Are you looking for a career with an established 'employer of choice' that can offer you structured training and clear development and progression in the world or property?

If you possess good customer skills, strong administration experience and seeking a career within property and you are driven, motivated and keen to progress, please read on!

Personal Requirements

Good understanding of Residential Property Management and current legislation
Well developed interpersonal and oral communications skills
Interpersonal skills and customer focused
Ability to work on own initiative
Good literate and numerical skills
Diplomacy
Ability to prioritise workload and work under pressure

Main Duties and Responsibilities

PROPERTY MANAGEMENT

Manage portfolio in accordance with RICS Codes of Practice, ARMA rules.
Assisting the Head of property management to provide a full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the terms of management agreement /SLA.
Assisting the Head of property management to manage in relation to company targets of income and service delivery.
Dealing with leaseholders enquiries appertaining to the development.
Handling telephone calls and taking detailed messages/dealing with them in an appropriate manner.
Responding to correspondence/emails including those from Directors, lessees and tenants - as requested by the Head of property management.
Attend residents AGMs and directors meetings, and raise fees where applicable; issue draft minutes to Directors.
Action Minutes.
Write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc. and set up files for any lease breach.
Contacting DVLA via legal and admin team regarding abandoned cars and illegally parked vehicles after obtaining instructions from clients.
Ensure the property operates as smoothly as possible

INSPECTIONS

Ensure that inspections of properties are regularly undertaken by the Health and safety inspectors, any points raised are actioned.
Arrange meetings and inspections for all properties managed.
Ensure that all necessary service contracts and annual inspections are in place.
Carry out regularly inspections of properties in accordance with the terms of the management agreement and as and when a circumstance requires.
Upload inspection reports on Riskbase and notify clients.

MAINTENANCE

Contact contractors to ascertain whether they are able to carry out works and issue work order - checking with Directors in the first instance if authorisation is required.
Monitor contractors performance - Follow through and complete jobs, updating PMS.
Issue keys to contractors and monitor safe return - recording this information in Key book.
Ensure key cabinets are kept secure and closed at the end of each day.
Update the Approved Contractors List ensuring that all contractors hold Public Liability Insurance.
Prepare specifications for cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors - liaising closely with senior property managers.
Issue contracts to contractors ensuring that they comply with current health and safety legislation.
Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment is authorised - in conjunction with the Head of property management.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.