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    3 jobs found for customer service

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        • newcastle upon tyne, north east
        • permanent
        • £16,000 - £18,000 per year
        • full-time
        Customer Support Agent (German Speaking)Salary £16,000 - £18,00037.5 hours per weekNewcastle basedThe role:I am looking for a customer service specialist to join a busy target-driven team based in Newcastle.Salary: 16,000 - 18,000 PAMy client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Customer Support Agent (German Speaking)Salary £16,000 - £18,00037.5 hours per weekNewcastle basedThe role:I am looking for a customer service specialist to join a busy target-driven team based in Newcastle.Salary: 16,000 - 18,000 PAMy client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the this position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • bury, north west
        • permanent
        • £17,000 - £19,000 per year
        • full-time
        A great opportunity has become available to join one of if not the best utility providers in the north west as part of their growing Customer Service Team The business has grown greatly over the past 12 months and they are going to continue doing so over the next 12 months across the business. This role will be part of a team of 6 Customer Service Advisors and will be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, aas you will be handling a variety of complex queries, a long with letter generation and helping with audit preparationResponsibilities in the role: Receives customer requests by telephone or email, provides information requested or ascertains who best to provide the informationEnsure customer and broker enquiries are resolved within a timely and effective mannerShared management of the busy shared customer enquiry inboxProcess all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)Liaising with associated third parties both verbally and in writingSeek to identify process or system improvementsEnsure documents and letters are produced and distributed accurately Maintaining data accuracy Type documents as requestedKeeping notes on customer accounts up to dateYou will be working in the office from day 1, and the role is Monday to Friday 8.30-5pm; Also On offer is a competitive salary, with a yearly pay review and yearly bonus scheme up to 10% of annual salary, they are in the process of building an on site gym with dress down everyday and payday breakfast!To be considered for an October start, please apply below. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A great opportunity has become available to join one of if not the best utility providers in the north west as part of their growing Customer Service Team The business has grown greatly over the past 12 months and they are going to continue doing so over the next 12 months across the business. This role will be part of a team of 6 Customer Service Advisors and will be responsible for supply transfer, asset management and a number of other administrative tasks providing essential support to all areas of the business.The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, aas you will be handling a variety of complex queries, a long with letter generation and helping with audit preparationResponsibilities in the role: Receives customer requests by telephone or email, provides information requested or ascertains who best to provide the informationEnsure customer and broker enquiries are resolved within a timely and effective mannerShared management of the busy shared customer enquiry inboxProcess all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)Liaising with associated third parties both verbally and in writingSeek to identify process or system improvementsEnsure documents and letters are produced and distributed accurately Maintaining data accuracy Type documents as requestedKeeping notes on customer accounts up to dateYou will be working in the office from day 1, and the role is Monday to Friday 8.30-5pm; Also On offer is a competitive salary, with a yearly pay review and yearly bonus scheme up to 10% of annual salary, they are in the process of building an on site gym with dress down everyday and payday breakfast!To be considered for an October start, please apply below. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • warrington, north west
        • temporary
        • £9.75 - £9.76 per hour
        • full-time
        A great opportunity has become available to join one of the largest providers of commercial vehicle contract hire, fleet management and rental solutions in the UK market.This role will be part of a team of 2 administrators, the main purpose of the role will be to process the paper work for their car fleet. The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, and is competent with administration tasks. Main responsibilities - admin in workshopprocessing workshop paperworkclosing down jobs on companies bespoke system creating jobs on systemordering of stock where required ensuring accuracy and efficiency of said systemYou will be working in the office from day 1, and the role is Monday to Friday 9- 5pm; Also On offer is a competitive salary of £9.75 with the possibility of the role being extended.If you have the relevant experience please drop me a call on 0161 247 8802, or send me your CV Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        A great opportunity has become available to join one of the largest providers of commercial vehicle contract hire, fleet management and rental solutions in the UK market.This role will be part of a team of 2 administrators, the main purpose of the role will be to process the paper work for their car fleet. The opportunity would suit someone who is outgoing and willing to speak up and able to show great attention detail, and is competent with administration tasks. Main responsibilities - admin in workshopprocessing workshop paperworkclosing down jobs on companies bespoke system creating jobs on systemordering of stock where required ensuring accuracy and efficiency of said systemYou will be working in the office from day 1, and the role is Monday to Friday 9- 5pm; Also On offer is a competitive salary of £9.75 with the possibility of the role being extended.If you have the relevant experience please drop me a call on 0161 247 8802, or send me your CV Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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