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      • central scotland, scotland
      • full-time
      • QA LIMITED
      A leading Scottish litigation firm with an on-going ambition to expand their business, seeks a Claims Administration Apprentice to help achieve these ambitions. They are looking for a committed and passionate individual to deliver exceptional administrative and call handling support to clients. You will be working alongside lawyers and negotiators supporting them with various administrative functions.Jackson Boyd are based in modern office accommodation in the city centre of Glasgow. They provide regular internal training for their staff, flexible working opportunities and operate a “dress for your day” policy. From over 1,000 reviews of our service on Trustpilot, 99% of their clients rate them as “Excellent” or “Great”.Interested? Apply Today!Key Responsibilities:What does a typical day look like? Helping resolve client queries via telephoneLive chat supportResponding to client emails via OutlookObtaining detailed and accurate statements and logging on systemSending email confirmation to our business partnersGeneral administrative dutiesFull training will be training will be providedRequired Skills:Excellent communication skills both verbally and writtenStrong attention to detailExcellent customer service skillsDemonstrable commitment to exceeding expectations and goalsA passion for doing a quality job that will leave a lasting impression with clientsPersonal commitment to teamwork, integrity and successAdditional Information:Salary - £11,000 per annumFuture Salary - Will be discussed after completion35 hours per week 1 hour lunch - · Rotational shift - Future Career Progression:Opportunity of full-time permanent roleImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • glasgow, scotland
      • full-time
      • PDA Search & Selection
      Position: Customer Service Team Leader (Out of Hours)Salary: £23,500 per annumLocation: Glasgow / Working from HomeHours: hours per week – working on a 3 week rotational rota where hours will alter as follows:Week 1 and 2: 2 pm – 10pm working 5 days across 7 daysWeek 3: 9 am – 7pm working 4 days across 7 daysLeader role on behalf of our client ‘City Facilities Management’. City FM was established in 1985 and the company has grown to become one of the world’s largest privately held, integrated FM companies.City has a unique business model and for over 30 years has provided leading maintenance, engineering, technical procurement & support in dedicated partnerships with National Blue Chip companies. City also has a global presence with offices in the UK, Europe, North America, Malaysia, Singapore, Hong Kong and Australia.The culture and values of City are shaped by being a family business with people at the heart of what they do. The business has ambitious growth plans and is keen to attract people who are passionate about delivering great standards and service to customers. In return you will receive a competitive salary and benefits package, industry leading Induction and training through our City & Guilds training academy and the opportunity to develop and progress is only limited by your own ambition.JOB PURPOSEThe Helpdesk Team Leader role is to effectively lead a team of operators, ensuring the provision of and smooth-running facilities management service to partner stores in line with agreed KPI’s and SLA’s.RESPONSIBILITIES Manage team daily performance ensuring action taken as required and any follow up required is carried out in a timely mannerMonitor new screen and wallboard to ensure delivery of KPI’s, also ensuring delivery of KPI’s are prioritised above Admin dutiesConduct monthly, documented, 1-2-1’s and team meetingsMentor and lead senior operators to ensure then can step up and support you in all aspects of the team leader roleConduct return to work and disciplinary meetings (disciplinary meetings can only be conducted following successful completion of the company Disciplinary and Grievance 1 training course)Assist Supervisors daily and familiarise yourself with their dutiesDevelop and motivate team members promoting City valuesReward and recognise good performanceAttend field cell Meetings when possibleAssist field managers with email requests and data reportsSupport team members to ensure individual and team KPIs are achievedTo represent the Company in a professional and competent manner at all times and develop strong working relationships with key stakeholders within the organisation and partnersTo visibly demonstrate enthusiasm and positive behaviourTo own and display company values, respect and value others and work as one teamComply with any other reasonable request or instruction from Line ManagersTo participate in Team Leader Saturday On-call RotaSupport team by logging jobs and incidents when necessaryQUALIFICATIONSWork towards the company qualification – Disciplinary and Grievance 1Previous experience of effectively leading a team is essentialStrong PC literacy, with experience using FM & telephony systemsStrong communication skills, both written and verbalStrong results focusEffective problem-solving and decision-makingAble to motivate self and othersFlexible approach to working hoursTo apply for this role please submit your full and up to date CV to Andrew Bridges at PDA Search and Selection
      • central scotland, scotland
      • full-time
      • QA LIMITED
      Over the past five years, Gennaro Ltd have been huge advocates of supporting Modern Apprenticeships. Offering robust training, mentor support and clear progression pathways, the previous apprentices have been hugely successful.Kevin Beattie launched Gennaro Ltd in 2010 to manufacture and supply aluminium framed fire rated windows, doors & curtain walling to customers all over the UK.The domestic glazing side of the business trading as Beattie Glass offers a full range of services including - glazing repairs, replacement UPVC windows, mirror wardrobe doors, glass splashbacks for kitchens and bathrooms, glass cut to size and glass polishing & bevelling.For the commercial market, Gennaro provides glazing repairs, replacement aluminium shopfronts, windows, doors, curtain walling, toughened glass assemblies, and also fire rated windows, doors, & curtain walling.Gennaro is a family company with over 70 years’ experience in glass & glazing and is able to offer a highly professional and comprehensive service to all customers, large and small.They are now looking for an Apprentice to join them and support their team as a Digital Office Coordinator Apprentice. The successful candidate will be responsible for ensuring all digital administration tasks are completed in a timely manner including invoices, managing the CRM system, Eworks and customer communication to allow business operations to run smoothly.This role will be supported by a Digital Applications Support Modern Apprenticeship delivered by QA. This will include peer mentoring, work-based assessment and classroom training.Key Responsibilities:Managing all orders and quotes via EworksSubmitting and