5 jobs found in London

FRENCH SELECTION UKDutch speaking Customer Service AssociateCustomer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Life Science, Fluent in DutchSalary: up to £31,500 Location: Hammersmith, LondonAt commutable distance by underground from: Ealing, Finsbury, Hyde Park, Westminster, Wimbledon, Heathrow Airport, Regents park, Brixton, Greenwich, Clapham, Croydon, Hammersmith + City line, Circle line, District line, Piccadilly lineRef: 801DCSVIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 801DCSApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a world leader in Life Science industry.*** Monday – Friday: :30pm or 9am-6pm****** Training provided ****** Ideal for a recent graduate too ***Main duties:To provide excellent customer service and advice.The Role:- To communicate with customers by phone, email and face to face- To manage client accounts and handle the case from start to finish- To respond to customer enquiries and issues in a timely manner- To work within a team and assist with other duties- To handle report distribution and invoices- To liaise with relevant departments internallyThe Candidate:- Fluent in Dutch (written and spoken) - Essential- Previous experience in customer service - Desirable- Proactive, confident and dynamic personality- Excellent communication skills and a team player- IT literate- Based at a commutable distance from Hammersmith, London.The Salary: up to £31,500 French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Customer service advisor (Experience in Hospitality/bar work preferred but not essential)Sales and Customer ServiceAre you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that we are looking to develop their team of customer service and sales representatives. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that we look ; Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme in sales and customer service Great uncapped weekly-earned commissions and fantastic incentives.If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an events environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary.People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Would you like to work for a rapidly growing and highly reputable Managed Services Provider (MSP) specialising in IT support, Cyber Security and VoIP Phone Systems? An exciting opportunity has now arisen for an experienced IT Support Engineer to join their team.If you’re an experienced IT support professional, this is a fantastic opportunity to develop your career in a highly varied position with a small but growing company.In this challenging role, you’ll have the chance to build on your existing skill-set whilst learning new techniques within the business along with them providing you with further training.As an IT Support Engineer, you will be responsible for providing 1st, 2nd and 3rd line support to customers covering a wide range of technical issues.Providing a high level of service at all times, you’ll install and administer Windows Server, VMware and Office 365, as well as plan and implement client-side IT, networking and security. You’ll seek to resolve all issues in a prompt and efficient manner, escalating any unresolved problems when necessary.To be considered for this role, you must have:At least 3 years experience in an IT support role for an MSP, involving both 1st and 2nd line supportAt least 3 years experience in working with MS Windows ServerDemonstratable knowledge and experience in administering Office 365If you would like to be considered for this role please send an updated version of your CV

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

Our client is on the lookout for the next generation of Sales Assistants to represent their London based organisation and their clients which include nationally and internationally recognisable brands.This full time equivalent opportunity would benefit you if you have little/no experience and are looking to start a new career within marketing and sales industry, however those with experience could also benefit from this role.This role Face-to-face customer interaction with the interest to generate revenue for their clientsTo take part in residential campaigns to get the best possible access to potential customersTo have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windowsTo be part of the company culture and represent the company and its core values to other assistants and to customers.The benefits of the A busy social calendar, with both work and non work related eventsOpportunities to travel both nationally and internationally.Uncapped commission structure to reward those who work hardestA world renowned coaching system , that involves full product coachingWork within a fun, lively and vibrant companyWhat you must As mentioned before no previous experience is required for this roleGood English speaking and writing skills are essential to communicate effectively with customers and our clientA good work ethic and a positive attitude with the ability to work within a teamThe capability to bring enthusiasm and flair into the work environment and have the determination to succeedIf this role sounds like you then please click the 'Apply' button and while our client believes that you cannot be condensed down into a document, the recruitment team ask for full contact details so they can contact you easily. This is an exciting opening and presents those without experience an opportunity, this role is on a self employed basis, on a commission only structure.Our client asks us to remind applicants that this is an 18+ role in the London area.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

