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        • belfast, northern ireland
        • temporary
        • £16,633 - £19,461 per year
        • randstad business support
        Do you have catering qualifications and excellent supervisor experience?A full time temporary catering supervisor post has become available for a health care trust client in the Whiteabbey area. Benefits: BAND 3 £16,633 - £19,461 per annum (pro-rata for part-time)30 hours per weekHolidays - 27 days each year; 29 days after 5 year's service; 33 days after 10 year's service and 10 statutory and public holidays pro rata.Pension - The post holder can participate in the Health Social Care Pension Scheme.Free on site parking Essential Requirements: City & Guilds 706/1 OR NVQ Level 2 Food Preparation and CookingORPrepared to undertake NVQ Level 2 Food Preparation and Cooking. (This training will be completed on a day release basis and expenses will be paid by the Trust.)PLUS - Level 3 Food Safety CertificatePLUS - 6 months industrial/catering experience.Equivalent qualifications considered.Must hold a UK driving licence and have access to a carGood communication skillsBasic literacy skillsBasic ICT skillsKnowledge of general hygiene and safe working practices.Responsibilities: Utilisation of staff, materials and equipment in as efficient a manner as possibleResponsible for the ordering of supplies for the Department.Allocation of work and duties to all staff.Checking quality and quantity of food, in the course of delivery, production and during service whilst adhering to Food Safety Legislation in all areasInvestigating complaints and rectifying faults where possible.Offering advice/suggestions on menus.Responsibility for all special/hospitality functions.Recording and monitoring sickness and attending staff sickness meetings.Supervise, direct and control the preparation and service of food in all areas within the remit.Delegate appropriate responsibility and authority to staff in order to ensure optimum and effective service delivery and decision-making, whilst retaining overall accountability and responsibility for outcomes;Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you have catering qualifications and excellent supervisor experience?A full time temporary catering supervisor post has become available for a health care trust client in the Whiteabbey area. Benefits: BAND 3 £16,633 - £19,461 per annum (pro-rata for part-time)30 hours per weekHolidays - 27 days each year; 29 days after 5 year's service; 33 days after 10 year's service and 10 statutory and public holidays pro rata.Pension - The post holder can participate in the Health Social Care Pension Scheme.Free on site parking Essential Requirements: City & Guilds 706/1 OR NVQ Level 2 Food Preparation and CookingORPrepared to undertake NVQ Level 2 Food Preparation and Cooking. (This training will be completed on a day release basis and expenses will be paid by the Trust.)PLUS - Level 3 Food Safety CertificatePLUS - 6 months industrial/catering experience.Equivalent qualifications considered.Must hold a UK driving licence and have access to a carGood communication skillsBasic literacy skillsBasic ICT skillsKnowledge of general hygiene and safe working practices.Responsibilities: Utilisation of staff, materials and equipment in as efficient a manner as possibleResponsible for the ordering of supplies for the Department.Allocation of work and duties to all staff.Checking quality and quantity of food, in the course of delivery, production and during service whilst adhering to Food Safety Legislation in all areasInvestigating complaints and rectifying faults where possible.Offering advice/suggestions on menus.Responsibility for all special/hospitality functions.Recording and monitoring sickness and attending staff sickness meetings.Supervise, direct and control the preparation and service of food in all areas within the remit.Delegate appropriate responsibility and authority to staff in order to ensure optimum and effective service delivery and decision-making, whilst retaining overall accountability and responsibility for outcomes;Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • llanelli, wales
        • temporary
        • £11.24 per hour
        • randstad business support
        Do you love working out doors and being a key member of the community. Do you have a passion for Camping ? We are looking for a campsite warden to work during the summer season. Due to being on call 2 nights a week , own unit is required for this role. Minimum 22.5 hours a week - will include weekend working. To be a point of contact for all campsite customers during their stay, on a rota basis to provide coverbetween from 8am until 10pmProviding cover at key positions and assisting camp wardens during busy periods. e.g. meet and greet atbarrierEnsure equipment and materials are stored correctly, following COSHH standards, maintaining stockrecords of materials and advising line manager when new materials are required.Report faulty equipment, machinery or maintenance issues to line manager.Empty litter bins/litter pick/recycle refuse wherever possibleTo assist to resolve enquiries and requests and to escalate when necessaryTo assist the campsite team in meeting recycling targets and ensuring refuse bays are clean of refuseTo follow the standard and emergency operating procedures for the campsite when carrying out dutiesTo ensure that safe working practices are followed and respond appropriately to incidents andemergenciesRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you love working out doors and being a key member of the community. Do you have a passion for Camping ? We are looking for a campsite warden to work during the summer season. Due to being on call 2 nights a week , own unit is required for this role. Minimum 22.5 hours a week - will include