raising invoices using Sage platform in a timely fashionWorking on Eworks to price all jobs correctly to be submitted internally or to the customerPicking up orders from the website from architects and processing into the software to design stageAnswering incoming calls and dealing with customer queries from both retail and wholesaleAd hoc administration duties as required to support the MDRequired Skills:Pursue personal development of skills and knowledge necessary for the effective performance of the roleMaintain regular and professional attendance, punctuality, personal appearanceGood communicationExcellent attention to detailExcellent administration skillsTeam playerPolite and courteous mannerHaving the ability to multitaskAdditional Information:Salary £12,000 - £14,000 per annumA salary increase will be considered after completion of the qualification at the employer's discretionMonday - Friday 9am - 5pm31 days annual leavePeer mentoringFun and social environment Future Career Progression:A permanent position will be considered after successful completion of the Digital Applications Support Modern Apprenticeship at the employer's discretionImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • central scotland, scotland
      • full-time
      • QA LIMITED
      Does this sound like you?Passion for administration & IT Eager to learn new things. Ready to be challenged? If so then this could be the role for you!Chanlon Group are one of Scotlands most well established all trades companies. They cover all aspects of Plumbing, Heating, Drainage, Roofing, Building, Electrical, M&E Services, Pest Control and Green Energy Solutions for both the domestic and commercial market place.We provide services for large scale projects at local and national levels for a range of organisations, local authorities, housing associations, blue chip companies and public sector.Due to continued growth they are looking for their next superstar to join their busy office in Thornliebank to provide office support to the wider team.Interested? Apply today!Key Responsibilities:Using Sage Accounting Software for customer account transactionsUpdating customer and job information on in house database systemUsing Microsoft packages on a daily basis in relation to updating spreadsheets and emailing Using online shared drivesAllocation jobs on system to engineers/trade staff Answering calls from customers and helping with enquiriesGeneral ad hoc duties as when required by managementRequired Skills:Good telephone mannerYou will have the ability to cope with multiple tasks in a calm and professional mannerTeam playerAdditional Information:Salary £12,480 per annumImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • lothian, scotland
      • full-time
      • Applicant Services
      This a Glasgow Insurance Brokers is looking for an experienced Claims Handler. Don’t miss this opportunity to join a growing team that provides an all-round first-class customer service experience.Claims HandlerGlasgow, G4 9XAFull Time, Permanent Position£20,000 - £25,000 per annum dependent on experienceOur client, established in 1982, is one of Scotland’s leading independent insurance brokers, successfully delivering effective insurance solutions to thousands of businesses.They are looking for a Claims Handler with a great work ethic, who is enthusiastic and driven to develop their career. You will be responsible for managing a caseload of predominately Commercial claims, taking the initial notification and providing support all the way through the claims process.What they OfferCompetitive salary.Pension Contribution.Death in Service.Private Medical Cover.Funding for industry qualifications.Exciting career development pathways.Car parking onsite.Access to Personal Trainer.About the RoleAs a Claims Handler, you will be responsible for:Notifying insurers of new claims.Providing exceptional support to customers, ensuring a high level of service.Inputting new claims on to the system.Continuously updating claims records on the system.Maintaining the comprehensive diary system to monitor claims progress.Ensuring all actions are clearly recorded in the file notes.Dealing with correspondence quickly to avoid any delay in the settlement of a claim.Dealing with repudiated claims and understanding why they have been repudiated.About YouOur client is looking for a team player who openly shares knowledge and skills with others.The ideal Claims Handler will:Possess excellent customer care skills.Have strong organisational skills, with the ability to prioritise workload.Be a great communicator, both written and verbally.Have previous claims handling experience.Be able to follow clear instructions to carry out given tasks.Demonstrate a high level of professionalism, integrity and commitment.Take ownership of their own continuing professional development.How to apply for the Claims Handler role:If you have the skills and experience required for this Claims Handler position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.You must be eligible to work in the UK. Strictly no agencies please. Other suitable skills and experience includes: Insurance, Claims Handler, Insurance Claims Handler, Customer Service, Customer Service Advisor, Administration, Administrator, Finance
      • glasgow, scotland
      • full-time
      • QA LIMITED
      BCA offers the economies of scale and a diversity of services to meet the needs of an impressive portfolio of customers. The business provides connected services from portside new car activity, refurbishment, storage, imaging, funding solutions and logistics for the growing used sector and the core remarketing operation.They are now looking for a Digital Administration Assistant Apprentice to join their team. You will provide a comprehensive and reliable administration service to the auction centre. This role may have a high level of customer contact and it is key that all stakeholder relationships are smooth running and efficient.If you are interested in joining an innovative company, then apply today!Key Responsibilities:Undertake all aspects of vehicle document administration using a variety of internal and external systemsBook collections for vehicles using ACS which is internal bespoke softwareMaintaining customer records and ensuring all relevant documentation is filed electronically using SharePointExtracting data from Manufacturer’s websites into ExcelChecking that all vehicle information is correctLiaising with dealerships and other BCA sitesSorting post and sending documents to ownersDealing with general enquiries by email or phonePerform all administration duties related to customer service level agreements to ensure that agreed standards are metAction any issues, queries or complaints arising so that any problems are resolved, in a timely fashion and to all parties’ satisfaction as far as is reasonably practicableEscalate any complex issues to the relevant managerUndertake ad-hoc tasks as necessary to meet the business needs and for your own personal developmentRequired Skills:Excellent attention to detailHigh level of accuracyGood communication skillsExcellent time management skillsKnowledge of Microsoft OfficeAdditional Information:Salary £20,000 per annum - scope for increase on completion of the apprenticeshipMonday - Friday until Future Career Progression:Opportunity to progress as we are a company who promote within where possible - clear training pathwaysImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • thornliebank, scotland
