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      • bath, south west
      • permanent
      • £25,000 - £30,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?If you have excellent customer service skills, proven adminisrration and orginisational skills and are looking for a long career in an exciting industry, please read on Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsStrong administration skills Organised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?If you have excellent customer service skills, proven adminisrration and orginisational skills and are looking for a long career in an exciting industry, please read on Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsStrong administration skills Organised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Property Manager - Leading company - BathAre you a customer service focused customer service professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and looking for a leading employer that values its employees?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business in the leasehold management sector.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training / career progression and funded qualifications £NEG depending on experience + bonus + 25 days Holiday + Bank Holidays + Birthday leave Parking on site Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Property Manager - Leading company - BathAre you a customer service focused Administrator looking for a new challenge in Property?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Property Manager - Leading company - BathAre you a customer service focused Administrator looking for a new challenge in Property?Are you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      • bath, south west
      • permanent
      • £25,000 - £26,000, per year, Holiday Pay + Pension + Benefits
      • randstad cpe
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
      Property Manager Trainee Block Property Manager - Leading company - BathAre you interested in a career within Property Management with a leading brand?Are you looking for a company that can offer you full structured training, clear career progression and development?Overview:Our market leading and well established Property Management company are recruiting for a motivated and customer focused candidate who is seeking a career in Property Management.Working within an established team and office in Bath, you will be provided with a structured training plan, coaching and mentoring on a career path with clear progression, qualifications and goals to become a successful Property Manager within the business.Company benefits:Competitive salary with structured increases with competence Excellent company benefits Great company culture / office environment Hybrid / Agile working from home Structured training and funded qualifications Parking Duties include:Overseeing a property portfolio and providing high levels of customer service Budget management Project management Document and compliance management Regular site visits / inspections Oversee contractor performance General administrationExperience needed: Excellent customer service / client engagement skillsOrganised, keen and motivated to learn and progressExperience or keen interest in PropertyCar/Driver is essential (expenses paid and parking provided)Keen to learn and develop new skillsKeen to obtain formal qualifications and build a careerFor further details on the role, please apply todayRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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      • manchester, nw
      • full-time
      • Blink Brow Bar
      About BBB London-Since launching our first walk-in threading bar in Fenwick, London in 2004, BBB’s founder Vanita Parti, has been a pioneer in changing the way women think about beauty. Who would believe that brow bars didn’t exist, and threading was hard to come by in London. However, from these relatively humble beginnings, demand has resulted in BBB London becoming a global brand, offering a wide range of brow and eyelash services, at over 15 locations across the UK. Today we are the market leader in brow and lash services, exciting product range. We currently have an exciting opportunity in Manchester for a Supervisor Beauty Therapist in Manchester.The role:At Blink Brow Bar, our Supervisor Beauty Therapist will report into the Business Manager and are responsible for the delivery of exemplary customer experience. They ensure that all customers are checked in and out for their treatments in a suitably premium manner, will accommodate all walk-in customers to ensure customer and commercial success, and support the management team in the smooth operation of the business day to day. They are also play a key role in maximising sales opportunities through up selling treatments and actively promoting BBB London products.We are looking for an individual who can:· Professional threading experience (please do not apply if you do not have a background in threading)· A passion for providing brow and lash treatments to the highest standard· A team player with a positive attitude· A motivated individual who strives to meet targets· Experience in product selling· NVQ qualification an advantage· Be available on weekends· Provide exceptional customer service· Show an engaging, warm and approachable personality· Impeccable personal presentation and grooming· Present strong, confident communication· Desire to achieve and exceed targets and expectations· Ability to multi task and remain calm even under pressure, including handling of complaintsThe ideal candidate will also present:· Minimum 1-year retail supervisor/management experience (or similar)· Proficient in MS office and Excel· Ability to work a flexible schedule including evenings and weekends· High levels of numerical and analytical skills· Strong organisation skills and must have written communication skillsWhat we offer-· We will provide our renowned Blink Brow Bar training when you join the company and throughout your journey with us, a competitive salary package, free threading, 50% off all other treatments and all products, 28 days holiday (including bank holidays/based on a 5-day week), career development and progression.Job Types: Full-time, PermanentTo apply please Email your current CV
      • belfast, n ireland
      • full-time
      • The Electoral Commission
      The Electoral Commission have an exciting opportunity for a Support and Information Advisor to join the team.Location: BelfastSalary: £25,694About Us:The Electoral Commission is the independent body which oversees elections and regulates political finance in the UK. We work to promote public confidence in the democratic process and to ensure its integrity.Support and Information Advisor - The Role:We are looking for someone to join the Commission's Northern Ireland team and support on the delivery of a range of day-to-day activities including; acting as the first point of contact for enquiries, supporting the provision of advice and guidance to a range of stakeholders and providing administrative support to the office.Support and Information advisor - Key Responsibilities:- To act as the first point of contact for the Commission's public information service in Northern Ireland, managing responses to all queries received by email, phone and letter- To work in consultation with relevant team leads to support the provision of advice and guidance to political parties, candidates, agents and campaigners to ensure compliance with legislative requirements and the Commission's guidance- To provide support to the Senior Officer (Political Parties Liaison) in monitoring compliance by political parties, and other regulated entities with legislative Northern Ireland- To lead on providing secretariat support to the Northern Ireland Assembly Political Parties PanelSupport and Information Advisor - You:You will use your excellent interpersonal skills to develop good relationships with a range of internal and external stakeholders including, electoral administrators, elected representatives, civil servants and members of the Northern Ireland Assembly Political Parties Panel.You will be able to manage changing business requirements, juggle several different work streams and prioritise workload effectively.We offer excellent terms and conditions, including flexible working hours and the opportunity to join the Civil Service pension arrangements (dependant on scheme rules).The closing date for applications is Monday 13 June 2022.We provide equal opportunities for all and welcome applications from all sections of the community.To submit your application for this exciting Support and information Advisor opportunity, please click 'Apply' now!
