectic thinker who can balance multiple considerations simultaneously – changing technologies, emerging business models and customer insight – to identify new opportunities for our clients.You will be well versed in ‘design thinking’ and ‘systems thinking’, and the application of these techniques to uncover, identify and understand customer interests, motivations and behaviours, then work iteratively and collaboratively towards experiences that meet these customer needs.You will use these techniques to help map out the customer experience and the business capabilities required to deliver it; and use design research to iteratively test hypotheses underpinning the new experience as it evolves towards launch and beyond.As a Manager in the CX&IC team, you will:Work autonomously in the strategic ownership of larger, more complex projects from the client briefing through to final recommendations and delivery.Work collaboratively with all disciplines (and the client) to define how we will create customer and market insights that inspire the team and generate breakthrough solutions.Undertake customer and marketplace research that helps strategically frame, validate or test core hypotheses, then distil this research into actionable ;Use ‘design thinking’ and ‘systems thinking’ techniques to identify opportunity areas for new experience, propositions, products and services, then help converge thinking around feasible, viable and desirable solutions.Clarify and translate the strategic direction into priorities, objectives and a clear evaluation ;Facilitate the creation of design / strategic artefacts - personas, as-is and future state customer journeys, service blueprints, storyboards, prototypes, ;Be a strong communicator and moderator both internally and with clients, understanding different perspectives, seeking common ground and advocating customer value and business ;Actively seek out thought leaders and different perspectives on industry approaches, developments and break-through ;Seek to develop your subject matter and industry expertise to confidently engage with clients around specific discipline themes and/or industry ;Act as a champion and advocate for customer research and insight generation techniques both internally and to a wider external audience.About You: You champion the customer and evidence-based insightYou are passionate about delivering meaningful experiences which positively impact the lives of our clients’ customersYou display empathy, intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and learning You are able to see the big picture and zoom in on the details to impactful moments of the customer experienceQualificationsWhat you need to have:A strong portfolio of work demonstrating strong customer insight-driven design thinking across a diverse range of projects.Experience participating in novel research and development programmes that iteratively identify, test and refine new and innovative propositions, products and services.Experience working collaboratively with colleagues and clients in a variety of different ways – flying solo, as part of an “consultancy” team, co-working with the client in “agile” teams.A mind set that’s open to change and to challenge – you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for ‘that’ll do’, resilient, and eager to ;Pride and passion in your workWhat you’ll get from us: In the CX&IC team:A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear-point of answering that question – and the answer will likely shape the experience of millions of people.Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.Opportunity to grow – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.Support – we’re committed to making you better at what you do best – training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.Additional InformationIn the Publicis Sapient more generally (COVID allowing):Smart, decent, fun, stimulating, collaborative folk to work with.Lots of travel/work abroad opportunities.Wellbeing perks included subsidised gym and in-house massages.Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks) (once we’re back in the office, obviously).
      • hounslow, london
      • full-time
      • Heathrow Academy
      World Duty Free are looking to recruit a customer and sales focused Customer Service Leader to join their team at ;You will be responsible for inspiring a team of people to deliver sales and profit targets; through coaching, leading and role modelling exceptional customer service and operational standards within their airport shops. Key AccountabilitiesActing as role model to inspire your team to deliver individualised world class service at all timesEnabling the full potential of your team and individual team members by continuous coaching and tailored developmentWorking as a key management team member to ensure the smooth daily running of all shops to outstanding operational standardsRole modelling and applying behaviours as set out in our Global Competency Framework (Progress Me)Recruiting outstanding talent in a manner that promotes WDF as an employer of choice About YouThe ideal candidate for this role will have experience in a similar fast paced and high turn over retail environment and confident in progressing themselves and to manage, develop and enhance the performance of others. Other essential skills:Passionate about providing exceptional service – both personally and in a teamAble to communicate the commercial direction of the business in a meaningful wayRole model self-motivation, enthusiasm and professionalismExperience of coaching/supervising/managing team members within a service or sales environmentAbility to motivate and inspire peopleExcellent interpersonal skills – a good ability of spoken EnglishAbout The CompanyWorld Duty Free are the UK’s leading travel retailer, offering a wide selection of premium brands across their stores at London Heathrow, London Gatwick, London Stansted, Manchester, Birmingham, Glasgow, Edinburgh, Bristol, Exeter, Bournemouth, Southampton, Liverpool, East Midlands, Newcastle, Robin Hood Doncaster Sheffield, Leeds Bradford, Aberdeen, Belfast City and Eurotunnel.They strive to bring you the very latest products at great value prices. Their unparalleled selection of premium products include ranges from cosmetics to confectionery, fragrances to fashion accessories, spirits to souvenirs, skincare to sunglasses, fine foods to fine wines and champagne.Whether you are heading on holiday to Barbados or jetting off to Boston for business, World Duty Free is the place to buy world-famous branded products with great savings against UK High Street prices.