      • full-time
      • QA LIMITED
      Does this sound like you?Passion for administration & IT Eager to learn new things. Ready to be challenged? If so then this could be the role for you!Chanlon Group are one of Scotlands most well established all trades companies. They cover all aspects of Plumbing, Heating, Drainage, Roofing, Building, Electrical, M&E Services, Pest Control and Green Energy Solutions for both the domestic and commercial market place.We provide services for large scale projects at local and national levels for a range of organisations, local authorities, housing associations, blue chip companies and public sector.Due to continued growth they are looking for their next superstar to join their busy office in Thornliebank to provide office support to the wider team.Interested? Apply today!Key Responsibilities:Using Sage Accounting Software for customer account transactionsUpdating customer and job information on in house database systemUsing Microsoft packages on a daily basis in relation to updating spreadsheets and emailing Using online shared drivesAllocation jobs on system to engineers/trade staff Answering calls from customers and helping with enquiriesGeneral ad hoc duties as when required by managementRequired Skills:Good telephone mannerYou will have the ability to cope with multiple tasks in a calm and professional mannerTeam playerAdditional Information:Salary £12,480 per annumImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • glasgow, scotland
      • full-time
      • Time Appointments Ltd
      Time Appointments are delighted to be working on behalf of a market-leading insurance organisation who are currently going through a period of growth in which they are actively looking to add and strengthen their already exceptional team by a substantial amount. The main purpose of the role is to work as part of a team managing building & contents claims in accordance with the required service standards, performance targets & regulatory legislation (FSA Compliance).Duties & Responsibilities:· Manage claims and control cost in line with insurer philosophy · Deploy claims to relevant suppliers to ensure timely response · Responsible for processing claim management administration tasks accurately and professionally · Accurate record keeping to allow effective file review and audit · Handling telephone and email queries from clients, suppliers and partners within SLA as well as offering advice and guidance · Negotiate settlement of claims with customers, clients, and suppliers where appropriate · Handling customer complaints in line with Company guidelines, escalating where appropriate · To provide excellent customer service to clients at all times· To comply with the Data Protection Act and FCA regulations at all times, and ensure that the principles of Treating Customers Fairly is adhered to at all times · Compose and generate written communication when required, in line with Company guidelines · Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with Company values. Skills & Experience:· Professional and polite telephone manner· Intermediate computer literacy and typing skills· GCSE/Standard Grades English and Maths· A positive and self-confident approach when dealing with customers, and where appropriate, representatives of the Company’s clients.· The ability to utilise qualities such as empathy, tact and diplomacy when interacting with customers. Our client is looking to fill these positions ASAP and we are looking to book suitable applicants in for interviews immediately.For further detail on this and other roles please make sure you visit our website now or call our team to discuss career opportunities available
      • central scotland, scotland
      • full-time
      • QA LIMITED
      Bell Fire and Security has been in business for over 100 years and can trace our roots back to 1919. We’ve grown steadily and securely and under new ownership that changed in 2015. We’re fully focused on becoming the largest and best independent security and electrical business in Scotland. We specialise in installing burglar alarms, access control and CCTV systems that act as a dependable deterrent when it comes to protecting your home or business, as well as complete fire control systems. Due to continued growth, we are looking for our next apprentice to join our team in Glasgow. The successful candidate will be essential to the smooth operation of the office together with the day-to-day assistance to the staff and manager. Interested? Apply Today!Key Responsibilities:Coordinating and planning staff diaries using excel and outlook calanderCreating invoices on Sage - booking in engineer calls using a bespoke Cash systemBooking in engineer calls using a bespoke systemPreparing letters and creating jobpacks using different systems ie microsoft package and companies bespoke systemAnswering the telephoneCarrying out any tasks required by the manager, whilst working to tight deadlines.On completion of the apprenticeship, you will be awarded with an SCQF Level 6 in Digital Applications Support.Required Skills:You will be well organised individual who thrives on working under pressure and in a fast pace environment.You will need to be a strong communicator, confident and methodical with an excellent eye for detail.As a team player, you will be keen to get involved, with a positive and can-do attitude and a passion for producing great results.Good Time KeepingAdditional Information:Salary - £12,500 per annumMonday – Friday 8:30am - 5:00pm23 days annual leave plus 8 bank holidaysContributory pension schemeDeath in benefit after 6 monthsDress down Friday Important Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • glasgow, scotland
      • full-time
      • RECRUITMENT HELPLINE LTD
      Accounts/BookkeepingExcellent opportunity for a motivated individual to join a well-established company in Glasgow.CompanyEstablished for over 40 years, the company is a major distributor of pneumatic and hydraulic components with a very wide and varied customer base UK wide and ; The business has good prospects for growth and this position offers the right candidate possibilities for advancement within the company.Role and ResponsibilitiesDuties will include (but not limited to) looking after sales, purchase & general ledger, cashbook, resolving queries and credit control in our busy but well organised ; Monday to Friday 9:00am – 5:00pm.Candidate requirementsCandidates will have a background in accounts/bookkeeping and be keen to ; All the systems for accounts are computerised and well established.If you feel you have the relevant skills/attributes to fulfil this role then please apply now!