A leading cloud-based platform provider for retailers has an exciting opportunity for a QA Application Support to join their team based in London.Due to growth, they are looking for a self-motivated and technically competent person to fill the role of technical support for email and mobile Application marketing campaigns. The successful applicant will join their small team based in east central London with the flexibility of working from home.About the Company:They provide a comprehensive cloud-based platform for retailers to run loyalty and gift card programmes. In addition to processing services, they provide digital marketing support services to clients in the UK and Europe. They operate from offices in London, Sydney and Auckland with a global client base.Key Responsibilities:• Being accountable for fully analysing campaign briefs, and managing the setup, testing, QA, and broadcast of digital marketing campaigns• Preparing and managing technical briefing documents and processes• Liaising with our development teams for any special processing requirements• Liaising with all stakeholders during all stages of marketing campaigns• Where necessary, liaising directly with clients• Troubleshooting and resolve issues quickly• End to end process testing and QA such as email rendering• Manage data selection and QA of data extracts• Manage Campaign Performance Reports and other ad hoc reports• Undertake administration and maintenance tasks efficiently and accurately• Organising and participating in work in progress and project review meetings• 2nd Line Helpdesk Support as requiredRequired Skills:• Minimum 2 years’ experience• SQL Query qualifications and experience (preferably Oracle SQL)• Working knowledge and understanding of digital marketing processes (email campaigns, push notifications etc)• Experience working with data• Experience working with email platforms (Campaign Monitor or similar)• Must demonstrate strict attention to detail• Ability to troubleshoot and think outside the square for resolutions• Task management skills working on multiple projects concurrently• Excellent English spoken and written communication skills• Ability to articulate clearly in technical documentation• Must be a team player and support co-workers• Capability with MS Excel, Word and Powerpoint• Experience with Jira (an advantage)Benefits:• Training and guidance will be provided• 23 days holiday, excluding Bank Holidays• Career progression opportunities• Pension Scheme• Group health insurance• Flexibility of WFHSounds interesting? Click the APPLY button now.Candidates with previous experience or job titles including; Technical Support Analyst, Application Support Analyst, Technical Support Engineer, Application Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, SQL Engineer, IT Customer Support, Junior IT Support, IT Support Officer, Software Support. Junior Software Engineer, SQL Developer may also be considered for this role.IND123

We are recruiting for a Activity Co-Ordinator part of our Magic Moments ; In this role you will create and deliver a wide-ranging variety of activities, ensuring that resident interests and needs are met whilst allowing for their varying levels of physical and mental ; As one of the largest healthcare providers in the UK it’s important to us to couple great care with meaningful and enjoyable experiences.As a Activity Co- Ordinator - part of our Magic Moments Team you will:Assess the needs of the residents, through meeting with them, team members and family membersProvide stimulation and exercise to residents that meet their individual needs through a wide and varied activities programme including music, exercise and arts & craftsBuild relationships with residents and families to gather life story information and ensure care plans and activities are developed and updated accordinglySpend individual time with residents, care staff and relatives to create personalised activities that engage our residents and reflect their interest and hobbiesDevelop community links with local groups and arrange trips and excursions with varied destinations and purposes to involve as many residents in activity outside the HomeSupport in the roll-out of the Magic Moments initiatives and encourage others to be involvedLead in the creation of evidencing and tracking activity engagement via digital and written methodsBe happy to work to a rota basis which covers 7 days a week (including weekends)To succeed you will be:A team player who engages well with othersA strong communicator and influencerA genuine interest in promoting independence and life style opportunities for the elderlyConfident in liaising with the management team on the supply and quality of items used to carry out tasksEnergetic and hard-workingFlexible and adaptable to changePassionate about offering superior services and want to make a differenceA glass half full person, with a sense of humour and a positive outlookWe offer a great range of benefits, which include:Competitive salaryGenerous holiday entitlementVarious shifts availableRefer a Friend scheme of £150 (unlimited referrals)Free mealsAccess to excellent trainingCareer development opportunitiesDiscounts and benefits suited to your lifestyleFree onsite parkingFree uniformNEST work place pension contributionsLong service awards