weekend working. To be a point of contact for all campsite customers during their stay, on a rota basis to provide coverbetween from 8am until 10pmProviding cover at key positions and assisting camp wardens during busy periods. e.g. meet and greet atbarrierEnsure equipment and materials are stored correctly, following COSHH standards, maintaining stockrecords of materials and advising line manager when new materials are required.Report faulty equipment, machinery or maintenance issues to line manager.Empty litter bins/litter pick/recycle refuse wherever possibleTo assist to resolve enquiries and requests and to escalate when necessaryTo assist the campsite team in meeting recycling targets and ensuring refuse bays are clean of refuseTo follow the standard and emergency operating procedures for the campsite when carrying out dutiesTo ensure that safe working practices are followed and respond appropriately to incidents andemergenciesRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • llanelli, wales
        • temporary
        • £10.18 per hour
        • randstad business support
        Do you have a passion for camping ? We are looking for a Campsite Assistant . Hours up to 22.5 per week. Will include weekend working. To be a point of contact for all campsite customers during their stay, on a rota basis to provide coverbetween from 8am until 10pmProviding cover at key positions and assisting camp wardens during busy periods. e.g. meet and greet atbarrierEnsure equipment and materials are stored correctly, following COSHH standards, maintaining stockrecords of materials and advising line manager when new materials are required.Report faulty equipment, machinery or maintenance issues to line manager.Empty litter bins/litter pick/recycle refuse wherever possibleTo assist to resolve enquiries and requests and to escalate when necessaryTo assist the campsite team in meeting recycling targets and ensuring refuse bays are clean of refuseTo follow the standard and emergency operating procedures for the campsite when carrying out dutiesTo ensure that safe working practices are followed and respond appropriately to incidents andemergenciesRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you have a passion for camping ? We are looking for a Campsite Assistant . Hours up to 22.5 per week. Will include weekend working. To be a point of contact for all campsite customers during their stay, on a rota basis to provide coverbetween from 8am until 10pmProviding cover at key positions and assisting camp wardens during busy periods. e.g. meet and greet atbarrierEnsure equipment and materials are stored correctly, following COSHH standards, maintaining stockrecords of materials and advising line manager when new materials are required.Report faulty equipment, machinery or maintenance issues to line manager.Empty litter bins/litter pick/recycle refuse wherever possibleTo assist to resolve enquiries and requests and to escalate when necessaryTo assist the campsite team in meeting recycling targets and ensuring refuse bays are clean of refuseTo follow the standard and emergency operating procedures for the campsite when carrying out dutiesTo ensure that safe working practices are followed and respond appropriately to incidents andemergenciesRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • tenby, wales
        • temporary
        • £9.74 per hour
        • randstad business support
        Do you enjoy working outdoors? Randstad are looking for 3 litter pickers for the Tenby area in Pembrokeshire. Main Duties includes , litter picking around the town centre and coastal paths. Emptying bins . Ensuring the town is clean and tidy. Applicants will work on a 2 week shift pattern 8am - 2pm and 2pm-10pm. This role will include weekend working. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you enjoy working outdoors? Randstad are looking for 3 litter pickers for the Tenby area in Pembrokeshire. Main Duties includes , litter picking around the town centre and coastal paths. Emptying bins . Ensuring the town is clean and tidy. Applicants will work on a 2 week shift pattern 8am - 2pm and 2pm-10pm. This role will include weekend working. Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • belfast, northern ireland
        • temporary
        • £9.04 per hour
        • randstad business support
        Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Do you have excellent customer service and administration skills? Are you looking for a career change with a successful company? We have an exciting opportunity to join a leading NI Energy provider, joining their administrative engineering support team. The role of this job is to provide engineering support including back-office administration duties and ensure the smooth running of the operations of the business. Associated Benefits: Temporary ongoing role - 20 hours per week -split across 5 mornings per week - flexible start and finish times£9.04 per hourEnhanced holiday package Free transport service from City Centre to siteFree on site parkingLife Assurance Annual Health checksEnhanced pension package Discounted membershipsHealth and Wellbeing events throughout the year Experience: 5 GCSE's or equivalent OR Minimum of 1 year's relevant experience within an office/administration functionData entry experience Candidates who can demonstrate experience of complaint handling and managing a diary system would be at an advantage Excellent organisational skillsComprehensive IT skills including the ability to use Microsoft Office packages, in particular Excel Responsibilities: Dispatch engineers to jobs with the support of other PES staff and recording all relevant details onto databaseUpdate database in a timely manner and maintain sequential files of engineer's job sheets.Support the timely provision of reports to management concerning business objectivesLiaise with customers to agree appointment dates or resolve problems and complaints regarding PES activitiesLiaise with all departments within Phoenix to help resolve customer related issues within company standards of serviceEnsure all phones within the department are answered in a timely mannerSupport all other processes within the business as requested, i.e. filing, archiving, photocopying and general administration tasksRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • newcastle upon tyne, north east
