- Role : ServiceNow Specialist - Must have active SC clearance
- Location : Manchester, UK
- Type : Contract Inside IR35 via Umbrella
- Mode of work : Hybrid 3-day onsite in a week
Job Description:
Must Haves:
- ServiceNow Specialist - Must already hold SC clearance Active
- Extensive hands-on experience delivering ServiceNow implementations in enterprise environments (ITSM as a minimum)
- Proven ability to design, configure, and implement ServiceNow solutions
- Advanced experience with: Business Rules, Script Includes, Flow Designer, Client Scripts.
- Solid understanding of ServiceNow data model, CMDB, (CSDM 5) and core platform capabilities
- Experience building and supporting secure integrations (REST/SOAP APIs, Oauth, IntegrationHub)
- Ability to define and implement data mappings and transformation logic
- Experience with incident, problem, change, and request
- Experience leading customer onboarding, workshops, and solution design sessions
- Strong capability to translate business requirements into robust technical solutions
- Ability to produce high-quality technical documentation and functional specifications
Desirable:
- Experience with ServiceNow eBonding (Service Exchange or other)
- Exposure to ITOM, CSM, or AI ServiceNow modules
- ServiceNow certifications (e.g., CSA, CIS, CAD)
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
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