One of the Proptech industry’s top 3 websites and software providers based in London is looking for an experienced customer support executive to join their team in Putney, SW15. They pride themselves on providing a positive, friendly work environment for their staff to strive and grow alongside the business. You will be answering client emails, calls and tickets to support clients with support & technical issues with their software. This will either be solved initially or escalated to the development team to fix. You would be expected to keep customers informed at all stages, ensuring the customer has a positive experience. For any common or frequently asked enquiries, you would be expected to write and collate help guides, articles & videos for future use. Proactively enabling their customers and expanding their knowledge base, rather than only dealing with inbound queries.You would also be responsible for setting up the export of property data from the database to third party suppliers such as Rightmove, Zoopla and On The Market (among others) Additionally responsible for setting up and supporting the internal PC networks of the company. Finally, you would have some responsibility for setting up the imports of property data from third party software providers into the database for all new website projects. Liaising with the Project Manager, you would be a key person in helping to set up new client website builds and customer projects, although this would form a secondary part to the role. Benefits:• £22,000-£26,000/year dependent on experience• Hybrid working model split between office days and work from home days• Flexible working options• Employee Pension Scheme• 28 Days holiday (including Bank Holidays)• Additional Paid Christmas Leave (between Christmas & the New Year)• Additional holiday accrued for years working at the companyKey Responsibilities:• Point of contact for incoming support tickets (raised through phone & email)• Respond to all queries in a timely and professional manner• Log and manage all support tickets within Salesforce• Perform ticket triage to perform a first-time fix, or escalate to the correct member of staff as necessary• Constantly seek to improve by reducing repeat tickets and recognising key issues• Establish and maintain high levels of process documentation relevant to the role• Create and maintain strong customer relationships• Setup imports of property data as part of new website build projects• Liaise with the customer to ensure the property data displaying online is to their required specificationSkills and Qualifications:• Candidates must have experience in working on a support desk, and a keen interest in IT and software• Any experience with databases and the import and export of data is preferred• Candidates must have experience with dealing with customers, a good phone manner and be proactive in dealing with customer issues• Experience with Outlook and the Microsoft suite is essential• Experience of Salesforce and a Project Management software such as Jeera or Wrike is advantageous, but not essential• Experience in a helpdesk/service desk environment, working to SLA’s and using “trouble-ticket” applications would be beneficial• Excellent Office 365 skills• Excellent Office Application skills (ie: Word/Excel/Powerpoint/Outlook)• Excellent and demonstrable written and verbal communication skills• Proven customer service skills• Ability to work under pressure• Excellent customer facing skills• Ability to efficiently multitask• Quick learner and self-starter• Team player• Great interaction skillsSounds interesting? Click APPLY to send your CV for immediate consideration.Candidates with previous job titles and experience including; Customer Success Representative, IT Support Consultant, Customer Success Executive, 1st Line Support Technician, Application Support Technician, IT Support Engineer, Client Service Executive, 2nd Line IT Support Engineer, Second Line, macOS, 1st Line IT Support Engineer, Customer Service Executive, Technical Support Analyst, First Line may also be considered for this role.IND123

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

Customer Experience AssistantOur client is a well established sales and marketing company based in London, they have a stellar reputation for providing excellent service to their growing portfolio of clients. They are seeking candidates that have an interest in up skilling themselves and are looking for personal and professional development within a customer facing environment. They are willing to invest time, money and effort in every single successful candidate and give them access to top quality training, so those new to the industry can be in the best position to represent them and their clients. For top performers or those who are more ambitious and looking to climb the career ladder, they also have opportunities to join their fast track program which will give successful assistants access to further coaching and progression opportunities, with most leading and managing their own team within their first 6 months to a year.The main purpose of this role is to connect potential customers and clients in order to increase their clients revenues and brand awareness with the public. Our client believes the best way to do this is to provide excellent customer experience and customer service within a residential environment. You will also be responsible for maintaining not only our client's reputation but also the reputation of the client you will be representing as well. Thirdly, as you progress, you will take on more responsibilities including those within the office such as recruiting for new assistants for your team, training new assistants and attending networking events and workshops to advance your skill set.This entry level assistant role is ideal for:Graduates (university and/or college), although not necessaryThose seeking a new challenge in a new industryThose looking to up skill themselves and looking for personal developmentThose wanting career progressionThose looking to get out of temporary employmentThose with experience dealing with customers face to face or over the phone like retail (including fashion, supermarkets and high street shops), hospitality, receptionists, tourism, contact centre/call centre, customer service, sales, delivery or takeaway drivers, restaurant, bar or pub staff etcThose looking to work for 4+ full days a weekEnjoy friendly competitionAre self motivated, ambitious and are looking for a career not just the next jobBenefits of becoming a Customer Experience Assistant:Opportunities to join the company on Rest & Relaxation trips abroad, in the past they have been to Barcelona, Dubai, Ibiza and Lisbon.Opportunities to travel the UK to their network of other offices and go to exclusive organisational events such as national and international meet-ups, usually held in major European cities such as London, Barcelona and Paris.)Opportunity to earn more than the average entry level role as every time you help your client earn money, so do you!Initial training is provided so you understand, the clients, the culture and the businessAs you progress so does your training, the more responsibilities you take on the more training you can access to be able to build upon your existing skills to help you progress your career into leadership and management rolesSocial events and team nights outReferral bonusIncentives for top performers include but not limited to:Invites to dinners, events, awards nights, networking and workshopsFinancial incentivesRecognition within the business (progression, awards)Posts on their social media and websiteRegular competitions within the office with financial incentivesPersonal and professional developmentBusiness advancement opportunitiesOTE of £21-£30k per annumFlexibility with what days you work Mon-Sat, minimum of 4 a weekNo unsocial hours or weekends (unless you want to)Excellent commute linksFun and motivated environment, with excellent support staffWithin this role you'll enjoy the opportunity to earn a higher than the usual run of the mill salary, this commission only role provides a platform for uncapped earnings. It is our client's ongoing mission to support your personal development throughout this incredible self-employed opportunity with unbound potential.Click the apply button now and you could be offered start within the next 14 days!Our client will NOT consider those under the age of 18 and they are unable to sponsor Tier 4 Visa's. Candidates must be eligible to work full time in the UK or have a full UK work permit.Graduates welcome to apply!* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