        • permanent
        • £20,000 - £22,000 per year
        • randstad business support
        French Speaking Customer Service AdvisorPermanent position Salary £20,000 plus37.5 hours per week working 5 days out of 7 Hours from 9am - 11pm Monday to Sunday Newcastle based office.The role:I am looking for a French speaking customer service specialist to join a busy target-driven team based in their Newcastle office.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the the position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        French Speaking Customer Service AdvisorPermanent position Salary £20,000 plus37.5 hours per week working 5 days out of 7 Hours from 9am - 11pm Monday to Sunday Newcastle based office.The role:I am looking for a French speaking customer service specialist to join a busy target-driven team based in their Newcastle office.My client is an online gambling company that offers online casino to a range of markets, Why we need you:You'll be an ambassador for one of their new Casino brands, liaising directly with their players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. You will strive to ensure the players; experience is a positive one, and finally you will be on top of your game, when having to inform players of any upcoming promotions.Who are we looking for:You need to have the ability to demonstrate excellent verbal and written communication skills in English (any other additional language is welcome) and to be customer-focused. You should be highly-organised with great attention to detail and able to evaluate and prioritise customer demands.As the ideal candidate, you will have:They expect you to be familiar with MS Office, especially Word and Excel, and any relevant experience in online gaming, or online payment processing, is an advantage, as are additional language skills.What is the plan for the Customer Support Agent role? Answer chats and emails to customers accurately and exceeding their expectations within the target timescales. Provide excellent customer service on our Casino products in an expedient manner Identify, research, and resolve customer issues. Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers. Work as part of a team to improve the overall performance of the Customer Service Provide all CSR duties in English Proven problem-solving skills High level of attention to detail Ability and desire to deliver exceptional levels of Customer Service Clear thinking and problem solving Flexible and willing to work daily/evening shiftsWhat happens next?If you feel you are suitable and interested in this role please send your up-to-date CV and a covering letter explaining how you believe you would be a good fit the the position.Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • solihull, west midlands
        • permanent
        • £18,000 - £22,000 per year
        • randstad business support
        This is a fantastic opportunity for someone who has e-commerce administrative skills and a marketing degree. Acting as a dual role you will be creating content for products on e platforms such as Amazon and Ebay as well as helping processing online sales orders and deal with enquires. The role?Permanent - 09:00 - 17:00 PM Working with a small but helpful team that will look to support you£18,000 - £22,000On-site parkingYardley (office based)What will you do?Updating content on Amazon and EBayProcessing all online customer sales ordersActing as the first point of contact for all e-platform customer enquiries Updating customs and management of their expectations Ensuring that all details including pricing and delivery dates are correct.Process Purchase orders and invoicesAdministration supportProviding a high level of service at all timesAssisting with marketing campaignsAbout you?Must have 1+ years sales order processing via e platforms experienceMust have 1+ years experience in a marketing role Marketing degree would be advantageous Content creation on E platforms is essential (Amazon/ Ebay would be advantageous) Experience in online customer service Excellent interpersonal skills IT literate Microsoft Office and Google Applications Pro-active in your approach Apply today! :) Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        This is a fantastic opportunity for someone who has e-commerce administrative skills and a marketing degree. Acting as a dual role you will be creating content for products on e platforms such as Amazon and Ebay as well as helping processing online sales orders and deal with enquires. The role?Permanent - 09:00 - 17:00 PM Working with a small but helpful team that will look to support you£18,000 - £22,000On-site parkingYardley (office based)What will you do?Updating content on Amazon and EBayProcessing all online customer sales ordersActing as the first point of contact for all e-platform customer enquiries Updating customs and management of their expectations Ensuring that all details including pricing and delivery dates are correct.Process Purchase orders and invoicesAdministration supportProviding a high level of service at all timesAssisting with marketing campaignsAbout you?Must have 1+ years sales order processing via e platforms experienceMust have 1+ years experience in a marketing role Marketing degree would be advantageous Content creation on E platforms is essential (Amazon/ Ebay would be advantageous) Experience in online customer service Excellent interpersonal skills IT literate Microsoft Office and Google Applications Pro-active in your approach Apply today! :) Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        • south london, london