      • glasgow, scotland
      • full-time
      • Four Seasons Health Care Group
      Magic Moments AssistantWe are recruiting for a Magic Moment ; In this role you will assist in the creation and delivery of a wide-ranging variety of activities, ensuring that resident interests and needs are met whilst allowing for their varying levels of physical and mental ; As one of the largest healthcare providers in the UK it’s important to us to couple great care with meaningful and enjoyable experiences.As a Magic Moment Assistant you will:Assist in the assessment of the needs of the residents, through meeting with them, team members and family membersSupport providing stimulation and exercise to residents that meet their individual needs through a wide and varied activities programme including music, exercise and arts & craftsBuild relationships with residents and families to gather life story information and ensure care plans and activities are developed and updated accordinglySpend individual time with residents, care staff and relatives to create personalised activities that engage our residents and reflect their interest and hobbiesAssist in developing community links with local groups and arrange trips and excursions with varied destinations and purposes to involve as many residents in activity outside the HomeSupport in the roll-out of the Magic Moments initiatives and encourage others to be involvedAssist in the creation of evidencing and tracking activity engagement via digital and written methodsTo succeed you will be:A team player who engages well with othersA strong communicatorA genuine interest in promoting independence and life style opportunities for the elderlyEnergetic and hard-workingFlexible and adaptable to changePassionate about offering superior services and want to make a differenceA glass half full person, with a sense of humour and a positive outlookWe offer a great range of benefits, which include:Competitive salaryGenerous holiday entitlementVarious shifts availableRefer a Friend scheme of £150 (unlimited referrals)Free mealsAccess to excellent trainingCareer development opportunitiesDiscounts and benefits suited to your lifestyleFree onsite parkingFree uniformNEST work place pension contributionsLong service awards
      • central scotland, scotland
      • full-time
      • QA LIMITED
      Bell Fire and Security has been in business for over 100 years and can trace our roots back to 1919. We’ve grown steadily and securely and under new ownership that changed in 2015. We’re fully focused on becoming the largest and best independent security and electrical business in Scotland. We specialise in installing burglar alarms, access control and CCTV systems that act as a dependable deterrent when it comes to protecting your home or business, as well as complete fire control systems. Due to continued growth, we are looking for our next apprentice to join our team in Glasgow. The successful candidate will be essential to the smooth operation of the office together with the day-to-day assistance to the staff and manager. Interested? Apply Today!Key Responsibilities:Coordinating and planning staff diaries using excel and outlook calanderCreating invoices on Sage - booking in engineer calls using a bespoke Cash systemBooking in engineer calls using a bespoke systemPreparing letters and creating jobpacks using different systems ie microsoft package and companies bespoke systemAnswering the telephoneCarrying out any tasks required by the manager, whilst working to tight deadlines.On completion of the apprenticeship, you will be awarded with an SCQF Level 6 in Digital Applications Support.Required Skills:You will be well organised individual who thrives on working under pressure and in a fast pace environment.You will need to be a strong communicator, confident and methodical with an excellent eye for detail.As a team player, you will be keen to get involved, with a positive and can-do attitude and a passion for producing great results.Good Time KeepingAdditional Information:Salary - £12,500 per annumMonday – Friday 8:30am - 5:00pm23 days annual leave plus 8 bank holidaysContributory pension schemeDeath in benefit after 6 monthsDress down Friday Important Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • central scotland, scotland
      • full-time
      • QA LIMITED
      SevenSteps directors are considered amongst the UK and Irelands leading sales recruiters. They are Specialists in sectors like Construction, IT and Telecommunications, Oil & Gas, Medical and Scientific, Engineering and Professional Services They have over 50 years industry experience in the sales recruitment market and are looking for an outgoing and motivated apprentice to join their busy team to provide office support to the wider business. Interested? Apply Today!Key Responsibilities:Updating candidate and client information onto company CRM System on a daily basisUsing Microsoft Word to edit and format CVS and upload to databaseResponding to candidate emails using Microsoft OutlookManaging email campaignsUse Linkedin to post vacancies and source suitable candidatesMeeting and greeting candidatesGeneral ad hoc duties as when requested by managementRequired Skills:Good Written & Verbal Communication skillsWell presentedOrganised and be able to prioritise own workloadGood knowledge of social media platformsOutgoing, fun and a confident individualTeam playerWillingness to learnAdditional Information:Salary - £13,000 per annumMonday-Thursday 9am-5pm, Friday 9am-4pm24 days annual leave plus Xmas leave1 day holiday on your birthdayDuvet daysPension scheme Future Career Progression:Progression into trainee recruitment role for right candidateImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • hamilton, scotland
      • full-time
      • Bellway Homes