An exciting opportunity has arisen for a Network & Infrastructure Engineer to join a dynamic and rapidly growing organisation based in Wallingford. This key role will be responsible for supporting the transformation and delivery of modern stable Infrastructure, helping to ensure that it is efficient, effective and can adapt to the changing ; The is a newly created role and as well as business as usual support you will also have the opportunity to get involved in a wide range of projects.The ideal candidate will have an IT Support, Desktop Support, Systems Engineer or 2nd Line Support background with some exposure to ; Working within a large and supportive IT team you will install and configure core networking infrastructure as well as provide ongoing administration and ; Key responsibilities will include:Support the current cisco switching, routing, Meraki wifi, physical infrastructure.Provide and support fibre channel storage networks involving zoning provision.Coordinate and work on multiple cross-functional initiatives and projects and support other IT areas as required, including project based tasks ( may require travel to other sites)Build and maintain cloud networking resources (eg Azure ,AWS)Routine maintenance tasks for network & infrastructure systems such as backups, patch management and security response.Monitoring and capacity working load planning for a variety of platforms and environments and recommending changes and enhancements for the continued service improvements.The ideal candidate will have a range of skills in supporting IT infrastructure technologies including Cisco routers and switches, Checkpoint firewalls and ; You will also have a solid understanding of Network infrastructure and routing protocols – LAN, WAN.The salary on offer is £35,000 plus benefits including 26 days holiday and 10% employer ;

A highly successful and rapidly growing business based in Central London (Covent Garden area)is looking for an experienced IT Support Engineer to join its team.This is a great opportunity to work alongside the IT Director and work in a varied role that will include IT project work, BAU support and contributing to the wider IT strategy of the ;There is genuine opportunity for career progression in this role including the opportunity to take on leadership duties and be responsible for the direction of IT as growth ;The salary on offer for this IT Support Engineer is up to £35,000 based on experience, plus ;Day to day duties will include:- IT generalist support to multiple sites in Central London- Providing a mix of phone, email, live chat or in person support to internal employees- Manage company PC's, networks, telephone systems and peripherals- Work with third party providers when required- IT projects such as rollouts of new systems and software- Occasional systems training when required- Support on strategy and IT policy development- IT auditsTo be considered you will need to have previous experience in an IT Support Analyst, Desktop Engineer or Service Desk role and possess strong support skills with the following technologies:- Understanding of IT security and data protection- Windows OS and Server- Office 365- Group policy- Hardware support - Web Servers / DNS- Switches and routers

Client Advisor Executive London locations (Covent Garden) About the Company:One of the most disruptive and fastest-growing companies in the e-bike space with strong fan bases in Japan, South America and the USA E-bike brand that delivers not only an awesome rider experience, but also gives the rider the opportunity to express themselves and their personality through customisation. Having done collaborations with the likes of Moncler, Palm Angels and LOCI we are an e-bike brand like no other.We are on a mission to get everyone on two wheels, the ultimate expression of personality; that feeling of freedom! About the candidate:You have proven working experience in retail sales and a basic understanding of sales principles and customer service practicesYou have strong communication skills and a passion for interacting with people, also on an international levelYou possess excellent organizational skills with an ability to multitask in a highly dynamic work environmentYou show the desire to help improve the overall setup and processes, with an understanding of the sales process cycleYou have a friendly and engaging personalityYou are passionate about bikes and cycling Benefits:Basic salary up to £24,000 per yearOpportunity to develop and advance with us and be part of an incredible growth journey. We are based in London, we have a strong start-up vibe and you will feel this energy and drive in your everyday work life.Commissions, pension This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above.360 Talent London are a boutique recruitment firm, specialising in premium & luxury retail. Follow us on LinkedIn, Instagram, Facebook and Twitter to stay updated with all of our latest job opportunities!