      • london, london
      • full-time
      • HIRE GROUND LTD
      Medical Secretary - Private GP - Central SW London - £28k to £34k - Start ASAPA small independent private GP practice, is looking for a Medical Secretary, who can hit the ground running. This will be an on-site Medical Secretary, working in a Covid secure environment, supporting a very busy, professional GP. The person will need to be well presented and have outstanding communication skills, liaising with private patients, supporting the GP in her administrative and secretarial support needs.SALARY ETC:£28k to £34k depending on experience etc.Location: Central LondonStart: ASAPPermanent, full-time - Monday to FridayREQUIREMENTS:Must be an experienced Medical Secretary, with some private healthcare experienceNeeds to have outstanding English, both written and spokenTo have accurate and good speed typing skillsWonderful patient service skillsExcellent spelling and grammar, as well as able to think ahead and help with planningIdeally with heydoc experience, but not essentialImmediately free (or with one to two weeks notice, ideally, allowing for a handover), well presented, reliable and trustworthyDUTIES TO INCLUDE:You will be working on a one-to-one basis with the GP of this small private practiceLiaising with patients, who expect a first class friendly and professional serviceAnswering the telephones and assisting the clinical administrator with phone cover etc.Will be carrying out all typing and secretarial duties required to support the DoctorAssisting with all administrative requirements to ensure a smooth running practice
      • london, london
      • full-time
      • Action Aid
      Private Sector Partnerships AssistantWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Salary: £26,697 - £27,5026 months Fixed Term Contract - Full time 35 hours per weekActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in ;As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.The Private Sector Partnerships team are looking for an Assistant to work with us for a 6-month period. During this time, the postholder will work with the team to research new business prospects, support the organisation of a roundtable event, and work with the Senior Specialist to develop new ;There will also be an opportunity to learn about high-value fundraising more broadly, as the team sits within the Philanthropy & Partnerships team which also incorporates Philanthropy, Trusts, Strategic Funding, Grant Management, Insight and Global Markets. This entry-level position would be perfect for someone with an interest in corporate-charity partnerships, high-value fundraising and international development more broadly. We are asking for limited transferrable skills and experience to encourage applications from a diverse range of candidates.ActionAid is committed to driving improvement through digital channels, tools and ways of ; We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working ;Our recruitment processes will evaluate the digital skills of all ;ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.We are committed to continually improving the diversity of our workforce and therefore encourage applications from people of colour, the LGBTQI+ community, the trans community, and those with a disability.
      • london, london
      • full-time
      • HIRE GROUND LTD
      Symposium Programme Assembly Assistant - Medical Event / Symposium Company - £27k to £32k + benefits - Central SW LondonThis is an opportunity for a graduate, with some administrative or secretarial experience, to join a company which is a global conference organiser, publisher, and market research consultancy within the medical devices sector. The annual symposium / event, is well known within the healthcare sector and attracts healthcare professionals from around the world, with some prestigious academics and professionals from the healthcare sector.They are now looking for a full time Symposium Programme Assembly Assistant, to provide an exceptional service to faculty members in managing the hotel booking process and liaising with faculty hotels. Moreover, the post holder will assist the Programme, Sales and Marketing teams with programme related activities, whilst supporting the Director in coordinating the assembly of the symposium programme.SALARY ETC:£27k to £32k + benefitsPermanent, full-timeMonday to Friday, office hours (you may have to work one or two weekends in the year around the time of the symposium)Central SW LondonInitially office based, but once established they are happy for you to work one or two days a week from home.REQUIREMENTS:You will be a graduate and native English speaker, or fluent in English (spoken and written)Attention to detail is essential.Experience of using a database Access, as well as other good computer skills.Excellent written communication skills, as well as verbal skills and happy/confident in communicating with distinguished faculty.Calm with the ability to work well under pressureA flexible attitude to work, including the ability to take on new tasks and learn new systems when requiredExcellent interpersonal skillsAbility to communicate effectively with high-calibre individuals and develop good working relationshipsExcellent time management and strong organisation skillsTeam and Customer focusAdministrative experience and proficiency in Microsoft Office, including Excel and OutlookDUTIES TO INCLUDE:Managing and administering an extensive programme of abstract submissions for Abstracts and Global Stars and Rising Stars for the annual eventLiaising with the Abstract Board to mark submissions and to compile programmesLiaising with speaker faculty regarding invitations to speakEnsuring that the internal database is kept up-to-date with programme information and speaker registrationLiaising with the sales team with regards to company funded speakersBooking hotels and confirming accommodation with facultyUpdating the database with confirmed hotel informationResponding to faculty queries about accommodation and travelProvide updates when requested to the Programme and Events teamon hotel bookings made/outstandingKeep a log of faculty travel expense forms received to be reiumbursed post eventProcess travel expenses and update actuals on the database post eventLiaising with Events team on all faculty-related matters ( faculty gifts, social events, registration)Assist the conference programme team to update the programme for the company’s annual global conference and workshops when required.