        • temporary
        • £16.00 - £17.00 per hour
        • randstad cpe
        Job Role: Customer Service AdvisorSalary: Up to £17 per hour Location: South LondonHours: Monday - Friday 9am to 5pm 36hrs a week temp role for 3months+An exciting opportunity has arisen for an experienced Customer Service Advisor based in a Local Authority in South London. Interviews will be held the morning of Friday 19th March using Google Hangouts. This role will support the delivery of our Clients Additional Restrictions Grant, which is to support businesses which have been substantially affected by COVID-19.DutiesCustomer service including responding to queries from applicants by email or telephone Assist with the administration of day to day delivery of the Additional Restrictions Grant Database, inbox and file management, including downloading raw data from internal systems/emails, adding to database and saving documentation Reviewing applications received against checklist, and requesting further information as required. Sending out approved communications to applicants, using templates but applying own judgement for data requests and responses, and independently writing responses as needed Carrying out initial checks on applications, such as postcode searches and Companies House and verifying bank details Escalating issues as required for senior oversight and intervention Manage the resolution of complex customer complaints/issues, escalating where appropriate. Ability to work independently on tasks remotely at present, coordinating with the work of the team Operating with limited guidance or instructions so that initiative and judgement are needed to determine to address and resolve short term (daily) problems. Requirements Excellent attention to detail Strong communication skills including in writing Ability to quickly learn and understand new information Experience of database or file management Ability to demonstrate problem solving and critical thinking skills Research skills, and including ability to flag and investigate discrepancies Ensure all health and safety standards are adhered to for the relevant work area. Very strong confidentiality and data protection awareness Apply diversity and equal opportunities policies in the workplace. Desirable: Previous experience of using Google (ie Drive, Sheets, Docs) and database or CRM systems (Victoria Forms or Northgate) Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        Job Role: Customer Service AdvisorSalary: Up to £17 per hour Location: South LondonHours: Monday - Friday 9am to 5pm 36hrs a week temp role for 3months+An exciting opportunity has arisen for an experienced Customer Service Advisor based in a Local Authority in South London. Interviews will be held the morning of Friday 19th March using Google Hangouts. This role will support the delivery of our Clients Additional Restrictions Grant, which is to support businesses which have been substantially affected by COVID-19.DutiesCustomer service including responding to queries from applicants by email or telephone Assist with the administration of day to day delivery of the Additional Restrictions Grant Database, inbox and file management, including downloading raw data from internal systems/emails, adding to database and saving documentation Reviewing applications received against checklist, and requesting further information as required. Sending out approved communications to applicants, using templates but applying own judgement for data requests and responses, and independently writing responses as needed Carrying out initial checks on applications, such as postcode searches and Companies House and verifying bank details Escalating issues as required for senior oversight and intervention Manage the resolution of complex customer complaints/issues, escalating where appropriate. Ability to work independently on tasks remotely at present, coordinating with the work of the team Operating with limited guidance or instructions so that initiative and judgement are needed to determine to address and resolve short term (daily) problems. Requirements Excellent attention to detail Strong communication skills including in writing Ability to quickly learn and understand new information Experience of database or file management Ability to demonstrate problem solving and critical thinking skills Research skills, and including ability to flag and investigate discrepancies Ensure all health and safety standards are adhered to for the relevant work area. Very strong confidentiality and data protection awareness Apply diversity and equal opportunities policies in the workplace. Desirable: Previous experience of using Google (ie Drive, Sheets, Docs) and database or CRM systems (Victoria Forms or Northgate) Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in touch. For more information and a confidential chat about the position, please do not hesitate to call us on 0203 680 0630.Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
        • barry, wales
        • temporary
        • competitive
        • randstad business support