      Apprentice AdministratorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Bellway is a FTSE 250 house builder, headquartered in Newcastle upon Tyne, which operates 22 trading divisions across England, Scotland and Wales.Apprentice Administrator – Bellway Homes Scotland WestWhat do I achieve?an exciting future built with us starting September 2022a nationally recognised qualification – Level SQF 5 Business & Administrationtransferable skills such as leadership and communicationworking for a 5* house builderbuilding a network of like minded professionalsimproving your knowledge and understanding of the housebuilding industryWhat’s the package?Basic salary from £18,000 - £22,000 per annum depending on role and competitive annual bonus22 – 25 days annual leave plus bank holidaysCore/flexible working options depending on roleContributory pension schemeLife assuranceShareSave schemeCycle to work schemeAccess to BOB – our flexible benefits platform with discounts from over 800 retailersOur promise to youYou will learn from the best, through invaluable experienceYou will join a reputable brand at an exciting time of continued growthA fantastic working environmentWe will develop you and provide ongoing support to be the best you can be!Tell me all about the role!Working closely with the Divisional PA to support the Divisional Directors.Producing letters, memos, reports and spreadsheets when required.Filing and maintaining documentation.Diary management and updates.Assist the Divisional PA with refreshments for meetings.Dealing with telephone and email enquiries from customers and colleagues.Produce and organise data.Control and process all hardware requests/replacements across the division.Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.Support with adhoc sales administration and reception cover as required.What can you bring to us?GCSE English and Maths at Grade 4 or aboveMotivated and keen to learn new skillsEnthusiastic with a genuine interest in your chosen subjectAbility to work well as part of a team as well as using your own initiativeCommitted to diversity and inclusionQuestions and Answers!What is an apprenticeship?Apprenticeships are work-based training programmes that are designed to help employers train people for specific job roles.How long does an apprenticeship take to complete?An apprenticeship takes a minimum of 12 months to a maximum of 5 years depending on the level of apprenticeship and which industry sector you are training.By rule of thumb:Level 2: 12-18 monthsLevel 3: 24 monthsDegree: up to 5 yearsWhat happens once I complete my apprenticeship?Apprenticeships are fixed-term roles. Normally upon successful completion of a programme a high proportion of individuals transition to a permanent role with Bellway however, some of our specialist trade apprenticeships will be buddied with one of our trusted contractors from day one and may therefore transition to a permanent role with their organisation. Please note any offer of a permanent role at the end of the fixed-term apprenticeship is subject to a suitable vacancy being available at the time of completion and is not guaranteed.Do I get holiday when doing an apprenticeship?Of course! We offer 22-25 days, plus bank holidays!Do I have to be aged between 16-24 to do an apprenticeship?No, commonly apprentices are between this age group as apprenticeships are seen as an alternative to university. However there is no upper age limited for apprenticeships. In fact it is becoming common practise now for employers to train up existing members of staff through the apprenticeship route to help further their career development.
      • paisley, scotland
      • full-time
      • QA LIMITED
      Over the past five years, Gennaro Ltd have been huge advocates of supporting Modern Apprenticeships. Offering robust training, mentor support and clear progression pathways, the previous apprentices have been hugely successful.Kevin Beattie launched Gennaro Ltd in 2010 to manufacture and supply aluminium framed fire rated windows, doors & curtain walling to customers all over the UK.The domestic glazing side of the business trading as Beattie Glass offers a full range of services including - glazing repairs, replacement UPVC windows, mirror wardrobe doors, glass splashbacks for kitchens and bathrooms, glass cut to size and glass polishing & bevelling.For the commercial market, Gennaro provides glazing repairs, replacement aluminium shopfronts, windows, doors, curtain walling, toughened glass assemblies, and also fire rated windows, doors, & curtain walling.Gennaro is a family company with over 70 years’ experience in glass & glazing and is able to offer a highly professional and comprehensive service to all customers, large and small.They are now looking for an Apprentice to join them and support their team as a Digital Office Coordinator Apprentice. The successful candidate will be responsible for ensuring all digital administration tasks are completed in a timely manner including invoices, managing the CRM system, Eworks and customer communication to allow business operations to run smoothly.This role will be supported by a Digital Applications Support Modern Apprenticeship delivered by QA. This will include peer mentoring, work-based assessment and classroom training.Key Responsibilities:Managing all orders and quotes via EworksSubmitting and raising invoices using Sage platform in a timely fashionWorking on Eworks to price all jobs correctly to be submitted internally or to the customerPicking up orders from the website from architects and processing into the software to design stageAnswering incoming calls and dealing with customer queries from both retail and wholesaleAd hoc administration duties as required to support the MDRequired Skills:Pursue personal development of skills and knowledge necessary for the effective performance of the roleMaintain regular and professional attendance, punctuality, personal appearanceGood communicationExcellent attention to detailExcellent administration skillsTeam playerPolite and courteous mannerHaving the ability to multitaskAdditional Information:Salary £12,000 - £14,000 per annumA salary increase will be considered after completion of the qualification at the employer's discretionMonday - Friday 9am - 5pm31 days annual leavePeer mentoringFun and social environment Future Career Progression:A permanent position will be considered after successful completion of the Digital Applications Support Modern Apprenticeship at the employer's discretionImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • glasgow, scotland
