2 jobs found in coleshill

I am pleased to be working with a leading distribution company based in Coleshill who are looking to take on a Account Manager specialising in the export of products. As an Account Manager you will be expected to develop strong relationships with customers, connecting with business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional teams including Business Development and Key Account Executives to improve the entire customer experience.The company's customer base is all over the world so any language skills are a bonus! Benefits: 23,700 + Bonus 25 days holiday plus statutory holidaysSimply Health cash planPension contributionWorking either 8:00am-4:30pm or 9:00am-5:30pm on a rota at the main office in Coleshill or remotely as part of an agreed flexible working arrangement usually based at home address.Responsibilities: Process quotes and orders through our various systems including ERP and websiteAllocating and shipping of goods Converting quotations Export order processingCommunicate with customers via various means; web chat, email and voiceDelivering excellent customer service and satisfaction to all customersIdentifying opportunities and logging on a CRM platform for Business Development Team Updating and maintaining database with accurate customer informationEnsuring all discrepancies are handled quickly and professionallyEnsure that all discrepancies are completed to an excellent standard and where possible improvements are made to process Ensure delivery to schedule of all orders Coordinate data management, data control and data protectionSkills/Experience: Proven work experience as an Account Manager, Sales Account Manager, Junior Account Manager, Telesales, Customer Services Representative or other relevant roleExperience with exporting shipmentsKnowledge of international freight regulationsLanguage skills significant advantageGCSE or equivalent in English and MathsComputer literate in IT Skills, Outlook Office, email, and phone systemsTrained on CRM softwareExperience and understanding of exporting products to overseas marketsExperience on delivering excellent serviceExperience of working collaboratively with others to achieve success.Experience of empowering customers to take control e.g. by supporting them to navigate a web site etcIf you think this is the role for you click apply! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

We have a great opportunity to join the Accounts Team of an established distribution company based in Coleshill as a Sales Ledger Administrator. The role will primarily deal with the Sales Ledger, maximise cash flow by recovering any unpaid money owed, to reduce debt, increase cash flow and reduce risk as well as supporting other parts of the team due o how buy the team are. Benefits: Salary 21.5K Quarterly bonus of between 5-10% (eligible once probation is passed) Working hours 9-5:30 - opportunity to work from home once training is completed and alongside government guidanceSimply Health cash planPension contributionResponsibilities: Processing of invoice, credit/debit notes and cash receipts done accurately in a timely mannerIssuing and reconciliation of customer account statements to aid revenue control.Banking and bank reconciliationCollect payments according to agreed terms.Notifying Debtors by email, telephone, or letter of upcoming or outstanding invoicesCreating new customer accounts, including trade and credit checks.Housekeeping and maintenance of customer records in ERP System.Monitoring and reporting of the company ledger and cash received.Ensure invoicing, pricing procedures are followed in line with company policy.Maintain a knowledge of purchase ledger of sufficient standard to provide holiday cover.Review accounts for legal action and send letters in accordance with documented procedures and processes.Credit control via phone email and letterProactively monitoring customer accounts on credit stop.Establishing and maintain regular communications with clients to facilitate payments.Reply promptly to customer questions and concerns via multiple platforms.Reviewing credit stopped orders, contacting credit stopped customers.Skills/Experience: AAT or similar accounting qualification2+years' experience in an accountancy or credit control roleExperience working with cross-functional teams (e.g., Purchase Ledger)GCSE or equivalent in English and MathsComputer literate in IT Skills, Outlook Office, email, and phone systemsContinuous improvement mentalityPassion for finance and for being a part of a growing online companyPlease apply if you think this is the role or you! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.