Senior Support Worker - Residential Children's Services
Location: Cheshire (with flexibility to support neighbouring services as required)
Purpose of the Job
To engage in the effective delivery of residential childcare in accordance with company policies and procedures.
To maintain good professional practices in accordance with the Quality Standards for children's homes and the Children's Homes Regulations 2015.
To help create a positive, safe, healthy, and educational environment for each child in our care.
Main Duties and Responsibilities
Leadership & Team Support: Provide daily support, direction, and formal 1-1 supervision to Support Workers. Assist with rota management to ensure consistent shift cover, and confidently challenge and manage staff performance issues.
Care Planning & Records: Contribute to the delivery of effective individual care plans, risk assessments, and other essential records. Maintain high-quality daily logs with guidance from Team Leaders, the Deputy, and the Homes Manager.
Child Safeguarding & Advocacy: Ensure all children are actively safeguarded. Seek out and act upon the views, wishes, and feelings of the children whenever appropriate.
Therapeutic Support: Understand the impact of trauma and adverse childhood experiences (ACEs), supporting children through behaviours that challenge.
Daily Home Operations: Keep the home clean, tidy, and safe, encouraging the children to participate in domestic duties. Prepare and cook nutritious meals that respect dietary and cultural needs.
Independence & Life Skills: Support young people to develop practical life skills, promoting their long-term independence.
Community & Transport: Safely transport young people to activities, education, and external appointments.
Rota Flexibility: Complete "sleep-in" duties on a rota basis and maintain flexible working hours to meet the needs of the service, including evenings, weekends, and bank holidays (including the Christmas period).
Required Experience and Knowledge
Essential Criteria
A minimum of 12 months of experience working in a residential children's home or a highly similar care setting.
Proven ability to manage conflict and challenging behaviour effectively.
Strong skills in maintaining, planning, and prioritising home records to a high standard.
High level of applied literacy and numeracy, with a willingness to learn and develop new skills.
Ability to offer advice, support, and formal 1-1 supervision to junior staff, helping to develop their knowledge.
Readiness to work evenings, weekends, bank holidays, and sleep-ins as required by the rota
- UK Driving Licence
Qualifications
Essential
A good level of applied literacy and numeracy.
Commitment to actively work towards achieving a Level 3 qualification relevant to the role.
Desirable
A relevant care qualification, such as an NVQ or Diploma Level 3 in Caring for Children and Young People.
How to Apply
If you are ready to take the next step in your career and join a supportive team, please get in touch:
Phone: 0161 245 3633 (Option 2)
Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.
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