      • full-time
      • RECRUITMENTiQ
      The Business Insurance Bureau is a niche specialist underwriter and commercial insurance broker, defying conventional categorisation, comprising of a small number of gifted individuals forming a collective intellectual giant.We work from an elegant Edwardian restored townhouse in Glasgow called Wits End. We find that the name of our office reflects the mental torture we alleviate for our clients, who can often be at the end of their rope with the circumstances they find themselves in.We insure a spectacularly diverse clientele, similarly exclusive and excellent in their field, who rely on The Business Insurance Bureau to protect their assets, minimise their liabilities and secure their future.We are looking for an Experienced Commercial Insurance Administrator to join our small team at Wits End, our charming townhouse in Glasgow to assist us with all aspects of commercial insurance administration.Key ResponsibilitiesAdministering post, emails and telephone callsGeneral office administration filing, recording, preparing documentation, responding to queries from clients about documentation, managing stationery requirements of the officeWorking with our brokers to cross-check their output prior to sending it to our clienteleProcessing adjustments, change of address, etcPA to the Principal - diary management and liaising with clients about appointmentsHelping collate reports/data when neededManaging our shared inboxSkills and ExperienceExperience in an Administrative role in the commercial insurance industryCert CII or Equivalent experienceGood knowledge of Microsoft Office packages in particular Outlook, Word and ExcelIntegrity in all areas of workOpen to ongoing changes in processes and systemsGood eye for detailA track record of accomplished organisational and time management skillsExcellent grammar, spelling and punctuationBenefitsComfortable and attractive office just off Charing Cross.Daily refreshments provided water, tea/coffee, fruit, biscuitsBusiness dress code partly funded and providedQuarterly social events hosted by the companyAccess to pool cars for client visits if requiredTraining/Courses supported if neededDeath in Service/Critical IllnessAccess to Unum helping hand serviceIf youve got experience and/or industry qualifications, are empathetic and curious about how people and things work and, above all, have the attitude to life, the universe and work that doesnt see limitations to possibility, then you are probably what we have in mind.Our staff enjoy this way of working, the variety it brings to their employment and the connection it gives them with each other.
      • central scotland, scotland
      • full-time
      • QA LIMITED
      SevenSteps directors are considered amongst the UK and Irelands leading sales recruiters. They are Specialists in sectors like Construction, IT and Telecommunications, Oil & Gas, Medical and Scientific, Engineering and Professional Services They have over 50 years industry experience in the sales recruitment market and are looking for an outgoing and motivated apprentice to join their busy team to provide office support to the wider business. Interested? Apply Today!Key Responsibilities:Updating candidate and client information onto company CRM System on a daily basisUsing Microsoft Word to edit and format CVS and upload to databaseResponding to candidate emails using Microsoft OutlookManaging email campaignsUse Linkedin to post vacancies and source suitable candidatesMeeting and greeting candidatesGeneral ad hoc duties as when requested by managementRequired Skills:Good Written & Verbal Communication skillsWell presentedOrganised and be able to prioritise own workloadGood knowledge of social media platformsOutgoing, fun and a confident individualTeam playerWillingness to learnAdditional Information:Salary - £13,000 per annumMonday-Thursday 9am-5pm, Friday 9am-4pm24 days annual leave plus Xmas leave1 day holiday on your birthdayDuvet daysPension scheme Future Career Progression:Progression into trainee recruitment role for right candidateImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • glasgow, scotland
      • full-time
      • PDA Search & Selection
      Position: Refrigeration AdministratorSalary: CompetitiveLocation: Glasgow / Working from HomeHours: hours per week (Full time & Permanent)We are advertising this Refrigeration Administrator role on behalf of our client ‘City Facilities Management’. City FM was established in 1985 and the company has grown to become one of the world’s largest privately held, integrated FM companies.City has a unique business model and for over 30 years has provided leading maintenance, engineering, technical procurement & support in dedicated partnerships with National Blue Chip companies. City also has a global presence with offices in the UK, Europe, North America, Malaysia, Singapore, Hong Kong and Australia.The culture and values of City are shaped by being a family business with people at the heart of what they do. The business has ambitious growth plans and is keen to attract people who are passionate about delivering great standards and service to customers. In return you will receive a competitive salary and benefits package, industry leading Induction and training through our City & Guilds training academy and the opportunity to develop and progress is only limited by your own ambition.The successful candidate should be PC literate and conversant with packages such as Microsoft Word, Excel & Outlook. The ability to communicate effectively coupled with an excellent telephone manner is also ; You will be able work on your own initiative, as well working effectively as part of a team. Previous experience within a Refrigeration environment is preferred along with the ability to take the lead and use your own initiative.Responsibilities will include:Providing administrative support to the Refrigeration divisionAssisting with the appropriate allocation of Asda project orders maintaining information relevant to asset works such as AMPS, S3 Pre-Development etc.Raising, monitoring and recording of all purchase and hire orders relating to all departmental projects and investigation of invoice queries where required.Maintaining the equipment hire log to monitor hire status and ensure costs are controlledLiaison with equipment suppliers and notification of delivery issues to project managersManaging equipment deliveries, returns and replacementsCreating and maintaining hard copy & electronic project files, including preparation of O&M and H&S files.QUALIFICATIONSStrong PC literacy, with experience using FM & telephony systemsStrong communication skills, both written and verbalStrong results focusEffective problem-solving and decision-makingAble to motivate self and othersFlexible approach to working hoursTo apply for this role please submit your full and up to date CV to Andrew Bridges at PDA Search and Selection
