You will act as a "software detective"-investigating complex technical issues, keeping core retail systems running smoothly, and driving continuous system improvements.Your Impact
- Rapid Issue Resolution: Diagnose and resolve complex software glitches across business-critical systems to keep retail operations seamless.
- Technical Leadership: Serve as a subject matter expert, taking ownership of team decisions and collaborating across teams to solve big challenges.
- System Optimization: Identify opportunities to improve system performance, stability, and overall service quality.
- Knowledge Sharing: Document troubleshooting guides, train team members, and elevate team-wide technical capabilities.
Your Experience
- Core Skills: Advanced proficiency in GK Point of Sale (POS) systems with strong L3 support / troubleshooting experience.
- Engineering Support: Solid background in business process implementation and cross-team issue resolution.
- Problem Solver: Excellent communication, cross-functional collaboration, and decision-making abilities.
- Bonus Points: Experience with SAP for Retail POS.
This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it manisha. Devaruppala @ randstaddigital .com
Randstad Technologies is acting as an Employment Business in relation to this vacancy.