      • guildford, hc
      • bp Retail
      As a Customer Service Assistant, you’ll spend a lot of time on the shop floor, serving barista coffee, running the till, cleaning the store and keeping the store tidy. It is a busy role and a fun environment, working as part of a dedicated team.A typical early shift may start from 5am and a typical late shift may finish up to 11pm.You'll be rewarded withJob securityFantastic benefitsFlexible shiftsCompetitive pay ratesThe opportunity to progress What you'll getAs a Customer Service Assistant, you’ll be asked to complete some online training that will get you up to speed with bp Retail. This way, you can feel confident of what is expected of you in your new role before you walk through the door. The Customer Service Assistant training can be completed on your own computer at home and you’ll be paid for the time you spend on it.Paid holidayFlexible hoursPension schemeShare save scheme25% discount on in store goods *exclusions applyHow to applySimply fill out the application form. We use these straightforward questions to determine how your values and behaviours align with ours and how they can help us drive fantastic customer service. Applicants welcome from 16+
      • leicester, mid
      • full-time
      • Ventrica
      Job Title: Customer Service Advisor (Remote) Location: UK NationwideSalary: £19k - £22k per annum Job type: Full Time / Part Time / 4 days a week - Permanent. (Remote - work from home) Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 Ventrica picked up two awards at the prestigiousEuropean Contact Centre & Customer Service Awards. Gold for Best Outsourcing Partnership (Large) and silver for European Outsourced Contact Centre of the Year. In 2017 we won gold for Best Contact Centre Outsourcer in Europe at the same awards, and in 2018 we came 63rd in the Sunday Times Fast Track 100.The Role/Candidate:We are looking for an exceptional Customer Service Advisors to join our contact centre on a permanent basis. (Multiple locations available) What will I do in the role? The first point of contact for all customer queriesBrand ambassador for your clientProvide outstanding customer service across telephone, social media, webchat and emailMake sure the customer is at the heart of every conversationWhat do I need?A desire and genuine passion for delivering excellent customer service ensuring an empathetic approachOutstanding social service etiquette, with the ability to be versatile in your approach to adapt your style for each customerStrong written and verbal communication skillsExperience of working in a customer-facing environmentWorks well within a teamConfident IT skillsFlexibility, professionalism, drive and willingness to learnWhy work for us?Alongside having the opportunity to work with a fantastic, supportive team and great progression opportunities, you will have access to the following benefits;We love our Holidays so annual holiday entitlement for full time staff is 28 days (including bank holidays). You will also receive an extra days holiday on the anniversary of your start date for the first 2 years, increasing your entitlement to 30 days (including bank holidays)We love sharing UK Wide Retail Discounts Health care plan and pensionWe Care about your Well Being so offer Employee Assistance ProgrammeWe have Mental Health First Aiders and provide training for all our managers.We love to have fun with regular socials.We want you to be involved we have an inclusive diverse culture with an Employee Council who support with Diversity, Environment and Charities.Ongoing Learning and DevelopmentWe Love our Planet after Probation we will gift you a tree that we be planted in our Ventrica forest and we will then share how you are making an impact with carbon footprintWe love our community if you raise money for charities we match itWe love our Ventrica family so all new parents receive a welcome packDress down FridayWhat we need from you; Strong broadband internet connectionLaptop of PC that runs Windows 10Apple Mac OS version or aboveAvailable USB port for a USB headset (headset will be supplied)Ping ms Maximum 20msDOWNLOAD Mbps Minimum 20 MBpsUPLOAD Mbps Minimum 5MbpsPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.
      • city of preston, nw
      • full-time
      • Smart Recruit Online
      Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company.The beginning of the Equity Release journey starts in our Customer Engagement team where customers have the opportunity to discuss products available to them and book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone.Our CET Agents offer a complete service to new and existing customers, taking inbound calls to ensure our proposition is promoted effectively. The team is proactive, making outbound calls to customers, qualifying referrals and booking appointments for Advisers as well as responding to enquiries from customers.Role and Responsibilities:Establish relationships with customers through inbound and outbound callsEstablish customer need and qualify opportunitiesDiscuss services available and turn opportunities into appointments with AdvisersIf you are successful then we will offer you a starting place on our comprehensive, two week induction programme starting every month.Work the following hours; 9am - 5:30pm (Monday to Friday) with one late shift per week 11:30am - 8pm, one Saturday per month 9am - 5pm with day in lieu the following Friday.Essential SkillsDesired Skills:Customer services experience via online, telephone or face-face Financial services or similar regulated working environment A track record of exceeding targets, achieving and above average performance would be an advantageDesirable SkillsWe believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential and thrive. To do that, we're mindful of staying true to the values that make us who we are, and proud of what we do.Most of all we look for people who display and work around the core values of our business:Ambitious - to break ground to help our customers enjoy a better retirement.Supportive - relationships are key to everything we do.Personal - going above and beyond to offer exceptional service.Integrity - honest, true and transparent in all of our relationships.Responsive - whatever the challenge we'll deliver the right result.Expert - experts in our field, our thirst for knowledge never stops.About CompanyOur purpose is to help people finance a better retirement. Our mission is to be the UK's leading later life lending company. Our connected portfolio of brands comprises of Key, Key Partnerships, more2life, The Equity Release Experts and Air Group. Please visit our website for further information.
      • full-time
      • Node4
      Incident ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.The Incident Manager will oversee a number of key functions within the Operations department that enable the delivery of a high-quality service to end users, and to ensure Incident Management processes are in place to meet business needs. This position is a stakeholder facing role and requires the establishment and management of expectations within the business and driving Change and Capacity Management to achieve those expectations to a high ;The successful candidate will report to the Head of ITSM and will be tasked to manage the Incident Management ITSM functions for Node4. This is a 6 month fixed term contract with a view to turn permanent.What will you be doing?• Participate in an out of hours Incident Management On-Call Rota.• Chair daily operations update meetings with Key Stakeholders.• Operate and champion the Incident Management processes including Major Incident processes.• Accountable for Major Incidents from initiation through to resolution, including business and technical communications.• Coordinate, chair, and document Major Incident reviews and rectification meetings.• Analyse Incident trends to identify existing environmental risks and potential impacts to service.• Delivering quality, ensuring customer satisfaction is maintained at all times, with outcomes monitored and embedding a culture of continuous improvement that results in added value.• Determine root cause of issues, trend, incidents, problems and implement controlled changes.• The maintenance of data and information held in the supporting Service Management tools.• Contribute to the strategy and planning of the wider ITSM Service Tower.• Production of service metrics and reports.• Support all functions within the ITSM Service Tower and cover additional roles. What will you bring?• Demonstrable experience in Incident Management with a desire to develop skill set.• Demonstrate an approachable, friendly, personable manner.• Proven record of accomplishment with troubleshooting, ability to spot and diffuse potential escalations, resolve escalations and deliver an excellent service to key stakeholders. • Demonstrable commitment to service quality and continual process improvement.• Ability to create and evolve processes from the ground up that support effective adoption of Incident Management.• Ability to communicate effectively with non-IT stakeholders regarding technical matters.• Ability to maintain and develop effective relationships with key stakeholders.• Experience and knowledge of Incident management principles, methodologies and tools.• Exceptional communication skills, both written and verbal.• Excellent active listening skills.• Ability to clearly articulate messages to a variety of audiences.• Ability to establish and maintain strong relationships.• Ability to influence others and move toward a common vision or goal.• Flexible and adaptable; able to work in ambiguous situations.• Resilient and tenacious with a propensity to persevere.• Problem solving and root cause identification skills.Desirable• ITIL v3/v4 Foundation Why join us?Recognised as one of the UK’s 100 Best Workplaces™ by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age.Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our customers – and one another.