      • glasgow, scotland
      • full-time
      • Time Appointments Ltd
      Time Appointments are delighted to be working on behalf of a market-leading insurance organisation who are currently going through a period of growth in which they are actively looking to add and strengthen their already exceptional team by a substantial amount. The main purpose of the role is to investigate, evaluate and conclude low exposure, low complexity personal or commercial line claims, ensuring that the claims are handled in the most effective, efficient way, while constantly delivering a customer-centric claim service. Duties & Responsibilities:Capture and update claims data/information in compliance with best practices for low complexity, low exposure personal or commercial line claims.Determine liability by gathering relevant facts, utilizing applicable law, and establishing basic principles of negligence.Confirm policy existence by identifying coverage on low complexity claims.Assess damages by calculating applicable damages or range of damages allowed by law.Ensure customer service by proactively communicating information, responding to inquiries, and following customer protocols.Refer claim to subrogation and fraud teams by identifying potential subrogation and fraud.Contribute to the team effort by accomplishing related results and participating on projects as needed.Follow established claims handling procedures for low complexity, low exposure personal or commercial line claims to ensure consistency and quality in claims services.Collect data and document in established system to facilitate the accurate assessment and value of claims.Input relevant data into established systems accurately so that analysis can be undertaken.Identify and resolve problems by referring to policies, procedures, and standards to ensure consistency and quality of solutions.Determine when to solicit input from more senior colleagues or managers for more complex issues, to ensure quality and promote continuous learning.Provide feedback on business processes and systems to identify opportunities for improvements. Skills & Experience:Professional and polite telephone mannerIntermediate computer literacy and typing skillsGCSE/Standard Grades English and MathsA positive and self-confident approach when dealing with customers, and where appropriate, representatives of the Company’s clients.The ability to utilise qualities such as empathy, tact and diplomacy when interacting with customers. Our client is looking to fill these positions ASAP and we are looking to book suitable applicants in for interviews immediately.For further detail on this and other roles please make sure you visit our website now or call our team to discuss career opportunities available
      • coatbridge, scotland
      • full-time
      • Jewel Homes
      Property Manager – £19, #xA3;24, + Benefits – CoatbridgeThe RoleDo you possess a minimum of 2 years residential property lettings experience? Are you looking to take the next step in your career? If so, we have an exciting opportunity for you.We are a successful Letting & Estate Agency in Coatbridge, looking to appoint a Property Manager to join our established team in our Coatbridge business centre office. The successful candidate will have excellent attention to detail coupled with the ability to work as both part of a team as well as using individual initiative. You will be completing tasks to tight deadlines along with a demonstrable track record in developing new business streams.If you believe you can thrive in a fast-paced role that is target driven and can play a real part in the growth of this company, click Apply Now.Key Responsibilities:The key responsibilities of a Property Manager include, but are not limited to:•Fully managing your own portfolio of properties•Liaising and meeting with landlords and tenants•Operating and updating property operating software•Maximising revenue options•Networking & lead generation•Managing full property safety compliance•Arranging and conducting viewings•Conducting inventories and property inspections•Arranging repairs•Attend & contribute to weekly team meetings•Updating key logs and leases as appropriate•Motivated, proactive, hardworking & well organised.•Managing the day to day operations of a busy lettings office, along with any other tasks the business requiresThe CompanyFounded in 2014, Jewel homes Ltd is committed to providing local knowledge and expertise to ensure the best property deal for landlords and sellers. Our innovative and professional approach has ultimately established our status as an estate agent landlords and sellers in Central Scotland can trust for excellent service and quick results. It could be our Fixed Fee Sales, Fully Managed Landlord Services or simply our friendly and trustworthy staff. Whatever the reason, we have become the estate agent Airdrie and all other surrounding areas immediately thinks, and employs the services of, when in need of property assistance.The Benefits•Electric pool car•Pension•Sickpay•Company iPhone & Mac laptopThe PersonThe key skills and qualities of a Property Manager:•A minimum of 2 years residential property lettings experience and•A confident, self-starter who can manage their time effectively and efficiently• proficient at all levels•Ability to work within a busy team and manage a diary•A full driving licenseIf you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.