My client is a well established and growing IT consultancy firm in the High Wycombe area. They have an urgent position available for an experienced IT Support Analyst to join their busy customer focused IT Helpdesk. To be considered for this position you will have previous experience providing telephone, remote & deskside IT support. As an experienced IT Helpdesk Analyst this will include supporting, managing, troubleshooting, installing & maintaining various IT hardware and software systems.The ideal candidate will have previous experience with:Call logging/ticketing & remote access toolsActive DirectoryOffice 365Windows 10Setting up PC’s, laptops & printersBasic networking You will receive excellent training and mentoring and be given the chance to work with the latest Azure cloud technologies across a wide variety of SME customers. If you are an experienced IT Engineer and you are looking for a new challenge please send me your CV immediately. My client is a well-established MSP on the outskirts of High Wycombe with an impressive list of local & regional customers. In return for hard work and dedication, they will match your experience with a salary of between £20,000 - £30,000.

Job Title: Children's Senior Residential support workerLocation: London, Kingston-Upon-ThamesSalary: £25,000 - £28,000 Plus annual bonus, and overtimeJob Type: Full TimeCameron & Cooper Limited is an innovative provider of specialist care, support and education to some of the most vulnerable young people in the UK, working closely with local authority partners to enable our young people to thrive, achieve independence and live more fulfilling lives.The RoleTo work within a team, in order to provide a safe and secure home for young people aged between 10 and 18. Promoting a caring environment which provides children and young people with a high standard of specialised personal care, meeting individual needs and ensuring everyone is treated with respect and dignity and rights to privacy, independence and choice are met. This role will be responsible for being a shift leader and a key worker to one young person placed at The Beech House. Therefore, you will be a role model to both young people and staff, which requires a good work ethic, integrity, openness and an ability to set firm boundaries with a caring approach. You will be based out of Hampton Hill for this position.Responsibilities includeEnsuring a firm, caring, consistent, well-ordered environment is maintained at all times.Supervising young people during the day including meal times and to proactively support/encourage the development in all areasTo actively promote and participate in care planning, developing risk assessments, behaviour management and to attend regular team meetings.Working as part of a team to provide a programme of evening, holiday & weekend activities for children and young people and to effectively manage small budgets, in relation to this.Liaising with other staff, professionals, parents and carers as necessary and maintaining high levels of professionalism at all times.Attend staff meetings, training days and important meetings to support the young people in our careTo maintain a log of all accidents, incidents or physical intervention and to challenge suspected inappropriate practice according to policies and procedures.To become a key worker for a child understanding that child's particular needs and as key worker to coordinate and organise the service to meet those needs.Person specificationExperience in a residential health and social care setting- ideally with children or in a role with transferable skillsAbility to shift lead and support other staffTherapeutic mindsetEmpathy to understand staff concernsInitiative in highlighting areas which are in need of improvement and creating your own solutionsStrong organisational, administrative and interpersonal skillsStrong ICT skills - report writing and updating risk assessments etc.Ability to have fun and ensure the young people are well cared forBenefits28 days per year holidayOvertime offeredMonthly training and clinical supervisionAnnual bonusPension schemeDISEmployee assistance programme, including counselling and mental health supportAccess to physiotherapy, medical support, remote GPPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; child care, team leader, trainee, Support Worker, Care Worker, Care Assistant, Domiciliary Care Assistant, Senior Care Assistant, Team Leader, Care Work Assistant, Resident Care Assistant, Resident Care Worker, Care Worker, Elderly Care Assistant, Support Worker, Care, Support Assistant, Enabler, Healthcare Assistant will also be considered for this role.

Bilingual Customer Support Advisor (Spanish, Italian or Polish Speaking)We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a fun and vibrant Customer Support Advisor who speaks either Spanish, Italian or Polish to come and join our team! This role is ideal for someone from a customer service or admin background that is looking to join a team that can offer great development opportunities. If you are just starting out and looking to get into the service sector, then this could also be the role for you!We are the UK’s leader in paper bags, cartons, and other packaging products. The company is a part of a large group which has numerous marketing leading brands across Europe. We have a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket – half of which are based at this location.This exciting new opportunity in customer support will allow the successful candidate to speak to customers and a range of other companies, like couriers, on a daily basis and manage a range of questions and enquiries. We are looking for something that is efficient, accurate and professional when dealing with customers. In addition to this, you will be given the opportunity to develop long-term relationships with customers and to provide proactive care to your portfolio of regular customers.Every employee is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues.In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free ; Role Specifics:•Answering incoming customer phone calls on a range of different enquiries•Taking and processing customer orders over the phone•Building rapport with customers to ensure 100% satisfaction•Sending samples and products to customers when requested with the necessary follow-up•Serving walk-in customers on the occasion they pop-in and ensure they are welcomed•Ensuring customers enquiries are dealt with quickly and to a high standard•Dealing with and processing customer exchanges and refunds•Working effectively with other members of the team to ensure that service is of an excellent standard•Contributing to overall team morale and helping to create a positive working environment•Undertaking any other tasks as deemed necessary by the company when requiredKnowledge and Experience:•Previous experience in working in a telephone-based customer service role (not essential, but desirable)•Strong communication skills•Any qualifications or training in a relevant field (not essential, but desirable)•Commercial awareness and ability to make decisions•Experience in maintaining client databases•Understanding of client-focus trends•Good IT skills (Word, Excel, Outlook)•Previous experience in an e-commerce of online sales-based business. (not essential, but desirable)Personal Attributes:•Strong organisational skills•Great communication skills, in-person, on the phone and in writing•Able to manage time effectively and prioritise work•Problem-solving and resilient mindset•Natural attention to detail•Flexible, friendly, and positive demeanourBenefits:•Career development opportunities•On-site parking•Casual dress•Subsidised private health care•Vibrant and dynamic working environmentHow to ApplyIf this role is of interest and you would like to learn more please attach your CV to the link provided and the Hiring Company will be in direct contact.