      • london, london
      • full-time
      • Bespoke HR
      Executive Assistant to DirectorSt John's Wood - London£35,000 per annumFull Time, PermanentHybrid WorkingI am recruiting for an Executive Assistant on behalf of a company Director, this role will cover duties both within the business and private life. The ideal applicant is a competent, diligent and organised individual. This role is for a poised, calm and top-level PA who wants longevity in their next role and who genuinely enjoys giving dedicated support. This is a start-up, you will need to be super hands-on and happy to jump in wherever required.This role will be hybrid role with options to work from home a couple of days per week if wanted.Duties will include but are not limited to:Monitoring and/or managing emailsProactively screening and dealing with calls and other correspondenceResponding to any urgent email questions and requests, especially when the Client is awayKeeping technology up-to-date and problem solving when necessaryProducing/proof reading correspondence and documentsMaintaining a well organised filing systemProperty management tasks and responsibilitiesEffectively and confidently liaising with staff and other contactsAd-hoc project workProviding general adminRunning ad hoc errandsWorking and assisting with work from wider family membersExperience and skills required to be considered for this role are:Exceptional spoken/written EnglishExcellent IT skills are a mustHighly personably with strong communication skillsSelf-motivated, with the ability to take initiative, use common sense and be resourceful when neededAs strong sense of confidentiality and privacyFull clean driving licenceIncredibly organised and take pride in your workProven ability to maintain the highest levels of confidentiality, discretion and sound judgement, being aware that you are representing the family at all timesWarm and kind naturedINDJOB
      • london, london
      • full-time
      • Boston Consulting Group
      WHAT YOU'LL DOA team-oriented role working for a mixture of Management Directors and Partners within the London office. Reporting to the Secretarial Managers this position would suit a detail-driven individual with excellent technical skills and a willingness to take on anything thrown their way. This is a very organisational role and in an extremely fast-paced environment. Flexibility, enthusiasm and a ‘can-do’ attitude are essential, and above all a passion for doing it well.• Extensive diary management• Arranging client and internal meetings• Organising domestic and international travel arrangements• Preparing and submitting time & expense reports• Maintaining & updating Partners' client contact information• Drafting and archiving correspondence• Screening telephone calls• Attending team meetings as necessary• Cover for colleagues within immediate team and group as a whole• Organising team dinners and events• Ad hoc duties as neededYOU'RE GOOD AT•Diary Management, heavy organisational skills in different time zones•Travel and visa knowledge• Ability to work autonomously• Adaptability to difficult situations often at short notice• Problem solving• Picking up tasks which are often already started• Proactive and confident in managing expectations, as and when required• Commitment to get the job done, often without supervision• Discretion with confidential material and information• Professional communication style (both verbal and written) at all levels within BCG and with external clients• Attention to detail, especially when handing tasks over to static EAsYOU BRING (EXPERIENCE & QUALIFICATIONS)• Previous experience in a fast-paced environment• Excellent administrative & organisational skills• Highly computer-literate, including Microsoft Office Suite; advanced Outlook, PowerPoint, Word• A ‘can do’ attitude / flexible attitude to the role• Detail-driven• Ability to multi-task, prioritise and manage expectations and conflicting deadlines• Working within a team environment• Ability to work under pressure calmly• Professional services preferableOur business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.ADDITIONAL INFORMATION
      • london, london
      • full-time
      • Options for Recruitment Limited
      Corporate Receptionist London £24,500 + benefitsReceptionist / Management Assistant role for successful high end London based business offering beautifully designed serviced work spaces for clientsNumerous roles available at various locations across London. Suitable locations will be discussed at pre interview stageFull and part time roles availableRoleAs Receptionist you will be the face of the company. You are responsible for delivering a professional welcome to every member and performing general reception duties. Your key responsibilities will include:manage incoming / outgoing postarranging meeting room bookings and organising AV equipment, layout requests and cateringreporting building maintenance issuesorganising couriers / taxis etc as requestedanswering telephone calls, dealing with enquiriescarrying out regular building walks to ensure safety and cleanlinesstroubleshooting Wifi and IT issues with the support of the IT helpdeskensure coffee machines are topped up and maintainedpreparing and serving catering, tea and coffee for meeting rooms / event spacesregular fire safety checksThe CompanyOur London based client operates several fully equipped, high end and beautifully appointed shared workspaces. The premises are well designed and decorated with offices, meeting rooms and catering facilities, attracting diverse workforces from architects to advertising agencies, and from financiers to foodies.The PersonAs Receptionist you will have good customer service experience in a similar receptionist / FOH role (eg fast paced, luxury retail background ). With knowledge of MS Office ( Word and Excel ), and Health and Safety Regulations / Fire Safety practices you will also have the following:ability to multitask and remain calm under pressurea flexible, can-do attitudeattention to detailfriendly and personable approach, excellent customer service skillsefficiency and organisationIf you wish to be considered for the role of Receptionist, please forward your CV quoting reference 220197WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UKApplications are invited with experience in: corporate receptionist executive PA management assistant administration executive FOH customer service member services member host office administration facilities full time part time +office job London
      • balham, london
      • full-time
      • Hiring People
      Job Title: PA to CEO and Administration ManagerLocation: Home based/flexibleWhilst we have core hours of work, we are flexible regarding working patters and hours of work for the successful personSalary: £27,050 per year (FTE)Hours: Full time, 37 hours per weekTo view this advert in BSL, please go to the Work for SignHealth page of their website or, alternatively, contact Vicki Smith at the HR Department to be sent this video via email.Closing Date: 13th July 2022This role is key to the smooth running of SignHealth's corporate administrative processes and providing confidential support to the Chief Executive as well as proactive administrative support to ELT members.A major part of your work will be coordinating and proactively managing the Chief Executive's diary, responding to and prioritising internal and external meeting requests as well as liaising with external stakeholders.You will also coordinate all inbound contact from external sources and associated customer service, schedule Executive Leadership Team (ELT) meetings and take minutes where required, circulate reports, minutes and agendas and develop, maintain and review administration systems for maximum efficiency.Other duties include dealing with incoming and outgoing post and arranging couriers, managing informal SignHealth events, coordinating repairs and replacement IT hardware across SignHealth and developing action sheets and monitoring actions for progress.You will have excellent IT skills including all Microsoft products, highly effective interpersonal skills with a strong customer service focus, the ability to work under pressure and adapt to change, a clear understanding of confidentiality, be a good team player with excellent writing and organisational skills as well as a high level of accuracy and attention to detail.At SignHealth, we are committed to promoting and celebrating equality and diversity throughout our organisation, our successful person will also possess this ability. You will ideally have some knowledge or understanding of BSL or Deaf culture, however this is not essential.Previous experience within a similar role is desirable but not essential.Why choose SignHealth?We are a passionate Deaf-led charity with great benefits.We will work alongside you during your career with SignHealth to maximise your full potential with Training and Development to help you become the best you!You will receive an in-depth induction to give you great insight into our charity and what we do and what role you will play in helping SignHealth deliver its mission.Wellbeing is the heart of everything we do! It's not just about the people we support, your health and wellbeing matter too.Being a SignHealth employee you will receive:•25 days annual leave, pro rata for Part-time staff•2 Wellbeing days per year, pro rata for Part-time staff•5 days per year of paid Study Leave•Long Service Annual Leave Rewards•DBS Certificate•Sick pay•A generous defined contribution pension scheme, we pay 6% after successfully passing probation•Eye Care VouchersLet's get you onboard to start your SignHealth Journey!If this sounds like a position you would be interested in, we would love for you to get in touch. We positively encourage applications from Deaf people and we will support all applicants along the journey of our recruitment process.For this post, the following checks will be carried out prior to employment: Enhanced DBS Checks, Satisfactory reference checks, receipt of employment references which cover the last 5 years and right to work checks.
