1 job found in docklands, london

HELPDESK TEAM LEADER REQUIRED As a workflow Team Leader you will play a critical part in the Operational Team, you will control all processes for the Helpdesk team and will take full control & responsibility for the performance of a shift team. You will also play a key role in reporting and will complete all month end performance reports. This role is to support our clients Transport sector for a rail contract we have recently been rewarded covering the estate 24/7 365 days a year. SkillsStrong leadership skills and be able to chair meetings & use innovative ideas to overcome issuesPrevious Experience in a Team Leader Role Managing a team Excellent communication skillsSkilled in Helpdesk call processing an effective communicator both written & oralSelf-disciplined and able to work on own initiativeBenefits & DetailsMonday - Friday8am - 5pmSalary to be discussed ( previous experience will be considered )Local to public transportLocal shops and restaurantsOpportunity to bring a high degree of exposure to your CV If you are interested in joining their customer focused team you first must:Have previous experienceBe reliable and flexible; able to consider extra hours if neededIf you are interested in this position, Please use the apply button below. Alternatively you can call Kay on 01489 560 153 Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.