12 jobs found for it

I am looking for a Customer Technology Support Engineer for a client in Coventry, this will be a contract position paying up to £130 a day with some flexibility depending on skills and experience. You will need to have excellent written and verbal communication skills for this role, a background in a customer or user support role would be ideal. What would stand out is a passion for providing good customer service and a general willingness to learn and show interest in both internal and external customers. Training will be provided as a lot of the applications they use are bespoke, please see below for a list of essential and desirable skills for this role: Essential:Experience in a support environment (preferably in IT)Interpersonal, problem solving and analytical skillsFollow documentation on company policies and proceduresExperience working with and supporting API's Desirable:Knowledge of JSON APISQL Database Windows Server 2008 - 2012 There will be the option for remote working once you are up to speed with all the processes and you are able to work unsupervised. If you are interested in finding out more please apply online or email your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.

An exciting opportunity for an IT Service Desk Analyst to work for a high-profile retailer. Based in the Fareham, Hampshire. Initial home working due to COVID-19. Role: IT Service Desk Analyst (1st Line Support)Location: Fareham, Hampshire (Initially working from home at least until New Year)Salary: £10 p/hDuration: ASAP for 6 MonthsShifts: 4 days on, 4 days off (Either 8am-6pm OR 9am-7pm) Sunday/Bank Holiday hours 9:30am-6:30pm As a high-profile retailer, we are looking to increase capabilities by seeking a Retail IT Service Desk Analyst (1st line support) to join the team. The Service Desk is the primary contact point for UK Retail stores running technology and systems for processing of transactions at Point of Sale, CRM and consumer engaging digital experiences (Digital Signage, Social, Interactive Apps).The candidate will be part of the function providing first line technical support, they will be able to operate in a highly dynamic, fast changing and fluid working environment, based from our Fareham offices. They will need to be 100% consumer orientated to deliver exceptional customer service and experiences to our business users, deliver incident management against defined SLA's, respond and escalate support tickets, provide technical analysis and problem-solving methodologies using remote desktop software and have a track record of incident closure in a similar environment.They will be expected to achieve against high-level SLA goals and metrics, drive down incidents, undertake necessary changes and work as part of a wider team in ensuring our retail stores have high availability to trade and operate. Key Roles & ResponsibilitiesAs part of the Level 1 support team, we are looking for an individual with the following skills:Be the first point of contact for our UK Retail stores for IT based issues, maintaining an exceptional level of customer service via phone and email.Provide technical troubleshooting support for desktop and iOS software and hardware technologies.Offer a high touch customer service, engaging with our business stakeholders and in-store employees.Proactive monitoring of retail systems and servers.Daily systems monitoring and administrative operational processes.Escalating support tickets through Service NOW to our 2nd Line team and working directly with third party suppliers.Installation and configuration of hardware and software for in-store installations.Excellent verbal and written communication skills, with a high touch telephone manner.Be an integral team player, working as part of a team, providing support on a shift basis.Perform miscellaneous job-related duties, such as: Basic admin, review and update of knowledgebase documentation and other items as defined by IT support lead. Due to the nature of this role, it may be necessary for the successful candidate to travel within the UK/Ireland to store locations to assist with on-site installations of hardware and software; this may result in extended days, as well as overnight stays. Knowledge, Skills & Experience:Previous experience in an IT support role at 1st line level.Good knowledge and understanding of Retail SystemsKnowledge of Microsoft Operating Systems and Servers and Office packagesPossess network infrastructure knowledge (specifically around WiFi networks)Experience of managing iOS devices in an enterprise.Experience of SQL databases (or similar enterprise databases) would be a plusAbility to schedule own workload prioritising to meet the business needsCapable of working on own initiative, with a proactive and organised approachAdapt to a varying role and be flexible in working styleGood communication skills and an excellent telephone mannerDemonstrate a support focused attitudeExcellent interpersonal and team skillsEssential that you hold a full driving license. Apply Now! To get your CV in front of the hiring manager today. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Are you interested in kick starting your career in IT with one of the largest IT companies in the UK? Have you got a passion for IT or experience working in a 1st line support role? If you are a team player who is energetic and self motivated then this could be the role for you!The role as a 1st Line Support technician will be on the front line and working within the IT support team. The main task will be to troubleshoot and fix end user issues; image, deploy, support systems and assist with day to day tasks. You must be friendly and proactive in your approach as customer service is important in this role.Requirements:Able to support users running macOS from 10.8 onwards, Windows 7,8,10 and Office 365Some experience supporting remote meetings and conferencing tools like WebExBasic knowledge of troubleshooting LAN, WLAN, VPN and VoIPStrong communication skills both written and verbalSet up and configuration of accounts on laptops for new hiresKnowledge of mobile device managementExperience in supporting users remotely and face to faceIf you are interested in this role please contact me on 0117 311 6443 or gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.

I am looking for an IT Support Engineer to join a busy team supporting and maintaining End User Computing systems on a contract basis for 6 months. It is paying up to £11ph depending on experience.You will need to have experience of analyzing system problems and advising both users and IT staff, any previous service desk or desktop support roles would be very relevant. Any project experience would be a bonus but not essential for this role.Esential Skills:Remote Management ToolsetsUser Admin on Active DirectoryConfiguration of Desktop, Software and Hardware peripheralsWindows 7/10SCCM, Citrix (Basic Admin)Desirable Skills:LAN, WAN and TCP/IP protocolManagement SystemsIf you have the relevant skills and are interested in this postion either apply online or email me on gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.