Customer Service Advisor (Hospitality/ Bar work ideal)Sales and Customer ServiceAre you tired of Hospitality and Bar work?Are you bored of working in the hotel/ hospitality industry and of the long and unsociable hours that hotel and bar work has to offer?Do you want to get out of the hospitality and bar industry but use the sale and customer service skills you have gained in the bar and hospitality work in a new role?The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies.Our client is fast-paced Sales and Marketing Company based in the centre of London and they are expanding fast across the UK and Europe. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales representatives. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that they look for.Successful applicants can enjoy:Immediate Start in a fun and social environment in LondonGreat progression opportunities for ambitious candidatesNational and International Travel OpportunitiesA fantastic product coaching programme in sales and customer serviceIf you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you.Full client and product coaching provided, as well as access to fantastic support and mentoring networks within residential environments, so no experience is necessary.Please note the company is unable to provide sponsorship for tier 4 visa holders and require candidates to work a minimum of 5 full days a week (mon-sun). All candidates must be 18 or over. Ideally, our client are looking for candidates that hold a full UK driving license. All drivers will be incentivised.People who have been successful in this self-employed, commission only plus incentives role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers or bar managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

A well-established business is looking for a personable and driven IT Applications Support Analyst to join its expanding team, based in Putney, west London. Working as an integral part of the internal development team, you will provide operational and technical support to internal end-users to ensure the business gets the full benefits from its software portfolio and the highest level of application support. You will assist with issue identification and resolution and provide insights and recommendations to help with fixes, new product functionality, and new features.A knowledge of the ITIL framework for IT service management, SQL, Jira, Service Desk Management Tools and Confluence is desirable but by no means essential.This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.

This is an exciting opportunity for a recent graduate that is keen to develop their career within IT. Working in a small team, supporting the London office you will provide first line IT support to their user base. Full training will be provided, and this is an organisation that encourages growth and career progression.The ideal candidate will be ambitious, pro-active, and personable. You will have studied IT or computer science at university and will be familiar with Microsoft technologies including Office 365 and SharePoint.The initial focus of this role will be troubleshooting hardware and software issues, resolving network and desktop issues and responding to client support requests. You will also take the lead on developing their SharePoint sights ensuring they are fit for purpose.This is the perfect entry level role for someone keen to enhance their skills and develop their career in the IT sector. The salary on offer for this role is £25,000 - £30,000 per annum, depending on experience.

A highly successful and rapidly growing business based in Surbiton, Surrey are looking for a 2nd Line IT Support Engineer to join their IT ; This is a brilliant opportunity to join a sociable, collaborative and supportive team with real long term career ; As well as day to day user support, you will also work to improve efficiencies within the IT team and work across IT projects, specifically around moving towards cloud based ; You will perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications and will assist in monitoring and maintaining services central to PC support Antivirus systems, Windows updates, windows deployment, device use etc. The ideal candidate will have gained some IT Support experience within a Windows ; You will have the ability to communicate technical information to non-technical people and will have a logical and methodical approach to ; Technologies you will be supporting include Windows operating systems, Microsoft Office 365, Networking (DND, TCP/IP, DHCP), Active Directory, Cloud technologies. The salary on offer for this role is £38,000 plus ;