      • glasgow, scotland
      • full-time
      • RecruitmentRevolution.com
      This is an excellent opportunity for a Junior SAP Basis Support Consultant to join one of the leading Global SAP authorities delivering solutions to more than 9,000 customers worldwide.Role Info:Junior SAP Basis Support ConsultantGlasgowUp to £24,000Plus Company Benefits PackagePermanent – Full TimeProduct / Service: Global authority in SAP Consulting & SAP Managed ServicesWho we are:Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success.We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.The Junior SAP Basis Support Consultant Role:The Junior SAP Basis Support Consultant will undertake learning the SAP Basis role. You will support the Basis customers with the assistance of the assigned mentor and wider SAP Basis support team.Key Responsibilities:+ Learn the complexity of SAP Abap systems.+ Learn the complexity of SAP Java.+ Learn to administer multiple database architectures , SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB)+ Monitor the Solution Manager Service desk for any incidents assigned to the Basis queue+ Work all incidents to a satisfactory conclusion and within agreed SLA’s+ Where appropriate ensure that the incident status is correctly set to reflect SLA targets+ Understand the specific requirements of customer contracts Transport Management, roles and authorisations+ Learn to apply transports in alignment with customer approvals+ Maintain the saprouter licence for maintenance customers who request that support from itelligence+ Learn the execution and distribution of Early Watch Reports for the maintenance customer base+ Apply relevant SAP kernel patches as agreed by the customerYour Knowledge:SAP Technical Knowledge:+ NWA Administration+ SAP Enterprise Administration+ Database administration (SAP Hana , SQL, Oracle, DB2 , SAPDB (MaxDB) )+ Operating system administration ( Windows , Unix/AIX )+ Solution Manager system landscape configuration+ SAP Security and AuthorisationsYour Skills:+ Organisation+ Problem Solving+ Communication+ Strategic Thinking+ Creative Thinking+ End User Support+ Expectation Setting+ Relationship BuildingCareer opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path.We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance.Sounds like a good fit? Apply here for a fast-track path to the Hiring ManagerApplication notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
      • glasgow, st
      • Gallagher
      An exciting opportunity has arisen for a Desktop Analyst to join our fast-growing UK team. You will provide deskside and remote support to a large user base of internal UK based employees as well as remote support to teams overseas. You will also provide analysis, diagnosis and resolution of customers' IT issues, which may range from straightforward to the more complex. Your Role: To provide further diagnosis and resolution of incidents and service requests either by a deskside visit or via remote fix Keeping customers informed of the ticket lifecycle - Manage the customer's expectations Delivery of an efficient service ensuring that customer satisfaction is kept at a high level Providing Continual Service Improvement to Operations Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values, in particular, putting clients at the heart of our business To support & facilitate office moves (IT equipment only) Liaise with & support other technical teams - Internal and external parties Contribute to the production of IT processes documentation Troubleshoot and resolve Incidents across the full range of systems, applications and technologies at first contact via remote systems access or by providing user guidance Proactive management of Remedy queues, managing unassigned tickets and continuous updating of work info Plus any additional duties & responsibilities that may reasonably be expected to be undertaken, including those that form the basis of the ITIL framework The role is a shift based and will rotate within the hours of 7am - 7pm Monday to Friday. Some out of hours work can take place out these set hours, weekends Your Skills, Experience and Qualifications: MCP/MCDST or equivalent desirable An ITIL qualification is preferable but not essential In-house standard software packages Windows 10, Microsoft Office packages: 2016, & M365 Mobile device management Mobile Iron Apple products; Laptops, IPads, IPhones Computer & User Management in Active Directory Applying folder / files permissions MS Exchange administration Citrix BMC Remedy Service Desk software (or similar) Service Desk procedure in line with ITIL best practice PC and Laptop hardware set up and configuration Installation of hardware & software including the recording of licenses Maintenance of hardware including liaison with third party suppliers/ contractors Managing of MFD printers SCCM Maintenance + Use of LogMeIn Software for remote support Cable & patch management Desk side support experience essential; Experience within a financial organisation is desirable. Eligibility: Eligible to work in the UK. What we offer you: We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is accepting of difference, where you can be the best and, perhaps most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business. If this sounds like somewhere you'd like to join, we'd love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options. About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. As a member of our global brokerage team, you'll help our clients address risk, protect assets and recover from losses. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Additional Information
      • bristol, sw
      • Barclays
      Customer Care Colleague Location: BristolDuration: 6 months (initially). Hours/week: 35hours per week. Provisional Hours as per brief information**No previous banking knowledge is needed. You can apply from retail, hospitality, travel or any customer related industry. Your integrity, communication and empathy is what Barclays is looking for.To get you off to a great start, you’ll begin the contract with a six-week training programme, where you’ll learn about Barclays, banking and the role. This training runs from Monday to Friday, from 9-5pm.After this, you’ll join the Barclays team in the Bristol branch, working both in the branch and also from home. Barclays supports customers from Monday to Sunday, between 7am and 11pm and you’ll work 35 hours a week during these hours. Build your skills with BarclaysBarclays’ goal is to deliver an extraordinary customer experience every time. And the in-branch customer care teams are some of the people who make this happen. Working face-to-face, on the phone, via email or SMS, you’ll create moments that matter to customers. This is a real opportunity to develop new skills. You’ll start with a six-week training programme, where you will learn about Barclays products, policies and processes. You’ll then be given ongoing support, to help you refine your knowledge and develop your skills. You don’t need banking experience or financial services expertise, just strong communication skills and a customer-focused approach.How will you help Barclays’ customers?Listen, understand and build meaningful relationships with customers, then delight them by offering a professional, caring and outstanding level of serviceBe the first point of contact for customers in the branch, providing solutions and handing over issues to other team members Work with your team, be proactive and share ideas on how to improve things Manage and balance a till and take responsibility for cash management and controlUpdate customers records and complete customer contact informationSkillsA strong and empathic communicator able to offer customers a seamless serviceOrganised and able manage your customer diary at the same time as dealing with busy periods of walk-in customers Able to use Microsoft Office tools to a high standardA real team playerAbout BarclaysBarclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.DiversityBarclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.Hybrid WorkingBarclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the details of the working pattern options for the role with the hiring manager.Your BenefitsAs a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
      • nottingham, mid
      • full-time
      • French Selection UK