I am looking for a Device Build Engineer on a contract basis for 6 months, this role will require travel to multiple sites around Gloucester so a driving license is essential.The day rate is between £100 - £120 a day and will fall inside IR35.Building laptop and desktop equipment using SCCM task sequences.Fault finding and highlighting equipment build discrepanciesAssist with other devices builds, following clear documented steps, where required.Install ICT client equipment at organisational sitesDecommissioning ICT client equipmentClient application deployment as part of build process when required.Essentials:Driving licensePrevious experience building desktop or laptop devicesWilling to gain/ or holds relevant clearanceCustomer service experienceIf you are interested in this positon then either apply online or email your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.

I am looking for an experienced IT Engineer who is capable of taking responsibility of business critical systems and provide support across the UK, EU and USA. The most important skills for this role would be a good understanding of IT systems, a confident appreance with high communication skills and patience whilst dealing with users outside of the UK. The ability to manage your own workload and work without supervision is essential as your manager will be based in Poland. Core Tasks:1st Line support of Windows 10 and Office 2016Escalation of 2nd Line issues (Windows/Network Admin and SAP Support)Ticketing SystemsBasic GSM and RF Gun administrationAD AdministrationSQL backup and database restoreIf you are interested in this role then either apply online or send your CV to gian.fletchman@randstad.co.ukRandstad Technologies is acting as an Employment Business in relation to this vacancy.

A client of mine are looking for a Data Analyst to join their team on an initial 6-month FTC with the view to join the company full-time. They are a hugely innovating business that use great technology and data to help customers save money.The Data Analyst will need to be experienced across Data Analysis and Business Intelligence with the ability to create reports and dashboards using Qliksense. You will need to be an expert with SQL and any exposure to vehicle data or fleet management is a huge plus.You will be joining a small team so will need the ability to hit the ground running and there is the potential for this role to become permanent as the team expands at the start of 2021.Role: Data AnalystLocation: BirminghamIf this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.

I'm currently working with a client based in London (fully remote currently) who are looking for an Azure Technical Architect on an inital 6 month contract.The Technical Architect will work alongside an existing team of infrastructure specialists on rapid "lift and shift" and cloud-model application deployments into Azure. You will be experienced in designing for, and extending, enterprise-scale landing zone architectures. With a strong DevOps / DevSecOps background and a seasoned approach to deployment you will be responsible for driving adoption of best practice within the team.You must have demonstratable experience with advanced PowerShell code development and bepracticed in developing code for re-use.Rate: £450-£550If you feel you would be a good fit then please apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Murex Developer / ContractI am working with a leading financial organisation who require multiple contract developers with experience in Murex.This is with a London based financial organisation but will be fully remote.If you are available or becoming so and tick the majority of the below experience then please reply ASAP with your CV for more information/next steps. Experience required; - Murex Report developer with good Datamart expertise and a good understanding of PL and Risk reporting (technically and functionally). - Murex developer (mxml, pre-trade, integration): good expertise and experience in order to support us with the mxml interfaces, and the integration work related to migrationRemote interviews can be arranged immediately with a view to start soonafter.Murex Developer / ContractRandstad Technologies is acting as an Employment Business in relation to this vacancy.

A client of mine based in London are currently looking for a Business Intelligence Developer to join their BI team on an initial 6 month contract The BI Developer will need to be an expert using Looker and will need to be comfortable managing stakeholders both internally and externally. One of the key aspects to this role is that they are currently creating a brand-new data warehouse using GCP (Google cloud platform) so experience with this is required. You will be responsible for creating reports, dashboards and extracts using data from both in house and vendor-based apps. They have a highly flexible working environment with the opportunity to work from home whenever required and are looking for someone to start as soon as possible. Role: BI DeveloperLocation: LondonRate: £400/£450 If this sounds like a role you are a good fit for and are interested in hearing further, don't hesitate to apply.Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Contract Infrastructure / Security EngineerI have an interesting contract opportunity for an experienced Infrastructure / Security Engineer to join a client of mine in the health sector.This will be fully remote initially but when covid calms you will be expected to visit the office a few times per month, most likely in the new year and the clients office is in central London.Please be aware that this is working with a government client, therefore inside of IR35 and you will be required to work through an umbrella company.You will be proactive at troubleshooting, addressing root causes and recommend and implement improvements.Experience in the below systems/technologies is required;- System centre configuration manager- Active Directory- Azure AD- Powershell (or similar)- Identity- Azure / O365 fundamentals- ADFS- Cyber security best practicesPlease apply with your CV ASAP if you are interested in hearing more, finding out next steps.Contract Infrastructure / Security Engineer Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Contract Cloud Engineer / AnsibleI have an interesting contract opportunity for an experienced cloud engineer, ideally from a Linux System Administrator background.This will be fully remote until COVID calms and up to 2 days on-site in London when things go back to normal. Expertise in Python and Ansible is highly desirable and experience of virtualization, cloud and automationn technologies. Responsibilities include;- Maintain and support Linux systems- Deploy and configure new systems using automation- Exposure to networking, storage, compute, container technologies, virtualization platform etc This is an initial 6 month contract working for a government owned client, therefore you will be required to work through an umbrella company. Please apply with your latest CV for more info / next steps.Contract Cloud Engineer / AnsibleRandstad Technologies is acting as an Employment Business in relation to this vacancy.