      • london, london
      • full-time
      • Hemmingfords
      Office Manager / PAAngel, IslingtonAbout UsHemmingfords is a five-star rated estate agency that focuses on impeccable service and the unique personalities of our team to drive business success. We’re the local property experts with particular knowledge of Islington and Shoreditch.Our company ethos is to leave people feeling better for having dealt with us. We pride ourselves on our personable service. We always strive to go above and beyond our customer’s expectations in every aspect of our service.We’re now looking for a personable and confident Office Manager / PA to join our close-knit team in Islington and support the Company Director.The Benefits- Salary of £20,000 per annum- Performance bonus- Fast track career options- Company iPhone- High-performance and exciting work culture- Generous reward package- Comprehensive training programme- Property sector qualifications- Team and social events- Annual Christmas party- Holiday and loyalty bonusThis is the ideal role for an Office Manager / PA professional to step up, advance and grow their career with our customer-focused estate agency.We’ve built an incredible reputation for service and our portfolio speaks volumes about our depth of skills and expertise. You’ll have the chance to learn from the best and enhance your existing experience levels with our outstanding team.What’s more, we are offering a superb package alongside great training, a friendly, sociable environment and some wonderful perks. So, if you are ready for a change and to take your next step on the ladder, this is the role for you.The RoleAs an Office Manager / PA, you will be tasked with delivering vital support to The Company Director in a flexible and responsive manner.The service our clients have come to expect is second-to-none and, in today’s competitive property market, putting them above all other considerations is the key to success. Your role will involve providing effective support to the Director, regular communication, dealing with requests, booking photography, handling the overflow of phone calls. It’s an exciting role to really get your teeth into and the scope for progression in managing your own team as the company grows.Specifically, you will:- Book property photography- Book meetings for the Director and provide day-to-day support- Monitor and deal with phone calls and pass on messages to the correct persons- Attend regular meetings with the Sales & Lettings Teams- Carry out pre-tenancy inspections- Social media content & management- Handle agency board movements- Listing properties online- Qualifying applicants- Booking sales and lettings viewings- Booking sales and lettings valuations- Managing overflow of calls- Complete supporting admin, records and logs- AML (anti money laundering checks)- Handling Terms of Business contracts with new clientsAbout YouFor this entry-level role as an Office Manager / PA, no previous experience is required.However, any of the following would be beneficial to your application:- Experience in the property market and be confident and friendly in being the go-to person within the business- Experience of delivering impressive levels of customer service- To thrive under pressure- A great eye for detail- To demonstrate strong administrative and IT skills- The ability to work as part of a team- Superb organisational and communication skills- To be proactive and have a passion for problem solving (with a smile!)Other organisations may call this role: Personal Assistant, Office Manager, or Administrator.You may already possess experience in one (or more) of the following roles: Property Administrator, Property Assistant Manager, Property Assistant, Lettings Administrator, Tenancy Officer, Accommodation Administrator, Housing Operations Assistant, or Tenancy Administrator.Webrecruit and Hemmingfords are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re seeking your next challenge as an Office Manager / PA, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
      • southall, london
      • full-time
      • Four Seasons Health Care Group
      Magic Moments AssistantWe are recruiting for a Magic Moment ; In this role you will assist in the creation and delivery of a wide-ranging variety of activities, ensuring that resident interests and needs are met whilst allowing for their varying levels of physical and mental ; As one of the largest healthcare providers in the UK it’s important to us to couple great care with meaningful and enjoyable experiences.As a Magic Moment Assistant you will:Assist in the assessment of the needs of the residents, through meeting with them, team members and family membersSupport providing stimulation and exercise to residents that meet their individual needs through a wide and varied activities programme including music, exercise and arts & craftsBuild relationships with residents and families to gather life story information and ensure care plans and activities are developed and updated accordinglySpend individual time with residents, care staff and relatives to create personalised activities that engage our residents and reflect their interest and hobbiesAssist in developing community links with local groups and arrange trips and excursions with varied destinations and purposes to involve as many residents in activity outside the HomeSupport in the roll-out of the Magic Moments initiatives and encourage others to be involvedAssist in the creation of evidencing and tracking activity engagement via digital and written methodsTo succeed you will be:A team player who engages well with othersA strong communicatorA genuine interest in promoting independence and life style opportunities for the elderlyEnergetic and hard-workingFlexible and adaptable to changePassionate about offering superior services and want to make a differenceA glass half full person, with a sense of humour and a positive outlookWe offer a great range of benefits, which include:Competitive salaryGenerous holiday entitlementVarious shifts availableRefer a Friend scheme of £150 (unlimited referrals)Free mealsAccess to excellent trainingCareer development opportunitiesDiscounts and benefits suited to your lifestyleFree onsite parkingFree uniformNEST work place pension contributionsLong service awards
      • london, london
      • full-time
      • HIRE GROUND LTD
      We currently have a fabulous temp hybrid Team Secretary/ Senior Admin role at a busy Kings Cross based Union.The role is Hybrid, working 3 days in the office and 2 days from home. Working hours per week for £ per hour.The role is a mixture of secretarial support. Helping to organise, manage and take notes at important Union meetings.The Team Secretary will also support officials and members with travel arrangements, including booking trains, planes and accommodation.The post is an all round senior admin post, suited to someone who likes to be busy and who enjoys working in a small friendly team. Location: Kings CrossRate per hour: £ Start date & Duration: Immediate & 2 plus months