Looking to start a fun, exciting sales career in the London area?Put your customer service and sales skills to good use!Please note due to regulations our client can only accept applications from those over the age of 18. Unfortunately, we will not be able to except those on a Tier 4 visa.Join a friendly and fast growing team; be rewarded with uncapped earnings and fantastic incentives including national and international travel, and financial rewards.Based in the City Centre of London, our client has become one of the countries top Sales, Customer Service and Marketing companies. They truly believe that people are the key to their success, therefore they seek individuals who are passionate about learning sales and customer service, and who thrive in a team environment.What`s on offer in sales, customer service and marketing with this company?Opportunities for career progressionRecognition for hard workTravel opportunitiesFantastic commission only, paid weekly, plus great incentivesFriendly and fun environments with a great social calendarAccess to one on one coaching in sales, customer service and marketingWhat`s required?Good communication skills and fluent English speaking skillsSelf motivation and strong work ethicGreat personal presentationOver 18Team playerCustomer facing experience preferredWillingness to develop sales and customer service skillsIf you are looking for an opportunity to be a part of a successful and passionate team in a vibrant company, and think these qualities best describe you, then please click the `APPLY` button. These self employed roles are not office based. This particular opportunity requires people who are available Monday to Friday where you will be representing clients within residential environments.If this role sounds suitable for you and would like to join the very best Brand Ambassadors then please attach a copy of your CV and contact details and, if you are successful, they will contact you by telephone.Ideally our client is looking for candidates that hold a full UK driving license and access to a vehicle.* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

A well-established business is looking for a personable and driven Graduate IT Software Support Analyst to join its expanding team, based in Richmond, west London.Working as an integral part of the internal development team, you will provide operational and technical support to internal end-users to ensure the business gets the full benefits from its software portfolio and the highest level of application support. You will assist with issue identification and resolution and provide insights and recommendations to help with fixes, new product functionality, and new features.A knowledge of SQL, the ITIL framework for IT service management, Jira, Service Desk Management Tools and Confluence are desirable, but by no means essential.The successful candidate must have a good degree in a technology-related field as well as some prior experience providing technical software support.This is an excellent opportunity for an accomplished IT Software Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.

At Entain, our Customer Service Managers are great listeners, part of their local community, we help everyone be part of the entertainment we provide. We keep it real. Bring your character to a Retail Customer Service Manager role and you can be yourself, building relationships with our customers and making sure that they enjoy our products and services responsibly. With flexibility, energy and great customer focus, we’ll support you to build a great career.What do you need to be successful?You must be 18 years old or over to work in one of our betting shops.Passion for delivering great customer service!The ability to build positive relationships and communicate effectivelySelf-motivated with strong organisation skillsHappy to work autonomously or part of teamBe adaptable and a quick learnerAbility to deal with tough situations in a calm and professional mannerWhat we doWe strive to deliver consistently outstanding customer service and ensure a great customer journey, resolving complaints and issues when needed and taking bets on a wide range of sports and events.We protect our customers with market leading Responsible Gambling and Self-Exclusion Guidelines and implementing Think 21 at all times.We maintain high shop standards and take pride in the shop appearance, promoting the company’s product offering both in shop and online to customers to help drive shop profitability.In this role you will supervise the shop in the absence of the Shop Manager and develop commercial awareness and understanding of how the team can impact the shop’s profitabilityBenefits and DevelopmentPerformance based cash incentives paid every pay runOptional overtime subject to availabilityDiscounts to over 500 different retailersPension Scheme & Annual share save2 days Induction session to give you the best start when joining the businessAll new starters complete a blended online and on the job journey, with the goal to becoming signed off to duty manager in 8 weeks; with dynamic web-based content on the Entain Academy and support from your colleaguesOngoing performance development with your Line Manager to receive regular feedback and plan your personal developmentWorking PatternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.A typical weekly rota will be made up of a combination of a long opening shift, a long closing shift and a short closing shift and will vary week to ;Typically your short closing shifts will be in the week and your longer shifts will be on the weekend.Please note until being signed off you won’t be eligible to carry out opening shifts unless it’s while shadowing as part of your training.

A world-renowned professional services firm operating in the legal sector is seeking a diligent, motivated, and friendly IT Helpdesk Analyst to join their team on a 3-month contract, based in central London, with possible scope for extension. This part-time contract (20/21 hours a week), is paying £23 per hour and will be inside ;Working closely alongside the Regional IT Manager and supporting a user base of 50 users both onsite and remotely, you will be responsible for carrying out day-to-day IT support tasks including but not limited to carrying out first and second-line support, managing and dealing with ticketing queries, performing software and hardware installations, and mobile device, laptop and printer ;To be considered for this position, you must have proven experience with the following:Windows 10Active DirectoryO365Carrying out remote supportProven laptop, mobile and printer device management Although not essential, any prior legal sector experience with case management tools would be advantageous to your applicationMy client is open to discuss which days and hours you would prefer to work during the week, as there is a lot of flexibility that they are able to provide. If this role sounds of interest to you and you would like to apply, please send your most updated CV for review!