      FRENCH SELECTION UKMultilingual IT Service Desk Support (Spanish or Portuguese speaking)Help Desk, Technical Support, Service Support, IT Support, Windows support, Software, Software Support, Network environment, Outlook, Installation, Server virtualization, Testing, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management, MS Office, Windows 8, Windows 10, Office 365, Fluent in Portuguese, Fluent in SpanishSalary: Basic up to £28,000 pa depending on experiences + Bonus £4500 depending on KPI’sLocation: Nottingham, Nottinghamshire - office basedAt commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1, Nottinghamshire, Derbyshire, LeicestershireRef: 342SPP*** Candidate must be able to commute to Nottingham central****** Shift patterns: Mon - Fri 7:00 - 23:00 depending on projects ***VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 342SPPApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a well-established IT Service Support provider based in Nottingham.Main Duties:To provide IT systems and processes supportThe Role:- Provide 1st and 2nd line technical support and problem fixing for end users on all systems (Including remote)- Support hardware maintenance and troubleshooting (Desktops, printers and servers)- Software installation and maintenance- Provide network support, phone system support- Installation and administration of users- Database housekeeping, record keeping and documentation- Guaranty that reported problems are dealt with professionally and in a timely manner- Priorities tasks to achieve SLA’sThe Candidate:- Fluent in Portuguese and/or Spanish (written and spoken)- IT studies or previous experiences in IT support, 1st line desk support or Customer Services is essential- IT related problem solving skills is a must- Excellent and professional communication skills- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8- Able to commute to Nottingham central, the role is office based- Candidate has to be eligible to work in the UKSalary: Basic up to £28,000 pa depending on experiences + Bonus £4500 depending on KPI’sFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
      • coventry, mid
      • full-time
      • Lantra
      IT Helpdesk TechnicianCoventry, West MidlandsThe Company Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners. Working with a range of partners to promote the opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges.Now, as we go through an exciting period of growth, we are now looking for an IT Helpdesk Technician to join our team for on a permanent, full-time basis.The Benefits - Competitive Salary- 25 days’ annual leave which increases with length of service (pro rata)- Hybrid working options- Defined contributory pension scheme or pension auto-enrolment scheme- Employee assistant scheme (health assured)- Perkbox – employee benefits and wellbeing platform giving access to over 200 exclusive perks and discounts- Medical cash plans- Enhanced maternity and adoption pay- Rewards for length of service- Health and wellbeing events and initiatives- Free voluntary day- Free parking- Free drinksThis is a fantastic opportunity for an individual with some IT support experience to develop, grow and enhance their professional portfolio with our renowned, nationwide organisation.As a leading provider of training, we understand the importance of providing an excellent learning environment to our staff. So, we will provide you with first-rate opportunities for development and progression as you build your career with us!So, if you want to forge a new and rewarding career path in IT with our leading training organisation, we want to hear from you.The RoleAs an IT Helpdesk Technician, you will provide technical support to staff within our Head Office. Specifically, you will support our IT team, receiving and logging calls from our staff regarding their hardware and software. Ensuring tasks are effectively prioritised, you will ensure issues are resolved and any paperwork is also completed.Additionally, you will:- Provide support for IT equipment and databases- Manage IT assets- Maintain databases of IT equipment- Set up new starters- Ensure meeting rooms are set up with all necessary equipment - Support the Facilities Manager with all IT requestsAbout YouTo be considered an IT Helpdesk Technician, you will need:- Experience in providing basic technical support of Windows systems, fixing faults and providing IT assistance- Experience in basic maintenance of hardware and software for Windows PCs / Laptops- A working knowledge Microsoft Windows and Office applications- An understanding of hardware devices such as laptops, printers and photocopiers - A further education qualification in IT, Technology or a related subject- A full, valid driving licence Ideally, you will have some experience of basic user account and new starter administration, including equipment preparation and user account management. It would also be advantageous to have experience of troubleshooting and administering Windows software, servers and networks. Other organisations may call this role Junior IT Helpdesk Engineer, Junior IT Support Engineer, IT Support Technician, Helpdesk Support Technician, Service Desk Technician, 1st Line Support Technician, or Junior IT Helpdesk Analyst.Webrecruit and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you’re looking to start a rewarding career as an IT Helpdesk Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment ;
      • doncaster, yorkshire
      • full-time
      • Smart Recruit Online
      Are you passionate about delivering an excellent level of customer service? Would you like to join a local business that will invest in you and your career?Weldricks Pharmacy have a number of exciting opportunities for customer focussed individuals to join our growing team as a Web Shop Customer Service Advisor to join us at our Branch Service Centre in Doncaster.What will you be doing?As our Web Shop Customer Service Advisor, you will provide a high standard of customer care to maximise sales and increase items despatched whilst maintaining good stock and admin control according to company objectives and procedures in a clean and tidy environment. Other duties include but are not limited to:Ensure administration of all aspects of the web site customer service with high quality care at all times.Make sure all telephone calls and emails are answered promptly and dealt with in an appropriate manner.Ensure customers are kept up to date with the movement of their orders and enquiries.All customer complaints are dealt with in line with the web shops complaints procedure.What do you need? As our Web Shop Customer Service Advisor, you will possess the following qualities:Excellent communication skillsThe ability to deliver exceptional customer serviceFlexibility to help out other departments if neededA good understanding of written EnglishThe successful candidate will work any 5 over 7 days.Why work for us?We are passionate about our people and believe in career development. As our Web Shop Customer Service Advisor, we will provide:Salary of £ per hourFull training providedDiscounts on company productsA supportive environment that encourages personal developmentIf this sounds like the ideal career move, click apply today…
      • swindon, sw
      • full-time
      • QA LIMITED
      Employer description: About Prolinx: We help organisations use technology to achieve their long-term goals and objectives. As an IT solutions provider specialising in the development of simple, secure IT, we enable organisations to collaborate to meet their objectives and to grow. Our services span end-user computing, data centre services, security and ;Overview: We are looking for someone to join our service desk team to be part of a small but lively development and support team.A full training package is provided with possibilities for career development in this expanding ;Routine duties: [include but are not limited to:] Acting as an initial point of contact for external and internal customers providing support to users; ensuring that all communications to the Desk, phone calls, and emails answered promptly and in a professional and courteous mannerProvide alert/event management utilising a suite of monitoring toolsFollow agreed procedures and local work instructions (LWI) to enable effective service and support delivery responsibilities across a number of IT service functions in accordance with agreed SLA’s and KPI’sResponsible for general incident management ensuring that customers are provided with regular updates and progression is made in line with Service Level TargetsEnsuring that all actions and diagnostics performed within life cycle of incident is recorded accurately in the Service Management Tool and that the incidents/tickets are escalated to the 2nd Line Support team where appropriate and in a timely manner Skills and qualities we are looking for: Excellent time management and organisational ;Someone who has a flexible approach to work at all times and the commitment to ensure tasks are resolved to a ;Able to respond quickly to changing priorities and work unsociable ;Someone who has the ability to produce clear and concise working processes and ;Entry requirements:You need to have 5 GCSE’s:Maths and English (or equivalents) at grades D or above3x GCSE’s grade A-C in any other subjectYou must not already have a qualification in a similar subject at the same level, or higher level than this ;If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ;Find out more here: Working week:4 on 4 off – 12-hour shifts.Shift pattern: 4, 12-hour day-shifts, followed by 4 days off, followed by 4, 12-hour night shifts, followed by a further 4 days off, etc. a week.Future prospects:92% of QA Apprentices secure permanent employment after finishing their ;Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Important Information: QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