      • fulham, london
      • full-time
      • London FA
      Facilities and Investment Officer – Competitive Salary –Hybrid/FulhamThe RoleAre you passionate about developing quality grassroots football facilities and supporting our key partners in applying for funding? If so, we have an exciting opportunity for you.London FA are looking to appoint a Facilities and Investment Officer to support our current team in delivering investment into grassroots football facilities where it is needed most in our County.We have big plans to improve our grass pitches across London and the role will play a big part in delivering this priority ensuring that our clubs and partners are able to access advice, support and funding through the Football Foundation Grass Pitch Improvement Programme. Many clubs require support in accessing grants for small scale projects. Under your guidance, you will help them through the maze of opportunities available in the county and nationally.Key Responsibilities:The key responsibilities of a Facilities and Investment Officer include, but are not limited to:•To support delivery of The FA Grassroots Football Strategy and the London FA•Strategic Plan.•To ensure that every affiliated football fixture is played on a ‘good’ quality pitch.•To identify and activate priority projects for Football Foundation investment via Local Football Facility Plans•To develop a facilities workshop programme•To protect existing football facilities from planning applications.•To contribute to the effective implementation of The FA’s Safeguarding Operating Standard for County FAs.•To support the adoption of FA technology systems across grassroots football.The CompanyThe London Football Association is responsible for governing, safeguarding and developing football across the capital. We were established in 1882 and have an incredibly rich and proud history. More recently we have been undergoing a period of very exciting transformation and modernisation, with a new Board and Council in place and a new strategy to take us up to 2025.At the heart of this strategy is a vision to harness the power of football to enrich more lives in London. We are passionate about the wider benefits that football can bring to society and its ability to bring diverse communities and people together.The PersonThe key skills and qualities of a Facilities and Investment Officer:•Ability to build positive relationships with partner organisations across different sectors to deliver football facility outcomes.•Project management skills and experience – to plan, set and achieve objectives to deadlines.•Ability to work independently and as part of a team.•Excellent time management and prioritization.•Excellent problem-solving and decision-making.•Good communication and presentation skills.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
      • london, london
      • full-time
      • Publicis Groupe
      Company DescriptionWe are:Publicis Sapient is a digital transformation consultancy. We help some of the biggest companies in the world create a unique strategic advantage with our digital, strategy, consulting, and technology services.We’ve been working in digital innovation for more than 3 decades and have created numerous world-firsts - including the first online seat selector for United Airlines, the first digital menu boards for Dunkin Donuts and the first digital trade finance bank for AGTB. We’ve also developed entirely new propositions like Marriot Homes and Villas to disrupt Airbnb, and we’re even helping develop NEOM, an entirely new city in Saudi Arabia.The Customer Experience & Innovation Consulting Team at Publicis Sapient: We are a group of super-smart people with diverse skills and experience who like solving complex challenges to create what’s next across a wide range of industries – from retail to energy, from automotive to financial services, from life sciences to logistics.We work at the intersection of innovation in technology, business and customer experience to conceive, develop, design and deliver new experiences that will transform businesses and make life better for millions of our client’s customers.We harness deep customer research, insight and understanding to identify, test and validate new opportunities, then shape them into market-defining strategy and solutions for our clients.We work in a fast-paced, ‘sprint’-based environment where no two days and no two challenges are the same.We thrive on innovative and impactful work for clients and for ourselves.We can draw upon an unrivalled depth and breadth of technical, creative and consulting capability across Publicis Sapient to shape businesses so they can meet ever-evolving customer needs.We do this at scale. We make an impact.The role of a Senior Manager in CX&ICAs a Senior Manager in CX&IC at Publicis Sapient, you will act as a transformation partner for our clients – helping them understand how changing customer expectations and marketplace dynamics will require them to deliver new, innovative experiences, propositions, products and ;You are an eclectic thinker who can balance multiple considerations simultaneously – changing technologies, emerging business models and customer insight – to identify new opportunities for our clients.You will be well versed in ‘design thinking’ and ‘systems thinking’, and the application of these techniques to uncover, identify and understand customer interests, motivations and behaviours, then work iteratively and collaboratively towards experiences that meet these customer needs.Job DescriptionAs a Senior Manager in the CX&IC team, you will:Act as a transformational partner for clients - including departmental heads and project sponsors.Work autonomously in the strategic ownership of larger, more complex projects from the client briefing through to final recommendations and ;Work collaboratively with all disciplines (and the client) to define how we will create customer and market insights that inspire the team and generate breakthrough ;Develop and conduct customer and marketplace research that helps strategically frame, validate or test core hypotheses, then distil this research into actionable ;Use ‘design thinking’ and ‘systems thinking’ techniques to identify opportunity areas for new experience, propositions, products and services, then help converge thinking around feasible, viable and desirable ;Clarify and translate the strategic direction into priorities, objectives and a clear evaluation ;Facilitate the creation of design / strategic artefacts - personas, as-is and future state customer journeys, service blueprints, storyboards, prototypes, ;Be a strong and convincing narrator and moderator both internally and with clients, reconciling perspectives, finding common ground and advocating customer value and business solutions at critical ;Mentor more junior staff, defining a role for them on projects, overseeing their work and guiding their development in the ;Actively seek out thought leaders and different perspectives on industry