        Randstad are currently recruiting for a Neighbourhood Assistant for our large public sector client based near Cardiff.Key Duties:- To deliver a customer focused housing management service to communities, families and individuals that live in the area in which the post holder works.To support tenants in terms of successfully managing their tenancies through early intervention, partnership working and signposting.To undertake regular estate inspections based on need and liaise with the appropriate departments or agencies to resolve estate based issues. To undertake property inspections and viewings in relation to end of tenancy, assisted lettings, garage allocations, gas safety and other periodic tenancy reviews.To assist the Neighbourhood Manager in ensuring that tenants properties and estates comply with legislation, adopted policies or agreed standards. To work with tenants and residents to establish and develop estate based and community based solutions.To monitor the condition of communal areas in respect of fire prevention and Health and Safety and to visit these areas on an agreed scheduled basis completing the necessary logs or monitoring records.To serve relevant legal notices on tenants and vehicles in line with established policies and procedures. To make referrals and liaise with relevant organisations in respect of Adult and Child Safety in line with the Councils statutory duty and internal procedures.To deal with low level anti-social behavior and neighbourhood nuisance including graffiti, abandoned vehicles, rubbish, fly tipping and other estate based problems to include removal and ongoing monitoring. To support the Neighbourhood Manager in developing estate improvement plans and community investment projects in their designated area.To deliver the processes associated with the Vale's adopted housing management policies.To participate actively in the housing management team contributing to county borough wide policy and process development and ensuring the team operates effectively.To support the local tenants and residents group and/or work with other officers to establish tenant engagement opportunities in their designated area. To support the Neighbourhood Manager in attaining locally based performance management targets.Ensure compliance with the Council's Financial Regulations, Standing Orders, Policies and ProceduresTo implement the principles of the Council's Equal Opportunity Policy whilst carrying out the above dutiesTo adhere to Health and Safety legislation / relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions. To implement the principles of the Council's Environment Policy while carrying out the above duties.Person Specification:-Experience of working with people in a customer focussed environmentA general knowledge of the role and responsibilities of a social landlordAn ability to communicate clearly and effectively with a range of peopleA good team playerAbility to remain calm under pressure A good negotiatorAbility to manage small projects5 GCSE's Grade A - C or equivalent to include English and Maths Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
        Randstad are currently recruiting for a Neighbourhood Assistant for our large public sector client based near Cardiff.Key Duties:- To deliver a customer focused housing management service to communities, families and individuals that live in the area in which the post holder works.To support tenants in terms of successfully managing their tenancies through early intervention, partnership working and signposting.To undertake regular estate inspections based on need and liaise with the appropriate departments or agencies to resolve estate based issues. To undertake property inspections and viewings in relation to end of tenancy, assisted lettings, garage allocations, gas safety and other periodic tenancy reviews.To assist the Neighbourhood Manager in ensuring that tenants properties and estates comply with legislation, adopted policies or agreed standards. To work with tenants and residents to establish and develop estate based and community based solutions.To monitor the condition of communal areas in respect of fire prevention and Health and Safety and to visit these areas on an agreed scheduled basis completing the necessary logs or monitoring records.To serve relevant legal notices on tenants and vehicles in line with established policies and procedures. To make referrals and liaise with relevant organisations in respect of Adult and Child Safety in line with the Councils statutory duty and internal procedures.To deal with low level anti-social behavior and neighbourhood nuisance including graffiti, abandoned vehicles, rubbish, fly tipping and other estate based problems to include removal and ongoing monitoring. To support the Neighbourhood Manager in developing estate improvement plans and community investment projects in their designated area.To deliver the processes associated with the Vale's adopted housing management policies.To participate actively in the housing management team contributing to county borough wide policy and process development and ensuring the team operates effectively.To support the local tenants and residents group and/or work with other officers to establish tenant engagement opportunities in their designated area. To support the Neighbourhood Manager in attaining locally based performance management targets.Ensure compliance with the Council's Financial Regulations, Standing Orders, Policies and ProceduresTo implement the principles of the Council's Equal Opportunity Policy whilst carrying out the above dutiesTo adhere to Health and Safety legislation / relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions. To implement the principles of the Council's Environment Policy while carrying out the above duties.Person Specification:-Experience of working with people in a customer focussed environmentA general knowledge of the role and responsibilities of a social landlordAn ability to communicate clearly and effectively with a range of peopleA good team playerAbility to remain calm under pressure A good negotiatorAbility to manage small projects5 GCSE's Grade A - C or equivalent to include English and Maths Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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