      • maidstone, southern
      • full-time
      • eRecruitSmart
      We have an excellent opportunity for a Senior Residential Support Worker to join our clients fantastic, fun and highly committed team at their beautiful new children’s home in Maidstone, Kent. A full job specification will be provided on application.If you are ready to develop your talents to their fullest extent within a supportive team then apply today!About the companyOur client is a progressive, meritocratic and growing company who empower their children to develop a deep sense of belonging, trust and self-belief, providing them with the best possible living experiences and life chances. Each child’s unique journey of healing and growth is supported by their empathetic, skilled and committed team of professionals through trauma-informed, personalised care.About the roleAs a Senior Residential Support Worker, you will have the opportunity to progress into a Children's Home Deputy Manager position.You will be responsible for supporting Residential Care Practitioners and be accountable to the Deputy Manager and Registered Manager and your responsibilities will include:•Provide the highest standard of emotional and physical care to the children in line with all legislative and regulatory requirements•Develop strong bonds with the children, fulfilling the role of Coach with responsibility for Placement Plans•Support children in making meaningful, continuous improvements in every area of their lives including helping with education, giving them tools to manage difficult thoughts and emotions, organising activities, and helping to instil healthy and positive habits•Undertake on a regular basis a specific area of administrative work as requiredAbout youIn the role of Senior Residential Support Worker, you must be / have:•Experience working as a Senior Residential Support Worker or Residential Support Worker in ‘Good’ or ‘Outstanding’ graded homes•Hold the Level 3 Diploma in Children’s Residential Childcare•Full UK driving license•Be resilient, kind, and prepared to go above and beyond for the children•Be commitment to further relevant training and personal development•Effective communication skills set both verbally and in writing•Able to commit to flexible workingAbout the rewardsFor the role of Senior Residential Support Worker, you will receive:•An excellent salary of £32,500 per year including sleep allowance and bonus•Be part of a company that genuinely values and invests in its people for the long-term through excellent training including Level 5 Diploma in Leadership & Management•Be part of a mission-driven team with core values of passion, togetherness, openness, and continuous improvement•Have the opportunity to progress into a Children's Home Deputy Manager positionHow to applyPlease note that eRecruitSmart is advertising the role of Senior Residential Support Worker on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied ; Please only apply if you consent to these terms.You must have eligibility to work in the ; Please note, only suitable applicants will be ; If your address and contact details are not on your CV, you will not be considered.We look forward to hearing from you!Senior Residential Support Worker, Residential, Carer, care home, children’s home, support worker, social care, medical, health, charity,
      • wokingham, hc
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • bradford, yorkshire
      • full-time
      • VIQU Limited
      1st / 2nd Line Support Engineer – Contract – Immediate Start – 3 months – Inside IR35 - BradfordMy customer requires an experienced 1st / 2nd Line Support Engineer to join an existing team for an initial 3-month engagement – but the Engineer will be required to work on-siteThis 1st / 2nd Line Support Engineer will involve BAU and Project base ; Most of the projects currently include building and configuring Windows 10 and Office 365 and supporting users both remotely and on-siteIdeally, the 1st / 2nd Line Support Engineer will have experience in the following areas:•Previous experience in a 1st / 2nd Line Support Engineer role•Floorwalking experience, and remote support essential•Windows 10 – Administration and Support•Office 365 – Administration and Support•Active Directory experience•Group policy, TCP/IP, DNS experience•Support of Mobile/IPad devices•Previous experience working with call logging package such as Remedy/Service Now•Any Networking experience an advantage•Any knowledge in Security policies would be useful•Inside IR35This will be an onsite role. It is an initial 3-month contract.To discuss this exciting 1st / 2nd Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, alongside technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, viqu_uk on Instagram, VIQU on Facebook, and Twitter: @VIQU_UK
      • oxford, hc
      • full-time
      • Cannelle Medispa
      We are looking for Beauty Therapist to join our extremely busy salon in ;Established in 1997, Cannelle Medispa is now a superb team of nine therapists offering a wide spectrum of core beauty and advanced aesthetic beauty treatments such as IPL, Laser rejuvenation, Laser Tattoo Removal, CACI, HIFU/RF Micro needling, SPMU, ;We have a very high staff retention rate and for the right candidate, there will be valuable opportunities to train and qualify on a wide spectrum of advanced aesthetic treatments. Ideally you will work full time but we will consider part-time hours for the right candidate.You Will Need: • An NVQ3 minimum Diploma in Beauty Therapy • Excellent communication skills and a friendly/caring personality • Retail sales ability • An ability to work sympathetically within a team and build relationships • Passion and drive for helping clients achieve their desired results • A commitment to learning and developing your skills within the beauty industry • Excellent customer service skills • A confident and outgoing attitude • Enthusiasm and ambition
      • oxford, hc
      • part-time
      • EE
      It’s time to look to the future.We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You’ll be the face of EE and, what’s more, you’ll get the chance to develop a career that goes well beyond our stores. Sounds good, right?What you’ll do:Find every opportunity to boost your store’s success with sensational customer serviceCreate an environment in which customers feel welcome and comfortableEngage customers in genuine, enjoyable conversations to understand their needsHelp people choose the right products and show them how to make their digital life betterKeep up to date with all our products, services and promotions, and those of competitorsTake pride in the appearance of the store, keeping it clean and tidy at all timesYou’ll definitely:Be able to show how you’ve worked to and achieved sales targets or deadlinesShow an interest in communications technologyEnjoy being part of a team but still have the drive to work on your own initiativeYou might even:Have worked in retail, sales or serviceKnow a thing or two about the telecoms sectorWhat’s in it for you?Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programmeCompetitive salaryUncapped monthly commission, based on personal and store targetsTypical commission of £3,500 (pro-rata); top performers can earn £20,000Competitive healthcare and BT share plans50% discount on an EE mobile package (30% for Friends and Family)25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday offThe chance to win once-in-a-lifetime all-expense-paid trips and prizes BT TV, including BT Sport and NOW Entertainment MembershipAbout EEEmpowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
      • pill, sw
      • Southern Co-op