approaches, developments and break-through methodologies.Develop new techniques and approaches, then collate and share expertise across the discipline in order to help build the company’s collective ;Act as a champion and advocate for customer research and insight generation techniques both internally and to a wider external audience.QualificationsAbout You: You are commercially minded; you can identify and pursue new opportunities to bring value to client engagements.You are able to see the big picture and zoom in on the details to impactful moments of the customer ;You champion the customer and evidence-based ;You display empathy, intellectual curiosity and openness to learn about new industries, new fields, new disciplines and are excited by change and ;You are passionate about delivering meaningful experiences which positively impact the lives of our clients’ ;What you need to have:An outstanding portfolio of work demonstrating strong customer insight-driven design thinking across a diverse range of ;Experience formulating novel research and development programmes that iteratively identify, test and refine new and innovative propositions, products and ;Experience working collaboratively with colleagues and clients in a variety of different ways – flying solo, as part of an “consultancy” team, co-working with the client in “agile” ;A mind set that’s open to change and to challenge – you need to be curious, consultative, self-starting, collaborative, empathetic, helpful, not prepared to settle for ‘that’ll do’, resilient, and eager to ;Pride and passion in your work.Additional InformationWhat you’ll get from us:In the CX&IC team:A big canvas – major companies, major brands, major challenges – our clients want us to answer big questions about what their future business should look like. You will be the at the spear-point of answering that question – and the answer will likely shape the experience of millions of people.Capability – Publicis Sapient works at scale with a breadth and depth of creative, consulting, and technology talent – the ideas you shape will be translated into reality.Autonomy – you’ll be faced with unique questions and challenges; client teams will look to you for your expertise in your field; you’ll have the chance to shape the company’s response, applying your thinking and expertise in the way that best meets the client’s needs.Support – we’re committed to making you better at what you do best - plenty of training, learning and development opportunities from conferences to courses to simply working alongside some of the best and friendliest people in the industry.In the Publicis Sapient more generally:Smart, decent, fun, stimulating, collaborative folk to work with.Lots of travel/work abroad opportunities (COVID allowing).Wellbeing perks included subsidised gym and in-house massages.Lots of support networks - VivaWomen! (for all genders), Egalite (for LGBT), Uni (diversity council), Hue (people of colour).Free barista drinks all day, Frinks (free Friday night drinks), free fruit and chocolates (it’s the little things), quarterly Town Halls (with free pizza and drinks) (once we’re back in the office, obviously).
      • london, london
      • full-time
      • The Hyde Group
      Hyde are looking for an Administrator.At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.As an Administrator, you will co-ordinate and deliver an excellent administrative support service for the whole of Hyde’s Finance Team (c150 staff).You will also assist the Finance Team Co-ordinator in managing and co-ordinating the finance team’s workplan, staff engagement and welfare programmes.Key Responsibilities:Co-ordinate and provide all admin and organisational supportProvide PA support to the Finance Directors as requiredDiary management and co-ordination of meetingsSupport the team in the production of reports and presentationsCreate a suite of information packs for new starters within financeCollation of invoice packs, raising of purchase orders and contract administrationCandidates will need to be proficient in the use of MS Office, particularly with Excel, Outlook and MS Teams.We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.Closing date: 3rd July 2022Interviews: 6th July 2022
      • denham green, london
      • full-time
      • BP
      Job Profile SummaryIn this role you will perform comprehensive and diversified administrative and office management duties to provide support to M&S Production VP and the M&S Production organisation. The role is performed from the Sunbury office.Job AdvertKey AccountabilitiesProvide support to VP Production and key managers. This includes calendar management and travel.Act as admin support to all M&S Production squads (including FSS, PMS, IM&S, etc).Work closely, in a coordinated manner with the M&S and Production Executive Offices (PAs and BAs) to SVP and other team admins in the region.Perform a variety of administrative tasks which may include, ordering office supplies, ordering meals, travel/logistical arrangements, as requested.Raise and administer shopping carts in Backbone, providing reports as needed by the squads.Work with IT&S and building services to maintain office facilities for the teamCoordinate the management, maintenance and administration of office and/or location support activities, leading related projects and organization of events.Plan, organise and prioritise own work on a daily basis to meet deadlines set by others within the team or department.Handle requests from building reception and direct to appropriate team member.Align with BP’s Code of Conduct and models BP’s Values & BehavioursSkills and ExperienceBe a great teammate with a positive attitude.Self-starter, proactive in handling workload to meet deadlines.Maintain a high level of integrity, tact, and discretion in working across the team and in working with confidential mattersHave proficient skills in MS Office software.Excellent communication and organisational skills.Attention to detail and accuracy.Ability to meet deadlines and handle challenging priorities, sometimes in stressful situations.Why join us?At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.Diversity Statement:At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.EntityProduction & OperationsJob Family GroupBusiness Support GroupRelocation availableNoTravel requiredNoCountryUnited KingdomAbout BPPRODUCTION & OPERATIONSThis is the place to truly drive change. Our people develop hydrocarbon resources, deliver projects, operate refineries as well as oil and gas production assets. Join us and make a difference by: • making our production and operations safer and more standardised • driving quicker reduction of our carbon emissions • growing cash returns and delivering improved reliability and optimisation • maximising efficiency through sharing resources • accelerating the digital transformation of our operating assets • developing our people faster, leveraging the scale of P&O • building greater integration and collaboration in service of our purposeLegal disclaimerWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