A well-established business is looking for a personable, driven and adaptable Graduate IT Support Analyst to join its expanding team, based in Colchester, Essex.You will work as the first point of contact for IT related issues. You will provide first line technical support to all members of the firm and their clients to ensure that all customers receive a friendly, enthusiastic and professional level of service. The successful candidate must have a good degree in a technology-related field as well as some prior experience in a professional services environment. Previous experience in supporting users in Microsoft 365 including Azure Active Directory, Intune, Exchange Online, Defender ATP, SharePoint and Teams would be advantageous but is not essential and full training will be provided. This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.

A well-established business is looking for a personable and innovative Technical Support Engineer to join its expanding team, based in Colchester, Essex. You will be required to travel between sites in Colchester and Chelmsford, so a driving license is required. In this interesting and varied role, you will provide a proactive 2nd/3rd line support service for all user and system issues and will have the opportunity to mentor the first line support engineers. In order to be suitable for this position, you must have proven experience with Office 365, server setups, Azure, networking and Windows 10. In this broad-ranging role, you will gain experience across a variety of technologies and will have the opportunity to lead on exciting IT change and transformation projects. Experience with SharePoint, Intune, Exchange Online and Teams would be advantageous to your application. This is an excellent opportunity for an accomplished Technical Support Engineer to join a market-leading firm that offers an attractive benefits package and a clearly defined career path.

A well-established architectural firm is looking for a personable and driven IT Support Analyst to join its expanding team, based in London. Working as an integral part of a team of engineers you will provide 1st and 2nd line support for all system and user issues. Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. In order to be suitable for this role, you MUST have demonstrable expertise supporting Windows OS, Active Directory and Office 365. In addition to this, a good understanding of networking is essential, while previous experience with CAD/Design based applications would be advantageous to your application. This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path.

CLIENT ADVISOR - DEPARTMENT STORE EXCLUSIVE LUXURY FINE JEWELLERY AND FINE WATCHES12 MONTHS FIX TERM CONTRACT THE COMPANY:LUXURY fine jewellery and fine watches brandVery exclusive pieces, on both fine jewellery & fine watchesCombining the complexity of high end watches along with the incredible design from the traditional high end fine jewelleryTHE ROLE:Have a minimum of 2 year luxury sales experienceDriven sales consultant who has a natural passion for jewelleryMeeting monthly set sale targetsWilling to build a strong client book, and confident in delivering exceptional serviceUnderstand clients needs, and being patient with your serviceExcellent commercial awareness, and customer service levelWell-spoken, excellent interpersonal skills required to ensure clear, effective communication with all management, staff and clients THE PACKAGE:*Up to £35,000 per year *Excellent Bonus*Monthly Full Commission This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate ;360 Talent London is a boutique recruitment firm, specialising in the high end retail and ecommerce sectors. We pride ourselves on connecting outstanding talent with leading brands across the UK & Internationally.Follow us on LinkedIn, Instagram & Facebook to stay updated with all of our latest job opportunities!

Are you an events steward looking for part time work in the Essex area?We are looking for dedicated individuals to join our stewarding team at well-known venues in and around London. We are seeking enthusiastic people who are willing to learn and provide customers with an excellent and safe experience for the duration of the event.Provide a high standard of customer careEnsure the safety and crowd management of the general publicMonitor crowd dynamicsRespond to incidents and providing professional assistanceDemonstrate excellent Communication skillsMonitor road ClosuresAssist the public with crossing pointsWe welcome applications from candidates with any of the following skills or attributes: steward, stewarding, events, safety, crowd control, customer service, securityBenefits£ per hour PAYEFree enrolment to Spectator Safety QualificationFree beverages provided whilst workingEvent Polo shirts and PPE Essential SkillsTo be available on 29th May 2022 for the event.About CompanySince 2006 SGC Security Services have been delivering Security services in partnership with its clients both in the UK and Internationally. Delivering accredited solutions in Manned Guarding, Crowd Safety, Close Protection, Keyholding & Mobile Patrols as well as accredited Training provisions in a classroom environment and online.We deliver service excellence where the protection of people, assets, and the environment are at the core of what we do whilst promoting the wellbeing and development of our teams.We carry out these solutions in line with the Security Industry Authority Approved Contractor Scheme, an accreditation we have held since its inception; we are ranked within the top 6% of all SIA ACS Security companies.Over the years the team at SGC Security Services have built an enviable reputation as a market leader in the Security marketplace, this has mainly achieved by the innovative way we address our client's requirements and implement hybrid effective and robust solutions whilst displaying integrity and excellent customer service levels and focusing on our staff, their careers, and welfare.