      We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don’t just help improve store performance and efficiency, they’re the friendly, recognisable face within the local community. What we’re looking forWe’re offering an exciting and varied role on a part time basis within our retail store. Experience in a similar role would be advantageous but not essential as full training will be provided. You’ll be a fantastic communicator and not afraid to strike up conversations with anyone and everyone. You’ll have excellent communication skills, and be a great team player with a positive ‘can do’ attitude. You’ll also have a keen enthusiasm for delivering great customer service and won’t be afraid to get stuck in and carry out day-to-day tasks, including:Helping customers with queries and requestsMerchandising stock, ensuring great availability for our customersAssisting with stock control and replenishmentWorking on the checkout serving customersHelping keep the store clean, tidy and safeMaintaining a high standard of customer service at all times Taking this friendly, helpful and caring attitude to the next level, you’ll also proactively engage in community activities. We want our Customer Service Assistants to love where they live and get involved in every opportunity, and this could be through volunteering, offering a helping hand or getting involved in good causes. Why Southern Co-op?Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our team members. Alongside the competitive salary, you’ll have instant access to a huge selection of benefits, including a generous 31 days of annual leave (incl bank holidays), healthcare plans, generous discounts, NEST pension, cycle-to-work scheme, company bonus, and much more. We want to put U in Southern Co-op — start your new career ;
      • newport, wa
      • full-time
      • French Selection UK
      FRENCH SELECTION UKGerman speaking Customer Service AdvisorCustomer Service, Customer Care, Account Management, Customer Relationship, Administration, Sage, CRM, German speaking, Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-CroatianSalary: £23,000 pa + bonus and benefitsLocation: Newport, South Wales (HYBRID WORKING PATTERN)At commutable distance from Cardiff, Bristol, Duffryn, BassalegRef: 2217GVIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 2217G. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.***HYBRID WORKING PATTERN- 2 days in the office and 3 days working from home******Full training will be provided- recent graduates welcome too ******Own transport would be preferable due to rural location***The Company:Our client is an international service provider who pride themselves in the highest level of customer serviceMain duties:To manage the day-to-day operations in the customer service departmentThe Role:To manage customers queries over the phone and emailsTo report to the Customer Service ManagerTo work closely with colleagues and other departmentsTranslation & general administration dutiesThe Candidate:Fluent in German (written and spoken)Previous Customer Service Experience is an advantageExcellent communication & interpersonal skillsComputer literateSalary: £23,000 paFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
      • liverpool, nw
      • full-time
      • QA LIMITED
      Employer description: We are a fast-growing cloud infrastructure provider, specialising in cloud infrastructure, connectivity and telephony solutions. We work with businesses throughout the US, UK, India and Australia to help improve their internal system, business continuity, security and save ;At IT Answers, we offer our team the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their ;Overview: Our continued success and expansion has driven a requirement for a Helpdesk Support Engineer to join our Helpdesk Support team. Our Helpdesk Support Engineers provide direct network, desktop and server technical support in a fast paced, team oriented, 24x7, worldwide environment. We are a young, dynamic and rapidly growing cloud services provider, working with the latest technologies to bring some of the most innovative products to our customers across the globe. We already have an experienced and innovative team and we are looking to add a passionate and committed engineer to work with new and existing ;We are now looking for an eager candidate to join us as an ;You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT - Cloud Network Specialist - Level 3 ;Come grow with us and let us show you why good things really do come from IT ;Position summary: As a Helpdesk Support Engineer, your responsibility is to analyze and diagnose issues reported by our clients. You will perform an initial review and investigation of these issues. This includes root cause analysis, determining areas of interest, and narrowing the focus of the investigation. You will use and maintain utilities to facilitate and improve ;This is a role that requires flexibility and the ability to work well under ;The successful candidate will have the aptitude to grow and shape the role, as the business grows, and you will have a strong technical background. Great communication skills are a must along with a real passion for high-levels of customer ; An individual must be able to satisfactorily perform each essential duty listed below.The requirements listed are representative of the knowledge, skill, and/or ability required.Main Responsibilities:Providing support via telephone, email and remote and on-site supportProactively supporting and maintaining our clients server and desktop infrastructureDocumenting all issues and actionsInstallation, maintenance and troubleshooting of software applicationsInstallation, maintenance and troubleshooting of hardwareCarrying out daily checks on key systems and servicesManagement of user accountsProviding 1st/2nd line support within an ITIL EnvironmentSupporting Customers on Windows, Linux and Apple MacAssisting users with MS Windows and MS Office queriesYou will be taking and dealing with approximately calls/tickets a dayUnlocking AD accounts and resetting passwordsInstalling network printer drivers on users machineInstalling personal printersEscalating calls to IT specialist teamsInstalling software on users request after change request has been approvedFollowing up IT Request forms with procurement departmentWhat we are looking for:Required Experience: Knowledge of Microsoft based systems including:Windows 7 and onwardsWindows Server 2012 and onwardsOffice 2010 and onwardsAzureKnowledge of VoIP including SIP TrunksKnowledge of Network technologies including:LAN, WAN, NAT, Wireless, Firewalls, VLANs, Switching & CablingCan confidently and gracefully prioritize multiple issues under time constraintsExcellent verbal, written and presentation skillsPassionate attitude with willingness and enthusiasm to own your own growthMust pass pre-employment testing (Drug Screen, Background Check)Must sign IT Answers Protective Covenants AgreementAbility to read, write, speak English Competencies:Positive, can-do attitude and a willingness to go the extra mile to make sure that issues get resolved completely.A real passion for technology and customer serviceYou love working in a highly collaborative environmentYou wake up each day hungry to solve problemsYou want to make a difference and have input Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.The employee is frequently required to sit and reach with hands and arms.The employee must occasionally lift and/or move up to 20 pounds.Entry requirements: The entry requirements for this Cloud Network Specialist programme are as follows:3 GCSEs (or equivalent) at grades 4+ (A-C) in any subjectGCSE Maths and English (or equivalents) at grades 3+ (D or above)Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the ;If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.Find out more here: Working hours: From 8:30am. - 5:30pm, Monday to Friday; however, some flexibility will be required for this ;Future prospects:92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ;Important Information: QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
      • london, london
      • full-time
      • The Place
      The Place, London’s creative powerhouse for dance development, has been leading the way in dance training, creation and performance for over 50 years.This is an exciting opportunity to join our IT Team offering first line support for IT and telecommunications to our staff and support the development and upgrade of our systems.The IT team at The Place consists of 2 staff members and supports over 75 permanent staff and around 250 hourly paid staff. The IT Support Technician will report to the IT Manager and provide first line IT and telecoms support to all ;Additionally, the IT Support Technician will provide support and assistance for audio visual and Apple Mac equipment.We are looking for a self-motivated individual with ideally at least 2 years’ technical support experience and a keen interest in expanding their existing technical skills. This is a full-time, permanent position. Full details are available from our website here: The Place is committed to equality, diversity, anti-racism, and anti-ableism and welcomes applications from all sections of the community. Disabled candidates and those from ethnically diverse backgrounds who meet the essential criteria for a role will be guaranteed an interview as they are underrepresented in our workforce.Clicking on the "Apply" button will redirect you to our website. To apply, please download an application form from the website at the bottom of the page and send your completed application to We do not accept ;If you would find it more accessible to complete this application in a different format, video applications of up to 5-minutes in length would be welcomed.