      • london, london
      • full-time
      • Sweet Tree
      Support Manager, Brain Injury & Neurological ServicesWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Support Manager, Brain Injury & Neurological Conditions £33,000 - £37,500 dependent upon experienceSweetTree Home Care Services has been awarded CQC Outstanding status twice in a row, which is a reflection of how we look after both our clients and our staff. Plus we’ve won many other accolades, including being rated one of the UK’s Best Companies to Work For (three times) and is rated Investors in People Gold. Our highly acclaimed SweetTree Care Academy also offers employees free, ongoing, and accredited ;An exciting opportunity has arisen for a motivated and enthusiastic Support Manager to join our Brain Injury and Neurological Conditions Service. This is an excellent opportunity if you enjoy providing quality community care and rehabilitation for adults who have sustained a brain injury or a long term neurological condition. The successful Support Manager will be a positive team player who has extensive experience of working in the community, with proven skills in setting up and managing care packages that include rehabilitation programmes.Key tasks of a Support Manager include:Manage your case load of clients and conduct thorough needs assessments, prepare care and support plans and ensure they are regularly updated to reflect the client’s needsParticipate in the management, recruitment and training of Support WorkersWorking with MDT’s and families to ensure the best quality of care for the clientSkills and experience for a Support Manager includes:Experience working with people who have sustained a brain injury or a long-term neurological condition in the communityCare Management is desirableProven experience of undertaking assessments and reviewsA relevant professional qualification such as social work, occupational therapy, psychology, speech and language therapy or nursing, is desirableWhat we offer:A competitive salaryEmployee Assistance ProgrammeClinical supervisionOpportunities to attend and present at conferencesRegular company social eventsSupportive multicultural team environmentUse of shared company carTo apply for the 12 month fixed term contract as a Support Manager role, please press the apply button and our Recruitment Team will be in touch.
      • london, london
      • full-time
      • Hire Intelligence
      Job Title: Logistics, Accounts & Communications AdministratorThe role would support UK & Ireland Operations and be based in West London (W3).Hire Intelligence is seeking a full-time* employee to help execute some of the key tasks for our business:1. Managing Logistics: Planning, and liaising with clients & operations to ensure rented equipment gets delivered and returned correctly.2. Processing some client payments.3. Occasional other admin – focussed on premises / safety.Specifics (example tasks) of the job function:- Taking payments and turning agreed quotes into ‘live agreements’- Confirming delivery & collection details with our customers (timings / contacts / packaging etc)- Liaising with & booking couriers or planning our own deliveries- Completing Transport Paperwork:- Submission of details –weights/measures/serial numbers/pics for international -transport (Carnet details)- Selecting and working with freight forwarders- Updating calendars and relevant staff- Occasionally helping General Manager/Finance Manager with additional admin- Dealing with the landlord & maintenance companies- Keeping logs of (or helping to plan) Safety Training/PPE supplies/Assessments/Drills etc.Requirements:- Proven ability to handle multiple tasks in a day with calm temperament under some time pressure. It would be great to have some experience involving office management/logistics- Comfortable demonstrating flexibility, able to take ‘ownership’ of tasks & evidence of practical problem solving & prioritisation- Demonstrable track record of teamwork and a good period of loyalty to a previous employer- Good communication skills- Good IT skills – candidate should be happy to use a search engine, our own stock system, read and input data in a spreadsheet, prepare a formal business letter & update a shared calendar- Some evidence of commercial thinking, or commercial responsibility (managing costs) would be beneficial- A genuine interest in Technology Hardware would be helpful (general awareness of core product types, sizes and uses)- Previous experience dealing with both sales & operational personnel would be an advantageThe company: Hire Intelligence rent high-tech equipment for short-term use. The company is over 25 years old and international. We have a huge range of tablets, laptops, large screens/video walls, phones, servers, networking kit, VR gear & audio systems. We buy the latest technology and provide for rental with installation by qualified technicians.We help our customers deliver short-term events, or projects such as - product launches, presentations, conferences, trials, training & on-boarding, exams, exhibitions & remote working.Benefits:- Salary based upon full-time working: £30,000- Pension- *Flexibility for more leave in our quieter months – August / December / January- *Flexibility for reduced hours in quieter months (inc Feb & November)- Friendly working environment with interesting tech & gadgets- Exciting and international projects- A collaborative spirit and a real chance to make a difference in company growth & performance- Team Socials*As our business is seasonal, a part-time basis in specific months of the year might be possible, if it works for both parties.So, if you would like to join us as a Logistics, Accounts & Communications Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
      • city of london, london
      • full-time
      • Rail Partners
      Job Title: Rail Partners Executive Assistant - 9-month maternity coverSalary: £35,000 - £50,000 paRole Type: Temporary full time - 9 Month maternity leave coverLocation: Trafalgar Square, LondonThe Company:Rail Partners exists to make the railway better, by harnessing the expertise and commercial drive of the private sector. It does this for the benefit of those who use it, our customers, and those who pay for it, including taxpayers, strengthening the economy, and supporting net zero ambitions.Rail Partners plays a key role in representing its members interests (Owning Groups, Train Operating Companies and Freight Operating Companies) in the national debate about the future of the rail industry and its role in supporting the wider economy, environment, and prosperity of the nation as it transitions to the end state as imagined in the Williams- Shapps Plan for Rail.This is an opportunity to join an organisation at its inception which will take it on a journey to support the wider transformation of the UK rail industry, for passengers and the transport of freight across the country.Rail Partners strives to provide an open and inclusive working