      • central scotland, scotland
      • full-time
      • QA LIMITED
      ASA Recruitment is Scotland’s largest independent recruitment organisation who have been trading since 1970 and have offices in Aberdeen, Edinburgh, Glasgow and Kirkcaldy. Our divisions include:Accountancy, Construction, Engineering, Finance, Healthcare, Hospitality & Catering, Industrial, Interim Professional, Technology, Digital & Change, Logistics & Supply, Mechanical & Electrical and Legal, HR, Office Personnel and Sales & Marketing. Due to continued growth they are looking for a hardworking and motivated Apprentice to join their busy team in Glasgow City Centre. Interested? Apply Today!Key Responsibilities:Interact with clients and candidates when entering the premises for interviews or trainingAnswer all incoming calls in a confident and professional manner & managing phone system to pass on calls to relevant consultantsEnsure compliance documents are checked and filed in CRM systemManaging, updating and running reports from our specialised CRM systemManaging electronic updating of filesEmail messages to consultants as and when requiredSending out mailers on behalf of consultantsCV formatting & reference checksAny other duties as and when requiredRequired Skills:Excellent written and verbal communication skillsConfident and outgoingMotivated & willingness to learnGood organisational skillsExcellent telephone mannerTeam playerPro activeAdditional Information:Salary - £12,000 per annumMonday-Friday 8am-5pmCity Centre location with good transport linksPension schemeAn employer who is committed to developing their staff to reach their full potential Important Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • central scotland, scotland
      • full-time
      • QA LIMITED
      Established in 2019, Channel Finance Group is a whole of market Commercial Finance & Mortgage specialist brokerage which offers bespoke services tailored to each clients individual needs. A truly unique service offering which entails preparation of credit papers and full project management of all transactions supported by a dedicated team of financial and banking experts. Channel Finance are looking for a driven individual to join at the heart of their fast paced team. The chosen candidate will be working daily with team members and clients at the front of house. Channel Finance will give the appropriate support and opportunity to an individual if they wish to pursue a career in finance after their apprenticeship. Interested? Apply Today!Key Responsibilities:Answering PhonesFiltering calls to relevant departments using computerised phone systemsWelcoming clientsDiary Management – outlookManaging company email inquiries in-box- outlookBooking appointmentsProcessing letters - Microsoft wordFiling – electronic and paper based including scanning documents into filesManaging client folders and applicationsProcessing client information through on-line application portalsUpdating Client Records – on our specialized software systemsReporting back to head office through word and excel updated filesGeneral Office housekeepingDigital Admin support & PA duties to sales staff and directorRequired Skills:Honest, trustworthy, positive attitude and pleasant manneredComputer literateSelf-motivated and disciplinedGood time managementOrganized and methodicalOpen minded and willingness to learnAttention to detailsPride in appearance Additional Information:Salary - £10,000 - £14,000 per annumSalary will be reviewed at end of apprenticeshipMonday - Friday 9am to 5pm28 days holidayFull training and developmentFast paced company with a great working environmentWill be put through finance courses such as CPD to aid progression within the companyFuture Career Progression:Room for growth within the companyImportant Information“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled #x201D;For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.
      • glasgow, scotland
      • full-time
      • Digiden Ltd
      Our client Burgoyne Carey Chartered Accountants are currently seeking an Accounts Assistant to work in their office based in ;The following key skills are required: Ability to work on own initiative as well as part of a teamCompetent IT skills, particularly proficient with ;High level of accuracy and being able to meet strict ;Organised with good communication skills (written & verbal). Trustworthy and discreet when dealing with confidential ;Experience of payroll would be an ;Working knowledge of Microsoft ;Knowledge of Iris software or other accountancy software packages would advantageous, but not necessary as training will be ;Work duties: Monitoring daily communications and answering any ;Preparing statutory ;Working with spreadsheets, sales, purchase ledgers and ;Invoice processing and filing. Liaising with clients on a regular ;Updating and maintaining procedural ;This is a varied position within the company and the applicant should be flexible in their ;Salary dependent on experience
      • glasgow, scotland
      • full-time
      • PDA Search & Selection
      Job Title: Store Cleaning Support Supervisor- Retail Supermarket SiteLocation: Glasgow & West Scotland (Candidates must have their own vehicle and be prepared to travel)Hours: 40 hours a week and working 5/6 days out of 7 (Monday to Friday/ Saturday)Hourly Rate: £ – 40 hours a week = Annual Salary £24,960 (There will be an additional car mileage allowance on top of this)Shifts: Early morning shifts – Our client is a national Facilities Management Company and is actively recruiting for an Store Cleaning Support Supervisor for Retail Supermarkets in Glasgow & West Scotland.The role Is for 40 hours a week. The role will be working 5/6 days out of 7 per week. This is usually Monday- Friday/ Saturday and Sunday is a day off.The hours for the role will be early morning shifts – The Store Cleaning Support Supervisor will be looking after a team of cleaners in a fast paced and demanding retail supermarket environment.Key Responsibilities:Responsibility for the effective management of cleaning services within retail supermarkets, control labour, chemical and equipment orders, cleaning standardsPerform weekly audit with the client to company targets and remedial action to be taken on any areas for improvementTo recruit colleagues in accordance with Company proceduresTo lead, motivate and train staffTo adhere at all times to all company Health & Safety Rules and Regulations and ensure all appropriate documentation is maintained to ensure all HR policies, procedures and guidance are followed in respect of all employeesIdeal candidates will have a proven background in Cleaning ideally within a fast-paced retail environment or have been a cleaning supervisor and looking for next step into a management role.Our client is looking for supervisors who have a proven track record of managing and motivating people in a demanding environment. In return our client offers a competitive salary with the opportunity to develop your career in a forward thinking, dynamic business.Our client is looking for someone who is confident dealing with people, both employees and client, be able to adapt to changing environments and cope well under pressure. They are also looking for people with management experience and are happy to consider people with supervisory experience of staff, payroll, and rotas.Our Client is looking for a supervisor who is prepared to be hands-on and clean with the team as and when required.Please only apply for the role if you are happy to work 40 hours a week, 6 days out of 7 every week and are ok with the salary of £24,960 and can do early morning starts.Candidates must have a full UK driving license and their own vehicle.Candidates must be able to get to start for starts.An immediate start is available, and they will look to interview quickly.To apply please submit CV in the strictest of confidence to Oliver Fox at PDA SEARCH & SELECTION LIMITED.
      • glasgow, scotland
      • full-time
      • UPS
      Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested.Working Hours = 11:00am - 19:00Location = UPS Glasgow,Newhouse Ind Est,NE1 5SQEmployee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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