      • shoreditch, london
      • full-time
      • SLS Recruitment
      Based in the heart of London, our client is currently recruiting for customer service and sales advisors to start due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.The key attributes they are looking for are;Positive and proactive attitudeProfessional mannerHigh customer service standardsPrevious experience in sales or customer service is not required as you will have access to full client and product specific coaching; however previous retail, hospitality, call centre, customer service or sales experience is welcome. This is a great opportunity to gain experience in this sector.What they offer:Our client currently are recruiting for their sales and customer service programme. Key aspects here include;Generating new customer base for their clientsWorking with an enthusiastic teamWorking towards collective and individual targetsCustomer serviceSales acquisitionThis is a unique opportunity for individuals to progress through their company based purely on individual merit and results. If you are someone who is self-motivated, serious about your own career or someone looking for the equivalent of full time hours then this would be more suitable for you. Recognition for hard work is given with excellent uncapped performance related commissions and incentives as earnings.The opportunity involves;Client/Customer Service/Sales/Full product trainingWorking alongside like-minded individuals and a great social calendarAccess to learn with a successful and established teamTravel opportunitiesOur client are currently holding appointments on a first come, first served basis, so send your CV to the recruitment team today and they will contact you with their next availability.To apply for this role please use this site's online system, remembering to attach your CV to your application. Please make sure your full name, address and contact details are available so they can contact you if you are successful.You will be representing clients in residential and event environments within Central London where no experience is necessary to take advantage of this commission only role.Some of the most suitable candidates often come from the following Backgrounds: Home Administrator, Sales, Customer Service, Online Home Working, Secretary, Driving, Warehouse, Picker, Packer, Assistant, Junior, Hospitality, Graduate, Student and Admin. They have transferred straight into the self employed opportunity and hit the ground running.Please note due to client requirements you must be over the age of 18 for this role and have the right to work in the UK. They cannot accept tier 4 student Visa's.Now accepting graduates!* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
      • sunderland, tt
      • Barclays
      Customer Care Colleague DisputesLocation: Sunderland (4 days in the office per week with a view to increase)Duration: 12 monthsHours/week: 35 hrs/weekNo previous banking knowledge is needed. We are looking for experience in a call centre or in a customer-focused role, but this can be from retail, hospitality, travel or any customer related industry.To get you off to a great start, you’ll begin the contract with a four-week training programme, where you’ll learn about Barclays, banking and the role. This initial training runs from Monday to Friday, from 9-5pm.After this, you’ll join the team in our customer call centre, which operates from Monday to Sunday, between 7am and 11pm. You’ll work 35 hours a week during these hours. Initially, this will be a hybrid role, where you’ll work at home and onsite in the call centre. As COVID restrictions are lifted you will move to the office full-time.At Barclays, our goal is to deliver an extraordinary customer experience every time. As part of our specialist customer service team, you will make this happen and create moments that matter to customers. You’ll use your customer service know-how to deal with more complex problems, helping customers in sometimes difficult situations, such as bereavement or handling complaints.Working across different communication channels, including inbound and outbound calls, emails and chat, you will listen, understand and use your skills to find the right solution.We’ll build your expertise in our products, policies and processes with an initial four-week training programme. Then we’ll provide ongoing support, to help you refine your knowledge and develop your skills. You don’t need any banking knowledge, just experience in a call centre or customer facing role.How will you help Barclays’ customers?Respond to customer queries and provide excellent customer service on behalf of Barclays.Handle end to end Complex Query Management, from logging to resolution.Investigate the problem to reach the right outcome for the customer.Communicate with customers and ensure they understand. Work with different communication tools, including inbound and outbound customer calls, emails, letters, Chat. Skills:Attention to detail and high levels of accuracy.Problem-solving and decision-making skills.The ability to communicate with customers in an easy to understand and efficient way.Experience in a customer-focused role.Proven ability to use Microsoft Office tools to a high standard.Expert working knowledge of customer management practices.About BarclaysBarclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.Our DiversityWe aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Your BenefitsAs a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrollment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.
      • london, london
      • full-time
      • Flight Crew Services
      CAE Parc on behalf of our Client, SAS Connect are currently accepting applications from Experienced Cabin Crew based in London Heathrow on the A320 NEO. With attractive fixed roster patterns and working on board the A320 NEO in the sky - there really has never been a better time to start a new adventure!A cabin crew loyalty bonus is payable in November to all crew who work Summer 2022, this payment is subject to some conditions and will be prorated if start date commences in the middle of the Summer periodPreferred Skills & Experience:-Previous experience operating as Cabin Crew-EASA Cabin Crew Attestation-Must hold a valid 5 Year Issued EASA Cabin Crew Medical-Fluent in English (ICAO Level 5)-Hold a passport allowing free travel worldwide-Eligible to live and work permanently in the UK-Able to pass an airport security vetting procedure, including a five- year background check and clean criminal record-Previous experience operating as Senior Cabin Crew member (must have operated as a senior Cabin Crew within the last 24 months) if applying for a Senior positionJob Requirements:-A confident communicator, safety-focused, service-minded & high flexibility-Be customer orientated and empathetic-Thrive in a fast work paced environment, have high resistance to stress and can work irregular hours-Enjoy working in a team with a common goal-Be energetic and committed-Acts in accordance with the Airlines operational priorities: safety, punctuality, and care.If you meet the requirements and are interested in being part of this exciting opportunity apply today and one of our consultants will be in touch with the details. CAE Parc Aviation is committed to a policy of equal opportunities for all work seekers. Personal data provided by applicants will be used strictly in accordance with our personal data policy. Please review the CAE Inc Privacy Policy https:
      • crawley, southern
      • Yodel
      Customer Service Administrator - Gatwick (RH11)Role OverviewCustomer Service Administrator - Gatwick Service Centre (RH11)£ p/h14:00pm-22:30pm 40 Hours per WeekMonday-Friday12 Month Fixed Term ContractBenefits:Free On Site ParkingOpportunities to progressOvertime always available!Uniform provided28 Days Holiday EntitlementExcellent Pension ProgrammeStaff also receive 25% Discount Benefit of Items on Very.What you'll be doingBehind our iconic fleet, there's a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running. And you could join them in an administration role with a difference. As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues. You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you'll be a big part of why our team and customers are happy. What you need to show usAdministration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success. As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be a real asset.Why work for usNobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK. It's a massive job, and we know it takes more than drivers. We value the contribution of everyone in our customer service team, so in return for your talents as a Customer Service Administrator, you'll be rewarded with generous benefits including 28 days' holiday (including bank holidays), an excellent pension and up to 25% discount. We'll also support you to develop, progress and be the best you can be. Find out more and apply now.
      • newcastle under lyme, mid
      • full-time
      • Aggregate Industries
      Customer Service Representative (Ref: 11166)When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Are you customer focussed and interested in a dynamic role which will provide the opportunity to develop logistics and planning skills?We have an excellent opportunity for a Customer Services Representative to take on a commercial role and join a highly respected team based from our offices in Stoke.As part of a Logistics and Customer Service planning function, you will be responsible for liaising with customers to build out the plan for the movement of vehicles across 3 ;​What’s on offer?Competitive Salary, plus bonus, 25 days holiday (with options to increase) and other benefits - all recognising the contribution you bringOpportunities for Hybrid working, sometimes working from home, our offices, and where you are most effective.Be valued and supported, working as part of a highly respected Customer Service team in a business that has a huge focus on Health & Safety.Opportunities for career progression both at home and abroad (via our parent company Holcim).An inclusive and safety-focused culture with people at the heart of the business.What will you bring?Team PlayerCustomer Service skills.Any planning or logistics experience would be a bonus (not essential).Commercial awareness.Why join Aggregate Industries?While you help us become a leader in innovative and sustainable construction solutions, we promise to help you grow in a dynamic working environment that offers attractive working conditions and encourages personal and professional development.We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.Find out how we are building progress on our Careers Website -