environment, working collectively, taking accountability and being agile are important indicators of success.Key accountabilities of the role:This is not an exhaustive list and you may be asked to undertake additional activities which are considered to be reasonable for the role and capability, but things you can expect to be involved with include:Supporting the Directors of Rail PartnersManaging the diaries of the Directors and helping them to prioritise, including resolving diary conflicts and ensuring they are able to use their time to best effectManaging the Directors' long and short-term priorities and deadlines to enable them to deliver better outcomes for the membership.Ensuring Directors have relevant materials from the appropriate teams to ensure their ability to positively and effectively engage with the wider team, membership and stakeholdersArranging hospitality and travel arrangements (catering, dinners, hotels, transport) for Directors where required.Engaging members and other stakeholdersSetting up external and internal meetings, seminars, events and conferences as required ensuring good communication with members and stakeholders.Providing secretariat support where required - circulating agendas, keeping minutes, and ensuring relevant supporting documentation is prepared and circulatedActing as a point of contact for train operating company (TOC) members regarding cross-discipline issues and communications pertinent to Rail Partners.Supporting good governance within Operator ServicesProviding secretariat for Operator Services governance groups including coordinating the annual timetable of meetings, circulating agendas, keeping minutes and ensuring relevant supporting documentation is prepared and circulated.Engaging with chairs and the Director of Operator Services to plan forward agendas and facilitate effective meetings, events and workshops.Ensuring agendas and any relevant supporting documentation are prepared and circulated where necessary.Assisting with project management and deliverySupporting the procurement and management of consultants as required.Playing your part in making Rail Partners a great place to workPersonally, demonstrating the attributes of the organisation's culture.Contributing to wider discussions about the effective management and running of the organisation.Working collaboratively with colleagues across the organisation, on specific projects as required.The Candidate:Strong track record of working effectively with senior leaders in an agile environmentTrack record of managing multiple diaries and resolving scheduling conflictsEvent/project managementStrong knowledge and understanding duties covered by executives and how these linkProactive, adaptable and flexible with the ability to work independently at pace and to use initiative to resolve problemsAbility to multi-task and prioritise workload efficientlyStrong communication and interpersonal skillsAbility to look forward and plan workloadsKnowing when and how to refer complex issuesExcellent office skills working with deadlines, use of relevant office IT systems and MS Office applicationsAble to build constructive working relationships quickly and effectivelyRewards:26 days holiday + bank holidays paDefined Contribution Pension - Employee chooses between 3% and 8% of salary, and employer contributions are twice that amount.Private medical insurance.75% discount on national rail travel.Rail Partners embraces hybrid working.Bonus up to 5% - subject to business and individual performance.CLOSING DATE: 1 July 2022Candidates with the relevant experience or job titles of: Admin Assistant, Receptionist, Administration, Administrator, Admin, Business Support, Support Officer, Business Officer, Administration Executive, Administration Officer, Admin Officer, Customer Service, Office Assistant, Accounts Assistant, General Assistant, Administrative Assistant, Office Support, Sales Support, Customer Support Assistant, Office Admin, Customer Services Executive may also be considered for this role.
      • city of london, london
      • full-time
      • Elevation Recruitment
      Elevation Recruitment Group have an exciting opportunity available for an Executive Assistant to work for a Global multi-site service business, based in the City of London. This role is to be based in the London office with some flexibility to work from home.We are looking for an extremely organised Executive Assistant who has experience supporting at c-suite level. You will be working in a global environment and will have the opportunity to build collaborative relationships with various teams throughout the organisation. Responsibilities of an Executive Assistant:-Supporting up to 4 Senior UK and International Executives-Working closely with other EA's to help with key meetings and events-Extensive diary management - managing the logistics of constant moving agendas-Organising global travel and logistics-Management of expenses-Maintaining contacts and distribution lists-Provide executive support on on-going projects-Management of meetings & events-Compiling reports, agendas, presentations and correspondence-Minute-taking and following-up on actions-Holiday cover for one EA who supports the International Chairman and their team-Building professional relationships with senior stakeholders as will often be the first point of contactKey Requirements for an Executive Assistant:-Must have experience supporting to C Suite level-Must be very organised and have the ability to prioritise, think on their feet and use their initiative.-Fully competent on MS suite/ Google Suite would be advantageous -Good numerical skillsElevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
      • london, london
      • full-time
      • The Hyde Group
      2 Year Fixed Term ContractClosing date: 3rd July 2022Interviews: 25th July - 5th August 2022Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.As a Business Admin Apprentice you could be working in one of the following business areas:Hyde’s Charitable DivisionHome OwnershipDevelopment and SalesChange and Continuous ImprovementWe’ll teach you how to:Act as a point of contact to customers (internal or external), ensuring any requests, queries and problems are resolved in manner that improves overall customer satisfaction/experience.Manage letters, emails and other correspondence from customer.Organise meetings including scheduling meetings, preparation of papers, taking notes if required.Provide support on team projects.Minimum Requirements:GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)Good communication skillsPassion about TechnologyWhat perks can you look forward to?A competitive salary26 days’ holidayTwo paid volunteering days a yearA pension and life assuranceA great benefit package including retail discounts, gym discounts & Cycle2Work bike schemeDiversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.You can find more information about our apprenticeship schemes by visiting our careers webpage.
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