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    1 job found in Newport, Wales

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      • newport, wales
      • temporary
      • £12.95 per hour
      • randstad business support
      An exciting new opportunity has just come up to join the house department team based in Newport. This is a temporary role until the end of March 2022 but may be extended further. Job Purpose To ensure that an effective and comprehensive housing management service is provided to the temporary accommodation used by the Authority under the direction of the Accommodation and Support Manager. To also provide support and assistance to private landlords who have rehoused or who are in the process of rehousing homeless or potentially homeless households in their accommodation in order to ensure that this accommodation is secured or sustained thereby contributing to the prevention of homelessness within the city. To generally participate in the overall planning and development of the service.Main DutiesTo provide an intensive housing management service to all forms of temporary accommodation used by the Local Authority for homeless households.To secure and place persons for whom the Authority has a duty in to appropriate interim or temporary accommodation.To monitor the duration of residence in such accommodation and seek to help to secure alternative accommodation where necessary and as required.To ensure that all relevant charges associated with the temporary accommodation provided are paid in full, ensuring that rent arrears and other such debts are kept to a minimum.To assist in the evaluation and review of the policy, procedures and practices, in relation to homelessness.To initiate new ideas, promote solutions and help manage the Authority's response to homelessness.To ensure that relevant and appropriate support services are provided to households through directly liaising with providers or through providing help, support and assistance directly as appropriate. Our values - Accountable, Open and United Eingwerthoedd - Atebol, Agored, UnedigTo provide appropriate advice to households on their housing options either through direct contact or through signposting to relevant colleagues or partner agencies.To ensure that void levels are kept to a minimum and that accommodation is kept to the highest standard with day-to-day repairs being reported and completed as appropriate.To liaise with the Housing Solutions Officers in order to minimise the use of bed and breakfast accommodation.In accordance with legislative changes, help develop multi-agency approaches to dealing with homelessness; implement and promote protocols with relevant agencies.Establish, maintain and develop close liaisons with a range of social housing providers, statutory agencies and voluntary organisations to ensure the effective provision of the service.To contribute towards the company's strategy in relation to homelessness.To maintain accurate records, statistics, administrative and computerised systems; assist in the gathering and recording of information, as required by the post.Attaining agreed performance targets, and contribute to target setting.Answering correspondence promptly and ensuring those for whom the postholder has a responsibility, also do so.Being aware of cost controls and the attainment of value for money in the services we buy for ourselves and customers.To respond to complaints and enquiries bringing all matters to a satisfactory resolution.Attending and contributing to office team meetings, residents' meetings or ward meetings as required, and to follow up decisions taken.To deputise for the Accommodation and Support Manager/Deputy Accommodation and Support Manager where appropriateEssential SkillsEducational standard to 'A' Level or equivalent or have at least 3 (three) years relevant experienceA working knowledge of current Housing Law & PracticeKnowledge of tenancy law and housing managementExperience of working in a caring environment for at least 2 (two) yearsProven experience in the field of homelessness or housing managementAbility to demonstrate empathy and diplomacy in dealing with difficult situationsTo be a good communicator at all levelsAbility to prioritise changing demandsIf you feel you are right for the apply today. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
      An exciting new opportunity has just come up to join the house department team based in Newport. This is a temporary role until the end of March 2022 but may be extended further. Job Purpose To ensure that an effective and comprehensive housing management service is provided to the temporary accommodation used by the Authority under the direction of the Accommodation and Support Manager. To also provide support and assistance to private landlords who have rehoused or who are in the process of rehousing homeless or potentially homeless households in their accommodation in order to ensure that this accommodation is secured or sustained thereby contributing to the prevention of homelessness within the city. To generally participate in the overall planning and development of the service.Main DutiesTo provide an intensive housing management service to all forms of temporary accommodation used by the Local Authority for homeless households.To secure and place persons for whom the Authority has a duty in to appropriate interim or temporary accommodation.To monitor the duration of residence in such accommodation and seek to help to secure alternative accommodation where necessary and as required.To ensure that all relevant charges associated with the temporary accommodation provided are paid in full, ensuring that rent arrears and other such debts are kept to a minimum.To assist in the evaluation and review of the policy, procedures and practices, in relation to homelessness.To initiate new ideas, promote solutions and help manage the Authority's response to homelessness.To ensure that relevant and appropriate support services are provided to households through directly liaising with providers or through providing help, support and assistance directly as appropriate. Our values - Accountable, Open and United Eingwerthoedd - Atebol, Agored, UnedigTo provide appropriate advice to households on their housing options either through direct contact or through signposting to relevant colleagues or partner agencies.To ensure that void levels are kept to a minimum and that accommodation is kept to the highest standard with day-to-day repairs being reported and completed as appropriate.To liaise with the Housing Solutions Officers in order to minimise the use of bed and breakfast accommodation.In accordance with legislative changes, help develop multi-agency approaches to dealing with homelessness; implement and promote protocols with relevant agencies.Establish, maintain and develop close liaisons with a range of social housing providers, statutory agencies and voluntary organisations to ensure the effective provision of the service.To contribute towards the company's strategy in relation to homelessness.To maintain accurate records, statistics, administrative and computerised systems; assist in the gathering and recording of information, as required by the post.Attaining agreed performance targets, and contribute to target setting.Answering correspondence promptly and ensuring those for whom the postholder has a responsibility, also do so.Being aware of cost controls and the attainment of value for money in the services we buy for ourselves and customers.To respond to complaints and enquiries bringing all matters to a satisfactory resolution.Attending and contributing to office team meetings, residents' meetings or ward meetings as required, and to follow up decisions taken.To deputise for the Accommodation and Support Manager/Deputy Accommodation and Support Manager where appropriateEssential SkillsEducational standard to 'A' Level or equivalent or have at least 3 (three) years relevant experienceA working knowledge of current Housing Law & PracticeKnowledge of tenancy law and housing managementExperience of working in a caring environment for at least 2 (two) yearsProven experience in the field of homelessness or housing managementAbility to demonstrate empathy and diplomacy in dealing with difficult situationsTo be a good communicator at all levelsAbility to prioritise changing demandsIf you feel you are right for the apply today. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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