      • dudley, mid
      • full-time
      • The AA
      Customer Service AdvisorBusiness AreaReferenceVCO00026Contract TypeFull TimeLocationsOldburyClosing Date Company descriptionJob Title: Customer Service AdvisorLocation: OldburySalary: £20,100 plus shift allowance to £21,708Contract: Full time – permanentHours: Rotating shift pattern covering 7 days a week and bank holidays24-hour contract including nights, typical shifts fall between 06:00 – 02:15Start date 11th July Solution bringers. Day makers. Extra milers. We are the AA. And we keep everyone’s show on the road. There for our members wherever and whenever they need us, we’re always ready for anything. That’s why, for over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers. As a Customer Service in Service Delivery, you’ll always go the extra mile for our members. In return, we’ll go the extra mile for you, with excellent training, support and development opportunities. This is the jobHere at the AA, our Service Delivery Customer Service Advisors are the engine that keeps our motors running. Working in partnership with our Emergency Breakdown department, our Customer Service Advisors guarantee we get help to our members as quickly and efficiently as possible, wherever or whenever they’ve broken down. This critical role works behind the scenes to coordinate the appropriate support, whether that’s liaising with local garages or getting our AA patrols on route, so our members can get back on their journey safely.What will I be doing?You’ll be working in a fast-paced environment taking a variety of inbound and outbound calls. This can range from speaking to our outdoor patrols and local garages so they can support our customers in breakdown situations, to customers using their membership entitlements. Acting as a problem solver, you will be proactive and ensure the correct support is provided to our members quickly and efficiently, which also involves providing updates to our members, whilst reassuring them that help is on the way. No matter what the call, you’ll play a key part in delivering a first-class customer service experience for all our customers. This is a rewarding role where you will be supporting our customers in difficult situations, therefore sensitivity and empathy combined with excellent communication and listening skills are crucial to put our customers at ; What do I need?You don’t need any existing experience of our products as you’ll be given excellent training and the support you need to succeed.You’ll need to be enthusiastic, self-motivated and happy to pitch in and help others.As a minimum requirement you’ll need:Excellent communication skillsThe ability to work as part of a teamWilling to work on a 24/7 365 shift rosterAvailable for training starting on the 11th July Additional InformationWe’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:Diverse learning and development opportunities to support you to progress in your career23 days annual leave, increasing to 25 days after 5 years’ service, plus 8 bank holidaysFree AA breakdown membership after 12 months, 50% discount in your first yearDiscounts on AA products including car and home insuranceEmployee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and moreWorksave pension scheme with up to 7% employer contributionDedicated Employee Assistance ProgrammePlus, so much more!We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record ; We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are ; Back to Search resultsApply Now
      • reading, hc
      • full-time
      • RecruitmentRevolution.com
      Are you friendly and engaged with positive energy?Do you have broad knowledge of technology and understand the MSP market?Do you want to be part of an exciting and proactive company who are doing something different?If yes, we’d love to hear from you!You may already be working for an MSP and looking for your next challenge, or perhaps you are working in-house at a large advertising or marketing agency and looking to move into an MSP. Either way, we’d love to talk!Role Info:IT Helpdesk Technician - 1st / 2nd Line SupportCentral London / Remote£30,000 - £35,000Plus benefits including 25 days holiday + birthday offHours: 40 hours per week (including 1 hour lunch break)Product / Service: We are the Support & Technology Partner currently making life easier for privately-held creative businesses in Central London.Clients include: Monocle, Bridge, Brothers & SistersYour Skills: 3+ years experience as an Engineer or IT Technician, excellent communication skills, broad understanding of technology including Cyber Security and user support.About Us:We are an IT Support Company (MSP) that works with creative businesses. We strive to make our clients' lives easier by using SaaS technologies to provide a more stimulating, rewarding experience.We are looking for someone who is forward-thinking, with strong hands-on technical skills who sees the helpdesk role as an opportunity to build relationships with clients, provide excellent service and not just munch through a bunch of tickets.We firmly believe that having notifications enabled for all apps or spending the day working from your inbox, is not the optimum way to work productively. If you agree and have the skills below, we'd love to hear from you. Yes, we mean this even for helpdesk roles!Key Responsibilities:+ Triage calls and emails (capture info, plan work and set expectations for the client)+ Resolve, escalate or schedule a time to complete the work+ Ensure high levels of customer satisfaction+ Resolve a range of technical queries+ Onboarding and Offboarding of users+ Work closely with our other IT Helpdesk Technician to ensure the smooth running of our helpdesk from 9am-6pm+ Provide online/phone training to clients on how to use their software and servicesAbout You:+ An Engineer or IT Technician, who also has at least 3 years of experience in the field+ Proficient in Mac and Windows (we are a 50/50 split of Mac and Windows devices), servers and networking technologies+ A broad understanding of technology including Cyber Security and user support+ The ability to work independently with minimal supervision+ Analytical and problem-solving skills+ Time management and prioritisation skills+ A great communicator - Face to face, verbal and written+ Friendly and Respectful - ignores the client’s job title, calls them before emailing, doesn’t speak technical language, remains calm & give people your full attention+ Engaged - be prepared, brings an holistic view (your own, the company’s, your colleague's and the clients’) and provides constructive contributions to meetings and work+ Positive Energy - no ego, look for a better way to do things (simpler, more elegant, smarter, quicker), raise the barBenefits:+ 25 days holidays, plus your birthday off, rising 1 day per year until 30 days in total+ Hybrid working - Office based work only for social and team collaboration, at present this is 2-3 days a month. During your onboarding period, you may be required to be present in the office more. This role may require occasional visits to our clients’ offices to better understand the environment, build relationships and fix issues. We have no set rules on WFH days but we can be flexible depending on your personal circumstances.+ Great office in Exmouth Market (EC1) with views over London+ Join a company that supports its employees to learn and grow, including the ability to move to other roles in other departments.+ Company sick pay on top of statutory payInterested? Apply here for a fast-track path to the company DirectorYour Background / Previous Roles May Include:1st Line Support, 1st Line Engineer, 2nd Line Support, 2nd Line Engineer, Technical Support, Service Desk Analyst, Microsoft Support, O365 Support, Windows Support, Desktop Support, IT Support, MSP, Managed Service Provider, IT Consultancy.Application We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
      • stoke-on-trent, mid
      • full-time
      • Hiring People
      Passionate, Creative, Equal, Empowering and SustainableWe are a dynamic organisation providing innovative and effective solutions in our work with people who have complex needs. We are a small registered specialist Housing Association providing accommodation, outreach support and a wide range of other community-based support services. Supporting and empowering customers using a strength’s based, psychologically informed approach. We support people with mental health ill health, learning disabilities, addictions, people who may be socially isolated, people who may have come into contact with the criminal justice system, experienced homelessness, or at risk of becoming homelessness and a range of trauma related issues. We are currently looking to strengthen and expand our Executive Leadership Team to be able to offer more support to our frontline teams and services. The post will be based within Stoke-on-Trent and we are keen for managers to have a visible presence but appreciate the balance and need to work in an agile way. The post will require you to be available and flexible to be on-call to deal with and attend out of hours business activities and crisis management on-call, as required by the business.Head of Housing & Tenancy Sustainment Services£40,053 - £41,136 per annumJob Ref: A696To take the lead role as a member of the Executive Leadership Team in ensuring the development, delivery and continuous improvement of Brighter Future’s housing management functions, tenancy support/sustainment provision and wide range of services for people who are homeless, or at risk of being homeless, maximising opportunities for customers to contribute and thrivethrough high quality, customer focused ; You will develop and manage contracts and oversee budgets relevant to areas of operational responsibility. We require a resilient individual who is a creative thinker, strong decision-maker and effective influencer with a positive can-do attitude. Must be able to drive and have own transportClosing Date: noon on 15th June 2022Interview date: Tuesday 28th and Wednesday 29th June 2022Candidates will be expected to attend a socially distanced interview at our Head office in Stoke-on-Trent.Full information on how to apply can be found at Brighter Futures Website.We are committed to promoting equality of opportunity and we welcome applications from all sectors of the community, particularly from under-represented groups and people with lived experience. Brighter Futures is an equal opportunities employer.
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