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        • maidenhead, south east
        • contract
        • £12.00 - £14.00 per hour
        • randstad business support
        Job Title: Customer Service Assistant - Financial AccountsWorking Hours: Monday-Friday / 08:30-17:00Contract: 6 months (temp to perm opportunity) We are recruiting for a self-motivated customer service assistant, to work for a global healthcare organisation in Maidenhead. You will be working closely with the accounts receivable team on a project to get all finances up to date. This role will not require outbound calling - you will only be working with other in house teams. Key responsibilities:Assistant on outstanding accounts receivable queriesFollow up on invoicesGreat communication with colleagues Working closely with the Inventory Controller and Sales teams to ensure consignment stock is adequately managedMaintaining all records and keeping colleagues up to date on orders/invoices Utilise company systems and databasesKey requirements:Strong administrative skills Experience in the financial sector is a plusSelf-motivated and able to manage own workloadGreat attention to detailExperience with SAP is a plus Good work ethicPlease apply with an up to date CV today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        Job Title: Customer Service Assistant - Financial AccountsWorking Hours: Monday-Friday / 08:30-17:00Contract: 6 months (temp to perm opportunity) We are recruiting for a self-motivated customer service assistant, to work for a global healthcare organisation in Maidenhead. You will be working closely with the accounts receivable team on a project to get all finances up to date. This role will not require outbound calling - you will only be working with other in house teams. Key responsibilities:Assistant on outstanding accounts receivable queriesFollow up on invoicesGreat communication with colleagues Working closely with the Inventory Controller and Sales teams to ensure consignment stock is adequately managedMaintaining all records and keeping colleagues up to date on orders/invoices Utilise company systems and databasesKey requirements:Strong administrative skills Experience in the financial sector is a plusSelf-motivated and able to manage own workloadGreat attention to detailExperience with SAP is a plus Good work ethicPlease apply with an up to date CV today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
        • belfast, northern ireland
        • temporary
        • £9.04 per hour
        • randstad business support
        Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newcastle upon tyne, north east
        • permanent
        • £20,000 - £22,000 per year
        • randstad business support
        French Speaking Customer Service AdvisorPermanent position Salary £20,000 plus37.5 hours per week working 5 days out of 7 Hours from 9am - 11pm Monday to Sunday Newcastle based office.The role:I am looking for a French speaking customer service specialist to join a busy target-driven team based in their Newcastle office.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the the position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        French Speaking Customer Service AdvisorPermanent position Salary £20,000 plus37.5 hours per week working 5 days out of 7 Hours from 9am - 11pm Monday to Sunday Newcastle based office.The role:I am looking for a French speaking customer service specialist to join a busy target-driven team based in their Newcastle office.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the the position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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